GOIN' - Rides for all

• Free

Last verified 7 Aug 2026

4.5 180 ratings · App Store

1. 5/5Outstanding service

   I can’t give enough credit to this program, we lost our vehicle and our schedule sometimes doesn’t work with bus. This on demand transport has been a huge help!! Thank you lynnwood, thank you everyone for making this possible. Please continue the amazing work!

   quinn-srikandi · 7 Aug 2026

2. 2/5Not really worth it unless you can deal with unreliable wait times and a bad map

   The price for this service is unbeatable but if you are in any rush at all this service will only ever give you an exercise in anger and frustration. There is no way to schedule a ride in advance either so you can only ever roll the die and often you’ll be very unlucky with a 15-20+ minute wait time. Oh and the rule about the drop off zone at the transit center is very enraging, many times now I’ve been forced to watch the last bus home drive off as the zip driver slowly idles the lengthy route to the drop off zone with zero sense of urgency or care. Oh and the map is buggy too so there’s a good chance it’ll send the driver somewhere else, and of course driver response times to texts or calls are nonexistent so good luck reaching out to them

   IhatechoosingnicknamesAbc123 · 7 Aug 2026

3. 1/5Consistently unreliable, love the ZIP service but hate this app

   This app is absolutely one of the most horrible, buggy, unstable apps i’ve ever been forced to use. It regularly fails to recognize my location within a service area with no option to manually include your address to bypass this error. The login session expires frequently and then when you have to log back in the verification service also fails. It’s a day to day coin flip whether or not you will be able to book a ride with this app or not. Highly suggest city of Lynnwood look into the legitimacy of any positive reviews here as my friends and family also have these issues with the service and have dramatically reduced how often we are willing to try and use the zip shuttle. Love the service, hate this app.

   Anthony Jays · 7 Aug 2026

4. 2/5Why can’t you schedule rides from outside the service area?

   If you’re going to be arriving in the service area at a particular time, why can’t you schedule rides in this app before you get there? There’s even a scheduled trips button in the app but it does nothing. The dispatcher won’t let you schedule rides either. This is a basic feature other ride hailing apps have but this app with the weird name doesn’t. Update: app has gotten a bit better as more drivers were hired to ease the demand. One big problem: if you always get picked up and dropped off at the same locations, you can’t save that combination of pickup point/destination and instead have to trudge through a Next Next Next wizard interface to slowly get your request in. Another problem: Why does it take 15 (FIFTEEN) taps after opening the app to request a ride? In Uber and Lyft it takes 3. How hard is it to build an app that takes fewer taps?

   ul · 7 Aug 2026

5. 1/5App problems drivers amazing

   Every driver and actual ride I’ve taken has been awesome. This app has problems. There’s no way to know if a driver is 2 minutes away or 45 and I keep getting dropped after 10 minutes waiting and I have to call their service line. The app also detects my dropoff which is near the edge of the covered area as occasionally outside the area. I can’t type in the address either it doesn’t accept it. The cancel ride button is in a very easily accidentally pressed spot and the i. App notifications don’t work. I usually get a call from one of the exceptional and fantastic drivers.

   Phoenixliv · 7 Aug 2026

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