STRATIS 2.0

Shown for US

• Free

Last verified 31 Jul 2026

Shown for US

4.0 8298 ratings · App Store

1. 5/5Love it!! Makes my life a whole lot easier. Thanks!

   I love this app so much. It’s been a huge game changer for me. I can stay in bed for as long as I want! I used to get up multiple times a night to walk downstairs and get some water or change my Nest thermostat. I still have to walk downstairs and get water but I no longer have to turn on all the lights and disturb my family. I can click a button on my phone, while in bed, and dim only the lights I need. Also I can stay in bed and just change my thermostat as many times as I want from my phone now too. There are a bunch more features in the app I haven’t used yet. But I’ve used these two so far and it’s been awesome. Highly recommend!!!

   tinydancer1221 · 31 Jul 2026

2. 2/5Mid

   Customer service is lacking severely. I live and work at a company that uses the app and fob system through them. We have been experiencing technical issues for 2 days. People are getting locked out of the garage, entrance to the building, amenities, etc. They told us it’s not an emergency because the app is back up. I explained the app is having an issue as well. They said they “forwarded” the issue to the emergency team. They have provided 0 tangible action items they are taking to resolve it. I haven’t receive an update without calling them. They refuse to let me speak to a supervisor and just give the run around saying they are looking into it. It should not take 2 days to hear from someone other than rep who can only tell me to replace 1000+ fobs which is grossly unreasonable to expect us to have that many replacement keys for a clearly technical issue on their part. The app is spotty at best and has issues every couple months which leads to folks being stuck outside the building at any hour of the night or day. They could at the very least spare a few minutes to have an in depth convo with paying customers, but apparently they have better things to do. If they took care of their customers I’d say it’s a decent app/system, but if you ever have an issue they are not very responsive and are quick to defer to blaming the other companies they integrate with.

   TiDanLu678 · 31 Jul 2026

3. 1/5I rarely write negative reviews

   This app is an absolute waste of money and waste of time. I do not recommend it. When my apartment complex transitioned to this app, it made entering my apartment go from a simple task to an extremely frustrating complicated task. The app rarely activates what I’m at the door you end up having to troubleshoot the app, delete the app, re-download it, re-sign in, etc., etc. etc.. at the end of the day the removal of the key system was in my opinion one of the worst things that could’ve happened. Especially when I get home from a long trip and just wanna get into my apartment it takes me five to troubleshoot the app in order to gain access back into my apartment. That being said, my front door rarely locks when needed nor does it open when I needed to open. For three weeks I had to enter my in order to gain access. That’s the amount of time it took for my apartment complex and the app company to troubleshoot my I am a landlord, and if any of my tenants had an issue getting access into the property I would’ve had it fixed immediately. I find this repulsive and extremely irritating spend each month to live at the Royces in Irvine. I would highly recommend avoiding apartment complex complexes that use this app. Multiple explanations how to troubleshoot and or use this app which I find ridiculous. An app shouldn’t be this difficult to use. I shouldn’t have to re-download it re-login wait 5 to 10 minutes for a door to unlock. I should be able to enter my property to when I want to get in or out. I also find this to be a huge safety concern

   wasteofmoneydontgetit · 31 Jul 2026

4. 1/5Terrible app

   This app is absolutely terrible. My apt residence uses this app in addition to one other app to allow us to access different buildings, etc in the community. The only real use I have for this app is that it’s supposed to allow me to unlock my apt with the app. I have lived in this apt for over a year and have never got this to work. Worst part is that this is now the THIRD time that I’m not able to sign in at all as the app claims my email and phone are not associated with any account. For some reason my account seems to keep reverting to some random, incorrect phone number, I contact their customer support, they fix it, then I try to unlock my apt but that feature never works, then I forget about the app. But I tried to sign in again as I will actually need the feature to unlock my apt when going on vacation so I can give access to someone else, I wanted to see if the app can help with that but now for the third time I cannot log in, I’m sure they will tell me the same thing AGAIN, that I need my apt management to correct my phone number, for the third time for some reason. Basically this app is absolutely useless and I have no idea why my apt community continues to use this app.

   summerGirl22 · 31 Jul 2026

5. 3/5Needs Improvement

   I accidentally created two accounts and can no longer log in with my phone number (two accounts with the same phone #) due to the poor UI. If you log in before your access starts, you get a weird screen that just has a message saying no active properties and signs you back out. You really should be taken to your dashboard and it show should “Property X access begins Y date” to avoid this confusion. I ended up creating a second account by accident since the screen just took me back to a sign in and it felt odd. Also, this app occasionally just doesn’t work? More than once, I’ve had to have someone resend the access permission before it started working. They even showed a screenshot where I should’ve had permission, but did not. A bit of a UI improvement showing future access and backend improvements to avoid these errors would go a long way.

   FritoFloyd · 31 Jul 2026

Privacy

• Data Not Linked to You — Analytics — Location — Coarse Location Developer declared
• Data Not Linked to You — Analytics — Location — Precise Location Developer declared
• Data Not Linked to You — App Functionality — Location — Coarse Location Developer declared
• Data Not Linked to You — App Functionality — Location — Precise Location Developer declared
• Data Not Linked to You — Location Developer declared

Accessibility

No accessibility labels collected yet.