Power of Vitality

• Free

Last verified 5 Aug 2026

4.1 6624 ratings · App Store

1. 3/5So many issues (but login IS fixed)

   UPDATE: the devs DID get the login working for me, and so that is fixed. I think this is still generally a bad service that doesn’t work very well and has numerous structural flaws, but those are more about Vitality than the app, I think. So I *will* give credit to the devs for addressing this issue for me! ORIGINAL REVIEW: Constant logins and verifications (even if you check all needed boxes), not logging challenges, graphical issues (doesn’t bother to mark days when you’ve checked in) - add to that all of the other garbage (my favorite is this “your steps only count if you do it in 5k increments, so 9k = 5k!,” but there are numerous other stupid decisions here) that just makes this a poor service compared to my employer’s previous program (Go365), and this is just constant frustration and irritation. But at least they’re making money off of a captive audience, and show no interest in fixing any issues!

   ClydeUmney · 5 Aug 2026

2. 2/5Incorrect points info

   I use this app because of our insurance benefit with my husband’s job. If it wasn’t for that, I wouldn’t use it at all. The app glitches all the time. My biggest frustration is the point system. Within the different categories, Articles for one. It says in bold print articles are worth 10 points each and you can earn a max of 30 points per day for them. When you go into the articles, they ALL indicate they are worth 5 points each. You also can’t get 30 points a day from them. If you go beyond 15 it doesn’t give them to you. Also under health topics it will tell you your progress. For example Building a Balanced Plate. Mine currently says 1/3 completed, even though I have finished everything in it. I keep redoing parts of it so I can clear it and it just doesn’t clear. I am all over this app every single day and it is very poorly done. I’m not impressed at all. I do a lot in the app because I’m a healthy person and I like being competitive and being able to earn prizes. This is a very poorly done app. Fine for the person that’s doing the bare minimum because they have to for their insurance but extremely frustrating and inconsistent for someone who truly cares.

   Hemmy4 · 5 Aug 2026

3. 1/5Terrible Functionality

   My employer switched from Go365 to this app several months ago and I honestly haven’t encountered such a poorly designed app in a VERY long time. It feels like the design was rushed and pushed out to the masses before it had been properly tested and vetted. It takes forever to get the app to update steps, if you try to log certain activities it just spins forever and never uploads completely, for a while I had to use the desktop website to join challenges as the app wouldn’t allow it, the list goes on... The app also has extreme limits on awarding points, such as only being able to earn points for steps OR workouts in a single day, not both. For steps, you only earn points in increments of 5,000, so if you walk 9,000 steps, 4,000 of them are ignored. In the weekly workout section, points are only counted if you walk a min of 10,000 steps daily, although the app incorrectly records that as 0 pts for 0-4,999 steps. When I inquired with customer service about this mistake, they were short with me and eventually stopped responding altogether. All in all, I don’t know why we switched to Vitality, but I really wish me hadn’t. I miss Go365.

   Devynnleighh · 5 Aug 2026

4. 2/5Only engage because we have to

   Once again, the “steps challenge” programming is lagging multiple days (it’s now day 4) into the steps challenge, and is known to be updating in a lopsided / laggy way across the teams. We have people still showing zero while other teams are at a baffling _average_ across their team of over 50k/day. You’d probably be faster sitting down with a pencil & paper and adding the participants daily sums to their prior days than… whatever you are doing. And now after the “update” we can’t even see our peers teams aside from the team name & average, so, you’ve taken the fun out of it completely in terms of actual competition. And seriously why do some days I get points _on_ the day for my step count or workout but other days it still shows zero into the next day? Not even an intermediate “5” for the raw steps until the workout updates as “10”? We have PowerBI dashboards that update on a known schedule based on their scheduled database updates, and many in the corporation know how they work (and many of the managers build data models off the same back end data). Seeing the way your site functions from a user perspective is deeply frustrating. Y’all need to look into the guy who studies the impact of gamification on various aspects of life. I forget his name at present. But seriously, is this annoyance & poor design actually worth the insurance discount? Those of us who were reasonably successful & engaged with the old version are now just as lost as the slackers we’d help in September pull their points together.

   kphpe · 5 Aug 2026

5. 1/5Never works and rewards are silly

   Wish I could give 0 starts. I miss go365. Employer switched from Go365 and loved that app. That app was never as glitchy as this app is constantly and rewarded appropriately. This app is constantly loading and I can’t get my points to be awarded because once you hit submit it never finishes and just spins. It kicks me out or forgets my faceID and I have to log in constantly. It’s silly to only get rewarded for every 5,000 steps but if you walk 7,000 you’ve lost an opportunity for 2 additional points because you didn’t make it to 10,000. You get rewarded more for reading articles than you do for being active. You also only get rewarded for one activity a day which is also stupid. If I walk 10,000 steps but also participate in a work-out class you should be rewarded for both, not for the activity with greater points. The point system is flawed and frustrating. Wish our company would switch to something else next year. Would never recommend.

   NeedleQueen · 5 Aug 2026

Privacy

• Data Linked to You — App Functionality — Health & Fitness — Fitness Developer declared
• Data Linked to You — App Functionality — Health & Fitness — Health Developer declared
• Data Linked to You — App Functionality — Location — Precise Location Developer declared
• Data Linked to You — Health & Fitness Developer declared
• Data Linked to You — Location Developer declared
• Data Not Linked to You — App Functionality — Diagnostics — Crash Data Developer declared
• Data Not Linked to You — Diagnostics Developer declared

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