Palladium Hotel Group

Name: Palladium Hotel Group
Rating: 4.7 (10545 reviews)
Author: Mobail

A travel app for booking hotels and managing rewards

by Mobail

iPhone

Active Last checked 27 Aug 2026

App Store ↗

Quick verdict

What it is: The Palladium Hotel Group app allows users to book hotels, manage their rewards, and access destination guides.
Best for: someone who wants to book a hotel
Palladium Hotel Group customers
At a glance: Free to download

Categories and search queries

Official categories

Travel
Entertainment

AppCorpus categories

Key functions

Function	Availability	Access	Scope	Evidence
Free app	Yes	Free	—	Store published

Screens

App Store

9 store screenshots

Pricing & paywalls

App Store

Free

Last verified 27 Aug 2026

Ratings & reviews

App Store

4.7 10545 ratings · App Store

5/5Mexican Restaurant
We ate at the Mexican Restaurant last night and had an Awesome dinner. Our waiter Anthony was top notch, friendly, gave us great food suggestions, the chief Derron did an amazing job on the food, we tried all the appetizers which all were delicious, we had shrimp fajitas and chipotle shrimp tacos- enjoyed every bite. Also saw an Amazing sunset during our dinner. All the staff were great!

PA Beach Girls · 27 Aug 2026
2/5App is better than nothing
The app has some useful information but far too much missing or incorrect information. If this is what you want your clients to use to navigate the hotel and services, then make it accurate. Having incorrect hours, showing restaurants open when closed, not showing hours , not showing menus, no detail on the map is not good. Also, finding restaurants is sometimes trial and error. I I was looking for the large buffet and it only will show on the map if you select “show cooking”. Having filters to show what is open for breakfast, or lunch, or dinner would be a useful feature rather than having to open each restaurant individually. Overall it is an ok start/version one app but needs a lot of improvement for usability features and accuracy.

PCMagic98 · 27 Aug 2026
3/5Could be more user friendly
The app is pretty nice because it lists daily activities to show what is going on around the resort, but it could definitely be more user friendly. The activities could use better descriptions so people have a better understanding of what they are. The in-suite service menu could definitely use an overhaul. There needs to be a way to fine tune your selections, instead of pretty much having to re-write everything in the comment section due to lack of customization options in the selection process.

Soccerdudebja · 27 Aug 2026
1/5Awful
Used for the hotel in Punta Mita. App didn’t allow us to make reservations for dinner. Front desk just said “yeah it can have glitches”. We also reserved a court for pickleball through the app but when we went to check in for our reservation the time slot was not available and apparently didn’t even inform us that the reservation we tried to make was not available. The map feature is horrible, you can’t zoom in to even see the layout, the pins were all overlapping so you really cannot see where things are located on the property. Poor experience overall!

Aparkermom · 27 Aug 2026
1/5Awful experience
I arrived on the 12th, and been unable to use the app because my information was entered completely wrong in the system. I kept being told that I was doing something wrong. It wasn’t until the local concierge nicely helped me and discovered there was the wrong birthday. I lost 3 days of reservations at the restaurants I desired. Unable to order room service too because the app was not connected. The phone in room was broken so We were had limited resources there too. Don’t think I will be returning to this resort.

unhappy renata · 27 Aug 2026

Privacy & accessibility

App Store

Privacy

Data Linked to You — App Functionality — Contact Info — Name Developer declared
Data Linked to You — App Functionality — Identifiers — Device ID Developer declared
Data Linked to You — Contact Info Developer declared
Data Linked to You — Identifiers Developer declared
Data Not Linked to You — Analytics — Usage Data — Product Interaction Developer declared
Data Not Linked to You — App Functionality — Location — Coarse Location Developer declared
Data Not Linked to You — App Functionality — Search History Developer declared
Data Not Linked to You — Location Developer declared
Data Not Linked to You — Search History Developer declared
Data Not Linked to You — Usage Data Developer declared
Data Used to Track You — Identifiers — Device ID Developer declared
Data Used to Track You — Identifiers Developer declared

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Accessibility

No accessibility labels collected yet.

