Apoku
Market US

Included Health

by Included Health, Inc.

iPhone · iPad

Active Some store data may be out of date Last checked 30 Sep 2026

Open the matching store listing: App Store ↗

Quick verdict

What it is
Store information collected; an Apoku editorial summary is not yet published.
At a glance
  • Free to download

Categories and search queries

Official categories

Apoku categories

Key functions

Function Availability Access Scope Evidence
Free app Yes Free Context-specific Store published

Screens

App Store

34 store screenshots

Included Health ipad screenshot 1
Included Health ipad screenshot 2
Included Health ipad screenshot 3
Included Health ipad screenshot 4

Pricing & paywalls

App Store

  • Free to download

Ratings & reviews

App Store

4.9 35195 ratings · App Store

  1. 5/5Huge THANK YOU

    I wanted to recognize Megan Gilroy. She has been instrumental in helping me with my care. Her humbleness, kindness and professionalism has helped me navigate a very difficult medical concern. She has stayed on top of my care and made sure to stay in contact with me. Megan displays compassion for her position and it shown in her work. She has been a huge advocate for me while I’m working through treatment options and different specialists. I cannot say enough great things about Megan! In all honesty I have to say she is probably the best resource I have ever had on my side and she goes above and beyond. Her medical knowledge and continuous care has given me hope and let’s me know there really are people doing Gods work. I don’t ever want Megan to think she didn’t make a difference in my care or anyone’s care. She needs to be recognized for her significant role with Grand Rounds. Her efforts need to be recognized and I owe her a huge thank you for being the person she is. She is the definition of kindness. Thank you Megan!

    Sb675443332 · 30 Sep 2026

  2. 1/5Missing info regarding appointments

    I had a confirmed appointment for February 24 9:30 am. At about 8am, I went on the app to verify the exact time, since this was going to be the first time speaking with this doctor. The information was not there. Not canceled, not rescheduled, just non existent. I called the number to speak with someone. They couldn’t find my appointment. After about 45 wasted minutes they said they would send a report of some sort and call me back. Of course, no call back. I wasn’t expecting it judging by how uninformed the person on the other end of the line was. I can tell when someone is just blowing me off to get off the phone. She literally hung up on me after saying she would call me back. I finally found a confirmation email and was able to get to the appointment through the email. When I opened it up to join the call, the app kept asking me to “share my location” my location settings were set to “share” but the app kept denying me access. So I closed the app and opened it again. Nothing. After about 15 minutes of verifying everything, I missed the appointment. I sent a message to the team saying I shouldn’t be charged the $35 for canceling since the app didn’t let me in and still haven’t heard back from them about either of these two issues. Going to delete this app as soon as I hit send on this review. What a disappointment. If I could give zero stars, I would.

    Sylvia Graves · 30 Sep 2026

  3. 1/5Finding Care Virtually Doesn’t Work

    This is the first and probably last time I’ll be using this app. I’ve been trying to utilize the virtual appointment function for 3 hours this morning without success. There’s two options: see a doctor right away or make an appointment. For the first option, I either get “An error occurred. Please try again later” or it takes me through all the steps, saying I’ll be able to connect with a doctor in 5-10 minutes estimated and when I click on “Join Appointment” a message immediately pops up saying there’s no available providers and to please try again later. I’ve been trying for the last 3 hours!! When I get the error right away, I have to log completely out and back in and hope it works. The schedule an appointment for later function doesn’t work at all. When I get to the part when it asks for my availability and I choose the date and time and click continue, it just takes me right back to choose a date and time over and over and over again until nothing happens when I click the continue button. I have this service through my employer and it replaced Teladoc and I wish I still had Teladoc. I never had issues with them and could always connect with a provider within minutes. This app is awful and inconvenient. They say 24/7 access to care? Load of crap. If I could give 0 stars, I would.

    CassieFaye221 · 30 Sep 2026

  4. 5/5Awesome service!

