Bigin by Zoho CRM

Name: Bigin by Zoho CRM
Rating: 4.7 (914 reviews)
Author: Zoho Corporation

by Zoho Corporation

iPhone · iPad · Android

Active Last checked 31 Jul 2026

App Store ↗ Google Play ↗

Quick verdict

What it is: Store information collected; independent summary not yet available.
At a glance: Free download · core features require a paid plan
In-app purchases
From $8.99/mo

Categories and search queries

Official categories

Business
Productivity

AppCorpus categories

Key functions

Function	Availability	Access	Scope	Evidence
Free app	Yes	Free	—	Store published
In-app purchases	Yes	Limited free	—	Store published
SharePlay	Yes	Unknown	App Store	Store published
Subscription	Yes	Paid	—	Store published

Screens

Google Play

5 store screenshots

Pricing & paywalls

App Store Google Play

Express CRM - (1 User) — $8.99/month (derived from the IAP title)
Premier CRM - (1 User) — $14.99/month (derived from the IAP title)

Last verified 31 Jul 2026

Free download · core features require a paid plan
In-app purchases: $8.99 - $289.99 per item
Subscription

Last verified 31 Jul 2026

Ratings & reviews

App Store Google Play

4.7 914 ratings · App Store

5/5Easy to use
After working with several different CRM applications over the years, Zoho Bigin clearly stands out as the easiest and most practical option. Many CRMs try to do everything at once, which often results in cluttered interfaces, steep learning curves, and features that go unused. Bigin takes the opposite approach by focusing on the core functionality small businesses actually need, making it refreshingly simple to understand and use from day one. The interface is clean and intuitive, so it doesn’t take hours of training to get started. Managing contacts, tracking deals, and following up on tasks feels natural rather than forced, which makes it easier to stay organized and consistent. This simplicity helps ensure the CRM actually gets used, instead of becoming another system that’s updated sporadically or avoided altogether. Despite its simplicity, Bigin works reliably and handles day-to-day sales and customer management extremely well. Pipelines are easy to customize, data entry is straightforward, and the overall performance is smooth. It provides just enough structure to improve visibility and accountability without overwhelming users with unnecessary complexity. Overall, Zoho Bigin strikes an excellent balance between functionality and ease of use. It delivers the essential CRM features most small businesses need in a clean, efficient package, making it a strong choice for teams that want better organization and insight without the headaches that often come with traditional CRM platforms.

Joe80x86 · 31 Jul 2026
5/5Love this platform
I recently had the pleasure of using BigIn, and I have to say, it has been an enjoyable experience. As a platform designed to help businesses improve their online presence and lead generation, BigIn offers a sleek and user-friendly interface that makes it easy to navigate through various tools and features. One of the aspects I really appreciate about BigIn is its robust analytics dashboard. It provides clear and actionable insights into your campaign performance, enabling you to track key metrics in real-time. Whether it's monitoring lead conversion rates or understanding the effectiveness of your marketing strategies, the data provided by BigIn helps inform better decision-making. Additionally, BigIn offers a variety of customization options for campaigns, allowing businesses to tailor their outreach efforts to specific target audiences. This level of personalization makes it much easier to connect with potential clients or partners in a meaningful way. The platform's customer support has also been top-notch. Whenever I had questions or needed assistance, their team responded quickly and provided solutions that were easy to implement. This level of support made me feel confident that I could rely on BigIn to enhance my outreach and engagement efforts. Overall, BigIn is a fantastic tool for any business looking to improve its marketing and lead generation. It’s easy to use, packed with valuable features, and backed by excellent customer service. I highly recommend it to anyone looking for an efficient and effective way to grow their online presence and generate high-quality leads.

Joy Wright1 · 31 Jul 2026
5/5Recomended CRM
Zoho Bigin is a highly recommended CRM solution, especially for small businesses. Its intuitive and user-friendly interface makes it incredibly easy to set up and use, allowing teams to get started quickly without extensive training. Users praise its powerful features, including robust pipeline and contact management, workflow automation, and seamless integrations with other business tools. The mobile app is a standout feature, providing on-the-go access to crucial customer information and deal tracking. Bigin's affordability and excellent value for money are frequently highlighted, as it offers the functionality of more expensive CRMs without the complexity. Overall, it's a powerful yet simple tool that helps businesses streamline their sales processes, improve efficiency, and foster better customer relationships.

EV2.00 · 31 Jul 2026
5/5Simple -powerful
As a small business owner, I needed a CRM that was powerful enough to genuinely impact my pipeline but simple enough not to become another full-time job. Bigin by Zoho is the perfect solution. Bigin excels at streamlining the often-complex world of business development and sales. Its straightforward interface and intuitive workflow make it incredibly easy to manage leads, track conversations, and nurture opportunities from first contact to closed deal. I now have a crystal-clear overview of my entire sales journey, ensuring no prospect falls through the cracks. If you run a small operation and want a CRM that immediately improves your focus and drives measurable sales results without the hefty price tag or confusing features of enterprise tools, Bigin is highly recommended.

KeystoneTS · 31 Jul 2026
4/5Very promising crm for small business!
We’ve tried many options for our small agency including pipedrive, salesmate, capsule, copper, and hubspot. I can say hands down BigIn is the best blend of simplicity and power to keep a small sales team organized. It’s very clear the team behind it has learned a lot about what’s real important in a crm from the years of developing the big brother to BigIn, ZohoCRM. BigIn’s apps are very beautiful and there’s even a native Mac app. They’re so customizable, I especially love how you can control exactly what shows up in each type of notification! There are a few things I think could be improved and hope BigIn may work on <3 First, it would be great to have a week calendar view for activities instead of only list view. It would be especially great if you could see all your team’s activities (esp events) in a calendar. Second, the way BigIn syncs with google calendar (requires creating a separate calendar folder) is frustrating - it should let you sync with one or more existing calendar folders since you may have dozens of meetings already scheduled into the future. Finally, the support only by email is a bit slow and I wish they had chat support for the top tier plan. Overall keep up the good work and excited to see what’s next!

bythebay10 · 31 Jul 2026

4.7 2547 ratings · Google Play

5/5
We finally tried a CRM for our team and started using Bigin. It has been really helpful for beginners who wanted something simple. Setting it up was straightforward, and everyone picked it up quickly. Managing leads, tracking follow-ups, and organizing deals is now much easier. The mobile app is also great for us. Since we move around, checking updates, logging calls, and staying on top of tasks from our phones is very convenient. It gives us what we need without confusing features.

