Quick verdict
- What it is
- Store information collected; independent summary not yet available.
- At a glance
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- Free to download
Categories and search queries
Official categories
- Travel
- Travel & Local
- Lifestyle
AppCorpus categories
Key functions
| Function | Availability | Access | Scope | Evidence |
|---|---|---|---|---|
| Free app | Yes | Free | — | Store published |
Screens
15 store screenshots
15 store screenshots
Pricing & paywalls
- Free
- Free to download
Ratings & reviews
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5/5UHaul auto tow dolly is awesome
First time using car dolly or towing a car. Success with no issues at all. We took our time. Cut trip into two days to drive in daylight only (easier to see where trailer body is on the road). Other bad drivers are what stress you. The trailer works well. The trailer’s straps were a bit worn, but still solid on our unit. Used my 2012 V8 Durango to pull a 2008 Saturn Aura comfortably from Pennsylvania to Connecticut. Take your time loading. The wheel straps were very secure , car hardly moves. Backing up loaded is an exercise in advanced theoretical physics, it can be done, but takes a long time, need multiple helpers, because imagine backing up mini tandem trailer semi…. because the mount deck pivots! Trailer goes one way, car another, that can go bad fast and cause damage. Avoid that. Pick places you can take wide generous turns and pick stop locations as if you are driving a huge motor home. Watch it’s fenders in side mirrors, it’s wide, to see how close you are to road lines as you drive, as you want confidence when facing construction and barriers. It pulled snug to my truck. I got 17mpg pulling this car, so lost about 4mpg over 200 miles of driving… not to shabby at all. Great tool to be able to rent.
FW190-A6 · 27 Aug 2026
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2/5Could Be Better
The app is interesting; some good and some bad, depending on the features you’re looking at. The check-in process was horrendous. I had to call customer support in order to check in, and only after I called them did I see a button magically appear that allowed me to finally check-in through the app. After the button appeared the check-in process was simple. I also take issue with me submitting my license information as part of my profile and having to re-enter that information with my rental. Why is U-Haul not able to bridge the gap between the features and fill in that information automatically? I also had to supply a second party contact for them to verify that I am who I say I am. I provided a credit card and photos of my license. Was that not sufficient? I provided my cell phone number, and my wife’s name, where they called me and spoke to my wife. This whole process can be removed, as it’s a waste of time, money, and easily exploitable. Had no issues with the return process through the app; that was simple. One big issue I had was viewing the contact. The app doesn’t allow you to zoom in, meaning you’re not actually able to read the contract with its size 1 font, forcing individuals to blindly accept the terms, burden customer service to make them read the multi-page contract to them, or not accepting the terms and not securing your rental because the contract is not legible. Sounds like a lawyer’s dream and a litigation nightmare for U-Haul.
Astrofyziky · 27 Aug 2026
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2/5Moon rental.
Was supposed to pick up truck Tuesday 1.00pm. Waited til 5.00 - no truck. Was told no truck for another week. Had flown my family down from Massachusetts to help my daughter move on that day. Obviously after buying everyone a plane ticket we were going to stay in a hotel for a week and wait for a truck. Had to drive 300 mile round-trip to pick up a truck from North Carolina instead of Williamsburg Virginia, which was original truck rental location. Had to buy my own gas for that 300 miles. Got home 10 PM at night and had to leave the following day because we didn’t have enough time to load up the truck and leave on Tuesday. We did not leave till 5 PM on Friday as I had to load 26’ truck on my own in 100 degree heat. I had to buy a hotel for the night at one in the morning and continued the journey the following day. When I asked what else can you do the sales representative said well I’m sorry there’s nothing we can do about it the person didn’t return the truck. That’s what I call great customer service. So here we are five days later putting the stuff in the storage that should’ve been done Wednesday or Thursday. I think you get the picture not a very happy customer. I believe you gave me 200 miles instead of the 300 that I used to pick up the truck that wasn’t in the right location and I probably spent about $80 on gas for that 300 miles that I should’ve had to spend. Feel free to post this on your customer website for feedback. Yours Glen W. Moon.
