AppCorpus
Market US

Collective Health

by Collective Health

iPhone

Active Last checked 6 Aug 2026

Quick verdict

What it is
Store information collected; independent summary not yet available.
At a glance
  • Free to download

Categories and search queries

Official categories

AppCorpus categories

Key functions

Function Availability Access Scope Evidence
Apple Wallet Yes Free App Store Store published
Free app Yes Free Store published

Screens

App Store

5 store screenshots

Collective Health iphone screenshot 1
Collective Health iphone screenshot 2
Collective Health iphone screenshot 3
Collective Health iphone screenshot 4

Pricing & paywalls

App Store

  • Free

Ratings & reviews

App Store

4.8 3615 ratings · App Store

  1. 5/5Best insurance app

    I rarely review apps, but this app was definitely a surprise. I was looking to see if a lab was covered and how much I would need to pay if I went out of network, the app had it right there. Didn't need to call anyone, didn't feel like they were hiding information, it was right there. Not only that, but on a visit to the dentist, I needed to see whether or not my plan had money left to get a filling done and my last claim and my spending was right in the app so I could just answer the question before I left the office! You guys have definitely made using healthcare a lot easier - I've used all of my other insurance company's apps and have been frustrated because they just don't work or just look like their website shoved in an app. Thanks for saving me time and the frustration of having to understand my health insurance!

    ncpatel2 · 6 Aug 2026

  2. 4/5Find care needs serious help with loading

    It’s a good app other than specialists not being accurate and find care refusing to load very frequently. I’ll have to check back periodically and hope I get lucky. and that’s super frustrating when trying to find a doctor in network. The provider accuracy probably has to do with how the data is ingested which limits it’s practical convenience (which is the point of the company right?). For example, it’s hard to figure out if a provider sees adult patients without having to go to each of their website. This persists with the webpage too so isn’t app specific but the webpage find care renders quickly and consistently. Could be my company specifically though.

    kmetz576 · 6 Aug 2026

  3. 5/5Errors after update

    I loved this app until the last update. The “plans” page doesn’t show any info and when searching for providers it says it cannot load. I’ve tried on another device with the same results. So the only helpful thing about the app at this point is that it shows my medical cards, which I can reach in my wallet for.

    iPhone user 100000 · 6 Aug 2026

  4. 1/5Another 3rd Party in Healthcare

    Just another middleperson in an industry that doesn't need another middleperson. The customer support is "did you try turning it off then on again?" phrased in a very enthusiastic way for most things, but without fixing it. Sure, my employer gets cheaper administration of healthcare benefits but the actual insurance plan is gutted and to put it bluntly, trash. Again, my dollar went towards less of my healthcare and more to a questionable value add service. If you're reading this to evaluate benefits of a future employer, ask A LOT of questions. If you're reading this as a fellow dissatisfied user, provide honest feedback to your HR department and ask them a lot of questions of why this is a thing in your company.

    da ike · 6 Aug 2026

  5. 4/5Love the new update but wish rx was included

    I love the new update and makes it easier to find things. For the additional benefits though when you click on pharmacy the app crashes. Also as an employer benefits administrator, I would love to see pharmacy medication lookups, pricing estimators, etc within the app through integration or more accurate descriptions for employees to find this information. Right now with CarelonRx, you have to go into the Anthem Sydney Health app which confuses some employees

