Park Evanston

• Free

Last verified 31 Jul 2026

4.3 758 ratings · App Store

1. 2/5Frequent Errors

   I have had this app glitch on me several times. It will say that there is an error with payment even when the payment has gone through. Most recently, it charged me twice for one parking period. When I used support in the app, the chat response was that they were not eligible to provide returns. I never have these issues with parking apps in other cities and don’t understand why this one is so glitchy and has such poor customer service

   HappyPanda169 · 31 Jul 2026

2. 2/5It used to work but not recently

   I loved the app and used the wallet function linked to a credit card. 5 days ago I kept getting Network error while trying pay at a meter on Church’s St. messaged support- they told me to update phone iOS and delete/reinstall the app. iOS is fine and finally got the card to be accepted. But now it’s back to network error even at home with strong WiFi - keeps asking for payment source while showing $18 in the wallet and won’t take a new card. Fix this app!!!!

   ticked off name · 31 Jul 2026

3. 1/5Horrible Experience

   I’ve had the Park Evanston app for several years now without any issues. However this week the opening page for the app had been a sign in page(hasn’t come up in years.) I have an account with money in the wallet, but I signed in anyway. Then I noticed that there is no submit button; after putting in my phone number nothing happens. I can not use the app and I have tried to find customer support, but the phone # Evanston311 gave to me goes unanswered! I can’t get into the app so I can’t contact customer support through it. Extremely frustrating!!!!!

   Ken Cox · 31 Jul 2026

4. 1/5Terrible, horrible, very bad app.

   This app should offer convenience. It only offers headaches. The interface is so ridiculously bad that you’ll revert to just carrying rolls of quarters. New Session: first, the app asks you what zone you’re in. On your internet-connected, GPS-enabled phone. It wants you to do this for it. There is also a typo and/or mangled English on the explanatory text on this screen. Enter the space: QR codes on the meters, maybe? Or even camera text recognition? A location-aware selection of the few nearest meters’ numbers? Nope, nope, and nope. Walk around the meter until you find the sticker. Copy in the number and don’t make any mistakes. If you are past the metered time — that is, if you are trying to pay when it’s actually FREE to park — you get the message “Parking Not Allowed.” This is the app LYING to you for its own nefarious reasons. Maybe it wants that space for itself. Now it’s time to enter the duration of your stay. Even though every permutation of hours and quarter hours could easily fit on the screen for you to easily choose from, you’ll get to use little scrolly controls just because it takes longer. Important: never, ever allow the app to lose your payment information. It is a brutal, frustrating experience trying to restore it. Just kidding. It’s not up to you — the app will simply jettison your payment info for no reason that it will ever reveal. I sure hope you remember your PIN. What’s that you say? You don’t, because why would a fingerprint-enabled device require use of a PIN? Well, I guess you think you’re more clever than every single developer at Passport. There’s more. You’ll find it. My city has chosen this abomination as its solution to coin-free meter payment. The only reasonable response is to start walking everywhere. So as a Health & Fitness app, I guess it gets five stars.

   86 That · 31 Jul 2026

5. 1/5Unfair Charges

   So I have $6 left in my wallet and it’s making me refill my wallet (to $20) before I can use my $6. What a scam Evanston...this app is supposed to make it easier for your citizens to park, don’t steal our hard earned money. Also, you are charging a $1.00 if you pay less than the full time ($2)?? So basically I need to pay at least $1.25 to park every time??? Even for 15 minutes? I don’t know who voted on instituting this new parking system but you should have made this more user-friendly. The past few times I’be been at the Evanston gym all I hear in the locker rooms are people complaining about this app. Change it.

   Evanston Citizen · 31 Jul 2026

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