Versions

App Store

4.3
Bug fixes
4.4
Bug fixes
4.5
Bug fixes
4.6
Bug fixes
5.0
Book your stay. Customize your days at our hotels. Chat with the staff. Check out the interactive maps and city guides. Make your reservations at the hotel’s bars and restaurants. Check the entertainment & activities calendar. Book your spa day. Check out our corporate information. Sign up to Palladium Rewards.
5.1
Make your reservations at the hotel’s bars and restaurants. Check the entertainment & activities calendar. Book your spa day. Check out our corporate information. Sign up to Palladium Rewards.
5.2
Make your reservations at the hotel’s bars and restaurants. Check the entertainment & activities calendar. Book your spa day. Check out our corporate information. Sign up to Palladium Rewards.
5.3
Make your reservations at the hotel’s bars and restaurants. Check the entertainment & activities calendar. Book your spa day. Check out our corporate information. Sign up to Palladium Rewards.
5.4
Make your reservations at the hotel’s bars and restaurants. Check the entertainment & activities calendar. Book your spa day. Check out our corporate information. Sign up to Palladium Rewards.
5.5
What’s new. This new version includes updates and fixes to improve the viewing and usage experience on all devices. In addition, in this release, we’ve fixed bugs and improved performance and stability
5.6
What’s new. This new version includes updates and fixes to improve the viewing and usage experience on all devices. In addition, in this release, we’ve fixed bugs and improved performance and stability
6.0
The app to make the most of your stay... and now also your rewards! Organize, book and live every moment of your vacation with the Palladium Hotel Group app. And now you can take the whole Palladium Rewards experience with you: check your points, benefits and promotions directly from your cell phone.
6.1.0
- We’ve improved navigation across several screens to make moving around the app smoother and more intuitive. - This update also includes bug fixes and performance improvements so everything runs more smoothly.
6.2.0
- We’ve improved navigation across several screens to make moving around the app smoother and more intuitive. - This update also includes bug fixes and performance improvements so everything runs more smoothly.
7.0.2
Internal update with fixes for notification issues, performance improvements, and enhanced overall stability.
7.2.0
Bug fixes and improve performance
7.2.1
This new version includes updates and fixes to improve the viewing and usage experience on all devices. In addition, in this release, we’ve fixed bugs and improved performance and stability.
7.3.1
This new version includes updates and fixes to improve the viewing and usage experience on all devices. In addition, in this release, we’ve fixed bugs and improved performance and stability.
7.3.3
This new version includes updates and fixes to improve the viewing and usage experience on all devices. In addition, in this release, we’ve fixed bugs and improved performance and stability.
7.6.0
This new version includes updates and fixes to improve the viewing and usage experience on all devices. In addition, in this release, we’ve fixed bugs and improved performance and stability.
7.6.1
This new version includes updates and fixes to improve the viewing and usage experience on all devices. In addition, in this release, we’ve fixed bugs and improved performance and stability.
7.6.2
This new version includes updates and fixes to improve the viewing and usage experience on all devices. In addition, in this release, we’ve fixed bugs and improved performance and stability.
7.6.4
This new version includes updates and fixes to improve the viewing and usage experience on all devices. In addition, in this release, we’ve fixed bugs and improved performance and stability.
7.6.7
This new version includes updates and fixes to improve the viewing and usage experience on all devices. In addition, in this release, we’ve fixed bugs and improved performance and stability.
7.7.0 · 24 Aug 2026
This new version includes updates and fixes to improve the viewing and usage experience on all devices. In addition, in this release, we’ve fixed bugs and improved performance and stability.

Show more Show less

Alternatives

Iberostar Hotels & Resort — Same category + similar ratings
NexusTours — Same category + similar ratings
RIU Hotels & Resorts — Same category + similar ratings
Meliá: Book hotels and resorts — Same category + similar ratings
Air Transat — Same category + similar ratings
Club Avolta — Same category + similar ratings

Availability by market

Data quality & evidence

Page completeness: Independent summary published
Last verified: 27 Aug 2026
Sources: App Store

Report a correction

Use this page with an AI agent

AppCorpus MCP gives your agent current app data, prices, screens, features and sources.