    mel87226 · 6 Aug 2026

Privacy & accessibility

App Store

Privacy

  • Data Linked to You — Analytics — Identifiers — User ID Developer declared
  • Data Linked to You — Analytics — Sensitive Info Developer declared
  • Data Linked to You — Analytics — Usage Data — Product Interaction Developer declared
  • Data Linked to You — Analytics — User Content — Customer Support Developer declared
  • Data Linked to You — App Functionality — Identifiers — User ID Developer declared
  • Data Linked to You — App Functionality — Sensitive Info Developer declared
  • Data Linked to You — App Functionality — Usage Data — Product Interaction Developer declared
  • Data Linked to You — App Functionality — User Content — Customer Support Developer declared
  • Data Linked to You — App Functionality — User Content — Photos or Videos Developer declared
  • Data Linked to You — Other Purposes — Health & Fitness — Health Developer declared
  • Data Linked to You — Other Purposes — Sensitive Info Developer declared
  • Data Linked to You — Other Purposes — User Content — Customer Support Developer declared
  • Data Linked to You — Other Purposes — User Content — Photos or Videos Developer declared
  • Data Linked to You — Product Personalization — Health & Fitness — Health Developer declared
  • Data Linked to You — Product Personalization — Identifiers — User ID Developer declared
  • Data Linked to You — Product Personalization — Sensitive Info Developer declared
  • Data Linked to You — Product Personalization — Usage Data — Product Interaction Developer declared
  • Data Linked to You — Health & Fitness Developer declared
  • Data Linked to You — Identifiers Developer declared
  • Data Linked to You — Sensitive Info Developer declared
  • Data Linked to You — Usage Data Developer declared
  • Data Linked to You — User Content Developer declared
  • Data Not Linked to You — Analytics — Diagnostics — Performance Data Developer declared
  • Data Not Linked to You — Analytics — Location — Precise Location Developer declared
  • Data Not Linked to You — App Functionality — Diagnostics — Crash Data Developer declared
  • Data Not Linked to You — App Functionality — Diagnostics — Performance Data Developer declared
  • Data Not Linked to You — Other Purposes — Location — Precise Location Developer declared
  • Data Not Linked to You — Product Personalization — Location — Precise Location Developer declared
  • Data Not Linked to You — Diagnostics Developer declared
  • Data Not Linked to You — Location Developer declared

Accessibility

No accessibility labels collected yet.

Versions

App Store

  • 8.10.0

    Quick update! We've made some improvements to your Collective Health app: - Added missing provider group filters that are now available to help you find the right providers. - Resolved several UI issues to improve your overall app experience. Got feedback? We'd love to hear from you! Leave a review and let us know what you think.

  • 8.12.0

    Quick update! We've made some improvements to your Collective Health app: - Added missing “In-network” section on provider page so you know which networks provider belongs to. - Fixed several defects and UI issues to improve your overall app experience. Got feedback? We'd love to hear from you! Leave a review and let us know what you think.

  • 8.13.0

    Quick update! We've added new features to improve your experience: - Chat with Member Advocates anytime, right in the app. - Enable push notifications so you never miss an update. - Complete Parental Attestations instantly in the Claims tab. - Register with ease, provide contact information, and delete your account directly via mobile. Got feedback? We'd love to hear from you! Leave a review and let us know what you think.

  • 8.13.1

    We’re hard at work to keep making our app better! This update includes: - Resolved a multi-factor authentication set up issue. - Updates to ensure you can see full provider details in search results. - Resolved navigation issues when accessing links and forms.

  • 8.14.0

    We’re hard at work to keep making our app better! This update includes: - Fix for preventing duplicate secure messages. - Fixed several other defects and UI issues to improve your overall app experience. Your feedback is important for us. Please, leave a review and let us know if there’s anything you’d like to see on our app.

  • 8.14.1

    We’ve implemented several performance improvements and UI refinements to ensure a smoother experience within the app when finding a provider or pharmacy. Your feedback helps us grow! If you’re enjoying these updates, please consider leaving a review to let us know what you think. Comment end

  • 8.14.2

    We've made several performance enhancements to the user interface and chat features to ensure a smoother experience within the application when contacting our support team. We value your input and are always growing based on your feedback. If you like these improvements, please take a moment to leave a review!

  • 8.15.0

    We’re hard at work to keep making our app better! This app update includes: AI-powered search for dental and vision claims Updates to chat interface designs Fix pharmacy badges not displaying in-network provider list Fix duplicate PCMH badge in ProviderCard Your feedback is important for us. Please, leave a review and let us know if there’s anything you’d like to see on our app.

  • 8.15.1

    We’ve fixed some functionality issues throughout the app to make your mobile experience better. Got feedback? We’d love to hear from you. Leave a review and let us know what you think.

  • 8.16.0

    We’ve made several performance improvements and bug fixes. We value your input and are always improving based on your feedback. If you like these improvements, please take a moment to leave a review!