    This year has been a very rough year for me starting off with a stroke in March at 62! Jaime from Included Health called me and her call couldn’t have come at a better time. I had received emails about the program and how it was part of my insurance plan but I figured there was a catch so just kept deleting them. To say she has been a godsend is an understatement. “Just doing her job” has absolutely nothing to do with how she presented herself. And at a time I needed her since I was not prepared for the journey ahead of me. Jaime was compassionate, showed empathy, was calm, patient, understanding, very personable, reliable and genuinely cared about my needs. There have been others that have been just as pleasant and caring and have helped me when I had billing issues with a Doctor as well as appealing a claim. Both were resolved in a timely manner. I’ve also had help with referrals. I can’t say enough good things about Included Health as well as Jaime!

    Dannimaye · 30 Sep 2026

  5. 5/5Rachel C

    I'm an employee for Home Depot. I have been there almost 5 years. There have been some changes that I wasn't to familiar with. I took a chance with the virtual chatting and I'm so thankful I idid. I just wanted to give Rachel G a shout out and hope she gets recognized for her outstanding job. She was very professional, kind and patient with me. I work in Real and I have to say she answered all of my questions. She defiantly went above and beyond to help me and also gave me phone numbers to get me in the right direction and to make sure all my questions got answered. Please be sure to recognize her and to hang on too her. if I ever have. to call back I hope she is the one that heps me. I trust her and I know without a doubt that she will make things happen and they will be done right, bc she is very friendly and even more knowledgeable . Thank you Christina and hope you and your family have a safe and HAPPY THANKSGIVING!!! Sincerely, Erica Phillips

    Jesus is my one and only · 30 Sep 2026

Privacy & accessibility

App Store

Privacy

  • Data Linked to You — Analytics — Identifiers — Device ID Developer declared
  • Data Linked to You — Analytics — Identifiers — User ID Developer declared
  • Data Linked to You — Analytics — Usage Data — Product Interaction Developer declared
  • Data Linked to You — App Functionality — Contact Info — Email Address Developer declared
  • Data Linked to You — App Functionality — Contact Info — Name Developer declared
  • Data Linked to You — App Functionality — Contact Info — Phone Number Developer declared
  • Data Linked to You — App Functionality — Diagnostics — Crash Data Developer declared
  • Data Linked to You — App Functionality — Diagnostics — Other Diagnostic Data Developer declared
  • Data Linked to You — App Functionality — Diagnostics — Performance Data Developer declared
  • Data Linked to You — App Functionality — Identifiers — Device ID Developer declared
  • Data Linked to You — App Functionality — Identifiers — User ID Developer declared
  • Data Linked to You — App Functionality — Search History Developer declared
  • Data Linked to You — App Functionality — Sensitive Info Developer declared
  • Data Linked to You — App Functionality — Usage Data — Product Interaction Developer declared
  • Data Linked to You — App Functionality — User Content — Customer Support Developer declared
  • Data Linked to You — Developer’s Advertising or Marketing — Contact Info — Email Address Developer declared
  • Data Linked to You — Developer’s Advertising or Marketing — Contact Info — Name Developer declared
  • Data Linked to You — Developer’s Advertising or Marketing — Identifiers — Device ID Developer declared
  • Data Linked to You — Developer’s Advertising or Marketing — Search History Developer declared
  • Data Linked to You — Product Personalization — Contact Info — Email Address Developer declared
  • Data Linked to You — Product Personalization — Contact Info — Name Developer declared
  • Data Linked to You — Product Personalization — Identifiers — User ID Developer declared
  • Data Linked to You — Product Personalization — Sensitive Info Developer declared
  • Data Linked to You — Contact Info Developer declared
  • Data Linked to You — Diagnostics Developer declared
  • Data Linked to You — Identifiers Developer declared
  • Data Linked to You — Search History Developer declared
  • Data Linked to You — Sensitive Info Developer declared
  • Data Linked to You — Usage Data Developer declared
  • Data Linked to You — User Content Developer declared
  • Data Not Linked to You — Analytics — User Content — Customer Support Developer declared
  • Data Not Linked to You — Product Personalization — User Content — Customer Support Developer declared
  • Data Not Linked to You — User Content Developer declared
  • Data Used to Track You — Identifiers — Device ID Developer declared
  • Data Used to Track You — Identifiers Developer declared

