Nespresso Store

• Free

Last verified 30 Aug 2026

• Free to download

Last verified 30 Aug 2026

4.9 106082 ratings · App Store

1. 1/5Not Particularly Useful

   This app could be so much more useful. The single button on my sometimes-finicky Vertuo Next machine is capable of illuminating orange or white and displaying 11 different status/error messages by flashing, pulsing, or steadily showing those colors. That’s a lot to keep track of. Apparently, this app at least tells you what the problem is, but it should be more of a utility. It’s lacking the capability to, say, program your coffee to start brewing at 7 AM in the morning, warm the water instead of fiddling with the single button, or just start brewing without, again, messing with the various functions of the all-in-one button. This app seems built primarily to reorder pods with ease. To me, it’s about 1% easier than just going to the website and ordering that way. Also, when I click on “my machine”, it shows that I have an Atelier. That’s not what this model is. I know, I know, the app doesn’t claim to do all those thing I’d like but, as is, I don’t find it to be particularly necessary. I installed the Nespresso and Nespresso New apps today and will be uninstalling them today also.

   alan amithee · 30 Aug 2026

2. 3/5Third app’s a charm?

   Like the other reviewer, I don’t understand why there are three different Nespresso apps on the App Store. Perhaps they were afraid of the blowback that may result from drastically changing the UI of a shipping app? In any case, it makes for a very confusing customer experience. Had I not stumbled onto this, I would’ve never realized there was a “new & improved” app. That said, at first glance I believe the new UI in this app is superior to the original app’s, as you can now filter on multiple attributes simultaneously. Also, as noted by another reviewer, defaulting to paid shipping when your order qualifies for free shipping is lame. Finally, the lack of credit card autofill in the payment method setup is extremely annoying. But at least it supports ApplePay.

   E000R · 30 Aug 2026

3. 3/5Could be better

   The coffee sleeves have gone up two dollars each since the beginning of the year.I realize why that’s happening. My comment would be instead of giving away useless things Nobody needs like a cold drink menu or dessert bowls or other things that you have to buy a ton of coffee just to get it . I think it would be beneficial to your customers to offer a free sleeve instead of that stuff. And on the rare times you do offer a free sleeve. It’s always something you’ve chosen, which might not be something to somebody else’s taste so that’s useless. When you offer a free sleeve, it might be helpful if the customer was allowed to pick which sleeve they would like. Or maybe set up a system where if you buy so many sleeves, you get points to put toward getting a free sleeve.

   Casino lily · 30 Aug 2026

4. 5/5The Nespresso Vertuo pods have completely upgraded my coffee game!

   I’ve tried a lot of different coffee options over the years, but nothing comes close to these pods. The flavor is incredibly smooth and rich, and every cup tastes like something a barista would hand me with a wink. The crema on top is so velvety it feels like it should have its own fan club. What I love most is the variety — whether I’m in the mood for something bold, sweet, light, or flavored, there’s always a pod that fits the moment perfectly. And the consistency is unmatched. Every single cup is spot-on, no guessing, no bitterness, just pure coffee happiness. They’re easy to use, zero mess, and honestly make my mornings feel just a little bit fancier… even when I’m running around trying to get my life together.

   Leekat43 · 30 Aug 2026

5. 5/5Best Coffee Ever

   So i am now tempted to bring my coffee maker with me to dinners and parties because it is that good. I have started a BYOC (bring your own coffee) trend. I do suggest you add a simple service to improve wase of device registration to your website. Forcing the end user to choose which Model Coffee machine from a list of names even when you know the machine is in the Virtuo product family is embarassing. Let the end user either enter the product serial number or let them scan the serial number drom the website, present a sample picture to the user for product model verification , and then register the machine. Or let the Nespresso app use bluetooth to pair the device like the nespresso smart app to register the device. why complicate things with two apps?

   lindedavid · 30 Aug 2026

4.7 89093 ratings · Google Play

1. 4/5

   schnell und einfach

   Maysa Akbik · 31 Jul 2026

2. 1/5

   Absolutely terrible customer service. Cancelling subscription

   Siobhan Doyle · 31 Jul 2026

3. 1/5

   very slow always

   zane griva · 31 Jul 2026

4. 3/5

   technical hitches encountered since last night. could only finalise order today.

   Ben Woo · 31 Jul 2026

5. 5/5

   swift efficient ordering on app

   Janine Alexander · 31 Jul 2026

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