Global Entry Mobile

• Free

Last verified 28 Jul 2026

• Free to download

Last verified 30 Aug 2026

4.8 6709 ratings · App Store

1. 5/5App works fine, these reviews are absurd

   Almost every single ‘review’ so far (Sep 2023) is from someone who has no clue as to how the app works. This app of course doesn’t have a place to enter personal info, such as KTN, because it doesn’t use any of that, so most of these reviews demonstrate ignorance. So far, only 7 airports Seattle Tacoma International Airport, Los Angeles International Airport, Miami International Airport, Orlando International Airport, Washington Dulles International Airport, Pittsburgh International Airport, and George Bush Intercontinental Airport, are available for using the app as of late September 2023. It only works by opening the app once you have landed at your arrival airport which is participating in this early roll out, connecting to the Internet (either cellular or by airport WiFi), and capturing a selfie picture. The app uses your arrival information and the facial scan to match you in the GE database. Once that is verified, you can skip the kiosk and go right to the CBP counter via the GE line.

   mblitch · 28 Jul 2026

2. 5/55, for now..

   I just downloaded the app and went through the process of setting up my profile. So, I didn’t actually use the app for its intended purpose yet. But I WAS impressed by how straight forward and easy the setup process was. With all due respect to my fellow workers of the IRS, it would be wonderful if filing your taxes were this easy. It was literally 1- Enter first name. 2- Enter last name. 3- Enter known traveler number. (Plus some minor optional questions such as “participate in optional survey”, “voluntarily use a face picture”, etc.) Next time I travel internationally and have a chance to actually use the app, I’ll revisit. For now, great job developers!

   :-) Louis · 28 Jul 2026

3. 2/5Not universally usable yet

   While I can see the potential of the app, it did nothing for us (in fact, it was just the opposite) in Dublin. Apparently Dublin has yet to implement integration of the app and we did not know until we got to the GE agent. One attribute which I hope is improved is the expiration time of your submission - currently an hour. We submitted just after arriving at the airport, but the lines at the airport took so long, the app timed out without the ability to “refresh” your submission - you start over from scratch. We planned sufficient time for unplanned delays, so this was more an inconvenience (for us and others in line behind us) than a dire situation. I recommend the list of “active” app-friendly airports worldwide be more actively curated rather than just a file dump of Global Entry airports. Hoping to experience the potential usefulness of the app on another trip. A friend used it on his way back from Peru and said it was great. Note - I DO highly recommend Global Entry in any case - very easy and otherwise streamlined even without the app.

   Tab1boehm · 28 Jul 2026

4. 4/5Simple to use but needs one enhancement

   The submission cannot be made until landing back in the U.S. what I found was that most of the entries can be made ahead of time but the picture needs to be taken back on U.S. soil. The problem with this is if it’s dark out, it is harder to take the picture on the plane before deplaning or wait and try to snap it while walking to customs. Or stop and take the picture which defeats the purpose of simplifying the declaration process. The app needs to have a way to allow the picture to be saved within something like a 12-24 hour window. Then when landing merely submit the receipt.

   scotmo · 28 Jul 2026

5. 5/5Speeds up a relatively fast process even more

   Full disclosure, I’ve only used this once so far but it was coming off of a 380 into an old terminal (so a setup to overwhelm the capacity). I was able to use this for myself and one other traveler. It allowed us to skip the line in essence. You still have to stop and have your picture taken, and had a brief verbal conversation, but we were not asked to do anything else once we were in passport control (ie, no kiosk needed). The one thing I would add has nothing to do with the app but rather signage at the airport. We had to ask people what to do since we had already used the app. We received verbal instructions to bypass the passengers who would not use the app, but still had Global Entry.

   GumbyN · 28 Jul 2026

4.9 12411 ratings · Google Play

1. 1/5

   garbage app never works, doesn't tell my why it won't take submission

   Jussy B · 31 Jul 2026

2. 2/5

   I'm trying to upload photos as reque sted. There are no clear instructions.

   Katherine Brumbaugh · 31 Jul 2026

3. 5/5

   Very simple and easy to use.

   Quoc Truong · 31 Jul 2026

4. 2/5

   The agent could not help me to update my I-94 and TN Global entry status and with my just recently approved TN Visa despite I showed him that brand new document and my updated TN letter from my employer.

   Erick Huelsz · 31 Jul 2026

5. 1/5

   incompetently designed and works poorly; it only took me 6 or 7 tries

   Marc · 31 Jul 2026

Privacy

• Data Linked to You — App Functionality — User Content — Photos or Videos Developer declared
• Data Linked to You — User Content Developer declared
• Data Not Linked to You — Analytics — Identifiers — Device ID Developer declared
• Data Not Linked to You — App Functionality — Identifiers — Device ID Developer declared
• Data Not Linked to You — Identifiers Developer declared

Accessibility

• Dark Interface — SUPPORTED Store published
• Differentiate Without Color Alone — SUPPORTED Store published
• Larger Text — SUPPORTED Store published
• Reduced Motion — SUPPORTED Store published
• Sufficient Contrast — SUPPORTED Store published
• Voice Control — SUPPORTED Store published
• VoiceOver — SUPPORTED Store published

Privacy

• Data collected — Analytics — Device or other IDs Developer declared
• Data collected — App functionality — Personal info — Name Developer declared
• Data collected — App functionality — Personal info — Other info Developer declared
• Data collected — App functionality — Photos and videos — Photos Developer declared
• Security practices — Your data is transferred over a secure connection — Data is encrypted in transit Developer declared
• Security practices — The developer provides a way for you to request that your data be deleted — You can request that data be deleted Developer declared

Accessibility

No accessibility labels collected yet.

• 2.1.2 · 8 Apr 2026
• 2.2.0 · 14 Aug 2026