Shreya · 31 Jul 2026
5/5
great app.

SUJITH NAIR · 31 Jul 2026
5/5
Great CRM

RAM SP · 31 Jul 2026
4/5
Easiest CRM I have found to be able to setup and use.

Cathryn · 31 Jul 2026
5/5
Good tool to start with. Easy to use and scale business

Divya Sorra · 31 Jul 2026

Privacy & accessibility

App Store Google Play

Privacy

Data Linked to You — Analytics — Diagnostics — Crash Data Developer declared
Data Linked to You — Analytics — Diagnostics — Other Diagnostic Data Developer declared
Data Linked to You — Analytics — Diagnostics — Performance Data Developer declared
Data Linked to You — Analytics — Identifiers — Device ID Developer declared
Data Linked to You — Analytics — Identifiers — User ID Developer declared
Data Linked to You — Analytics — Other Data — Other Data Types Developer declared
Data Linked to You — Analytics — Usage Data — Other Usage Data Developer declared
Data Linked to You — Analytics — Usage Data — Product Interaction Developer declared
Data Linked to You — Analytics — User Content — Customer Support Developer declared
Data Linked to You — App Functionality — Contact Info — Email Address Developer declared
Data Linked to You — App Functionality — Contact Info — Name Developer declared
Data Linked to You — App Functionality — Contacts Developer declared
Data Linked to You — App Functionality — Diagnostics — Crash Data Developer declared
Data Linked to You — App Functionality — Diagnostics — Other Diagnostic Data Developer declared
Data Linked to You — App Functionality — Diagnostics — Performance Data Developer declared
Data Linked to You — App Functionality — Identifiers — Device ID Developer declared
Data Linked to You — App Functionality — Identifiers — User ID Developer declared
Data Linked to You — App Functionality — Usage Data — Other Usage Data Developer declared
Data Linked to You — App Functionality — Usage Data — Product Interaction Developer declared
Data Linked to You — App Functionality — User Content — Customer Support Developer declared
Data Linked to You — App Functionality — User Content — Photos or Videos Developer declared
Data Linked to You — Other Purposes — Search History Developer declared
Data Linked to You — Other Purposes — User Content — Other User Content Developer declared
Data Linked to You — Product Personalization — Diagnostics — Crash Data Developer declared
Data Linked to You — Product Personalization — Diagnostics — Other Diagnostic Data Developer declared
Data Linked to You — Product Personalization — Diagnostics — Performance Data Developer declared
Data Linked to You — Product Personalization — Identifiers — Device ID Developer declared
Data Linked to You — Product Personalization — Identifiers — User ID Developer declared
Data Linked to You — Product Personalization — Usage Data — Other Usage Data Developer declared
Data Linked to You — Product Personalization — Usage Data — Product Interaction Developer declared
Data Linked to You — Product Personalization — User Content — Customer Support Developer declared
Data Linked to You — Contact Info Developer declared
Data Linked to You — Contacts Developer declared
Data Linked to You — Diagnostics Developer declared
Data Linked to You — Identifiers Developer declared
Data Linked to You — Other Data Developer declared
Data Linked to You — Search History Developer declared
Data Linked to You — Usage Data Developer declared
Data Linked to You — User Content Developer declared

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Accessibility

Audio Descriptions — SUPPORTED Store published
Captions — SUPPORTED Store published
Dark Interface — SUPPORTED Store published

Privacy

Data collected — Account management — Personal info — Phone number Developer declared
Data collected — Analytics — App info and performance — Crash logs Developer declared
Data collected — Analytics — App info and performance — Other app performance data Developer declared
Data collected — App functionality — Contacts Developer declared
Data collected — App functionality, Account management — Personal info — Email address Developer declared
Data collected — App functionality, Account management — Personal info — Name Developer declared
Data collected — App functionality, Analytics, Account management — Personal info — User IDs Developer declared
Security practices — Your data is transferred over a secure connection — Data is encrypted in transit Developer declared
Security practices — The developer provides a way for you to request that your data be deleted — You can request that data be deleted Developer declared

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Accessibility

No accessibility labels collected yet.

