HealthPartners®

• Free

Last verified 6 Sep 2026

4.7 27093 ratings · App Store

1. 4/5Really like it, but I have some suggestions

   Suggestion 1: incorporate messaging directly into the app instead of needing to open the website to manage & send messages - confusing experience. Maybe there are special privacy concerns or integration issues, not sure but it is confusing. Suggestion 2: for appointment scheduling, have a “first available” search function within the specialty area, then refine by location. It is very time consuming to pull up schedules of individual providers only to find out each one is booked out a month or more. The option to search by clinic is the same, just narrows down which providers’ schedules you can view. This always necessitates a call. It does seem that the video visit scheduling has improved in the past few months - you can select same day times and see the provider you’re selecting - excellent!

   Abbsquake · 6 Sep 2026

2. 1/5Needs Improvements

   Missing the functionality to schedule appointments directly in app like MyChart can, the appointment link brings you to a website instead. Would be nice to be able to add yourself to a waitlist for all departments like you can for certain other appointments, especially speciality departments such as GI which takes like 6 months to get into. It would be very helpful to have a function to see all outstanding lab orders or tests placed by your providers. It would also be nice to be able to see your specific care team in the app. Would like the ability to request medication refills in app like you can on MyChart. Update: They keep removing functionality. Now you can no longer access your health records directly on the app. This app is very frustrating and vastly inferior to the regular MyChart app that other systems use by default.

   Arebun414 · 6 Sep 2026

3. 1/5Unbelievable!

   Pharmacy says call provider. Provider says call pharmacy. Web app does not list my clinic. It lists a different clinic. My doctor is not listed at that clinic. Submit email for help, and explain the situation. They respond by telling me to make an appt. using the steps I just said do not work. After more than a week of this nonsense, I call any number I can find and only get automated messages telling me to contact my pharmacy directly. Press any button that sounds like I will get to talk to a human, as that is no longer the last option on the list. They are cordial, but tell me my doctor now works at the location that doesn’t show him. They also say they can no longer leave a message for this department directly. So he transfers me to that clinic. I stupidly try their phone options only to get in the trap and speak to no one. And now I do not know what number to call because I didn’t dial it, I was merely transferred. Go back onto the app, and check this location my doctor is supposed to now be at. The clinic is not listed. Go on the internet and google the clinic. It is now called something else, and show a different city. Go back on the app and select THAT clinic and my doctor comes right up, and I make an appt. in 3.5 seconds. By the way, the clinic that he now shows up at, was the very same clinic that he did not show up at , for the last two weeks! UUUUUUHG! And one more thing, I STILL HAVE SPOKEN TO NO ONE ABOUT MY PRESCRIPTION REFILL!!!

   Rangerchop · 6 Sep 2026

4. 4/5Incredibly useful but 1 request!

   I'd love to give HealthPartners ★★★★★ but I can't until the app is renamed to “HealthPartners”. I have an onslaught of apps on my phone so I usually use the iPhone’s search feature to pull up apps by name. Every time I go to search for “Health” or “HealthPartners” I have to delete what I wrote and rewrite "MyHP." This is incredibly annoying and on top of it just being an annoyance the branding doesn't even make sense. HP® is the company name for former Hewlett-Packard, a tech company. The MyHP branding doesn’t fit for HealthPartners, and quite frankly it’s borderline copyright abuse of the HP® registered trademark. Please update the app name and you’ll receive the five stars you deserve.

   Rstegs · 7 Aug 2026

5. 1/5MyChart is 10x better

   In my view, a medical app needs to provide a great deal of medical information in an easy-to-access and intuitive way. The MyHP does not do this. HealthPartners used to use MyChart as their app of choice, which is much better than the app they are offering now. Want a list of your prescriptions? Not on the MyHP app. Want to leave a message for your care team? Can’t do it on the app. Were you previously enrolled with a different health system/insurance company and want to view those records? Can’t do that with this app. You could/can with MyChart. I recently returned to HealthPartners after living out of state. The replacement app is insufficient and the company that now handles their billing (Homelink) is insufferable. Side rant about homelink: If you have a pretax benefits account with your employer, you cannot use the benefit card to pay homelink by mail or pay bills with it online through their web portal. You can only use your HSA/Pretax account to pay by phone. The problem is that they rarely send you a receipt using this method and wait times are occasionally excessive. The fact that homelink often sends bills for medical equipment that was ordered over a year prior is a separate rant for another time (recurring monthly equipment charge). HealthPartners used to have the best service with the best tools to manage your health needs. They do not anymore. I can’t recommend this app and I almost can’t recommend HealthPartners.

   nine innings fan · 6 Sep 2026

Privacy

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Accessibility

• Differentiate Without Color Alone — SUPPORTED Store published
• Larger Text — SUPPORTED Store published
• Reduced Motion — SUPPORTED Store published
• Sufficient Contrast — SUPPORTED Store published
• Voice Control — SUPPORTED Store published
• VoiceOver — SUPPORTED Store published