InnoCaption: Call Captioning

• Free

Last verified 5 Sep 2026

4.7 11737 ratings · App Store

1. 5/5Great App

   Wow what a fantastic app. Thank you so much! I loss my hearing in my left ear about 10 years ago but until recently still could hear via my right ear. This pass week the ability to hear in my right ear was completely lost. I was devastated. My colleague told me about InniCaption so I downloaded it on my iPhone and found it to be an easy and absolutely amazing app. I am able to make calls and see in text what they are saying. I can attend meetings by calling in to a meeting and see what others are saying. What an amazing app. The Support Team at InnoCaption are si helpful. I also use Windows version of the software which allows me to invite others and see text of what they are saying. I am still learning what other features are available. I can express my gratitude to the developers of this app. I have been a software developer all my life but this app is fantastic. Thank you so much and keep un the good work. God Bless you!

   BigTex2026 · 5 Sep 2026

2. 4/5Good app, has issues

   I do like the app’s function. It works reasonably well at transcribing calls and gets most of the content. It does fail sometimes for 5-6 words etc. My problem with the app is that it really does not mesh well on my iPhone which I had all set up go block spammers with several call blockers and my person block files. InnoCaption does not utilize those files but rather wants all that input in its own files. I’m not so deaf that I will be re-inputting all that data. Further, it’s really hard to answer a call. I’m not sure what InnoCapture is doing to my phone (rerouting calls to government servers etc) but even when I manage to answer the call, it takes moments for the caller to connect with me. I really do like the app, but not enough (or I don’t need it enough) to put up with this nonsense. Add in my general unease at having this fascist government involved with transcribing my phone calls… And even if they claim it’s private, can I really believe anything this government says? I’m seriously considering removing the app.

   07662 · 5 Sep 2026

3. 5/5Love this app!

   I had gotten a different TTY home phone and app before this one. When I was ready to start using it, the home phone couldn’t be connected to WiFi so I found its app. I worked many hours daily for around a week, each time I thought it was set up, discovered new issues not to be found in the tutorial. Now THIS app?! Beautiful! It was super easy to set up plus instead of having to call customer support for any issues needing addressed, waiting for long time, you can get on a chat with them immediately. Customer service is excellent, I found this app accidentally when I found I had to use Zoom for a video appointment and was searching for help because I didn’t have anyone to come over to help me understand the doctor. That’s when I found out that this app not only works beautifully with iPhone and iPad, it has a desktop version to enable us to use closed captioning when in a Zoom appointment. I haven’t got to use this with Zoom yet but I foresee no problems with using the desktop version of this with it. I was just so happy after being able to make a few phone calls and also receiving phone calls on this after having my iPhone number forwarded to ring here, I want everyone to know this is by far, the most amazing app for the deaf! ♥️

   JoellynRose · 5 Sep 2026

4. 5/5Operators are half asleep

   I had an important job interview today over the phone. The operator literally didn’t type out half of what the person on the line said. When the operator did manage to write anything, it was total gibberish. The words certainly weren’t part of the English language. I would’ve been happier allowing the darn automated program to type out the conversation rather than the operator I was transferred to. Unfortunately, this happens A LOT with InnoCaption. Some operators are great, and others are totally worthless. It’s like they’re half asleep or not even paying attention. My customer experience over the last few years has been frustrating because InnoCaption consistently drops the ball when I need them most. There needs to be a feature where InnoCaption users can send SOME kind of single to the operator that they’re screwing up. Hopefully that jars the operator into paying attention. Mistyping is one thing. Not typing for a minute at a time is incompetent.

   Johnjohna · 5 Sep 2026

5. 5/5Unbelievable App

   As a person that due to hearing loss has many problems understanding spoken words even in an everyday environment. Add that problem with cell phone communications and it really goes downhill. Especially when talking with people that have high pitch voices. This product is like closed caption for TV except it is extremely fast and accurate with translation of spoken word to text right on your phone screen. It is a game changer for hearing challenged people like myself. I can even talk with people when I can’t hear a word they are saying. It will also optionally, via a setting, translate English speaking people to provide the text in Spanish. I never know there was anything form an app perspective that could help me with phone conversations and on top of that with no charge for the app or usage charges when it is being used. As a retired IT veteran of 45 years, I’m pretty tough in handing out reviews. This is the first app I’ve ever given a 5+ rating. If you or any of your friends have hearing problems, whether they use hearing aids (that really don’t do a lot for pitch) or not, this is a must have app. 5+++++++

   BBSA001 · 5 Sep 2026

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