Accessibility

  • Differentiate Without Color Alone — SUPPORTED Store published
  • Larger Text — SUPPORTED Store published
  • Sufficient Contrast — SUPPORTED Store published
  • Voice Control — SUPPORTED Store published
  • VoiceOver — SUPPORTED Store published

Versions

App Store

  • 2026.12.1

    We’ve made stabilization and performance improvements to the home page to make the app work better for you. If you have any feedback or experience any issues, please reach out to [email protected]

  • 2026.13.1

    We’ve made stabilization and performance improvements to the home page to make the app work better for you. If you have any feedback or experience any issues, please reach out to [email protected]

  • 2026.13.2

    We’ve made stabilization and performance improvements to the home page to make the app work better for you. If you have any feedback or experience any issues, please reach out to [email protected]

  • 2026.13.3

    We’ve made stabilization and performance improvements to the home page to make the app work better for you. If you have any feedback or experience any issues, please reach out to [email protected]

  • 2026.14.1

    We’ve made improvements to the app’s performance, stability, and user experience. This includes enhancements to our home page, messaging, and overall reliability. If you have any feedback or experience any issues, please reach out to [email protected].

  • 2026.15.1

    This release polishes several experiences, with smoother loading states, clearer messaging, and easier-to-read recommendation details. If you have any feedback or experience any issues, please reach out to [email protected].

  • 2026.16.1

    We’ve made improvements to the app’s performance, stability, and user experience. This includes enhancements to our home page, sign up flow, and overall reliability. If you have any feedback or experience any issues, please reach out to [email protected].

  • 2026.18.2

    This update includes fixes and polish for how content appears, clearer layouts and easier tapping on home and quick actions, and general stability improvements. If you have any feedback or experience any issues, please reach out to [email protected]

  • 2026.19.2

    We’ve made improvements to the app’s performance, stability, and user experience. This includes enhancements to our home page, messaging, and overall reliability. If you have any feedback or experience any issues, please reach out to [email protected].

  • 2026.20.1

    We’ve made improvements to the app’s performance, stability, and user experience. This includes enhancements to our home page, messaging, and overall reliability. If you have any feedback or experience any issues, please reach out to [email protected].

  • 2026.21.1

    We’ve made improvements to the app’s performance, stability, and user experience. This includes enhancements to our home page, messaging, and overall reliability. If you have any feedback or experience any issues, please reach out to [email protected].

  • 2026.22.1

    This update improves messaging: you can upload documents, see conversations update in real time, and copy provider addresses with a tap. Messages are easier to read, and we’ve made performance and reliability improvements throughout the app.

  • 2026.24.1

    We’ve made stabilization and performance improvements to make the app work better for you. If you have any feedback or experience any issues, please reach out to [email protected]

  • 2026.24.2

    We’ve made stabilization and performance improvements to make the app work better for you. If you have any feedback or experience any issues, please reach out to [email protected]

  • 2026.25.1

    We’ve made stabilization and performance improvements to make the app work better for you. If you have any feedback or experience any issues, please reach out to [email protected]

  • 2026.26.1

    We’ve made stabilization and performance improvements to make the app work better for you. This includes more responsive UI behavior and reliability fixes. If you have any feedback or experience any issues, please reach out to [email protected]

  • 2026.26.2

    We’ve made stabilization and performance improvements to make the app work better for you. This includes more responsive UI behavior and reliability fixes. If you have any feedback or experience any issues, please reach out to [email protected]

  • 2026.26.3

    We’ve made improvements to the app’s performance, stability, and user experience. This includes enhancements to messaging and overall reliability. If you have any feedback or experience any issues, please reach out to [email protected].

