Capsule CRM

Name: Capsule CRM
Rating: 4.5 (44 reviews)
Author: Zestia

by Zestia

iPhone

Active Last checked 31 Jul 2026

App Store ↗

Quick verdict

What it is: Store information collected; independent summary not yet available.
At a glance: Free to download

Categories and search queries

Official categories

Business
Productivity

AppCorpus categories

Key functions

Function	Availability	Access	Scope	Evidence
Free app	Yes	Free	—	Store published

Screens

No screenshots collected yet.

Pricing & paywalls

App Store

Shown for US

Free

Last verified 31 Jul 2026

Ratings & reviews

App Store

Shown for US

4.5 44 ratings · App Store

4/5Any hopes for iPad?
It would be nice to see a version for iPad in the future, when using it on a tablet the screen size is narrow and the UI was clearly not configured for this. Otherwise I would give it five stars.

dneuts · 31 Jul 2026
5/5I love this CRM and the app as well!
Cancel is very easy to use. The screens are intelligible and clean. It’s easy to find what you need quickly. And even in the phone it’s easy to sort and filter with quick views that make navigation simple. I always have the date I need right at my fingertips. I also love the flexibility of their design architecture. I can add notes to cases and people and organizations. I can keep my pipeline separate from my case notes. And the more I use it, the more clear my best case scenarios for my own personal workflow become. There are a couple little things I’d like to see added to the app, like administration of tags and categories from inside the app instead of having to go to the website. It would be nice to be able to add those things on the fly as needed. But overall, still very usable. Very simple. Makes life easier. I am a stickler on software and am not easy to please, and i really appreciate this tool!

ASHA L · 31 Jul 2026
5/5MC Insurance
I’ve been using Capsule for probably 8 years now and I still love it as much as when we started with it. There wasn’t and isn’t a crm that fit my small business needs exactly and with capsule I am able to create custom fields so easily as needed. It has made my life so much easier to track everything with my clients, to the point where I no longer was pulling their paper files. I can access their entire file and all notes, emails, etc in one place, from anywhere I can get on the internet. It is an invaluable tool and I couldn’t imagine using anything else! I highly recommend it!

MC Insurance · 31 Jul 2026
5/5I Honestly Love The Capsule App
I own a small business and trying to keep track of customers, potential customers, and my calendar is a challenge. I originally downloaded Salesforce "which is great" but being a smaller business (Staff of 8) Salesforce was just way more complex than we needed. Capsule has all the info you need to track everything you need without being overly complex!

JJ74665 · 31 Jul 2026
5/5Integration with quickbooks
I have been using Capsule for many years and love it as 3 sales people work together very well. The new quickbooks integration makes it easy for the team to see what is pais and what not and payments seem be to faster. Love it!!! Thank you Capsule and quickbooks for working together.

Sylvia ABC Online Media · 31 Jul 2026

Privacy & accessibility

App Store

Privacy

Data Linked to You — Analytics — Diagnostics — Other Diagnostic Data Developer declared
Data Linked to You — Analytics — Diagnostics — Performance Data Developer declared
Data Linked to You — Analytics — Identifiers — User ID Developer declared
Data Linked to You — Analytics — Usage Data — Product Interaction Developer declared
Data Linked to You — App Functionality — Diagnostics — Crash Data Developer declared
Data Linked to You — App Functionality — Diagnostics — Performance Data Developer declared
Data Linked to You — App Functionality — Identifiers — User ID Developer declared
Data Linked to You — App Functionality — Usage Data — Product Interaction Developer declared
Data Linked to You — Other Purposes — Contacts Developer declared
Data Linked to You — Other Purposes — Diagnostics — Other Diagnostic Data Developer declared
Data Linked to You — Other Purposes — Diagnostics — Performance Data Developer declared
Data Linked to You — Other Purposes — Identifiers — User ID Developer declared
Data Linked to You — Other Purposes — Usage Data — Product Interaction Developer declared
Data Linked to You — Other Purposes — User Content — Photos or Videos Developer declared
Data Linked to You — Contacts Developer declared
Data Linked to You — Diagnostics Developer declared
Data Linked to You — Identifiers Developer declared
Data Linked to You — Usage Data Developer declared
Data Linked to You — User Content Developer declared

Show more Show less

Accessibility

No accessibility labels collected yet.

Versions

App Store

3.23.1
Thanks for downloading this release! In this release we have: • Fixed a bug with the date picker in iOS 14
3.24.0
Thanks for downloading this release! In this release we have made updates to support new features that we're adding to Capsule.
3.24.1
Thanks for downloading. In this release we squashed a few bugs. • Fixes for date pickers not rendering correctly • Fixed an issue with the pipeline dashboard • Tricky tasks were sometimes hidden behind the tab bar
3.24.2
Thanks for downloading. In this version we've resolved a bug that could crash the app when viewing an opportunity on an archived sales pipeline.
4.0.0
We’ve been busy upgrading things behind the scenes - this now means that you must be on iOS 11 or later to use the app.
4.0.1
Bug fixes.
4.1.0
Thanks for downloading. In this release: • We’ve renamed Cases to Projects and extended the features that are available. • Fix bug around images not loading.
4.2.0
Thanks for downloading this release! • You can now add an Expected Close Date to your Projects • You can now filter by Board on the Project list • Fixed a bug in the settings
4.2.1
Fixes the Caller ID feature.
4.3.0
We’ve added support for Important Fields which makes it easier for users to enter the right information in the right place. Important Fields is available on the Teams and Enterprise plans.
4.3.1
We've updated the app with our new branding and fixed a bug that made it difficult to assign an organization to a party.
4.3.10
Under the hood updates to ensure the app continues to run smoothly
4.3.11
Under the hood updates to ensure the app continues to run smoothly
4.3.13
Under the hood updates to ensure the app continues to run smoothly
4.3.14
Under the hood updates to ensure the app continues to run smoothly
4.3.16
Under the hood updates to ensure the app continues to run smoothly
4.3.17
Under the hood updates to ensure the app continues to run smoothly
4.3.18 · 20 Mar 2026
Under the hood updates to ensure the app continues to run smoothly
4.3.2
We've spent some time improving the reliability of the caller ID feature. We've also added support for VND, BOB, GYD, PYG and PEN currencies.
4.3.3
Some minor bug fixes.
4.3.4
We've fixed a bug where not all activity types would show up when logging an activity against a contact.
4.3.5
We've fixed a bug where importing a contact would cause the app to freeze.
4.3.7
We’ve been busy upgrading things behind the scenes to ensure a smooth experience.
4.3.8
We’ve been busy upgrading things behind the scenes to ensure a smooth experience.
4.3.9
We've fixed a bug where exceeding your plan quotas would cause the sync functionality to break.

Show more Show less

Alternatives

Nutshell – Small Business CRM — Same category + similar ratings
Bigin by Zoho CRM — Same category + similar ratings

Availability by market

No LIVE observation for DE yet.

Data quality & evidence

Page completeness: Live store listing
Last verified: 31 Jul 2026
Sources: App Store

Independent summary has not been published yet.
Screenshots: not yet collected

Report a correction

Use this page with an AI agent

AppCorpus MCP gives your agent current app data, prices, screens, features and sources.

Example prompt

Compare Capsule CRM with Nutshell – Small Business CRM.

View JSON

GET /api/v3/apps/660292932

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  "alternatives": [
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      "app_id": 337938121,
      "name": "Nutshell – Small Business CRM",
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      "reason": "Same category + similar ratings"
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      "app_id": 1454212098,
      "name": "Bigin by Zoho CRM",
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      "reason": "Same category + similar ratings"
    }
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