PayPal Business

• Free

Last verified 30 Aug 2026

• Free to download

Last verified 30 Aug 2026

4.2 29360 ratings · App Store

1. 5/5A Positive Experience

   I have been using PayPal since 2010. With the exception of the discount feature I have never had an issue. When I draft an invoice for a repeat customer it is easiest to just copy he previous one issued and make changes if necessary. Often times I may need to change or eliminate the discount feature. When doing that, there have been instances where it shows on the page I’ve eliminated the discount, but when it sent out the discount still applies. This causes me to take a little extra time and troubleshoot before I issue the invoice. this may be user error, because I may be doing something wrong, and I just don’t have the patience to figure it out. So apart from that, I have been a loyal subscriber to PayPal for 14 years. I feel it is extremely user-friendly, and the upgrades they make are certainly positive. I love it’s efficiency. The invoicing is easy to follow and understand. The transferring of funds always go off without a hitch, and cancellations and refunds are easily done. I greatly appreciate the sales reports. I truly have no reason to give it less than five stars.

   Diggin' Dug · 30 Aug 2026

2. 3/5Not sure what’s up with the new login process

   I’ve been a PayPal customer for years and have an outstanding seller rating, then I made a sale last week (early June 2023), and I had to essentially start from scratch. I used to get my payments released when I would ship an item (I collect/buy/sell drums and drum gear), now it’s back to getting my payment released within a week of delivery. I’ve sold hundreds of products through eBay, Reverb, and Facebook marketplace and I get paid upon shipment, just like goods and services used to do. Then one day last week I suddenly had to provide my drivers license along with a picture of myself and wait for them to process and approve it. Not only that, my bank account was somehow unlinked from my PayPal and now I can’t re-link it. My bank comes up in the search, I log in, and it continues to tell me that I need more assistance linking my bank account..?? Then I tried transferring a lousy $12 to my debit card and that was lending for 2 days 🤦‍♂️ Of course you can’t speak to a human, you have to talk to a robot and they’re absolutely useless. I’m just gonna stop doing person-to-person transactions through goods and services. If someone wants to buy my products they can order it from eBay, Reverb, Facebook or issue a direct pay through PayPal. Absolutely no reason to basically have to start from square one as if I’m a new user or something. I’m all for security but this is ridiculous.

   Weasel named Fee · 30 Aug 2026

3. 1/5Unethical Business Practices

   Beware Beware Beware!!!!! My account was “limited”/terminated with no policy infractions, no broken rules, zero notification, zero explanation, zero communication on any level, just terminated with my money frozen! I feel violated beyond the words to articulate it! This was the second time it happened with them! After resolving it as part of a problem ON THEIR END the first time, they did it again only this time having frozen all the money my business has in the app TILL FEBRUARY 2025 in the event of charge backs. We’ve never had one, have a stellar reputation in our community, and sell services not merchandise anyway. The biggest problem though is not being able to speak with anyone on the phone about it. U can call sure, speak with someone who tells you they can’t do anything about it and you’ll here from the people who can in 4-5 business days. We’re in the middle of our largest fundraiser of the year which my business depends on to survive and PayPal has literally sunk my business and taken food off our table. The conduct on the account hasn’t had a questionable or unethical actions since its beginning with them. Even if they were to make this right, now experiencing and learning of their business practices and non existent customer service, it’s hard to ever think of conducting business with them in a trustworthy manner again. It’s INFURIATING and they haven’t heard the last of this….that much I promise!

   Davinci_Mode · 30 Aug 2026

4. 1/5Absolutely not recommending for small business

   PayPal fell in favor for a customer who stiffed us for a job and then took $3k from our account and sent it to ACI after we contacted a support specialist and it even said in the originally in our invoice that payment was done on there no refunds. Seriously disappointed in PayPal. Switch all revenue over to get their capital loan at the beginning of the year as well. On top of that they acknowledge that we have unpaid invoices from said customer and they can take from my account. Yet can’t charge their card on file even after they said they would just had to send reminders. Well that was back in July. Still nothing from PayPal. They charged us hundreds in fees if not thousands and for what? Zero support and for them to forward us to collections? The customer had to submit no proof either and we couldn’t get the app to work in their timeframe. Contacted them by phone and they said to do this and that and call them back. Well we did and it didn’t work and then took our money without letting us submit our proof. I need to have someone from PayPal to contact me immediately. Someone who can provide us with a real solution and this so far isn’t fair at all. Right now. I don’t suggest that you should do business with PayPal and can’t trust them. I’m worst off than I ever would’ve been if I had never even bothered going with them.

   Orion Hamilton, NSLL-President · 30 Aug 2026

5. 1/5PayPal Supports Users Not Merchants

   We’re a growing e-com based clothing brand who naturally offers PayPal as a payment option with the intent of offering multiple payment options to customers but we’re on the verge of changing this. The issue is that PayPal is so heavily user focused that they are leaving merchants out to dry. We have very clear refund, return, and exchange policies on our website yet if a customer decides to open a dispute that is untrue such as claiming that they didn’t receive their item - regardless of how much evidence you provide as a merchant that the item was delivered or if you reference your own store policies to support your right to take a position on a particular issue which the customer agreed to by using your website, PayPal ignores you and always sides with the customer and then charges you the merchant. Not only have you lost the cost of the goods that you shipped, you lost the revenue that you should have earned, and you get charged a dispute fee. If this happens a few times (as if it’s not painful enough) PayPal will move you to a higher “dispute fee category” and charge you even more. It’s obviously a revenue generator for them to handle disputes in this manner because it makes PayPal look like a saint to the customer while taking $ from merchants. It’s beyond disappointing, it’s disgraceful. We don’t have this issue with other payment providers, only PayPal.

   ARollnStone · 30 Aug 2026

3.8 109066 ratings · Google Play

1. 1/5

   PayPal business held my funds and restricted from using the app. I find the app hard to understand,contact details for PayPal take long to respond. I verified my bank but can't transfer my funds toy bank cos they permanently restricted me out of my account. I can't add FNB eWallet eighter,like I said it's a complex app. Not everyone is informed.

   Aaminah Ntobela · 31 Jul 2026

2. 2/5

   totally wrost

   Ramchander matoria · 31 Jul 2026

3. 1/5

   this app is a scammer app filled with scammers and when you try to close your account they make it extensive hard and the app WILL NOT LET YOU UPLOAD YOUR ID OR PIC TO VERIFY YOUR IDENTITY so PayPal can use your account to scam people or if money using you're name and you're account. SO NOT CREATE A PAYPAL ACCOUNT OR YOU WILL BE SCAMMED BY PAYPAL AND THE SCAMMERS THEY EMPLOY

   Chris Fulton · 31 Jul 2026

4. 1/5

   Fix app. im getting notifications days after recieving pay.

   Daniel D. · 31 Jul 2026

5. 4/5

   need time

   Steven · 31 Jul 2026

Privacy

Accessibility

No accessibility labels collected yet.

Privacy

Accessibility

No accessibility labels collected yet.

• 2025.04.24 · 9 Jun 2025