  • 2026.27.2

    We’ve made improvements to the app’s performance, stability, and user experience. This includes enhancements to messaging and overall reliability. If you have any feedback or experience any issues, please reach out to [email protected].

  • 2026.28.1

    We’ve made improvements to the app’s performance, stability, and user experience. This includes enhancements to messaging and overall reliability. If you have any feedback or experience any issues, please reach out to [email protected].

  • 2026.28.2

    We’ve made improvements to the app’s performance, stability, and user experience. This includes enhancements to messaging, visits, and overall reliability. If you have any feedback or experience any issues, please reach out to [email protected].

  • 2026.28.3

    We’ve made improvements to the app’s performance, stability, and user experience. This includes enhancements to messaging and overall reliability. If you have any feedback or experience any issues, please reach out to [email protected].

  • 2026.29.2

    We’ve made improvements to the app’s performance, stability, and user experience. This includes enhancements to our home page, messaging, and provider services. If you have any feedback or experience any issues, please reach out to [email protected].

  • 2026.30.1

    We’ve made improvements to the app’s performance, stability, and user experience. This includes enhancements to our home page, messaging, and provider services. If you have any feedback or experience any issues, please reach out to [email protected].

  • 2026.31.1 · 28 Jul 2026

    We’ve made improvements to the app’s performance, stability, and user experience. This includes enhancements to our home page, messaging, and provider services. If you have any feedback or experience any issues, please reach out to [email protected].

  • 2026.32.1

    We’ve made improvements to the app’s performance, stability, and overall user experience. This release includes enhancements to messaging and other behind-the-scenes updates to help the app feel more reliable. If you have any feedback or experience any issues, please reach out to [email protected].

  • 2026.33.1

    We’ve made stabilization and performance improvements to make the app work better for you. If you have any feedback or experience any issues, please reach out to [email protected]

  • 2026.33.2

    We’ve made stabilization and performance improvements to make the app work better for you. If you have any feedback or experience any issues, please reach out to [email protected]

  • 2026.34.1

    We’ve made stabilization and performance improvements to make the app work better for you. This includes enhancements to our home page, messaging, and overall reliability. If you have any feedback or experience any issues, please reach out to [email protected]

  • 2026.35.1 · 25 Aug 2026

    We’ve made stabilization and performance improvements to make the app work better for you. This includes enhancements to our home page, messaging, and overall reliability. If you have any feedback or experience any issues, please reach out to [email protected]

  • 2026.36.1

    We’ve made improvements to the app’s performance, stability, and user experience. This includes enhancements to our home page, messaging, and general overall reliability. If you have any feedback or experience any issues, please reach out to [email protected].

  • 2026.37.1

    We’ve made improvements to the app’s performance, stability, and overall user experience. This includes updates to our design system components and navigation bars across the Activity tab, permanently enabled PayPal and Venmo payment support, and dynamic layout polishes to registration and claims screens.

  • 2026.38.1

    We've made improvements to the app's performance, stability, and user experience. This includes enhancements to our home page, messaging, and overall reliability. If you have any feedback or experience any issues, please reach out to [email protected].

  • 2026.38.2

    We've made improvements to the app's performance, stability, and user experience. This includes enhancements to our home page, messaging, and overall reliability. If you have any feedback or experience any issues, please reach out to [email protected].

  • 2026.39.1

    We’ve made stabilization and performance improvements to make the app work better for you. If you have any feedback or experience any issues, please reach out to [email protected].

  • 2026.40.1 · 29 Sep 2026

    We’ve made stabilization and performance improvements to make the app work better for you. If you have any feedback or experience any issues, please reach out to [email protected]

Alternatives

Availability by market

Data quality & evidence

Page completeness
Live store listing
Last verified
30 Sep 2026
Sources
App Store

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