CTrail eTix

• Free

Last verified 7 Aug 2026

1.6 174 ratings · App Store

1. 1/5Time change detected

   Why does it say "time change detected" and I have to keep clicking "my tickets" like 200 times before it will let me access my tickets. Does this every time I grt on the train and I ride twice a day. I assume you are time stamping the requests, and if not matching when get to my phone it gives an error. However, you have to account for packet delay of possibly a few seconds. User could be on wifi, or cellular. Cellular will have a much longer packet delay causing this error. Eventually it does let let me in. I assume because eventually the packet delay drops and the time stamp is in range. That time window needs to be increased though.

   pmrussell892 · 7 Aug 2026

2. 1/5What on Earth?!

   Can Connecticut and HNS please work to accomplish a solution that doesn't result in an app that feels like someone was inconvenienced and enslaved to write? The person responsible for ensuring customer complaints are heard and addressed is absolutely not doing their job. Look at these ratings!!! I laughed out loud when I saw that the app requires camera access to verify that the ticket isn't bootleg. The entire app looks bootleg to begin with! I agree with another reviewer who said they don't want to put their payment info into this app. Something tells me those pages aren't always loading over HTTPS, but there's no visual indicator, even though nearly every screen on this app loads through a web browser. Someone here at this agency wanted to make sure that only one platform (Twitter) ever only became prevalent in conveying information, that's why there's so many properly-laid Twitter birds all over the app, but the rest of it looks like someone delegated the responsibility of creating a usable app to their child so that child will have something in their portfolio by the time they're out of school. Connecticut's taxpayers should not be delivered such low quality applications.

   Ian391 · 7 Aug 2026

3. 2/5Preposterous

   If you need a train ticket quickly, just use the website, but if you could also use a good laugh, use this app. It reverts modern iPhone keyboards to the iPhone 5 keyboard, and the screen size to the size of the iPhone 5. In an attempt to keep up with post-2012 trends (nice!), the app gives an option to pay with Apple Pay, but it doesn’t seem to work. To be fair, once I stopped laughing, dried my tears, and manually punched in my card number, the app allowed me to buy a ticket. This app’s UI is preposterously archaic, and I can’t see why anyone would choose to use this over the website. 2 out of 5 stars for the laughs and the ab workout I got from laughing so hard

   alexjsnow · 7 Aug 2026

4. 5/5Functional and easy to navigate

   A lot of apps these days have difficult to use designs but this is straight forward and accessible. The text is big and does the job. Many low reviews here criticize the layout and design but I have no complaints. Keep it as it is! I commute every day with CTRail and I think the illustration and large buttons are quite useful. My elderly parents also have an easy time navigating. If there are changes to the app it would change the ease for a large user base that relies on accessibility.

   larry jones locker · 7 Aug 2026

5. 1/5As bad as everyone says, if not worse

   Even if I were to overlook the atrocious UI, the app is literally unusable. Attempting to create an account says my email is already in use, but attempting to reset my password says there’s no account associated with my email. I’m stuck in an endless time loop, experiencing a level of insanity and brain tissue degradation I can only imagine is similar to what this app’s designers must have been undergoing for years in order for them to think it would be acceptable to release something like this to the public. Avoid at all costs.

   Soundspeedsoundspeed · 7 Aug 2026

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