Versions

App Store Google Play

1.11.10
We regularly update the app with the goal to ensure you have a smooth and seamless selling experience for your business, every time. Do show us some love by leaving a review in the App Store if you find the app useful. You can also share your feedback and suggestions by sending an email to [email protected]
1.11.11
We regularly update the app with the goal to ensure you have a smooth and seamless selling experience for your business, every time. Do show us some love by leaving a review in the App Store if you find the app useful. You can also share your feedback and suggestions by sending an email to [email protected]
1.11.12
We regularly update the app with the goal to ensure you have a smooth and seamless selling experience for your business, every time. Do show us some love by leaving a review in the App Store if you find the app useful. You can also share your feedback and suggestions by sending an email to [email protected]
1.11.13
We have introduced built-in telephony powered by Twilio. Stay connected at all times by easily making and receiving calls from the app. Our move to iOS 16 is coming! We're taking this step to keep pace with Apple OS developments. Older versions will work, but newer ones will be more secure, updated frequently, and perform better. Do show us some love by leaving a review in the App Store if you find the app useful. You can also share your feedback and suggestions by sending an email to [email protected]
1.11.9
We regularly update the app with the goal to ensure you have a smooth and seamless selling experience for your business, every time. Do show us some love by leaving a review in the App Store if you find the app useful. You can also share your feedback and suggestions by sending an email to [email protected]
1.26.0
Get ready for a new chapter in your business. With iOS 26, iPadOS 26, and watchOS 26, Bigin has been reimagined from the ground up to be more beautiful and powerful than ever. A NEW ERA. A NEW BIGIN. Experience the all-new Liquid Glass design, bringing an immersive, edge-to-edge view of your business data across all your Apple devices. A SMARTER HOMEPAGE. Meet the new homepage, your command center with quick access to modules, insights, and everything you need to start your day strong. YOUR SEARCH ENDS HERE. With a new, prominently placed search button, all your Bigin data is now universally accessible across every app. IPAD. MORE CAPABLE THAN EVER. Multitask with multiple windows, access frequently used actions from the menu bar, and get more done with the new iPad features. YOUR BUSINESS. ON YOUR WRIST. Introducing the brand-new Apple Watch app. Stay ahead of your schedule and get business insights right from your wrist. With Smart Stack, you'll receive proactive, timely hints on what's coming up next, and the customizable watch face complications keep essential information a glance away. INTELLIGENCE THAT DRIVES SUCCESS. Meet Apple Intelligence. Generate AI-driven call summaries, get smart summaries of tasks and events, and organize your data with AI-crafted tags. BUSINESS, FROM BEHIND THE WHEEL. Stay on top of your work with Live Activities, get real-time notifications, and take action with a glance, all from the comfort of CarPlay. Do show us some love by leaving a review in the App Store if you find the app useful. You can also share your feedback and suggestions by sending an email to [email protected]
1.26.1
Get ready for a new chapter in your business. With iOS 26, iPadOS 26, and watchOS 26, Bigin has been reimagined from the ground up to be more beautiful and powerful than ever. A NEW ERA. A NEW BIGIN. Experience the all-new Liquid Glass design, bringing an immersive, edge-to-edge view of your business data across all your Apple devices. A SMARTER HOMEPAGE. Meet the new homepage, your command center with quick access to modules, insights, and everything you need to start your day strong. YOUR SEARCH ENDS HERE. With a new, prominently placed search button, all your Bigin data is now universally accessible across every app. IPAD. MORE CAPABLE THAN EVER. Multitask with multiple windows, access frequently used actions from the menu bar, and get more done with the new iPad features. YOUR BUSINESS. ON YOUR WRIST. Introducing the brand-new Apple Watch app. Stay ahead of your schedule and get business insights right from your wrist. With Smart Stack, you'll receive proactive, timely hints on what's coming up next, and the customizable watch face complications keep essential information a glance away. INTELLIGENCE THAT DRIVES SUCCESS. Meet Apple Intelligence. Generate AI-driven call summaries, get smart summaries of tasks and events, and organize your data with AI-crafted tags. BUSINESS, FROM BEHIND THE WHEEL. Stay on top of your work with Live Activities, get real-time notifications, and take action with a glance, all from the comfort of CarPlay. Do show us some love by leaving a review in the App Store if you find the app useful. You can also share your feedback and suggestions by sending an email to [email protected]
1.26.10
We’ve carried out a few enhancements within the app in this update. Do show us some love by leaving a review in the App Store if you find the app useful. You can also share your feedback and suggestions by sending an email to [email protected].
1.26.11
We’ve carried out a few enhancements within the app in this update. Do show us some love by leaving a review in the App Store if you find the app useful. You can also share your feedback and suggestions by sending an email to [email protected].
1.26.12
We’ve carried out a few enhancements within the app in this update. Do show us some love by leaving a review in the App Store if you find the app useful. You can also share your feedback and suggestions by sending an email to [email protected].
1.26.13
We’ve carried out a few enhancements within the app in this update. Do show us some love by leaving a review in the App Store if you find the app useful. You can also share your feedback and suggestions by sending an email to [email protected].
1.26.14
We’ve carried out a few enhancements within the app in this update. Do show us some love by leaving a review in the App Store if you find the app useful. You can also share your feedback and suggestions by sending an email to [email protected].
1.26.15
GLOBAL SEARCH: - You can now search records across all modules in one place. Do show us some love by leaving a review in the App Store if you find the app useful. You can also share your feedback and suggestions by sending an email to [email protected].
1.26.16
GLOBAL SEARCH: - You can now search records across all modules in one place. Do show us some love by leaving a review in the App Store if you find the app useful. You can also share your feedback and suggestions by sending an email to [email protected].
1.26.17
SHEET VIEW: - You can get a complete overview of your records in one place with our new, flexible, spreadsheet-style layout. Our move to iOS 26 is coming! We're taking this step to keep pace with Apple OS developments. Older versions will work, but newer ones will be more secure, updated frequently, and perform better. Do show us some love by leaving a review in the App Store if you find the app useful. You can also share your feedback and suggestions by sending an email to [email protected]
1.26.18
SHEET VIEW: - You can get a complete overview of your records in one place with our new, flexible, spreadsheet-style layout. Our move to iOS 26 is coming! We're taking this step to keep pace with Apple OS developments. Older versions will work, but newer ones will be more secure, updated frequently, and perform better. Do show us some love by leaving a review in the App Store if you find the app useful. You can also share your feedback and suggestions by sending an email to [email protected]
1.26.19 · 13 Jul 2026
INTRODUCING PAYMENT LINKS: - We now support Payment Links. Create, share, and track payment links directly from the app, making it easier than ever to collect payments and keep your business moving. SHEET VIEW: - You can get a complete overview of your records in one place with our new, flexible, spreadsheet-style layout. Our move to iOS 26 is coming! We're taking this step to keep pace with Apple OS developments. Older versions will work, but newer ones will be more secure, updated frequently, and perform better. Do show us some love by leaving a review in the App Store if you find the app useful. You can also share your feedback and suggestions by sending an email to [email protected]
1.26.2
