Nutshell – Small Business CRM

Name: Nutshell – Small Business CRM
Rating: 3.1 (85 reviews)
Author: Nutshell

by Nutshell

iPhone

Active Last checked 31 Jul 2026

App Store ↗

Quick verdict

What it is: Store information collected; independent summary not yet available.
At a glance: Free to download

Categories and search queries

Official categories

Business
Productivity

AppCorpus categories

Key functions

Function	Availability	Access	Scope	Evidence
Free app	Yes	Free	—	Store published

Screens

App Store

6 store screenshots

Pricing & paywalls

App Store

Free

Last verified 31 Jul 2026

Ratings & reviews

App Store

3.1 85 ratings · App Store

3/5Stingy Trial
I’m a first-time founder in the early stages of bootstrapping my business. This means that I am wearing many hats, have another career, and am incredibly busy. I downloaded the app and tried to sign up for the trial. The app got locked up while creating my account and I never got to use it. When I tried looking at Nutshell again several weeks later on my laptop, it turns out that my 14 day trial had ended. Someone in customer service offered me a 7-day trial extension (more than once), but every time I have a quiet moment to try the app, my trial has just expired and I waste more time contacting customer service yet again. I wish they had given me a full month to try it out, because investing in a CRM is a very important commitment and I needed to get into the intricacies of the app to make sure it would work for me in the long run.

Sar0172 · 31 Jul 2026
3/5No email functionality :(
The nutshell mobile app definitely isn’t as powerful as desktop but the biggest annoyance for me is that it doesn’t have the emails functionality built in like the emails tab in the bottom left of desktop nav bar. And to make matters worse, if you open a contact and click their email address, nothing happens. It should at least launch the outlook iOS app or whatever your phone’s default mail client is but it doesn’t. Wish nutshell would bring full email functionality including open tracking to the app.

bythebay10 · 31 Jul 2026
5/5Great CRM!
We have been using nutshell for over a year now and find it to be very user friendly. The user interface is simple and easy to understand. We have a sales team of 10 and nutshell allows me to orchestrate my team without being copied on every single email. The timeline feature is great as it syncs our entire teams emails, leads, and activities while at the same time creating a self contained ecosystem where we can chat and pass comments back and forth on all we have going on. Leads and contacts can easily be created from scanning business cards and the new Microsoft outlook sync feature has taken it to the next level. Highly recommend!

AngryCoachesHusband · 31 Jul 2026
5/5Don’t sleep on this one.
For both small businesses and larger organizations, the updated version of Nutshell is impressive. The platform offers robust pipeline customization, strong reporting, and meaningful AI features—putting it in direct competition with far more expensive CRM systems. The ability to manage leads, quotes, and invoices in one place, combined with comprehensive marketing tools, was the tipping point for me. It’s not free, but it’s also not overpriced—especially if you choose the plan that fits your needs.

President Tito45 · 31 Jul 2026
3/5Great Customer Service, App Needs Updating
Love the Nutshell team, they are always so accommodating and helpful! The only problem I really have right now is the lack of iPad and mobile support that the Nutshell app offers. For instance, adding a company. I can’t do that on my phone, the app closes every time. I also can’t turn the screen to use my iPad keyboard so should I use it to type my screen is turned to the side and I have to read sideways. It’s a great online platform but the app needs to reflect the capabilities of the website too!

