Havenly: Interior Design

• Free

Last verified 7 Aug 2026

4.4 4909 ratings · App Store

1. 5/5So Happy with Havenly

   Havenly has completely transformed my living space. I used the free features of the app for about a year to get inspiration and do small updates to my home. However, I couldn't find a bedroom and living room design on Pinterest or elsewhere that really felt like my own. Finally I decided to try out their paid design service. It was a very easy process and there were only a few minimal bugs, which customer support helped me through quickly. My designer, Melisa absolutely nailed a bedroom and living room design that I love, and kept a relatively low budget. Meanwhile, my friends and relatives complain that they've spent over $5000 just to get some basic interior design consulting and mood boards that they didn't even like. Havenly fully rendered my room in 3d and gave me a comprehensive shopping list. They will even purchase items for you. I wish I could give Havenly even more stars because it is one of the best app/services I've tried.

   StrandedMoose · 7 Aug 2026

2. 1/5DO NOT USE THEIR ORDER SERVICE

   We were very happy with their design services and professionals. Their order service, however, was wrought with problems and inconsistencies that cost us time and money. For example 1.) we had to return a $600 coffee table. We did, and weeks later it had not been refunded despite knowing it had been received weeks before to the store. When i emailed Havenly they immediately issued a refund that i can only assume they’d been sitting on for weeks. Would we have ever gotten it had i not called?? I dont know but the fact they treated my money that way is a big “no” for me. 2.) we had two items we found for better price and immediate availability by simply googling them where the app said it was back ordered 3 1/2 months. Unacceptable. 3.) about 4 weeks after my initial order, i inquired as to when a set of chairs would arrive given they were never assigned a date or tracking info. They response was they’d been backordered and would arrive in 8 weeks. When i went to the manufacturer’s website it was in stock and available to ship in 8 weeks. So basically the order rep had forgotten to order 4 weeks prior (I had also checked then and it had been in stock the entire time) which costs us 4 weeks in which we had to pull chairs in From another room. All together the experience ordering was littered with a lack of accountability. It would have saved me time and money to simply take the design info and get the items myself.

   Sarah Groom · 7 Aug 2026

3. 2/5Disappointed with this service.

   My designer was nice. That’s about it but I think there was a language barrier. She was from Brazil and she never answered any of my questions. I wondered if I was talking to a computer at one point. The process to get a final design is a long one. First finding a designer that’s available takes a long time. Availability to even look at your project can be weeks. I had to change designers to get one available in one week as I was getting anxious to furnish my room that I had already started shopping around. The process was unusual for me. They picked products based on your inspo pics you submit. On the app you can only thumbs up these products. On the website you can actually comment on each product. The fact that you could do more on the website than the app made me wonder which one to use. Once you pick all the products you are willing to work with they give you a mood board. For me it was hard imagining where all these products would be styled in the room. So it was hard to give the mood board 5 stars. But if you don’t give the mood board 5 stars they add on days to work on it more and you will not get a final design until you give the mood board the 5 stars. Frustrated with the long time already spent I gave the mood board 5 stars just so I can see the 3D design and picture the products in the room. The 3D design didn’t look like my room. It looked like a general room with all the furniture in it. Ok I guess their software wasn’t that sophisticated. Fine. I go to purchase some of the products and planned on waiting on others. It was $250 shipping for non furniture items! No thanks.

   Jclor · 7 Aug 2026

4. 3/5Disappointed

   This is my first time using Havenly and Read the “how it works” many times and decided I would try it. I just uploaded my room profile on 8/26, with a designer that was “available to start a new project this week” and I got an email that the designer was wrapping up a project and could start mine on 8/28. So today I -very excitingly- went into the app to check out what would be happening now that my project was ready to start, and it now says that my designer is wrapping up another project and wont be ready for me until 9/4??? What? I took screenshots of the 2 different dates to make sure I wasn’t confusing things. But this is an issue for me because: 1. I already paid for the services expecting it to start this week. 2. I am out of town and far far away from my home during Sept. so that makes it difficult for me if I need to send any specific pictures or measurements that the designer may need after the fact. 3. What if 9/4 comes around and then I get pushed back again? I’m not sure what caused it the first time so it can happen again? My other main issue is that the app and website have different functionalities. I can only edit my profile and get advice on the app, and maybe work my project??? (I won’t know how well that works until it starts) I have no way to shop for products on the app? Only through the website that I can determine. I asked the advice section about this, even putting in the category as “other” and a detailed question about the no shopping on the app situation, and all I got back was “what’s your budget.....”? Overall it seems like a great concept and much more affordable than a normal “in person” designer (which I’ve spent over $8k in design services alone) but I’m super bummed that I was mislead on the timelines and don’t have the convenience of shopping through the app. 😥

   Amber_Energy · 7 Aug 2026

5. 3/5Service is great, app is terrible

   I love Havenly, but this app is terrible. It is extremely slow and takes a long time to load different screens when you are trying to toggle between your design concepts and the items in the design. It will also force quit or crash during use. I find that the website is a little better but it also needs improvement with respect to loading times and user functionality. I wish there was a link to look at more pictures and reviews of the items selected by your designer. You have to go outside the Havenly platform and search for the item online. I understand that they want you to purchase the items through their app, but I don’t want to buy a piece of furniture that has a lot of negative reviews. This also takes more time, and I one of my reasons for using Havenly is to shop more efficiently. I hope they will make these improvements, because I do think Havenly is great!

   whitneyswhit · 7 Aug 2026

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