Get ready for a new chapter in your business. With iOS 26, iPadOS 26, and watchOS 26, Bigin has been reimagined from the ground up to be more beautiful and powerful than ever. A NEW ERA. A NEW BIGIN. Experience the all-new Liquid Glass design, bringing an immersive, edge-to-edge view of your business data across all your Apple devices. A SMARTER HOMEPAGE. Meet the new homepage, your command center with quick access to modules, insights, and everything you need to start your day strong. YOUR SEARCH ENDS HERE. With a new, prominently placed search button, all your Bigin data is now universally accessible across every app. IPAD. MORE CAPABLE THAN EVER. Multitask with multiple windows, access frequently used actions from the menu bar, and get more done with the new iPad features. YOUR BUSINESS. ON YOUR WRIST. Introducing the brand-new Apple Watch app. Stay ahead of your schedule and get business insights right from your wrist. With Smart Stack, you'll receive proactive, timely hints on what's coming up next, and the customizable watch face complications keep essential information a glance away. INTELLIGENCE THAT DRIVES SUCCESS. Meet Apple Intelligence. Generate AI-driven call summaries, get smart summaries of tasks and events, and organize your data with AI-crafted tags. BUSINESS, FROM BEHIND THE WHEEL. Stay on top of your work with Live Activities, get real-time notifications, and take action with a glance, all from the comfort of CarPlay. Do show us some love by leaving a review in the App Store if you find the app useful. You can also share your feedback and suggestions by sending an email to [email protected]
1.26.3
Get ready for a new chapter in your business. With iOS 26, iPadOS 26, and watchOS 26, Bigin has been reimagined from the ground up to be more beautiful and powerful than ever. A NEW ERA. A NEW BIGIN. Experience the all-new Liquid Glass design, bringing an immersive, edge-to-edge view of your business data across all your Apple devices. A SMARTER HOMEPAGE. Meet the new homepage, your command center with quick access to modules, insights, and everything you need to start your day strong. YOUR SEARCH ENDS HERE. With a new, prominently placed search button, all your Bigin data is now universally accessible across every app. IPAD. MORE CAPABLE THAN EVER. Multitask with multiple windows, access frequently used actions from the menu bar, and get more done with the new iPad features. YOUR BUSINESS. ON YOUR WRIST. Introducing the brand-new Apple Watch app. Stay ahead of your schedule and get business insights right from your wrist. With Smart Stack, you'll receive proactive, timely hints on what's coming up next, and the customizable watch face complications keep essential information a glance away. INTELLIGENCE THAT DRIVES SUCCESS. Meet Apple Intelligence. Generate AI-driven call summaries, get smart summaries of tasks and events, and organize your data with AI-crafted tags. BUSINESS, FROM BEHIND THE WHEEL. Stay on top of your work with Live Activities, get real-time notifications, and take action with a glance, all from the comfort of CarPlay. Do show us some love by leaving a review in the App Store if you find the app useful. You can also share your feedback and suggestions by sending an email to [email protected]
1.26.4
Get ready for a new chapter in your business. With iOS 26, iPadOS 26, and watchOS 26, Bigin has been reimagined from the ground up to be more beautiful and powerful than ever. A NEW ERA. A NEW BIGIN. Experience the all-new Liquid Glass design, bringing an immersive, edge-to-edge view of your business data across all your Apple devices. A SMARTER HOMEPAGE. Meet the new homepage, your command center with quick access to modules, insights, and everything you need to start your day strong. YOUR SEARCH ENDS HERE. With a new, prominently placed search button, all your Bigin data is now universally accessible across every app. IPAD. MORE CAPABLE THAN EVER. Multitask with multiple windows, access frequently used actions from the menu bar, and get more done with the new iPad features. YOUR BUSINESS. ON YOUR WRIST. Introducing the brand-new Apple Watch app. Stay ahead of your schedule and get business insights right from your wrist. With Smart Stack, you'll receive proactive, timely hints on what's coming up next, and the customizable watch face complications keep essential information a glance away. INTELLIGENCE THAT DRIVES SUCCESS. Meet Apple Intelligence. Generate AI-driven call summaries, get smart summaries of tasks and events, and organize your data with AI-crafted tags. BUSINESS, FROM BEHIND THE WHEEL. Stay on top of your work with Live Activities, get real-time notifications, and take action with a glance, all from the comfort of CarPlay. Do show us some love by leaving a review in the App Store if you find the app useful. You can also share your feedback and suggestions by sending an email to [email protected]
1.26.5
Get ready for a new chapter in your business. With iOS 26, iPadOS 26, and watchOS 26, Bigin has been reimagined from the ground up to be more beautiful and powerful than ever. A NEW ERA. A NEW BIGIN. Experience the all-new Liquid Glass design, bringing an immersive, edge-to-edge view of your business data across all your Apple devices. A SMARTER HOMEPAGE. Meet the new homepage, your command center with quick access to modules, insights, and everything you need to start your day strong. YOUR SEARCH ENDS HERE. With a new, prominently placed search button, all your Bigin data is now universally accessible across every app. IPAD. MORE CAPABLE THAN EVER. Multitask with multiple windows, access frequently used actions from the menu bar, and get more done with the new iPad features. YOUR BUSINESS. ON YOUR WRIST. Introducing the brand-new Apple Watch app. Stay ahead of your schedule and get business insights right from your wrist. With Smart Stack, you'll receive proactive, timely hints on what's coming up next, and the customizable watch face complications keep essential information a glance away. INTELLIGENCE THAT DRIVES SUCCESS. Meet Apple Intelligence. Generate AI-driven call summaries, get smart summaries of tasks and events, and organize your data with AI-crafted tags. BUSINESS, FROM BEHIND THE WHEEL. Stay on top of your work with Live Activities, get real-time notifications, and take action with a glance, all from the comfort of CarPlay. Do show us some love by leaving a review in the App Store if you find the app useful. You can also share your feedback and suggestions by sending an email to [email protected]
1.26.6
Get ready for a new chapter in your business. With iOS 26, iPadOS 26, and watchOS 26, Bigin has been reimagined from the ground up to be more beautiful and powerful than ever. A NEW ERA. A NEW BIGIN. Experience the all-new Liquid Glass design, bringing an immersive, edge-to-edge view of your business data across all your Apple devices. A SMARTER HOMEPAGE. Meet the new homepage, your command center with quick access to modules, insights, and everything you need to start your day strong. YOUR SEARCH ENDS HERE. With a new, prominently placed search button, all your Bigin data is now universally accessible across every app. IPAD. MORE CAPABLE THAN EVER. Multitask with multiple windows, access frequently used actions from the menu bar, and get more done with the new iPad features. YOUR BUSINESS. ON YOUR WRIST. Introducing the brand-new Apple Watch app. Stay ahead of your schedule and get business insights right from your wrist. With Smart Stack, you'll receive proactive, timely hints on what's coming up next, and the customizable watch face complications keep essential information a glance away. INTELLIGENCE THAT DRIVES SUCCESS. Meet Apple Intelligence. Generate AI-driven call summaries, get smart summaries of tasks and events, and organize your data with AI-crafted tags. BUSINESS, FROM BEHIND THE WHEEL. Stay on top of your work with Live Activities, get real-time notifications, and take action with a glance, all from the comfort of CarPlay. Do show us some love by leaving a review in the App Store if you find the app useful. You can also share your feedback and suggestions by sending an email to [email protected]
1.26.7
You can now manage users, profiles, and roles right from within the app. Do show us some love by leaving a review in the App Store if you find the app useful. You can also share your feedback and suggestions by sending an email to [email protected]
1.26.8
You can now manage users, profiles, and roles right from within the app. Do show us some love by leaving a review in the App Store if you find the app useful. You can also share your feedback and suggestions by sending an email to [email protected]
1.26.9
You can now manage users, profiles, and roles right from within the app. Do show us some love by leaving a review in the App Store if you find the app useful. You can also share your feedback and suggestions by sending an email to [email protected]