  • 8.17.0

    We’ve made several performance improvements and bug fixes. We value your input and are always improving based on your feedback. If you like these improvements, please take a moment to leave a review!

  • 8.17.1

    We’ve made several performance improvements and bug fixes. We value your input and are always improving based on your feedback. If you like these improvements, please take a moment to leave a review!

  • 8.18.0

    What's New in 8.18.0 • Hyperlinks in inbox messages are now underlined. • Fixed login error appearing after a successful sign-in. • Spanish labels now correct in Activity accumulators. • Chat UI polish and longer session support during waits. • Fixed a rare keychain error after app lock. • Misc fixes to provider info, deep links, and partner links. We value your input and are always improving based on your feedback. If you like these improvements, please take a moment to leave a review!

  • 8.19.0

    • Show/hide password toggle on Login and Unlock screens. • Spanish accumulator labels now display correctly. • Inbox message hyperlinks are now underlined. • Help Center articles match the web portal styling. • Fixed false error messages during sign-in, MFA, and Vision Benefits. • Chat reliability improvements. We value your input and are always improving based on your feedback. If you like these improvements, please take a moment to leave a review!

  • 8.20.0 · 24 Jun 2026

    • Fixed a claim submission issue on the diagnosis code screen. • Tapping a button twice while loading no longer sends duplicate requests. • Updated Help Center article styling. • The Add to Apple Wallet button now shows the official Apple design. • Accessibility and messaging screen improvements. We value your input and are always improving based on your feedback. If you like these improvements, please take a moment to leave a review!

  • 8.3.0

    Important update! We’ve added an additional layer of security to My Collective™ to help keep your account even more secure. Multi-factor authentication requires you to provide two verification factors to access your account, enhancing protection beyond just a password. You will be prompted to choose a preferred verification method- SMS text or email, and will now use a MFA code every time you login. Have an issue? Give us a call 844-803-0210.

  • 8.4.0

    We’ve fixed some visual and functionality issues throughout the app to make your mobile experience better. Got feedback? We’d love to hear from you. Leave a review and let us know what you think.

  • 8.5.0

    We're excited to share our latest app improvements! This update includes a few improvements, like ID card printing functionality on the partner portal and app bug fixes. Your feedback shapes our app! Share your thoughts by rating us in the app store

  • 8.6.1

    We’re hard at work to keep making our app better! This update includes: - Improvements to our privacy options - Improvements to provider search functionality - App bug fixes Your feedback is important for us. Please, leave a review and let us know if there’s anything you’d like to see on our app.

  • 8.7.2

    Quick update! We've made some improvements to your Collective Health app: - Fixed an issue with printing ID cards from partner site. - Made it easier to submit attachments with your claims. - Ensured your accumulator information is showing accurately. Got feedback? We’d love to hear from you! Leave a review and let us know what you think.

  • 8.8.0

    Quick update! We've fixed an issue where members weren't able to navigate to benefits partner sites from the mobile app. This should now be resolved, making it easier for you to access your partner resources directly through the app. Got feedback? We'd love to hear from you! Leave a review and let us know what you think.

  • 8.9.0

    Quick update! We've fixed an issue where some members weren't able to see correct plan network information. This should now be resolved, ensuring you have accurate information about your coverage network. Got feedback? We'd love to hear from you! Leave a review and let us know what you think.

  • 8.9.1

    Quick update! We've fixed an app crash issue that was affecting provider searches. This should now be resolved, making the app more stable. Got feedback? We'd love to hear from you! Leave a review and let us know what you think.

  • 8.9.2

    Quick update! We've fixed an app crash issue that was affecting provider searches. This should now be resolved, making the app more stable. Got feedback? We'd love to hear from you! Leave a review and let us know what you think.

  • 8.9.3

    Quick update! We've fixed an issue where some members were seeing incorrect plan period dates. This should now be resolved, ensuring you have accurate information about your plan coverage periods. Got feedback? We'd love to hear from you! Leave a review and let us know what you think

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Data quality & evidence

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Live store listing
Last verified
6 Aug 2026
Sources
App Store

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