Example prompt

Compare Palladium Hotel Group with Iberostar Hotels & Resort.

View JSON

GET /api/v3/apps/520047102

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        {
          "rating": 5,
          "title": "Mexican Restaurant",
          "body": "We ate at the Mexican Restaurant last night and had an Awesome dinner. Our waiter Anthony was top notch, friendly, gave us great food suggestions, the chief Derron did an amazing job on the food, we tried all the appetizers which all were delicious, we had shrimp fajitas and chipotle shrimp tacos- enjoyed every bite. Also saw an Amazing sunset during our dinner. All the staff were great!",
          "author": "PA Beach Girls",
          "date": "27 Aug 2026"
        },
        {
          "rating": 2,
          "title": "App is better than nothing",
          "body": "The app has some useful information but far too much missing or incorrect information. If this is what you want your clients to use to navigate the hotel and services, then make it accurate. Having incorrect hours, showing restaurants open when closed, not showing hours , not showing menus, no detail on the map is not good. Also, finding restaurants is sometimes trial and error. I I was looking for the large buffet and it only will show on the map if you select “show cooking”. Having filters to show what is open for breakfast, or lunch, or dinner would be a useful feature rather than having to open each restaurant individually. Overall it is an ok start/version one app but needs a lot of improvement for usability features and accuracy.",
          "author": "PCMagic98",
          "date": "27 Aug 2026"
        },
        {
          "rating": 3,
          "title": "Could be more user friendly",
          "body": "The app is pretty nice because it lists daily activities to show what is going on around the resort, but it could definitely be more user friendly. The activities could use better descriptions so people have a better understanding of what they are. The in-suite service menu could definitely use an overhaul. There needs to be a way to fine tune your selections, instead of pretty much having to re-write everything in the comment section due to lack of customization options in the selection process.",
          "author": "Soccerdudebja",
          "date": "27 Aug 2026"
        },
        {
          "rating": 1,
          "title": "Awful",
          "body": "Used for the hotel in Punta Mita. App didn’t allow us to make reservations for dinner. Front desk just said “yeah it can have glitches”. We also reserved a court for pickleball through the app but when we went to check in for our reservation the time slot was not available and apparently didn’t even inform us that the reservation we tried to make was not available. The map feature is horrible, you can’t zoom in to even see the layout, the pins were all overlapping so you really cannot see where things are located on the property. Poor experience overall!",
          "author": "Aparkermom",
          "date": "27 Aug 2026"
        },
        {
          "rating": 1,
          "title": "Awful experience",
          "body": "I arrived on the 12th, and been unable to use the app because my information was entered completely wrong in the system. I kept being told that I was doing something wrong. It wasn’t until the local concierge nicely helped me and discovered there was the wrong birthday. I lost 3 days of reservations at the restaurants I desired. Unable to order room service too because the app was not connected. The phone in room was broken so We were had limited resources there too. Don’t think I will be returning to this resort.",
          "author": "unhappy renata",
          "date": "27 Aug 2026"
        }
      ]
    }
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    },
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    },
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      "version": "6.0",
      "released_at": null,
      "notes": "The app to make the most of your stay... and now also your rewards! Organize, book and live every moment of your vacation with the Palladium Hotel Group app. And now you can take the whole Palladium Rewards experience with you: check your points, benefits and promotions directly from your cell phone."
    },
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      "app_id": 922530529,
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      "name": "NexusTours",
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    },
    {
      "app_id": 725472344,
      "name": "RIU Hotels & Resorts",
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      "app_id": 1151855213,
      "name": "Meliá: Book hotels and resorts",
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    {
      "app_id": 937379405,
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      "app_id": 1108485056,
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  },
  "feature_events": {
    "events": []
  },
  "features_slice": {
    "plans": [
      {
        "code": "free",
        "label": "Free",
        "kind": "free",
        "status": "inferred",
        "prices": [],
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      }
    ],
    "features": [],
    "unknown_features": [],
    "data_cutoff": "27 Aug 2026"
  }
}