Giant Eagle

• Free

Last verified 6 Sep 2026

• Free to download

Last verified 30 Aug 2026

4.8 82946 ratings · App Store

1. 5/5Giant Eagle Grocery Pick Up Team

   I cannot say enough, incredible things to truly express how grateful I am and how accommodating and caring and nice every one of the employees who work to find my groceries bag my groceries and bring my groceries out to me whenever it is needed. This helps me so much as my husband and myself both work out of town and we don’t get home till 6 o’clock at night and it is so nice just to be able to go pick up the groceries. We ordered and leave. Every single time somebody brings my groceries out to my vehicle. It is with a smile. It is with compassion, and they truly truly are happy and I love having conversations with them. I loved that the person doing my grocery shopping always checks in with me and is always making sure that I have great substitutions when others are out. They are the back bone to this operation and I truly would not be able to use this service without them..

   Mw62803 · 6 Sep 2026

2. 2/5Needs a lot of improvement

   What I would like to see mostly is a way to sort search results. I don’t see that they’re sorted in anyway and it’s painstaking to go through all of them. Also, some of the descriptions on the initial search aren’t there. For example, if you search for “foundation” there will turn up results like “bare minerals escentuals fairly light foundation” and then just “foundation” and a picture of what it is. More consistency with that would be great. Also, it doesn’t seem like all the products are listed. I’m not sure if that’s a store thing, or if just that’s what is available for pickup or delivery or what, but for example, Walmart has every single product listed (perhaps because you can shop online) but sometimes I like to make lists to see what I’m going to get later at the store so having more products listed would be helpful. Lastly, it seems a bit unorganized and hard to navigate. With several modifications it has the potential to be a useful app.

   Jdkdksnsbanaocivkfj · 6 Sep 2026

3. 5/5Search results need to be better

   This app is mediocre at best. It is difficult to find a specific item that you are looking for example... if I type in Herbal Essence Shampoo it should bring up all the Herbal Essence Shampoos and then show the rest of the shampoos available. Also when shopping sale items you should be able to see the Advantage Card price. Also I don’t want to wait until I have spent all my time fighting the app just to find out that I have to wait a week to be able to get my order. Once again you have lost to the Wal-Mart Grocery app. With the Wal-Mart app you can choose your pick up time before you waste time choosing items for your list. I have always loved Giant Eagle but Wal-Mart’s grocery app is so much better and easier to navigate.

   Joralymom · 6 Sep 2026

4. 1/5Pick up times should be picked before shopping

   I feel Giant Eagle has a nice she personable pickup service. All the humans involved are wonderful. This app definitely needs improvement. The search options are weird and it’s very annoying that we have to shop for our entire order before even seeing the available times. Simply stating the next open date is not good. Customers should se all upcoming dates and times. It’s a huge inconvenience when you spend the time to do an order just to see you can’t make any of the available time slots work. Also, it’s great that the shoppers communicate with us about what we need to add or change on our orders...but I’m rarely available to text back and forth when they start messaging. This app needs an option to edit your order up to a certain cut off time. I always realize I missed an item I needed to add to my order. This app needs to offer an edit option. Overall, the service is good. The app is definitely not good.

   1234171525373 · 6 Sep 2026

5. 1/5Glitchy, worst app ever.

   This is probably the worst app I still actually try to use. Honestly it’s so glitchy- even the updates don’t fix the issues. I cannot view my cart without completely exiting the app, shutting the app down and starting again. This and the other “additions” such as the ridiculous ship to home bulk items that should be able to be easily filtered out but are not, requiring filters to be updated with each search of each new item make the task of trying to simplify my life less so. In December the app glitched and kept giving me an error Message upon checking out. I tried two Different forms of payment and apparently hit the submit button a lot of times as I had over $900 in pending charges on my credit card and paypal accounts. But no actual pickup order was ever sent to the store. When I called to troubleshoot and figure out how to get my $200+ worth of groceries I was told tech support only works from an 800 number and they only work 9-5 M-F. I called tech support two days later and it never went anywhere. I instead solved the issue myself with my financial institutions. I gave up shopping here for a while after that and tried again today. Not much has changed, still glitchy. A company as large as giant Eagle can afford to lose me as a shopper but if they don’t catch up to all the other biz box grocery retailers soon they’ll be nothing but a dinosaur- extinct. No one I know uses in store shopping anymore as their primary mode of shopping- except for my Great Aunt who’s 93 and insists she needs to look at the food. As such I’ve pretty much resigned myself to shopping elsewhere for curbside pickup.

   dakota2418 · 6 Sep 2026

4.5 13799 ratings · Google Play

1. 2/5

   limited brands available, not many good ones. it's probably great if you don't know any better. otherwise, it's sad.

   Melissa Hunt · 30 Aug 2026

2. 2/5

   Slow app vs Kroger and high prices

   Matthew Bellman · 30 Aug 2026

3. 5/5

   ×××××× if I could give 10 stars I would thank you Giant Eagle for helping so many people.

   Lavinia Cheeves · 30 Aug 2026

4. 1/5

   haven't been able to checkout forever.

   Ian Pirie · 30 Aug 2026

5. 5/5

   amazing.. very clean and well stocked!

   Tina Seibert · 30 Aug 2026

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• 3.4.057 · 18 Aug 2026