gwm123!!! · 27 Aug 2026
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3/5Not a good experience
I had to keep pursuing customer service to get answers and confirmation. I originally ordered a van weeks in advance and when I didn’t get a confirmation, I called and was told that the location didn’t have a van so I had to switch to a truck. What if I hadn’t called? Thursday before my Monday move I called again and was told they wouldn’t have a confirmation until Saturday and someone would call me. Saturday came and no one called. I called them and I was put on hold for a while before I got confirmation which makes me wonder if they were figuring it out last minute. Then Sunday came and I got a call that everything was ready with the truck. I had ordered a dolly and asked if that was included too and the caller told me everything would be ready. I got there at 6am which was my order time and the truck was covered in snow and frozen shut. I had to call for assistance that didn’t get there until 8 so I lost two hours of my moving time. Also the dolly wasn’t there. I feel like if they took the time to put in the dolly the truck like they said it would’ve been in better condition because obviously they’d have to clean off the truck somewhat to get the dolly in. The assistance was wonderful and very helpful. The truck was also great once it was unfrozen and ready to go. Otherwise I can’t say I had a good experience. It was frustrating trying to plan with no calls or emails of confirmation, and I had to rush to meet my movers because I lost two hours to the frozen truck which meant everything was off schedule for the day.
Mamdmbtah · 27 Aug 2026
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3/5Experience was decent - but improvements are needed
I was able to use the app with some personal aggravation points. The app doesn’t tell you all the required photos needed before you get started. The damage assessment “stickers” are lame, and vague. My vehicle had some minor damage, but the vehicle wrap had moderate tears and cuts. It took me longer to take photos of all the “none” sticker marked areas. So I took a series of them and a video. The app errors while I was checking out, and then I was all done. Didn’t get an opportunity to upload all my photos. - Upon returning my vehicle, rinse and repeat with the software erring on startup. Once I get into the return again had to take a crap load of pictures again. Oh and the fuel.. Make sure you take good pictures of that gauge. I drove this vehicle 10 miles total.. after putting over $5 in gas I thought something was wrong. To my surprise, the gas was not full, and I was not putting more then 3 gallons of gas in that 15 foot vehicle. I know for sure I got more the 3 miles to a gallon. - The app should allow for us to upload a video. And, you will be walking back and forth between the key box and the vehicle. Lastly, it didn’t ask me if I put the key in the return... Asked for a picture of where I parked the truck, and then done... I wonder how many people walked away with the keys after all this steps needed to check the vehicle back in...
JFJohnson · 27 Aug 2026
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1/5
buffer buffer.. logout this app is a joke! they force you to use the app which is garbage. it took 2-3 minutes to move from one input to the next screen and there are a ton of screens to get through! I will never use this app again. make sure your truck is located at a place that actually has live humans on site.
Ivan · 31 Jul 2026
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4/5
U-Haul sucks if you know my opinion
Henry Melton · 31 Jul 2026
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1/5
This has got to be the worst app I've ever used for a large company. Was trying to make a reservation for a 15' truck and car transport trailer and everytime I would add the trailer the app would just freeze on the loading screen and not let me do anything or proceed with the reservation. I had to use live chat and explain to them the problem after trying at least half a dozen times to make the reservation with the flexible discount offer they had available due to it crashing and freezing.
Leslie Goodrich · 31 Jul 2026
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5/5
Good prices easy process.
Art Phillips · 31 Jul 2026
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1/5
use the web instead. they don't pay their developers enough to make this app reliable
Paul Jones · 31 Jul 2026
Privacy & accessibility
Privacy
- Data Linked to You — Analytics — Usage Data — Product Interaction Developer declared
- Data Linked to You — Usage Data Developer declared
- Data Not Linked to You — Analytics — Diagnostics — Crash Data Developer declared
- Data Not Linked to You — Analytics — Diagnostics — Other Diagnostic Data Developer declared
- Data Not Linked to You — Analytics — Diagnostics — Performance Data Developer declared
- Data Not Linked to You — Analytics — Location — Precise Location Developer declared
- Data Not Linked to You — App Functionality — Location — Precise Location Developer declared
- Data Not Linked to You — Diagnostics Developer declared
- Data Not Linked to You — Location Developer declared
Accessibility
No accessibility labels collected yet.
