First Stop Health

• Free

Last verified 7 Aug 2026

4.9 3786 ratings · App Store

1. 5/5Thanks to FSH & Dr. Sartin

   I’m beyond thankful to have access to this service, because it has made healthcare immensely more accessible for me in multiple ways, including actual physical accessibility (I do not have a vehicle), as well as mental accessibility (I struggle with anxiety-related motivation), so telephone/video appointments are literally the best thing since sliced bread. Dr. Sartin is seriously incredible. Best doctor I’ve seen in years. He actively listens; he shows genuine empathy and compassion; he discusses different treatment options and asks for your opinion about them, as opposed to just telling you what to do, as so many doctors unfortunately do. Both times I’ve seen him, I’ve left the appointment feeling genuinely cared for and that my health is in good hands. Not only does he make “going to the doctor” less scary, but something to actually look forward to (in what is usually a scary and/or painful time, when you are really in need of medical attention/help). He and his team offer tangible, meaningful, and practical support with the utmost care, respect, and transparency. I’m very grateful to have found y’all, thank you for being you!

   shanmmac · 7 Aug 2026

2. 5/5So helpful

   I have been feeling bad and knowing I had a sinus infection brewing due to getting them frequently. But, because of our current pandemic I didn’t feel like going to an urgent care was a good idea. I went back and forth should I even try this or not and I’m so glad I did. I put my info in, requested an appointment, and got a call in about 3 minutes. I spoke to the doctor, gave him my symptoms, he prescribed antibiotics and gave other OTC things(I already was doing, but good to know I was on the right track). All less than 5 mins, but I gave him the info he needed and vise versa. I got a text about a minute after I hung up about my RX being processed at my pharmacy and it was ready within the hour. It was so easy, I’m glad I did this. Felt like I needed to review since I went back and forth so much that hopefully this will help someone else.

   nirezzzxyz · 7 Aug 2026

3. 5/5Great telehealth option

   I’ve used the app so many times not thinking much of it when my work provided it. It speeds up the process to get a referral. I had a bad cough that kept me up at night… got a prescription over a call while comfortably home and was all better by the next week. Beats waiting at urgent care with sick people around you. Doctors are all nice and helpful. Helps that the app actually looks nicer and is easier to use than the appointment apps hospitals use to send charts and results too. I think it used to be red but the blue is easier on the eyes.

   babybear0196 · 7 Aug 2026

4. 2/5teladoc is better

   my employer switched to FSH for 2026. two months in and i literally cannot stand it. the terms of service/privacy policies are sketchy, and their check in guidelines are overly strict, but the experience is the worst part. i waited TWO hours for “urgent care” to call me back. i stepped away from my phone for a second after hanging around for hours. i missed the call by a minute and there is no option to call back. with our previous service i received care usually within ten minutes, never more than thirty. i could also call back if i missed the provider’s call. FSH forces you to enter another visit request and start the process over. this is very arduous with their wait times and hoops. the pros of FSH are that its free to me, the app is very well designed and easy to use, and the third party providers can be competent.

   serenity now ! · 7 Aug 2026

5. 5/5Excellent Service and top notch medical care!

   The app is state of the art and easy to use/request a virtual visit. Saved me much time and aggravation. Odd reviews seen below from fringe anti-vaxxers and anti planned parenthood physicians quoting bizarre sources. Have never had anything but quality care from First Stop. An app review should not be about your individual Political views. It should be about whether the app does what it says. Save your crazy world views for some other forum or chat room; your statements tell us nothing about whether the app works or not! LOVE the ease of using this app!!

   Kimoenzo · 7 Aug 2026

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