Rocket Mortgage

• Free

Last verified 5 Sep 2026

• Free to download

Last verified 28 Aug 2026

4.9 179320 ratings · App Store

1. 5/5Becoming unusable???

   The app has become close to useless as of August. It will not tell me the date of my Scheduled Payment. I have been using this app for years with great confidence, but as of this August, not so much. I usually schedule my next month’s payment early in the month and then double check on it a few days before it is due for verification that it’s all set. I have been very satisfied with the app until now. I have emailed back and forth with Support for a couple of weeks and I called support to see if this issue might be resolved with no resolution yet. I am hopeful for a good outcome. Update; the app has been updated and is SEEMINGLY working much better as it use to. Please keep up the fixes that you have done and I’ll raise my rating appropriately. Thanks for your attention and support. Update: The app is working very well now and is intuitive and easy to use. Good job developers. You get five stars now.

   58 Buick · 5 Sep 2026

2. 1/5Horrible mortgage loan experience

   The customer service was horrible. Our Morgage broker Patrick Morrison did not follow up with us to give us update on the application. We had to always call. He would send email with different mortgage approval amount and when we called for clarification we would receive a different approval amount. They waited till last minute to let us know we were not approved after calling them multiple times to get an updated. We were told we are approved then not approved. Minutes after being told we were not approved Christ Macilquham (loan processing team) calls and say we have been approved and we will continue with the loan. He sent us a new offer letter. The next morning the offer letter was resend and we had to call Rocket Morgage to find out what happened. They investigated and apologized what happened for the miscommunication. Patrick Morrison or Chris Macilquham did not call to apologize they ignored our phone calls. We did get our home through NOVA loans. I was so disappointed with Rocket especially when I have a previous home loan with them.

   L Jerome C · 5 Sep 2026

3. 5/5Rocket Mortgage App Keeps Me Financially on Track

   I’ve been using the Rocket Mortgage app for a while now, and it’s made a huge difference in helping me stay on top of my finances. The app makes it so easy to view my loan balance, payment history, and upcoming due dates all in one place. I love how I can make payments directly through the app and even see how extra payments impact my loan over time—it’s really motivating! The notifications are a lifesaver, reminding me before a payment is due so I never miss one. Plus, the budgeting and equity tracking tools give me a clear picture of where I stand financially, which has helped me make smarter decisions about my money. Overall, the Rocket Mortgage app has taken away a lot of the stress that comes with managing a mortgage. It’s simple, reliable, and a tool I use almost every week to keep my finances in check. Highly recommend!

   Padilla.S · 5 Sep 2026

4. 5/5Much better than past experience

   We used Rocket mortgage to secure a loan for our recent purchase of a house. We liked the quick response and the ability to upload documents as they were needed. We Got a pre approval and letter for are realtor the night before we started looking for our next home. At each stage we were assigned a person that made sure we were comfortable and informed. Always felt like we were able to speak to someone when ever we had questions. The fact that everything was handled on line allowed us 24 hour access to the loan and we were able to see all communication so we had very few misunderstandings. The person buying our old home used a conventional mortgage lender and they were scrambling to get everything organized right up to minutes before closing. This is A great service for individuals that a comfortable with technology it is not a shortcut or way to get more money then you qualify for.

   Coyotestyle · 5 Sep 2026

5. 5/5Amazing

   I cannot say enough about Rocket Mortgage and their service. I used them to refinance and it was so incredibly easy, I did 90% from my phone. When it was time to purchase another home, I obviously went to Rocket again. I had a prequalified letter in 48 hours. Their to-do list is so easy to provide what you need. If you have any questions about your to-do items you can call, text, or email your banker and they always get back usually with in the hour unless it is some crazy hour of the night. They absolutely listen to their customers! For example they decided they were going to start sending statements on the 8th even tho grace period is to the 15th. So statements looked like you were behind if you used the grace period, after customers complained they changed to mailing on the 20th. I look forward to closing on my purchase in a couple weeks and working with them if I ever need financing again! I also recommend them to anyone and everyone. I work in lending and I still use them over my employer due to their streamlining and quick response.

   briflores28 · 5 Sep 2026

4.7 32316 ratings · Google Play

1. 5/5

   Great app

   Johanna Ramirez · 29 Jul 2026

2. 5/5

   all my info in one place; easy to make my monthly payments

   Sharon Lee · 29 Jul 2026

3. 5/5

   Excellent interface and so easy to use.

   David Payne · 29 Jul 2026

4. 5/5

   easy to make payment

   Maria Melendez · 29 Jul 2026

5. 5/5

   Smooth. easy to use.

   Anthony Clouse · 29 Jul 2026

Privacy

Accessibility

No accessibility labels collected yet.

Privacy

Accessibility

No accessibility labels collected yet.

• 10.33.0 · 15 Jul 2026
• 10.35.0 · 13 Aug 2026