Transit GO Ticket

• Free

Last verified 27 Aug 2026

• Free to download

Last verified 6 Aug 2026

4.5 22942 ratings · App Store

1. 5/5Amazing

   I live near Federal Way. I have a good friend who lives in Edmonds, a 7 minute drive from the Montlake station. It takes me 50-75 minutes to drive there. I decided to try the Link and save myself more than $20, and wear and tare on my car AND the stress of driving. I had so much damned fun. I didn’t put in ear buds. I didn’t spend time on my phone. I just watched the scenery and people. It was so nice! And relaxing! The cars were clean and the stations were convenient. I took the 1 up and back. My trip back was after dark and I was a littler nervous about being a woman alone. That lasted like 5 minutes after getting to the Montlake station. Very well lit. Plenty of employees off and on the trains. The rides both there and back were pleasant as far as other passengers go. No weird stuff or crazy behavior. No rudeness awkwardness. The Who trip was wonderful. I’m doing it again tomorrow!!

   jlady253 · 27 Aug 2026

2. 4/5Lost some money

   Worked pretty good until the day I was at a stop and needed to go downtown. Stupid streetcar doesn’t show up when it should so I have to take the bus instead or wait 10 more minutes. Well already bought the streetcar ticket (you have to be ready to board) so now I buy the bus ticket as well. Happened to me twice. Finally ordered the orca card as we are staying a couple of months. Now it doesn’t matter who shows up bus or streetcar. Also I barely made it on a Sound transit bus at the Federal Way station. Tried to use this app with a transfer ticket as I just got off another bus. Luckily the driver was nice to us and explained it’s two different systems and let us on anyway. It can be confusing to a newcomer so once again the orca card will be fine to use on Sound Transit. This app works for a visit to Seattle. Just be aware of what you are boarding- Sound or Metro. You will need something else if it’s Sound, this app won’t work.

   Treasurefolk · 27 Aug 2026

3. 4/5Easy to use, connectivity issues when purchasing tix

   The app is easy to use and makes it super quick to pay for fares without fishing out a card or cash, or worse, stopping at a ticket machine. The app has all ticket and pass types (well, at least those that tourists/visitors would use) The only annoying thing I encountered was when purchasing tickets, an error message around connectivity would appear and it would misleadingly say that my credit card wasn’t charged. It was and the ticket appeared on the app, so be careful and double check before buying another ticket, esp if you are in the area for just a few days.

   D11365 · 27 Aug 2026

4. 2/5Very poor product design. Took 10 min to buy a ticket.

   Visiting seattle and wanted to hop on the bus and go downtown. Downloaded this app, used my Apple ID. Then opening the app i had to go thru a series of screens determining what ticket i want to buy for what transit system (meanwhile the bus is coming and im rushing to make the selection) I figured with my Apple ID it would have all of my payment information and billing saved. It did not. So I tried to copy my payment information from my password manager, however, it does not allow copy and pasting, so I have to manually enter every digit of my payment and contact information, which is already accessible via Apple ID. Once I finally added that to the app, it was still sending me to the local store to buy a ticket with cash. Back to settings, changed payment method to credit card, went back through ticket selection to purchase flow, clicked buy now. Had to re-enter my CVC??? (Back to password manager app), manually enter in, then finally have a ticket. Missed the bus. As a UX and product design expert I’d like to offer a bit of help for your devs to make the world a better place. Here’s the expected user flow: 1. Download app. 2. Log in with ID (apple google whatever). 3. Scan barcode at bus stop > it loads ticket in app. 4. Pay using digital wallet (apple google pay). Done. OR - an even simpler product experience: 1. Pay using digital wallet at front of bus. Done.

   iotus · 27 Aug 2026

5. 3/5Automatically Logs Me Out

   I’m really glad that a solution like this exists finally, and for the most part is has been extremely convenient using this app vs using an orca card. Getting tickets is seamless, and using them is almost as easy as scanning your orca card (you just have to tap the screen once you have activated ticket to show the bus driver the color of the days’ ticket). But with new apps as always, there tend to be some growing pains. I would argue the main issue with this app is what the title of this review suggests. Its a huge issue, not to mention an embarrassment, opening the app to purchase a ticket, but then all of a sudden you are automatically logged out randomly and you have to explain to the bus driver who doesn’t have the time of day to understand what you are talking about. It’s a very frustrating UX to deal with, especially if you relying on this app to use 3 transfers for example. Developers: If this is a security measure, please choose to implement Face ID or Touch ID in place of having to enter in an email address and password. It takes less than a second to do, and is arguably even more secure. But even then, I’m not at all convinced having to enter in your email and password is in any way necessary. That 10-20 seconds of time savings is crucial when you are a pedestrian relying on public transit. Otherwise, I’m overall thankful that an app like this exists.

   Tally Klecko · 27 Aug 2026

3.7 2253 ratings · Google Play

1. 1/5

   The app does not use Google Pay! Instead, you need to add a credit card manually. A deal breaker for me.

   Petr Slavik · 6 Aug 2026

2. 2/5

   it's says that I could pay for this service at a store,but once I downloaded the app there's no way to pay at a store 🤔

   Vizenmikstudio (Michael s Coley) · 6 Aug 2026

3. 3/5

   it worked & then it didn't. I started using the app at the beginning of the year and it worked great at first. i would buy tickets in advance not realizing I wouldn't need them right away but learned i could use the tickets at a later time- then when I needed them they weren't available and I still need to call customer support. so suddenly the app wasn't working and it didn't tell me until after my purchase so I reached out but never heard back from anyone and this happened a couple times.

   Johanna McCarthy · 6 Aug 2026

4. 1/5

   Useless. Cant even use the search bar for trip planning because there's a banner blocking it.

   Anthony Carpenter · 6 Aug 2026

5. 1/5

   I am trying to redeem a reward. The app needs to text me a code to complete the transaction. Despite a half dozen attempts, the text never gets to me.

   Ken Jones · 6 Aug 2026

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