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2.0.6 · 30 Jul 2026

Alternatives

Copper CRM — Same category + similar ratings
Capsule CRM — Same category + similar ratings

Availability by market

Data quality & evidence

Page completeness: Live store listing
Last verified: 31 Jul 2026
Sources: App Store, Google Play

Independent summary has not been published yet.

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Compare Bigin by Zoho CRM with Copper CRM.

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  "ratings": [
    {
      "store": "apple",
      "average": 4.7,
      "count": 914,
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      "reviews": [
        {
          "rating": 5,
          "title": "Easy to use",
          "body": "After working with several different CRM applications over the years, Zoho Bigin clearly stands out as the easiest and most practical option. Many CRMs try to do everything at once, which often results in cluttered interfaces, steep learning curves, and features that go unused. Bigin takes the opposite approach by focusing on the core functionality small businesses actually need, making it refreshingly simple to understand and use from day one. The interface is clean and intuitive, so it doesn’t take hours of training to get started. Managing contacts, tracking deals, and following up on tasks feels natural rather than forced, which makes it easier to stay organized and consistent. This simplicity helps ensure the CRM actually gets used, instead of becoming another system that’s updated sporadically or avoided altogether. Despite its simplicity, Bigin works reliably and handles day-to-day sales and customer management extremely well. Pipelines are easy to customize, data entry is straightforward, and the overall performance is smooth. It provides just enough structure to improve visibility and accountability without overwhelming users with unnecessary complexity. Overall, Zoho Bigin strikes an excellent balance between functionality and ease of use. It delivers the essential CRM features most small businesses need in a clean, efficient package, making it a strong choice for teams that want better organization and insight without the headaches that often come with traditional CRM platforms.",
          "author": "Joe80x86",
          "date": "31 Jul 2026"
        },
        {
          "rating": 5,
          "title": "Love this platform",
          "body": "I recently had the pleasure of using BigIn, and I have to say, it has been an enjoyable experience. As a platform designed to help businesses improve their online presence and lead generation, BigIn offers a sleek and user-friendly interface that makes it easy to navigate through various tools and features. One of the aspects I really appreciate about BigIn is its robust analytics dashboard. It provides clear and actionable insights into your campaign performance, enabling you to track key metrics in real-time. Whether it's monitoring lead conversion rates or understanding the effectiveness of your marketing strategies, the data provided by BigIn helps inform better decision-making. Additionally, BigIn offers a variety of customization options for campaigns, allowing businesses to tailor their outreach efforts to specific target audiences. This level of personalization makes it much easier to connect with potential clients or partners in a meaningful way. The platform's customer support has also been top-notch. Whenever I had questions or needed assistance, their team responded quickly and provided solutions that were easy to implement. This level of support made me feel confident that I could rely on BigIn to enhance my outreach and engagement efforts. Overall, BigIn is a fantastic tool for any business looking to improve its marketing and lead generation. It’s easy to use, packed with valuable features, and backed by excellent customer service. I highly recommend it to anyone looking for an efficient and effective way to grow their online presence and generate high-quality leads.",
          "author": "Joy Wright1",
          "date": "31 Jul 2026"
        },
        {
          "rating": 5,
          "title": "Recomended CRM",
          "body": "Zoho Bigin is a highly recommended CRM solution, especially for small businesses. Its intuitive and user-friendly interface makes it incredibly easy to set up and use, allowing teams to get started quickly without extensive training. Users praise its powerful features, including robust pipeline and contact management, workflow automation, and seamless integrations with other business tools. The mobile app is a standout feature, providing on-the-go access to crucial customer information and deal tracking. Bigin's affordability and excellent value for money are frequently highlighted, as it offers the functionality of more expensive CRMs without the complexity. Overall, it's a powerful yet simple tool that helps businesses streamline their sales processes, improve efficiency, and foster better customer relationships.",
          "author": "EV2.00",
          "date": "31 Jul 2026"
        },
        {
          "rating": 5,
          "title": "Simple -powerful",
          "body": "As a small business owner, I needed a CRM that was powerful enough to genuinely impact my pipeline but simple enough not to become another full-time job. Bigin by Zoho is the perfect solution. Bigin excels at streamlining the often-complex world of business development and sales. Its straightforward interface and intuitive workflow make it incredibly easy to manage leads, track conversations, and nurture opportunities from first contact to closed deal. I now have a crystal-clear overview of my entire sales journey, ensuring no prospect falls through the cracks. If you run a small operation and want a CRM that immediately improves your focus and drives measurable sales results without the hefty price tag or confusing features of enterprise tools, Bigin is highly recommended.",
          "author": "KeystoneTS",
          "date": "31 Jul 2026"
        },
        {
          "rating": 4,
          "title": "Very promising crm for small business!",
          "body": "We’ve tried many options for our small agency including pipedrive, salesmate, capsule, copper, and hubspot. I can say hands down BigIn is the best blend of simplicity and power to keep a small sales team organized. It’s very clear the team behind it has learned a lot about what’s real important in a crm from the years of developing the big brother to BigIn, ZohoCRM. BigIn’s apps are very beautiful and there’s even a native Mac app. They’re so customizable, I especially love how you can control exactly what shows up in each type of notification! There are a few things I think could be improved and hope BigIn may work on <3 First, it would be great to have a week calendar view for activities instead of only list view. It would be especially great if you could see all your team’s activities (esp events) in a calendar. Second, the way BigIn syncs with google calendar (requires creating a separate calendar folder) is frustrating - it should let you sync with one or more existing calendar folders since you may have dozens of meetings already scheduled into the future. Finally, the support only by email is a bit slow and I wish they had chat support for the top tier plan. Overall keep up the good work and excited to see what’s next!",
          "author": "bythebay10",
          "date": "31 Jul 2026"
        }
      ]
    },
    {
      "store": "gplay",
      "average": 4.71,
      "count": 2547,
      "market": "us",
      "observed_at": "2026-07-31",
      "reviews": [
        {
          "rating": 5,
          "title": "",
          "body": "We finally tried a CRM for our team and started using Bigin. It has been really helpful for beginners who wanted something simple. Setting it up was straightforward, and everyone picked it up quickly. Managing leads, tracking follow-ups, and organizing deals is now much easier. The mobile app is also great for us. Since we move around, checking updates, logging calls, and staying on top of tasks from our phones is very convenient. It gives us what we need without confusing features.",
