Tock

Shown for US

• Free

Last verified 31 Jul 2026

Shown for US

4.9 9698 ratings · App Store

1. 1/5If there was any alternative, I would use it!

   I will start by saying the only reason I still have this app is because they have cornered the market and there is literally no alternative to them! They have made a lot of exclusive experiences and restaurants can only be booked through their application. Thereby keeping you from even attempting to go to such events or places unless you use their app or platform! I have attempted to use their app and platform and if it’s a place that’s not frequently booked out it works fine but if you want to go to a place that sought after good luck, you’ll never get in the application in both websites constantly crash because they can’t handle the traffic flow or the amount of people that are trying to get to it. It’s been over 10 minutes since the round of bookings has opened up and still won’t even move next month on the app on the phone for myself. Similar thing happened last month and I reported to customer service they kept telling me for over a week that there was no problem on their end and it must’ve been my Internet connection or improper use of their application implying multiple times that I’m an idiot, without directly stating! Well, this time I have it on video so we’ll see how they get out of it this time. Like I said, worst customer service he’ll ever deal with your life and if there was another way, I would definitely do it.

   Betrayed former user · 31 Jul 2026

2. 1/5Unusable

   Without exaggeration, this may be the worst Silicon Valley “app for that” service I’ve ever used. There are a million of these reservation services and they’re all somewhat annoying and make the process more difficult, but I literally spent an entire day on Tock’s website, mobile site, app, and the phone with the restaurant I wanted to visit, switching browsers, switching devices, updating iOS, all for nothing. The restaurant is one of the highest rated in my city and has grown world-renowned, and I have been trying to get a table for my anniversary for two years, but once a date was finally available, I find out that although Tock keeps taking my credit card info, it won’t reserve anything for me, telling my my name was “typed incorrectly,” then not allowing me to choose that date or time again. The restaurant has entwined its system with Tock and I apparently cannot book my reservation any other way. Moreover, the dates available on Tock are not actually available, so it seems Tock is making things needlessly complicated for the restaurant, too. The biggest slap in the face is that the restaurant used to use a different service I’ve used before. I feel stupid getting this upset over an app, but it’s outright impressive just how bad one can be.

   CrossMaster Flash · 31 Jul 2026

3. 1/5The app itself is just toooo badly designed

   I have to admit that I used the Tock app a lot. Just because some of the restaurants I want to dine in only post their reservation on Tock. However, I’m not sure if it is the reason (some high-end restaurants only use Tock)that made people who manage this app thinking “we don’t have to improve this app”, the app itself is sooooo bad. I mean, from the UR to the return function to lot’s of the details. For example, after I returned from the reservation page for a certain restaurant, I’ll be back at the top of the city’s restaurant list again. Which I have to swipe all the way down to look at the restaurants that below where I was checking. If there’s another way to made the reservation I’ll definitely delete this app. Pleas improve or change your IT guys.

   闲逛小分队 · 31 Jul 2026

4. 1/5Corporate Lies?

   I don’t want to be a “conspiracy theorist,” but as someone who cares both about quality food and corporate transparency, I noticed a pattern recently in the reviews of this app. I was debating downloading because the “most helpful” reviews are all quite negative, but I wanted to read both sides of the story. If you sort reviews by “most favorable,” you’ll notice a flood of positive reviews on December 6, and then no others more recent than a YEAR ago. There are only 4 5-star reviews that aren’t from December 6! I’m concerned that Tock is doing something in an effort to inflate their (poor) app ratings. This makes me feel like I cannot trust the company, so I will not be using Tock going forward. I wanted to write a review just so anyone else concerned about corporations’ attempts to manipulate us can hopefully see Tock for what it is.

   Opening Up with Multiamory! · 31 Jul 2026

5. 1/5Thanksgiving dinner order

   I used this app to order pre-order for Thanksgiving dinner pickup from a restaurant that was specifically listed in their Thanksgiving dinner section. I was allowed to place the order and even received an email confirmation. However on Thanksgiving day when I arrived at the restaurant, it was closed! I was definitely charged for the order that I did not receive. I even received an email the following day thanking me for order. Perhaps the people in charge of facilitating payment should also be in charge of making sure the restaurants listed are actually open! I emailed Tock to file a complaint and received a courtesy note basically saying they are only responsible for providing the technology! Given that there are so many other apps for this service, I would avoid this one!

   unhappy on Thanksgiving · 31 Jul 2026

Privacy

Accessibility

No accessibility labels collected yet.