THE OUTNET:

Shown for US

• Free

Last verified 30 Aug 2026

Shown for US

1.5 42 ratings · App Store

1. 1/5New update is awful

   This used to be a discount luxury outlet online, now it looks like a sketchy website that you would check BBB about and decide not to purchase from. My problems with the website: 1. The fonts are nonsensical- They don’t match anywhere in the app and they’re tiny silly tiny 2. Instead of listing the price like it used to there are three numbers and a sale logo- This tales more time to scroll through and is strange, as I can tell it is on sale because the price is in red and it has the old price and precent off (you can pick one) 3. The new update has erased wishlists and purchases- All of my wishlist and my older purchases. I feel like a valued customer. 4. The filter is worse than it used to be- Why so many random fields and buttons? Let me just select category and brand. It’s so busy. 5. Weird login- Why the shop app? Are you a gen-Z startup? I have a password 6. Homepage is cheap- Why the two contrast headers? Why do the photos under the “trending” header look like AI? If they are, stop it, you’re devaluing your brand. If they aren’t, get better photos. So please, whoever has just acquired the brand, bother to beta test the app. Remember that you sell thousand dollar clothes and are not H&M, even if they’re on sale. Make the app pleasant again.

   SMKENT · 30 Aug 2026

2. 1/5EXTREMELY DISAPPOINTED!

   I’ve been shopping with this app for years and have always had a great experience—until this latest update. I’m extremely disappointed. Before updating, I had spent a lot of time carefully building my wishlist and was just about to complete my purchase with a full shopping cart. After installing the new version, everything was gone. My entire wishlist and shopping cart disappeared without warning. This is unacceptable. Customers invest a lot of time selecting items, and an app update should never erase that information. Instead of improving the user experience, this update made it significantly worse. I sincerely hope the developers fix this issue as soon as possible and restore users’ lost wishlists and shopping carts. Until then, I can’t recommend updating the app. I wanted to give this app zero stars, but unfortunately, that’s not an option.

   Mgjolie · 30 Aug 2026

3. 1/5Bad Update

   The app update took away or nerfed some of the best features of the app. I loved having my favorite brands populate into a feed, it was the first stop at app launch and the reason I checked regularly. It looks like it’s gone. My wishlist layout is now busy and convoluted, showing things in and out of stock simultaneously with no apparent order. I find myself more frustrated and overwhelmed when using the app. I end up closing out of it much sooner with no conversion, because it’s not tailored to me anymore.

   OliveOilers · 30 Aug 2026

4. 1/5Is this updated version trying to discourage ppl from purchasing?

   I really don’t get it. This “updated” version I cannot tell which part being upgraded but more like downgraded for customer. Now, I cannot check the materials section for the product, so I am totally clueless of things I might buy. And the size rn also becoming very confused. It used to be able to converted watever size to US size. But I didn’t see this feature after updating the app either. It’s a disaster

   UID 804324 · 30 Aug 2026

5. 1/5Go back to the old app

   I hate the new update. If you want to search a specific brand, good luck narrowing down sizes because if you select a size in the tops, then it completely X’s out all the other options. I want to see all of the clothes in my size, not be limited to one piece of clothing. It also keeps logging me out and it’s near impossible to log back in. There was nothing wrong with the app before this update, please go back to that.

   Kayla 91 · 30 Aug 2026

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