          "author": "Shreya",
          "date": "31 Jul 2026"
        },
        {
          "rating": 5,
          "title": "",
          "body": "great app.",
          "author": "SUJITH NAIR",
          "date": "31 Jul 2026"
        },
        {
          "rating": 5,
          "title": "",
          "body": "Great CRM",
          "author": "RAM SP",
          "date": "31 Jul 2026"
        },
        {
          "rating": 4,
          "title": "",
          "body": "Easiest CRM I have found to be able to setup and use.",
          "author": "Cathryn",
          "date": "31 Jul 2026"
        },
        {
          "rating": 5,
          "title": "",
          "body": "Good tool to start with. Easy to use and scale business",
          "author": "Divya Sorra",
          "date": "31 Jul 2026"
        }
      ]
    }
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          "source": "Developer declared"
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          "title": "Data Linked to You",
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          "source": "Developer declared"
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          "title": "Data Linked to You",
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          "source": "Developer declared"
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          "title": "Data Linked to You",
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          "source": "Developer declared"
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        {
          "title": "Data Linked to You",
          "detail": "Analytics — Usage Data — Other Usage Data",
          "source": "Developer declared"
        },
        {
          "title": "Data Linked to You",
          "detail": "Analytics — Usage Data — Product Interaction",
          "source": "Developer declared"
        },
        {
          "title": "Data Linked to You",
          "detail": "Analytics — User Content — Customer Support",
          "source": "Developer declared"
        },
        {
          "title": "Data Linked to You",
          "detail": "App Functionality — Contact Info — Email Address",
          "source": "Developer declared"
        },
        {
          "title": "Data Linked to You",
          "detail": "App Functionality — Contact Info — Name",
          "source": "Developer declared"
        },
        {
          "title": "Data Linked to You",
          "detail": "App Functionality — Contacts",
          "source": "Developer declared"
        },
        {
          "title": "Data Linked to You",
          "detail": "App Functionality — Diagnostics — Crash Data",
          "source": "Developer declared"
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          "title": "Data Linked to You",
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          "source": "Developer declared"
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        {
          "title": "Data Linked to You",
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          "source": "Developer declared"
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          "title": "Data Linked to You",
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          "source": "Developer declared"
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        {
          "title": "Data Linked to You",
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          "source": "Developer declared"
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          "title": "Data Linked to You",
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          "source": "Developer declared"
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          "title": "Data Linked to You",
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          "source": "Developer declared"
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          "title": "Data Linked to You",
          "detail": "App Functionality — User Content — Customer Support",
          "source": "Developer declared"
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        {
          "title": "Data Linked to You",
          "detail": "App Functionality — User Content — Photos or Videos",
          "source": "Developer declared"
        },
        {
          "title": "Data Linked to You",
          "detail": "Other Purposes — Search History",
          "source": "Developer declared"
        },
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          "title": "Data Linked to You",
          "detail": "Other Purposes — User Content — Other User Content",
          "source": "Developer declared"
        },
        {
          "title": "Data Linked to You",
          "detail": "Product Personalization — Diagnostics — Crash Data",
          "source": "Developer declared"
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          "title": "Data Linked to You",
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          "source": "Developer declared"
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          "source": "Developer declared"
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          "source": "Developer declared"
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          "title": "Data Linked to You",
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          "source": "Developer declared"
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          "title": "Data Linked to You",
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          "source": "Developer declared"
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          "source": "Developer declared"
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        {
          "title": "Data Linked to You",
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          "title": "Data Linked to You",
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          "detail": "Search History",
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      "accessibility": [
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          "title": "Audio Descriptions",
          "detail": "SUPPORTED",
          "source": "Store published"
        },
        {
          "title": "Captions",
          "detail": "SUPPORTED",
          "source": "Store published"
        },
        {
          "title": "Dark Interface",
          "detail": "SUPPORTED",
          "source": "Store published"
        }
      ]
    },
    {
      "store": "gplay",
      "declarations": [
        {
          "title": "Data collected",
          "detail": "Account management — Personal info — Phone number",
          "source": "Developer declared"
        },
        {
          "title": "Data collected",
          "detail": "Analytics — App info and performance — Crash logs",
          "source": "Developer declared"
        },
        {
          "title": "Data collected",
          "detail": "Analytics — App info and performance — Other app performance data",
          "source": "Developer declared"
        },
        {
          "title": "Data collected",
          "detail": "App functionality — Contacts",
          "source": "Developer declared"
        },
        {
          "title": "Data collected",
          "detail": "App functionality, Account management — Personal info — Email address",
          "source": "Developer declared"
        },
        {
          "title": "Data collected",
          "detail": "App functionality, Account management — Personal info — Name",
          "source": "Developer declared"
        },
        {
          "title": "Data collected",
          "detail": "App functionality, Analytics, Account management — Personal info — User IDs",
          "source": "Developer declared"
        },
        {
          "title": "Security practices",
          "detail": "Your data is transferred over a secure connection — Data is encrypted in transit",