Privacy
- Data collected — Analytics — App activity — App interactions Developer declared
- Data collected — Analytics — App info and performance — Crash logs Developer declared
- Data collected — Analytics — App info and performance — Diagnostics Developer declared
- Data collected — Analytics — App info and performance — Other app performance data Developer declared
- Data collected — App functionality — Location — Precise location Developer declared
- Data collected — App functionality, Account management — Personal info — Address Developer declared
- Data collected — App functionality, Account management — Personal info — Email address Developer declared
- Data collected — App functionality, Account management — Personal info — Name Developer declared
- Data collected — App functionality, Account management — Personal info — Phone number Developer declared
- Data collected — App functionality, Analytics, Developer communications — Personal info — User IDs Developer declared
- Data collected — App functionality, Analytics, Developer communications, Fraud prevention, security, and compliance — Device or other IDs Developer declared
- Data collected — App functionality, Fraud prevention, security, and compliance — Photos and videos — Photos Developer declared
- Data collected — App functionality, Personalization — Personal info — Other info Developer declared
- Security practices — Your data is transferred over a secure connection — Data is encrypted in transit Developer declared
- Security practices — The developer provides a way for you to request that your data be deleted — You can request that data be deleted Developer declared
Accessibility
No accessibility labels collected yet.
Versions
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3.10.0
Version 3.10.0 - What’s New New: We've streamlined the login experience for U-Haul Business Account customers. Improved: The Orders tab now shows more order history with enhanced filtering. Added: You can now back up content saved in the My Belongings Organizer® tool with cloud support Fixed: Minor bug fixes and improvements
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3.10.1
Version 3.10.1 - What’s New New: We've streamlined the login experience for U-Haul Business Account customers. Improved: The Orders tab now shows more order history with enhanced filtering. Added: You can now back up content saved in the My Belongings Organizer® tool with cloud support Fixed: Minor bug fixes and improvements
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3.10.2
Version 3.10.2 - What’s New New: We've streamlined the login experience for U-Haul Business Account customers. Improved: The Orders tab now shows more order history with enhanced filtering. Added: You can now back up content saved in the My Belongings Organizer® tool with cloud support Fixed: Minor bug fixes and improvements
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3.10.3
Version 3.10.3 - What’s New New: We've streamlined the login experience for U-Haul Business Account customers. Improved: The Orders tab now shows more order history with enhanced filtering. Added: You can now back up content saved in the My Belongings Organizer® tool with cloud support Fixed: Minor bug fixes and improvements
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3.11.0
Version 3.11.0 - What’s New New: We've streamlined the login experience for U-Haul Business Account customers. Improved: The Orders tab now shows more order history with enhanced filtering. Added: You can now back up content saved in the My Belongings Organizer® tool with cloud support Fixed: Minor bug fixes and improvements
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3.11.1
Version 3.11.1 - What’s New New: We've streamlined the login experience for U-Haul Business Account customers. Improved: The Orders tab now shows more order history with enhanced filtering. Added: You can now back up content saved in the My Belongings Organizer® tool with cloud support Fixed: Minor bug fixes and improvements
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3.11.2
· 24 Jul 2026
Version 3.11.2 - What’s New New: We've streamlined the login experience for U-Haul Business Account customers. Improved: The Orders tab now shows more order history with enhanced filtering. Added: You can now back up content saved in the My Belongings Organizer® tool with cloud support Fixed: Minor bug fixes and improvements
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3.11.3
Version 3.11.3 - What’s New New: We've streamlined the login experience for U-Haul Business Account customers. Improved: The Orders tab now shows more order history with enhanced filtering. Added: You can now back up content saved in the My Belongings Organizer® tool with cloud support Fixed: Minor bug fixes and improvements
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3.11.4
Version 3.11.3 - What’s New New: We've streamlined the login experience for U-Haul Business Account customers. Improved: The Orders tab now shows more order history with enhanced filtering. Added: You can now back up content saved in the My Belongings Organizer® tool with cloud support Fixed: Minor bug fixes and improvements
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3.11.6
Version 3.11.6 - What’s New New: We've streamlined the login experience for U-Haul Business Account customers. Improved: The Orders tab now shows more order history with enhanced filtering. Added: You can now back up content saved in the My Belongings Organizer® tool with cloud support Fixed: Minor bug fixes and improvements
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3.11.7
· 11 Aug 2026
Version 3.11.7 - What’s New New: We've streamlined the login experience for U-Haul Business Account customers. Improved: The Orders tab now shows more order history with enhanced filtering. Added: You can now back up content saved in the My Belongings Organizer® tool with cloud support Fixed: Minor bug fixes and improvements
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3.6.3
We’ve unboxed important bug fixes and implemented essential security updates to ensure a smoother and safer app experience. Download the latest version of the U-Haul app and Make Moving Easier® today!
