ReGain - Couples Therapy

• Free

Last verified 4 Sep 2026

4.8 13308 ratings · App Store

1. 1/5NOT the best place for therapy.

   This is my first time writing down a review for an app, let alone a bad one. I usually don’t do this kind of stuff but this app definitely is the worst experience I’ve had. I’ve also heard some bad comments about this one but decided to give it a try and now i kinda regret it. First off, the unfair payment. This app takes money off your card once a week, and this can be unfair to the customers. I’ve had so many therapists either cancel my appointment or switch it to an inconvenient time or day, making me have to either reschedule or cancel. Once a therapist rescheduled me to 6AM literally couple hours before my appointment and I had to cancel it. There’s also cancellation fees but first time is free. The rescheduling of therapists without even telling me beforehand actually went on for a week. Idk if I was unlucky, but I basically paid for nothing in this case. Now about the “therapists”. This is just my opinion from my personal experience, but I genuinely don’t think the people here are actually qualified therapists. When I finally ended up with one, she didn’t seem like she cared about what I had to say and was very dismissive. At the end she said she doesn’t know why me and my partner even need therapy. Umm yeah we only talked for 45 mins AND you basically didn’t even listen to us how are you supposed to know if we need therapy or not. Overall, waste of money and time, I recommend using couple more bucks for an actual therapist or look somewhere else. THIS IS NOT THE PLACE!!

   Ausu2 · 4 Sep 2026

2. 3/5‘Weekly live sessions’ are only 30 min

   Disappointed that the weekly live sessions that come with the subscription are only 30 min long, and I didn’t see that info anywhere until I’d already paid for the full month. I appreciate that they are attempting to bring counseling services to folks that wouldn’t normally have access. But when I was signing up I just assumed they were 50 min sessions, as most counseling sessions are. After I paid and found this out, I reached out to their customer service to ask about this and how to get a longer session. They replied that only certain counselors offer this and it’s an additional $25. However, they did not tell me how to actually sign up for an hour session. We’ve had one live session so far, but of course it was waaay too short, I felt rushed and unable to open up because of the time constraint. Our counselor seems very capable and knowledgeable, but the messaging responses are pretty vague, and she hasn’t answered my question about signing up for an hour session, even tho I’ve asked twice. She responds about once a day, so you can’t really message back and forth. So it’s not really unlimited messaging. I mean I’m sure you could send them as many as you want, but what’s the point if you only get a response once a day? I’m sure she is busy, and sets aside time to answer messages, but it’s just not really counseling. I’m pretty dissatisfied with the service so far. Like I said my counselor seems warm, genuine and knowledgeable, but the way the platform is set up, and with her busy schedule (I’m just assuming here) it just doesn’t work. Maybe for couples who have minimal issues this might work, but we are on the brink of separation, and have some really big stuff we need to work on.

   Madelinebelton292016 · 4 Sep 2026

3. 4/5Great counseling Source but .....

   This is a great platform alternative to in person counseling and the cost is a fraction of the price of standard in person counseling. That is awesome! I only wish there was a larger platform of counselors in my state as you cannot be counseled by a professional that practices outside of your current state. However you can see the bios of other counselors out-of-state. My initial request was for someone with my same religious belief system, a male, with couples/marriage experience/specialty, and same race. Well, although there were counselors that matched my full criteria description, there were none that practiced in my state. Therefore I was assigned to someone that met at least one of my requirements, which was experience in marriage counseling. At first it was disappointing but in the end it turned out to be a good fit for what we needed at the time. Still, I will explore the platform for when we have individual counseling needs. Who knows. The available counselors may have increased since my initial request February 2021. Lastly I will say, it’s important to do the homework in any counseling platform. If you do not do the work that you are assigned outside of these 60 minute sessions, you will not see the difference, improvements or progress in your investment.

   Florida Mrs. · 4 Sep 2026

4. 1/5This app states there is an opportunity for 12+ but denies counseling to teens who truly need it

   My boyfriend and I (both age 17) have been living together for 3 months after certain incidents that made me take the courage to take him in and stay in the same household together . As being a young teen it is mostly seen as a short term relationship for most couples like us . But with us living together and discussions/ plans for our future with our parents we have run into a few bumps in the road as having our own mental health issues and communication with eachother . So we both decided to take the courage and reach out to get relationship counseling through our main escape , our phones . Coming across this app I thought it was a great idea to do so . We both downloaded this app and checked off all of our improvements we would like to make in our relationship and then waited for an email confirmation as most of you know of if you signed up …. I then received an email late today at 2:29 ( not mention I signed up yesterday at noon) stating that because of our age and our concerns we were denied for counseling and were told to find in person counseling . Now I believe if this app is including the option to let 12+ preteens and teens to reach out that we should be able to have this opportunity.. I am very disappointed as this would’ve been life changing for me and my boyfriend …

   KennedyEllisDuke · 4 Sep 2026

5. 5/5FEEL STRONGER | SHINING BRIGHTER

   I am new to ReGain. My first live session is tomorrow. However, I have been using the app for over a week. The daily journal suggestions have been such a powerful tool. I have been able to communicate regularly with my therapist through messages and she has been able to give me feedback even though I have not officially had a live session with her as of yet. I already feel like I am making progress and we are just getting started. I love that there are several group/webinars to choose from as well. I would also like to point out how convenient ReGain is. I can log in and communicate anytime I want. I don’t have to schedule or wait for an available appointment with a therapist and drive to a location for a session. The value is a huge plus as well. I knew I was going to need more than once a month if I wanted to make progress. However, I could only afford once a month with my previous therapist. With ReGain, I can afford weekly sessions plus the freedom to communicate with my therapist anytime, anywhere. I am so grateful that I found ReGain! My future self is feeling stronger and shining brighter already.

   Krisflecken · 4 Sep 2026

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