ReGain - Couples Therapy

• Free

Last verified 4 Sep 2026

4.8 13308 ratings · App Store

1. 5/5Great Platform

   The app is excellent for counseling. The services provided is well worth it. I definitely feel like Im getting more from this than what I would get if I had a therapist that I saw in-person in their office. With this service I am getting 24/7 access to counseling in the form of useful tools, live chats, and virtual sessions. I was hesitant to explore this option for counseling because it seemed impersonal. To my surprise it's been really helpful. The different tools gave me ways to connect - online journals, live chat with therapist whenever you need it, live webinars on relevant topics. You are given a selection of counselors to choose from who are appropriate for your needs. The location of the counselors/ therapist vary. I thought this would be problematic with scheduling if the counselor was in a different time zone. I ended up with a very experienced and skilled therapist who has been able to meet at convenient times for me. He checks in with me via chat in-between our weekly video meetings. Though not required, the journal is available to help process and organize my thoughts between my sessions. So far, I think ReGain has been valuable in helping me get on track.

   Haute-T · 4 Sep 2026

2. 4/5Super helpful services, less than helpful payment model

   I’ve received a ton of really meaningful help with BetterHelp and regain. The therapists I’ve been matched with are super qualified, very invested in me, and have been critical in my ability to work through my issues. I would truly be lost without them. Best of all, I have a very nomadic lifestyle, so having a single therapist no matter where I’m located has been absolutely critical to me. That said, BetterHelp and regain’s payment structures are kind of scammy. IRL if you go on vacation or are otherwise busy, you can skip a week without paying. The only way to do this on BetterHelp though is to quit therapy, (and make sure you do it before you get charged again), and then to restart. I don’t believe counselors are paid for these times when sessions are cancelled so the platform is just pocketing all that money. Scamming people who are genuinely looking for and giving help like this is ridiculous and disingenuous and does a lot to damage the reputation and brand of the company. Being able to simply pay for the week without having to be locked into a subscription like seeing a therapist IRL would be a much better, trustworthy approach, and it’s sad that such a useful, critical service has not taken the high road when it comes to its payment plans.

   Yennifaire27 · 4 Sep 2026

3. 4/5Great counseling Source but .....

   This is a great platform alternative to in person counseling and the cost is a fraction of the price of standard in person counseling. That is awesome! I only wish there was a larger platform of counselors in my state as you cannot be counseled by a professional that practices outside of your current state. However you can see the bios of other counselors out-of-state. My initial request was for someone with my same religious belief system, a male, with couples/marriage experience/specialty, and same race. Well, although there were counselors that matched my full criteria description, there were none that practiced in my state. Therefore I was assigned to someone that met at least one of my requirements, which was experience in marriage counseling. At first it was disappointing but in the end it turned out to be a good fit for what we needed at the time. Still, I will explore the platform for when we have individual counseling needs. Who knows. The available counselors may have increased since my initial request February 2021. Lastly I will say, it’s important to do the homework in any counseling platform. If you do not do the work that you are assigned outside of these 60 minute sessions, you will not see the difference, improvements or progress in your investment.

   Florida Mrs. · 4 Sep 2026

4. 1/5NOT the best place for therapy.

   This is my first time writing down a review for an app, let alone a bad one. I usually don’t do this kind of stuff but this app definitely is the worst experience I’ve had. I’ve also heard some bad comments about this one but decided to give it a try and now i kinda regret it. First off, the unfair payment. This app takes money off your card once a week, and this can be unfair to the customers. I’ve had so many therapists either cancel my appointment or switch it to an inconvenient time or day, making me have to either reschedule or cancel. Once a therapist rescheduled me to 6AM literally couple hours before my appointment and I had to cancel it. There’s also cancellation fees but first time is free. The rescheduling of therapists without even telling me beforehand actually went on for a week. Idk if I was unlucky, but I basically paid for nothing in this case. Now about the “therapists”. This is just my opinion from my personal experience, but I genuinely don’t think the people here are actually qualified therapists. When I finally ended up with one, she didn’t seem like she cared about what I had to say and was very dismissive. At the end she said she doesn’t know why me and my partner even need therapy. Umm yeah we only talked for 45 mins AND you basically didn’t even listen to us how are you supposed to know if we need therapy or not. Overall, waste of money and time, I recommend using couple more bucks for an actual therapist or look somewhere else. THIS IS NOT THE PLACE!!

   Ausu2 · 4 Sep 2026

5. 1/5Poor service. Terrible therapy. Definitely not worth it there’s other better options.

   I feel I grossly overpaid for a lack of availability from the therapist, poor video hosting software that causes issues with the session, limited number of sessions (we didn’t get a couples session on the books till after 2weeks from the start date) there was an over use of wrote worksheets and a pretty clear lack of follow through on reading the assigned work and following up with it. The worksheets just felt like busy work and weren’t utilized in the session because they weren’t considered contact hours. It was pretty clear the therapist had poor notes or a poor memory regarding the issues we were working on and the therapy took a pretty slow approach to gathering info and identifying underlying issues, despite us consistently speaking of them clearly. There was a lack of proper follow up questions to identify patterns, develop rapport and gain insight into who we were as people and as a couple. In general the system was weak and the therapist wasn’t able to make up for the inequities and issues of the design of the service. Additionally there is a need to approach remote therapy from a more engaging and involving angle then just speaking, the therapist could really benefit from more training on facilitation, rapport building, and developing keen interments from what isn’t being said or is being said. Follow up questions seemed to just go through the motions of therapy but weren’t really engaging or connecting

   I Swiped right on tinder · 4 Sep 2026

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