          "source": "Developer declared"
        },
        {
          "title": "Security practices",
          "detail": "The developer provides a way for you to request that your data be deleted — You can request that data be deleted",
          "source": "Developer declared"
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  ],
  "changes": [
    {
      "store": "apple",
      "version": "1.11.10",
      "released_at": null,
      "notes": "We regularly update the app with the goal to ensure you have a smooth and seamless selling experience for your business, every time. Do show us some love by leaving a review in the App Store if you find the app useful. You can also share your feedback and suggestions by sending an email to [email protected]"
    },
    {
      "store": "apple",
      "version": "1.11.11",
      "released_at": null,
      "notes": "We regularly update the app with the goal to ensure you have a smooth and seamless selling experience for your business, every time. Do show us some love by leaving a review in the App Store if you find the app useful. You can also share your feedback and suggestions by sending an email to [email protected]"
    },
    {
      "store": "apple",
      "version": "1.11.12",
      "released_at": null,
      "notes": "We regularly update the app with the goal to ensure you have a smooth and seamless selling experience for your business, every time. Do show us some love by leaving a review in the App Store if you find the app useful. You can also share your feedback and suggestions by sending an email to [email protected]"
    },
    {
      "store": "apple",
      "version": "1.11.13",
      "released_at": null,
      "notes": "We have introduced built-in telephony powered by Twilio. Stay connected at all times by easily making and receiving calls from the app. Our move to iOS 16 is coming! We're taking this step to keep pace with Apple OS developments. Older versions will work, but newer ones will be more secure, updated frequently, and perform better. Do show us some love by leaving a review in the App Store if you find the app useful. You can also share your feedback and suggestions by sending an email to [email protected]"
    },
    {
      "store": "apple",
      "version": "1.11.9",
      "released_at": null,
      "notes": "We regularly update the app with the goal to ensure you have a smooth and seamless selling experience for your business, every time. Do show us some love by leaving a review in the App Store if you find the app useful. You can also share your feedback and suggestions by sending an email to [email protected]"
    },
    {
      "store": "apple",
      "version": "1.26.0",
      "released_at": null,
      "notes": "Get ready for a new chapter in your business. With iOS 26, iPadOS 26, and watchOS 26, Bigin has been reimagined from the ground up to be more beautiful and powerful than ever. A NEW ERA. A NEW BIGIN. Experience the all-new Liquid Glass design, bringing an immersive, edge-to-edge view of your business data across all your Apple devices. A SMARTER HOMEPAGE. Meet the new homepage, your command center with quick access to modules, insights, and everything you need to start your day strong. YOUR SEARCH ENDS HERE. With a new, prominently placed search button, all your Bigin data is now universally accessible across every app. IPAD. MORE CAPABLE THAN EVER. Multitask with multiple windows, access frequently used actions from the menu bar, and get more done with the new iPad features. YOUR BUSINESS. ON YOUR WRIST. Introducing the brand-new Apple Watch app. Stay ahead of your schedule and get business insights right from your wrist. With Smart Stack, you'll receive proactive, timely hints on what's coming up next, and the customizable watch face complications keep essential information a glance away. INTELLIGENCE THAT DRIVES SUCCESS. Meet Apple Intelligence. Generate AI-driven call summaries, get smart summaries of tasks and events, and organize your data with AI-crafted tags. BUSINESS, FROM BEHIND THE WHEEL. Stay on top of your work with Live Activities, get real-time notifications, and take action with a glance, all from the comfort of CarPlay. Do show us some love by leaving a review in the App Store if you find the app useful. You can also share your feedback and suggestions by sending an email to [email protected]"
    },
    {
      "store": "apple",
      "version": "1.26.1",
      "released_at": null,
      "notes": "Get ready for a new chapter in your business. With iOS 26, iPadOS 26, and watchOS 26, Bigin has been reimagined from the ground up to be more beautiful and powerful than ever. A NEW ERA. A NEW BIGIN. Experience the all-new Liquid Glass design, bringing an immersive, edge-to-edge view of your business data across all your Apple devices. A SMARTER HOMEPAGE. Meet the new homepage, your command center with quick access to modules, insights, and everything you need to start your day strong. YOUR SEARCH ENDS HERE. With a new, prominently placed search button, all your Bigin data is now universally accessible across every app. IPAD. MORE CAPABLE THAN EVER. Multitask with multiple windows, access frequently used actions from the menu bar, and get more done with the new iPad features. YOUR BUSINESS. ON YOUR WRIST. Introducing the brand-new Apple Watch app. Stay ahead of your schedule and get business insights right from your wrist. With Smart Stack, you'll receive proactive, timely hints on what's coming up next, and the customizable watch face complications keep essential information a glance away. INTELLIGENCE THAT DRIVES SUCCESS. Meet Apple Intelligence. Generate AI-driven call summaries, get smart summaries of tasks and events, and organize your data with AI-crafted tags. BUSINESS, FROM BEHIND THE WHEEL. Stay on top of your work with Live Activities, get real-time notifications, and take action with a glance, all from the comfort of CarPlay. Do show us some love by leaving a review in the App Store if you find the app useful. You can also share your feedback and suggestions by sending an email to [email protected]"
    },
    {
      "store": "apple",
      "version": "1.26.10",
      "released_at": null,
      "notes": "We’ve carried out a few enhancements within the app in this update. Do show us some love by leaving a review in the App Store if you find the app useful. You can also share your feedback and suggestions by sending an email to [email protected]."
    },
    {
      "store": "apple",
      "version": "1.26.11",
      "released_at": null,
      "notes": "We’ve carried out a few enhancements within the app in this update. Do show us some love by leaving a review in the App Store if you find the app useful. You can also share your feedback and suggestions by sending an email to [email protected]."
    },
    {
      "store": "apple",
      "version": "1.26.12",
      "released_at": null,
      "notes": "We’ve carried out a few enhancements within the app in this update. Do show us some love by leaving a review in the App Store if you find the app useful. You can also share your feedback and suggestions by sending an email to [email protected]."
    },
    {
      "store": "apple",
      "version": "1.26.13",
      "released_at": null,
      "notes": "We’ve carried out a few enhancements within the app in this update. Do show us some love by leaving a review in the App Store if you find the app useful. You can also share your feedback and suggestions by sending an email to [email protected]."
    },
    {
      "store": "apple",
      "version": "1.26.14",
      "released_at": null,
      "notes": "We’ve carried out a few enhancements within the app in this update. Do show us some love by leaving a review in the App Store if you find the app useful. You can also share your feedback and suggestions by sending an email to [email protected]."
    },
    {
      "store": "apple",
      "version": "1.26.15",
      "released_at": null,