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3.7.0
We’ve unboxed important bug fixes and implemented essential security updates to ensure a smoother and safer app experience. Download the latest version of the U-Haul app and Make Moving Easier® today!
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3.7.1
We’ve unboxed important bug fixes and implemented essential security updates to ensure a smoother and safer app experience. Download the latest version of the U-Haul app and Make Moving Easier® today!
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3.7.2
We’ve unboxed important bug fixes and implemented essential security updates to ensure a smoother and safer app experience. Download the latest version of the U-Haul app and Make Moving Easier® today!
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3.8.0
We’re rolling out updates to our homepage that’ll make your move easier: • Stay on Track: View/manage upcoming and active orders directly from the homepage. • All Your Orders, One Place: Access past and current orders anytime with the new Orders Tab in the bottom navigation. • Save Time at the Center: See available products and services, view location details, and check out—all from your phone. • A Smarter Organizer: The Organizer now includes folders and categories, so you can find your belongings and files in seconds. • Personalized Recommendations: Get expert suggestions on services and products tailored to your move.
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3.8.1
We’re rolling out updates to our homepage that’ll make your move easier: • Stay on Track: View/manage upcoming and active orders directly from the homepage. • All Your Orders, One Place: Access past and current orders anytime with the new Orders Tab in the bottom navigation. • Save Time at the Center: See available products and services, view location details, and check out—all from your phone. • A Smarter Organizer: The Organizer now includes folders and categories, so you can find your belongings and files in seconds. • Personalized Recommendations: Get expert suggestions on services and products tailored to your move.
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3.8.2
We’re rolling out updates to our homepage that’ll make your move easier: • Stay on Track: View/manage upcoming and active orders directly from the homepage. • All Your Orders, One Place: Access past and current orders anytime with the new Orders Tab in the bottom navigation. • Save Time at the Center: See available products and services, view location details, and check out—all from your phone. • A Smarter Organizer: The Organizer now includes folders and categories, so you can find your belongings and files in seconds. • Personalized Recommendations: Get expert suggestions on services and products tailored to your move.
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3.8.3
We’re rolling out updates to our homepage that’ll make your move easier: • Stay on Track: View/manage upcoming and active orders directly from the homepage. • All Your Orders, One Place: Access past and current orders anytime with the new Orders Tab in the bottom navigation. • Save Time at the Center: See available products and services, view location details, and check out—all from your phone. • A Smarter Organizer: The Organizer now includes folders and categories, so you can find your belongings and files in seconds. • Personalized Recommendations: Get expert suggestions on services and products tailored to your move.
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3.8.4
We’re rolling out updates to our homepage that’ll make your move easier: • Stay on Track: View/manage upcoming and active orders directly from the homepage. • All Your Orders, One Place: Access past and current orders anytime with the new Orders Tab in the bottom navigation. • Save Time at the Center: See available products and services, view location details, and check out—all from your phone. • A Smarter Organizer: The Organizer now includes folders and categories, so you can find your belongings and files in seconds. • Personalized Recommendations: Get expert suggestions on services and products tailored to your move.
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3.8.5
We’re rolling out updates to our homepage that’ll make your move easier: • Stay on Track: View/manage upcoming and active orders directly from the homepage. • All Your Orders, One Place: Access past and current orders anytime with the new Orders Tab in the bottom navigation. • Save Time at the Center: See available products and services, view location details, and check out—all from your phone. • A Smarter Organizer: The Organizer now includes folders and categories, so you can find your belongings and files in seconds. • Personalized Recommendations: Get expert suggestions on services and products tailored to your move.
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3.9.0
We’ve updated the interface with iOS 26's new Liquid Glass Design, as well as made changes to our homepage that’ll make your move easier! • Stay on Track: View/manage upcoming and active orders directly from the homepage. • All Your Orders, One Place: Access past and current orders anytime with the new Orders Tab in the bottom navigation. • Save Time at the Center: See available products and services, view location details, and check out—all from your phone. • A Smarter Organizer: The Organizer now includes folders and categories, so you can find your belongings and files in seconds. • Personalized Recommendations: Get expert suggestions on services and products tailored to your move.
