Fitness Connection

• Free

Last verified 31 Jul 2026

4.4 1007 ratings · App Store

1. 5/5Very Useful

   I’ve then with Fitness Connection for several months now and really enjoy that app to find out what classes are upcoming and he was teaching them my favorite classes yoga and it also helps to see what the hours of the childcare are still then I can plan my work out around it’s schedule. I like that you can change the location is and see what other classes are going on at different locations, should you miss your class at your local fitness connection you can go to another. I would definitely recommend having the app on your phone if you’re into the classes.

   StephieMG · 31 Jul 2026

2. 3/5I dont usually do this

   I um don’t normally write reviews but i feel maybe this will help. I just started going to fitness connection somewhat in the area i live in and i got a subscription through there. It seems really cool and I'm excited to see how far i get as a beginner to this workout stuff. I thought by downloading the app i could see my subscription and change the card its on and pay for it but it turns out you guys don't have that feature. So um the only thing id have to say about the app is that maybe we should be able to have our own personal accounts we could log into, be able to see our subscription, cancel it or change/upgrade it within the app. We could see when our next payment is, change the payment method or maybe update the card its on, just for easier access incase no one can actually make it to the gym or do in the gym at that moment. Maybe there could even be something on there to track our progress from when we first started, like how much we were able to lift that first week vs two months later. Just brainstorming but other than that it seems pretty cool.

   Bery bery bool · 31 Jul 2026

3. 2/5User Experience Lacking

   I downloaded the app and made an account to use a digital guest pass that was shared with me by my son. At the end of the trial, I used *this app* to go through the membership sign up process but it somehow can’t figure out that I’m now a member and no longer just a guest. It’s not clear at all how to resolve this. On top of that, the user databases between this app and the FC website are not synced up so you actually need *two* separate user accounts that don’t appear to be connected in any way. Except that somehow the FC website knew that I was a new member and was able to figure out it needed to email a new assigned alphanumeric ID for the separate FC website login. The email said that a temporary password would arrive in a separate email (which never did); and no, it didn’t go to the Spam folder. So clearly there are some workflow and tech stack issues that need to get resolved to make the UX less frustrating and redundant.

   killbite · 31 Jul 2026

4. 1/5Worst Experience!!!

   First of all, this has been the worst experience of my life... The first day I came in I signed up for a membership and a training program. It's almost three weeks now and I never received what I paid for. They schedule multiple appointments and the trainer never show up. They lied to me several times and this has become a waste of time. I requested to Eric Ganow the manager at Fitness Connection in Mesquite Tx to cancel the membership and the training program and a full refund. I also asked him for an email confirmation for the cancellation. He said he will cancel both that same day but won't be able to refund anything. So he was able to charge me almost $400 the day I signed up but he is not able to make a refund for a service he never provided. But guess what it's 3 days since the cancellation request and I never received any email from them and instead they charged me another $10. What a joke, right? I think they do this on purpose. They know what they are doing and this is not right. I wrote and email to the address they show on their website [email protected]… but does not work, that email address does not exist. This business and their people are not serious. I DON'T recommend this gym at all and I give them 0 stars...

   Luis.AC · 31 Jul 2026

5. 5/5Enjoying the App so far

   I have been a member with Fitness Connection for several years but after recovering from a bad car accident in 2018 I really wanted to start getting my strength back. I appreciate the classes that are offered although I wish there were more and that were in my schedule but I did just see that the app offers videos that if I'm not able to come in, I can do them at home while watching the videos provided. Pretty cool! Stay well and kind 🫶🏾

   Jonesie1 · 31 Jul 2026

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