DB Navigator

• Free

Last verified 30 Aug 2026

4.6 13838 ratings · App Store

1. 3/5Please hire competent people to do this important work

   Booking for now Option disappeared. No maps. No wallet support despite the statement on the app, lies. Bring back time adjustment between the connections within a single itinerary, why did you get rid of it? Lazy programming: it used to be possible to change the language within the app regardless of the system language. Now you need to add a language to your system first. Why did you get rid of this useful feature. And in general you seems to be fixing things that ain’t broken and breaking breaking the ones that were working before. A useful feature would be to allow booking of a seat for part of the trip. Right now partial itinerary payment is possible but partial itinerary. Seat reservation is not. Not all itineraries are shown, first class options are not shown when second-class is selected. It used to be possible before. And why the pickle do you need to know my exact exact age when I’m traveling, while age bracket should be just fine? I could go on, because every time I make a new booking, after 30 years using German railways and the app, you guys come up with something totally ridiculous. So I’ll be back with more reviews. You should add negative stars to the review options of this app. Removing useful features and adding bad ones. Total trash. Also passive aggressive victim-blaming responses to user reviews, and selective ones at that. Oh, sorry, I know, you are still at the start of your journey of making this app “even better”. My God, it is scary to imagine what that could be. You are at the start of the bloody journey. It has been merely about 30 years in this business. 🤢 seems that you are cutting corners by hiring incompetent people, to do this as their first project? All that on top of constant train delays and cancellations. This is completely irresponsible, and is affecting a lot of lives all over Germany. DB, you have no trust from your customers anymore. It is not a serious company.

   Dr.b.Panda · 30 Aug 2026

2. 1/5Terrible app

   App doesn’t handle train delays or departure delays well. First it doesn’t update the time change in real-time. E.g. at Paris Est the train said 1 hour delay 35 minutes before the train was originally scheduled to leave. DB Navigator didn’t update until it was after the scheduled departure time. Then it had maintained the wrong arrival time. Then it offers no options or alternative trains to take since it would be late for the connection in Stuttgart. Further you still cannot change trains or reserve your seat on another train (because your train is late in arriving) and it still cannot provide any information on open seats on your next train. This app is only good for storing your e-ticket and maybe for searching train schedules. It is useless for anything else. Any other travel company app (e.g. airline) especially US airlines are so much better at helping you with your trip. And from reading other comments, many of these concerns were made 3-5 years ago and the app has not been updated with any of these suggestions. It appears DB software engineers really don’t care about their customer’s experience. “Just pay us lots of money and you get whatever you get” is how the seem to be. And with no alternatives it will probably never change.

   BigOleBear50 · 30 Aug 2026

3. 1/5Keeps getting worse smh

   Everything about the Deutsche Bahn is corrupt and stupid. Avoid if you can, if you can’t I understand your pain. The trains are always late, unreliable and dirty like they are cleaned once a year. The tickets are way overpriced and non-refundable (unless you pay almost twice as much) which is a scam. Don’t expect any of this to get better, I’ve been here 6 years and it just keeps getting worse. Developer response reply: The concrete suggestion I have in improving your app is to actually improve your business model as a whole because it is trash. I take the trains each day and for years every day it has been late, which is pathetic (the train is over 20 min late as I am writing this now smh). The trains are always dirty, late, and most of the ticket collectors are in bad moods. With all of that you still overcharge us for subpar services, it is frustrating and unreliable having to depend on the DB for travel. Which wasn’t the case 10 years ago because it was always on time. As I said before it continues to get worse each year so it’s obvious there is a need for new leadership there.

   MikeTheW1 · 30 Aug 2026

4. 1/5My train was canceled!

   I happen to call in from San Francisco only to find out from customer service that the inquiry I was making about my plan scheduled and paid for first class ticket was canceled and changed to another one without a seat. It’s been a hassle and I’m spending hours trying to figure out the seat situation as that train 107. It’s mostly full in first class the customer service agent the first one was rude, and I couldn’t understand her. The second one said that their system errors, which is the reason I was not able to see the new changes in my app or online on my computer. I had not expected this reroute to a different city different times no notification and my app on my iPhone and my computer still show the old schedule had I not called in I would’ve never known and I have to buy a seat and I’m not sure how that works but I bought a seat. Hopefully, I’ll have a seat because this. This train is practically full in first class very disappointing. I was expecting more from the German rail system.

   Wisetulip · 30 Aug 2026

5. 1/5Worst app and train company I’ve ever used

   If I Could give less than one star I would, First off I couldn’t even purchase the Deutschland travel ticket through DB because they didn’t have an country option for the U.S, so i had to go through a third party, just to buy the ticket, and then I couldn’t even register it in my own name because i wasn’t 18 at the time so My parents bought it for me, and an employee at The DB information desk today me it was okay to have my parents info on the ticket i purchased it through the third party, and I thought everything was fine till a DB train employee told me the ticket wasn’t valid because it wasn’t in my name and almost fined me 60 euros, even after I told her that an employee of DB train told me it was okay to have my parents name on the ticket, so instead she had me purchase a 30 euro one time ticket. easily the worst experience i’ve had not just any train company, but just any company in general.

   qerjfjhfhdhfue · 30 Aug 2026

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