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3.9.1
We’ve updated the interface with iOS 26's new Liquid Glass Design, as well as made changes to our homepage that’ll make your move easier! • Stay on Track: View/manage upcoming and active orders directly from the homepage. • All Your Orders, One Place: Access past and current orders anytime with the new Orders Tab in the bottom navigation. • Save Time at the Center: See available products and services, view location details, and check out—all from your phone. • A Smarter Organizer: The Organizer now includes folders and categories, so you can find your belongings and files in seconds. • Personalized Recommendations: Get expert suggestions on services and products tailored to your move.
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3.9.2
We’ve updated the interface with iOS 26's new Liquid Glass Design, as well as made changes to our homepage that’ll make your move easier! • Stay on Track: View/manage upcoming and active orders directly from the homepage. • All Your Orders, One Place: Access past and current orders anytime with the new Orders Tab in the bottom navigation. • Save Time at the Center: See available products and services, view location details, and check out—all from your phone. • A Smarter Organizer: The Organizer now includes folders and categories, so you can find your belongings and files in seconds. • Personalized Recommendations: Get expert suggestions on services and products tailored to your move.
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3.9.3
We’ve updated the interface with iOS 26's new Liquid Glass Design, as well as made changes to our homepage that’ll make your move easier! • Stay on Track: View/manage upcoming and active orders directly from the homepage. • All Your Orders, One Place: Access past and current orders anytime with the new Orders Tab in the bottom navigation. • Save Time at the Center: See available products and services, view location details, and check out—all from your phone. • A Smarter Organizer: The Organizer now includes folders and categories, so you can find your belongings and files in seconds. • Personalized Recommendations: Get expert suggestions on services and products tailored to your move.
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3.9.4
We’ve updated the interface with iOS 26's new Liquid Glass Design, as well as made changes to our homepage that’ll make your move easier! • Stay on Track: View/manage upcoming and active orders directly from the homepage. • All Your Orders, One Place: Access past and current orders anytime with the new Orders Tab in the bottom navigation. • Save Time at the Center: See available products and services, view location details, and check out—all from your phone. • A Smarter Organizer: The Organizer now includes folders and categories, so you can find your belongings and files in seconds. • Personalized Recommendations: Get expert suggestions on services and products tailored to your move.
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3.9.5
We’ve updated the interface with iOS 26's new Liquid Glass Design, as well as made changes to our homepage that’ll make your move easier! • Stay on Track: View/manage upcoming and active orders directly from the homepage. • All Your Orders, One Place: Access past and current orders anytime with the new Orders Tab in the bottom navigation. • Save Time at the Center: See available products and services, view location details, and check out—all from your phone. • A Smarter Organizer: The Organizer now includes folders and categories, so you can find your belongings and files in seconds. • Personalized Recommendations: Get expert suggestions on services and products tailored to your move.
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3.9.6
We’ve updated the interface with iOS 26's new Liquid Glass Design, as well as made changes to our homepage that’ll make your move easier! • Stay on Track: View/manage upcoming and active orders directly from the homepage. • All Your Orders, One Place: Access past and current orders anytime with the new Orders Tab in the bottom navigation. • Save Time at the Center: See available products and services, view location details, and check out—all from your phone. • A Smarter Organizer: The Organizer now includes folders and categories, so you can find your belongings and files in seconds. • Personalized Recommendations: Get expert suggestions on services and products tailored to your move.
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3.9.7
We’ve updated the interface with iOS 26's new Liquid Glass Design, as well as made changes to our homepage that’ll make your move easier! • Stay on Track: View/manage upcoming and active orders directly from the homepage. • All Your Orders, One Place: Access past and current orders anytime with the new Orders Tab in the bottom navigation. • Save Time at the Center: See available products and services, view location details, and check out—all from your phone. • A Smarter Organizer: The Organizer now includes folders and categories, so you can find your belongings and files in seconds. • Personalized Recommendations: Get expert suggestions on services and products tailored to your move.
- 3.11.2 · 23 Jul 2026
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Availability by market
- US
Data quality & evidence
- Page completeness
- Live store listing
- Last verified
- 30 Aug 2026
- Sources
- App Store, Google Play
- Independent summary has not been published yet.