Tangirl1207 · 31 Jul 2026

Privacy & accessibility

App Store

Privacy

Data Linked to You — Analytics — Contact Info — Email Address Developer declared
Data Linked to You — Analytics — Contact Info — Name Developer declared
Data Linked to You — Analytics — Identifiers — User ID Developer declared
Data Linked to You — Analytics — Usage Data — Product Interaction Developer declared
Data Linked to You — App Functionality — Contact Info — Email Address Developer declared
Data Linked to You — App Functionality — Contact Info — Name Developer declared
Data Linked to You — App Functionality — Identifiers — User ID Developer declared
Data Linked to You — App Functionality — Usage Data — Product Interaction Developer declared
Data Linked to You — Contact Info Developer declared
Data Linked to You — Identifiers Developer declared
Data Linked to You — Usage Data Developer declared
Data Not Linked to You — Analytics — Location — Coarse Location Developer declared
Data Not Linked to You — App Functionality — Diagnostics — Crash Data Developer declared
Data Not Linked to You — App Functionality — Location — Coarse Location Developer declared
Data Not Linked to You — Diagnostics Developer declared
Data Not Linked to You — Location Developer declared

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Accessibility

No accessibility labels collected yet.

Versions

App Store

3.0.3
Fixed an issue where you couldn't call a phone number on a contact.
3.0.4
Bug fixes and improvements
3.0.5
Bug fixes! This version of our app fixes an issue with the lead list for some users, as well as an issue where users couldn't submit any feedback. As always, if you find a bug or issue, reach out to our amazing support and let us know!
3.1.0
Our new rebrand is here! We've been working hard giving our app a face lift, with new colors and a new font. Check it out! As always, if you have any issues with the app, please reach out to our support via email or phone!
3.1.1
We've squashed a few more of those pesky bugs! Most importantly, this update fixes an issue that would make it impossible to log an activity, and fixes the date picker in the activity screen. As always, if you ever find a bug with the app please don't hesitate to reach out!
3.1.2
Fixed an issue with editing an activity on iOS 14
3.2.0
Hot off the presses, the Nutshell product team has swept up a number of bugfixes and crashes. You can now filter your leads to a specific pipeline, and our "Sign in with Google" capability has been streamlined to connect with your Google identity.
3.2.1
Hot off the presses, the Nutshell product team has swept up a number of bugfixes and crashes. You can now filter your leads to a specific pipeline, and our "Sign in with Google" capability has been streamlined to connect with your Google identity.
3.2.2
Fixed app crash when editing a lead, bug when clicking on a person name/link in an email, and font size for ants in emails.
3.2.3
Bug fixes.
3.2.4
- Fixed a bug where the map view of your companies, people, and leads would crash - Fixed a bug where links couldn't be opened and phone numbers couldn't be called
3.3.0
Added SSO as a login method.
3.3.1
Fix app crash with filters
3.3.2
Disables liquid glass to resolve visual bugs with current app UI
3.3.3
Updates internal tool versions
3.3.4
Fix edit button not displaying on people and company pages
3.4.0
Log activities using your voice, and Nutshell AI will fill in all the details for you.
3.4.1
- Fixed the placeholder icon for activity participants with long names - Added the ability to log activities from the lead activity list
3.4.2
Minor fixes and improvements.
3.4.3
Hid draft and archived pipelines from the pipeline selector.
3.4.4
• Add comments to new activity UI • Fix contrast for company, person, and lead forms • Fix handling of unnamed entities in the timeline • Fix issue where clicking the entity filter button would do nothing • Fix issue where adding a task name would prevent saving
3.4.5
Fix crash when pressing in-app notifications
3.4.6
Fixes a crash when tapping in-app notifications
3.4.7
Improvements to creating people and companies, logging activities with voice, and browsing your lists — plus a fresher look for activity screens.
3.4.8 · 24 Jul 2026
- Bug fixes and improvements when adding photos to contacts and companies

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Availability by market

Data quality & evidence

Page completeness: Live store listing
Last verified: 31 Jul 2026
Sources: App Store

Independent summary has not been published yet.

Report a correction

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Compare this app with its closest alternatives.

View JSON

GET /api/v3/apps/337938121

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    },
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    },
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      "notes": "Hot off the presses, the Nutshell product team has swept up a number of bugfixes and crashes. You can now filter your leads to a specific pipeline, and our \"Sign in with Google\" capability has been streamlined to connect with your Google identity."
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