LibreLinkUp

• Free

Last verified 30 Aug 2026

4.8 22702 ratings · App Store

1. 1/5Customer service made things worse

   Do not tell me to contact customer service. I did. They told me to delete and reinstall the app. I lost this entire year of my diabetes and stored health information. Why did he not tell me everything would be permanently lost? Also, it was no help. Just more destructive. They had me call other departments and then hung up before anyone answered. I have spent the past 12 hours straight trying to fix this. I had an extremely hard time understanding what the call center was saying. Sadly, the accents were so thick they were actually unintelligible to an old midwestern girl like me. I tried really hard to work with them and I was polite. I had to ask them to repeat things multiple times and felt awful about it. I feel bad for the call center staff too. They don’t need people telling them they can’t understand them all day. It’s sad. They really didn’t know what they were doing. It wasn’t their fault. Just trying to stick to an “if this then say this” call sheet. Their answers and questions didn’t make sense in relation to my issues. Some diabetic is going to die or have catastrophic consequences. This is shameful. It was great when it worked. It only works about 50% or 60% of the time. The remainder is dangerous. I’m constantly crashing but not really. I have hardly slept in two days. Neither has my poor husband. Constantly pricking my finger and wishing things would go back to normal.

   Grumpybumpyword · 30 Aug 2026

2. 5/5Great App, Nearly Perfect

   LibreLinkUp is a great app. I appreciate and respect the developers. My beloved father has a good saying: Something good can always be made better. I'd like to suggst an improvement. I wish I could set different tones/alarms for various alerts. Currently a general reading or a critical low glucose have the same alert tone. Also, it is the same alert tone that many other online apps use (like email, travel, IM, etc.) One of the main reasons I wish for different alert tones/beeps is that my ability to hear high-pitched tones is declining (normal for people my age). I am using LibreLinkUp to help my elderly father with "hypo events" which typically occur at night. So anything to make the alerts different and better will be very welcomed. Again, great app that is doing a great job overall.

   TioOsoHector · 30 Aug 2026

3. 3/5Love App Needs Improvement

   I really love the Libre View app it has kept me updated on my husband’s sugar levels, even when we are not together. It’s nice because he doesn’t feel his sugar changes as he did when we were younger. It has made it so I can go to sleep at night knowing the alarms will wake me if his sugar levels drop or shoots up. Believe me, it has saved his life multiple times over the past 2-3yrs. I wish there was more information from LibreView. Remember there are a lot of spouses using this program. The Libre 2 sensors & software should be able to keep a more update in reading without having to swipe your phone several times before it reads. It needs to relay information each time, not merely a few. Trust me, the program, and the sensors, have become lifesavers. It has taken me years of hounding our doctors as well as my husband to get the Freestyle Libre System. My husband hates picking his fingers. It got so bad for a time that he’d tell me he had done the finger stick when he hadn’t. It hurt that much. He is a type 1 diabetic who was diagnosed at 3-4yrs old. He is nearly 60yrs old. Treating type 1 diabetes has changed for the better over his lifetime allowing him to live longer than he ever imagined. It’s allowed us more than thirty years together. Thank you.

   @raven · 30 Aug 2026

4. 1/5Inconsistent

   Abbott is refusing to update the software of this app. Probably because they are phasing it out in September. It’s buggy. Loses bluetooth connection more than 10-15 times a day. Their remedy is for me to purchase a $150 Abbott devise to do readings outside of my phone. Seems unethical. Doesn’t alarm because I was told by their off shore support they have not updated their iPhone iOS software for more than 5 months. They are still operating on 17.1, which was more than 5 updates ago. I am filing a complaint with Medicare and with other DME FDA routes. Abbott needs to do better. Shameful Update. They are a joke. They asked me to reach out to their customer support. I’ve talked to customer support more than 8 times. They all say Abbott is refusing to update their app because they are phasing it out in September They said they get a ton of complaints on this and they feel bad they can’t help. I’ve called that customer support line it’s a total waste of time. Half the time it isn’t even working saying they are open 8-8 EST 7 days a week but closed “now” and hangs up on me. During business hours. No thanks I don’t need to talk to your customer support. I’m reporting you to the board of pharmacy and DME. Shameful Abbott. I work in medicine too

   LShaheen · 30 Aug 2026

5. 3/5Miss old version

   I agree with other reviewers…the changes to history make it harder to view data. You have to old finger on the graph to see the reading at a particular time but the time shows under your finger so you can’t see it. I often use this to check when last reading was if sensor loses connection to app. Preferred changes would be to show time at top of graph and allow user to click point on graph and show that reading until user clicks somewhere else, i.e. you wouldn’t have to keep finger on graph. Would also love if it could reduce alarms when glucose is rising because patient has taken corrective action after a low alarm, rather than always sounding alarm when glucose is below set threshold. It would be great if it could distinguish between rising and falling trends when below alarm threshold.

   nyssa18 · 30 Aug 2026

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