PayPal POS (ex Zettle)

• Free

Last verified 6 Aug 2026

• Free to download

Last verified 30 Aug 2026

3.2 1139 ratings · App Store

1. 3/5Can't Enable Manual Credit Card Entry

   Update: Someone from support finally called me and asked if I was logged in to the app using a Staff Login or the main PayPal login for our account (we were logged in using staff logins). They suggested that we try to log in to the app using the primary administrator login for the PayPal account and then try enabling the manual card entry. This was the solution. Documentation needs to be updated to explain this so other people don't waste time trying to figure out why they can't enable the feature. My organization just switched over to Zettle and bought the new card reader. We completed our first transaction and then proceeded to try to enable Manual Credit Card Entry under Settings in the app (version 7.22.1). We have been trying for days but no matter how many times we press the Activate button, Manual Credit Card Entry always shows as Off. I spoke with Zettle Support 4 days ago but they have yet to provide a working solution. I tried uninstalling and reinstalling the app and restarted our devices with no success.

   Midihead7 · 6 Aug 2026

2. 2/5Enhancements Needed

   We have used PayPal Here since 2015 and also used Square for a period of time before they raised fees. With the required shift to Zettle we decided “stay” but, after setting everything up we are considering going back to Square. (Note: we use the app on an iPad). The good: product tiles make it user friendly for ringing up sales. Areas needing improvement: Tip settings to allow business to set pre-determined $’s or %’s. Tipping ability on the app UI vs on the tiny screen on the archaic card reader. This is problematic for visually impaired customers. With PayPal Here we would just flip the iPad and ask the customer to follow the prompts to complete their transaction. Now you are forced to awkwardly ask if they want to tip you or have them deal with the tiny screen where they often pass right by tipping. Manual card entry seems to be nonexistent so if someone has a faulty chip you can’t take their payment. The (archaic) reader also needs to have a swipe option as not all cards have a chip and sales are lost for those customers using gift cards and some debit cards. I can only hope your Product team improves Zettle as the reviews make it very clear your clients are not happy.

   grandpaikesw · 6 Aug 2026

3. 1/5NEVER EVER EVER USE THIS

   NEVER EVER EVER USE THIS. I got the Zettle for the one in person event I go to every year. All my other sales are online only. I have 6600 sitting in it right now that I cannot access for 6 MONTHS! no explanation. Called talked for 2 different people who could not tell me why. They sent me the email not even a minute after I submitted my business information. My account is apparently “high risk” I sell horse tack, most of witch I make myself. How is that high risk? I’ve never once had a claim against me. I’ve been using my personal PayPal account for over a year doing thousands in sales with no issues until I tried to open a business account for Zettle. My business is legit and all paperwork was filed through the state properly. So if you want PayPal to basically steal thousands from you and hold it for 6 freakin months then be my guest. They told me they would charge me a high volume fee to dispute this, it’s my money I earned it so you want to steal it to dispute a false claim that I’m sure some computer came up with if you cannot give me any type of explanation. 6600$ to a small business is a lot of money. And with taxes comming up PayPal has completely screwed me. Thanks a ton 🙄 again NEVER EVER EVER USE THIS.

   wingwangwallawallabingbang · 6 Aug 2026

4. 4/5Better than the PayPal here app in every way

   Switched to Zettle because I’m sure PayPal Here’s days are numbered. I like the expanded functionality of the Zettle app especially in the inventory management area. The card reader is much nicer than the one I had for PayPal Here. The only issue I have with the Zettle reader is the lack of a swipe reader. I still see some cards without a chip so I cannot accept those now. Its normally prepaid credit cards I see without a chip. The Zettle app is much more responsive than the PayPal here app. The PayPal here app is very laggy on my iPad 7th gen, no such issues on the Zettle app. My Star Micronics TSP100iii Bluetooth receipt printer works perfectly with the Zettle app. My cash drawer (works through the printer) also works… my cash drawer was hit or miss on the PayPal here app requiring me to leave the key hanging out the front to manually open it when it failed to pop open… not the best for security.

   Josh1624 · 6 Aug 2026

5. 1/5Holds your money for 21 days

   I just tried switching back to PayPal from square, big mistake. I was a PayPal here customer since 2008, then the pandemic hit so I was only using square. I recently added PayPal back to the mix to have two readers at the desk to check out gift card sales. I was on the phone for 1.5 hours and 6 customer service reps to return the brand new Zettle equipment to refund my credit card. It’s like speaking to a wall, by the way if you don’t know already they are phasing out PayPal here to replace it with zettle. I was selling gift certificates and I had the receipt to show them plus it was purchased on site with a chip credit card. They wanted me to call the customer, and what ruin his Christmas gift and call PayPal and tell them he bought a gift card here. So in the end you are allowed $300 per month to reestablish or establish a relationship and your business habits. If you can afford to live on $300 a month for the next few months I would say hats off. I cannot, sticking with Square no issues and more reliable. I use stripe for my spa software and they didn’t hold my money for ransom either. Should be PayPal mettle because the mettle in your affairs.

   Gracevf · 6 Aug 2026

3.6 43444 ratings · Google Play

1. 2/5

   been slow amd buggy lately. hate that you cant refund direct from banks and must have paypal balance. a good app but no widgets to have shortcuts for transactions or reports. no sounds in android compared to iPhone version. doesnt stay on last used page when opening or have a setting for it. no setting to switch off VAT by default.

   Imy J · 31 Jul 2026

2. 4/5

   s36 you can

   michael washington · 31 Jul 2026

3. 1/5

   Horrible, these guys are thieves. I keep going through PayPal but I'm done. They hold your money for almost a year after you hit 2k Even though your business is big as theirs but with more physical locations. They want to know your address to your stores like they're going to rob you. The thing is if I ever catch one of these guys at my address with my no trespassing sign up with the state law I'm allowed to do what I got to do. We have stand your ground PayPal.

   Adrenaline DOPAMINE · 31 Jul 2026

4. 1/5

   Don't use this service, We have a brick and mortar. Paypal shut down my POS System during business hours to verify account. Paypal should have sent an email to verify the information they require ahead of time if it takes 3 days to complete. Not shut down my business for 3 days to do so. How would PayPal like to be shut down for 3 days, how much money would they lose. NOT HAPPY WITH PAYPAL

   Vince Fanning · 31 Jul 2026

5. 1/5

   connect failed with the card reader times to times, really really rubbish's app and the carder ,try other suppliers card reader if you don't like to waste your times and lost your customers , good luck everyone, the company control the devices life just like older devices and they use building in software to end the devices life on any time.

   Wave · 31 Jul 2026

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• 8.29.2 · 21 Jul 2026
• 8.30.1 · 27 Aug 2026