      "notes": "GLOBAL SEARCH: - You can now search records across all modules in one place. Do show us some love by leaving a review in the App Store if you find the app useful. You can also share your feedback and suggestions by sending an email to [email protected]."
    },
    {
      "store": "apple",
      "version": "1.26.16",
      "released_at": null,
      "notes": "GLOBAL SEARCH: - You can now search records across all modules in one place. Do show us some love by leaving a review in the App Store if you find the app useful. You can also share your feedback and suggestions by sending an email to [email protected]."
    },
    {
      "store": "apple",
      "version": "1.26.17",
      "released_at": null,
      "notes": "SHEET VIEW: - You can get a complete overview of your records in one place with our new, flexible, spreadsheet-style layout. Our move to iOS 26 is coming! We're taking this step to keep pace with Apple OS developments. Older versions will work, but newer ones will be more secure, updated frequently, and perform better. Do show us some love by leaving a review in the App Store if you find the app useful. You can also share your feedback and suggestions by sending an email to [email protected]"
    },
    {
      "store": "apple",
      "version": "1.26.18",
      "released_at": null,
      "notes": "SHEET VIEW: - You can get a complete overview of your records in one place with our new, flexible, spreadsheet-style layout. Our move to iOS 26 is coming! We're taking this step to keep pace with Apple OS developments. Older versions will work, but newer ones will be more secure, updated frequently, and perform better. Do show us some love by leaving a review in the App Store if you find the app useful. You can also share your feedback and suggestions by sending an email to [email protected]"
    },
    {
      "store": "apple",
      "version": "1.26.19",
      "released_at": "2026-07-13",
      "notes": "INTRODUCING PAYMENT LINKS: - We now support Payment Links. Create, share, and track payment links directly from the app, making it easier than ever to collect payments and keep your business moving. SHEET VIEW: - You can get a complete overview of your records in one place with our new, flexible, spreadsheet-style layout. Our move to iOS 26 is coming! We're taking this step to keep pace with Apple OS developments. Older versions will work, but newer ones will be more secure, updated frequently, and perform better. Do show us some love by leaving a review in the App Store if you find the app useful. You can also share your feedback and suggestions by sending an email to [email protected]"
    },
    {
      "store": "apple",
      "version": "1.26.2",
      "released_at": null,
      "notes": "Get ready for a new chapter in your business. With iOS 26, iPadOS 26, and watchOS 26, Bigin has been reimagined from the ground up to be more beautiful and powerful than ever. A NEW ERA. A NEW BIGIN. Experience the all-new Liquid Glass design, bringing an immersive, edge-to-edge view of your business data across all your Apple devices. A SMARTER HOMEPAGE. Meet the new homepage, your command center with quick access to modules, insights, and everything you need to start your day strong. YOUR SEARCH ENDS HERE. With a new, prominently placed search button, all your Bigin data is now universally accessible across every app. IPAD. MORE CAPABLE THAN EVER. Multitask with multiple windows, access frequently used actions from the menu bar, and get more done with the new iPad features. YOUR BUSINESS. ON YOUR WRIST. Introducing the brand-new Apple Watch app. Stay ahead of your schedule and get business insights right from your wrist. With Smart Stack, you'll receive proactive, timely hints on what's coming up next, and the customizable watch face complications keep essential information a glance away. INTELLIGENCE THAT DRIVES SUCCESS. Meet Apple Intelligence. Generate AI-driven call summaries, get smart summaries of tasks and events, and organize your data with AI-crafted tags. BUSINESS, FROM BEHIND THE WHEEL. Stay on top of your work with Live Activities, get real-time notifications, and take action with a glance, all from the comfort of CarPlay. Do show us some love by leaving a review in the App Store if you find the app useful. You can also share your feedback and suggestions by sending an email to [email protected]"
    },
    {
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      "released_at": null,
      "notes": "Get ready for a new chapter in your business. With iOS 26, iPadOS 26, and watchOS 26, Bigin has been reimagined from the ground up to be more beautiful and powerful than ever. A NEW ERA. A NEW BIGIN. Experience the all-new Liquid Glass design, bringing an immersive, edge-to-edge view of your business data across all your Apple devices. A SMARTER HOMEPAGE. Meet the new homepage, your command center with quick access to modules, insights, and everything you need to start your day strong. YOUR SEARCH ENDS HERE. With a new, prominently placed search button, all your Bigin data is now universally accessible across every app. IPAD. MORE CAPABLE THAN EVER. Multitask with multiple windows, access frequently used actions from the menu bar, and get more done with the new iPad features. YOUR BUSINESS. ON YOUR WRIST. Introducing the brand-new Apple Watch app. Stay ahead of your schedule and get business insights right from your wrist. With Smart Stack, you'll receive proactive, timely hints on what's coming up next, and the customizable watch face complications keep essential information a glance away. INTELLIGENCE THAT DRIVES SUCCESS. Meet Apple Intelligence. Generate AI-driven call summaries, get smart summaries of tasks and events, and organize your data with AI-crafted tags. BUSINESS, FROM BEHIND THE WHEEL. Stay on top of your work with Live Activities, get real-time notifications, and take action with a glance, all from the comfort of CarPlay. Do show us some love by leaving a review in the App Store if you find the app useful. You can also share your feedback and suggestions by sending an email to [email protected]"
    },
    {
      "store": "apple",
      "version": "1.26.4",
      "released_at": null,
      "notes": "Get ready for a new chapter in your business. With iOS 26, iPadOS 26, and watchOS 26, Bigin has been reimagined from the ground up to be more beautiful and powerful than ever. A NEW ERA. A NEW BIGIN. Experience the all-new Liquid Glass design, bringing an immersive, edge-to-edge view of your business data across all your Apple devices. A SMARTER HOMEPAGE. Meet the new homepage, your command center with quick access to modules, insights, and everything you need to start your day strong. YOUR SEARCH ENDS HERE. With a new, prominently placed search button, all your Bigin data is now universally accessible across every app. IPAD. MORE CAPABLE THAN EVER. Multitask with multiple windows, access frequently used actions from the menu bar, and get more done with the new iPad features. YOUR BUSINESS. ON YOUR WRIST. Introducing the brand-new Apple Watch app. Stay ahead of your schedule and get business insights right from your wrist. With Smart Stack, you'll receive proactive, timely hints on what's coming up next, and the customizable watch face complications keep essential information a glance away. INTELLIGENCE THAT DRIVES SUCCESS. Meet Apple Intelligence. Generate AI-driven call summaries, get smart summaries of tasks and events, and organize your data with AI-crafted tags. BUSINESS, FROM BEHIND THE WHEEL. Stay on top of your work with Live Activities, get real-time notifications, and take action with a glance, all from the comfort of CarPlay. Do show us some love by leaving a review in the App Store if you find the app useful. You can also share your feedback and suggestions by sending an email to [email protected]"
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      "reason": "Same category + similar ratings"
    },
    {
      "app_id": 660292932,
      "name": "Capsule CRM",
      "url": "https://appcorpus.com/apps/capsule-crm-660292932",
      "reason": "Same category + similar ratings"
    }
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}