Cameo - Personal celeb videos

• Cameo Item ($54.99) — $0.99
• Cameo Item ($54.99) — $1.99
• Cameo Item ($54.99) — $2.99
• Cameo Item ($54.99) — $3.99
• Cameo Item ($54.99) — $4.99
• Cameo Item ($54.99) — $5.99
• Cameo Item ($54.99) — $9.99
• Cameo Item ($54.99) — $19.99
• Cameo Item ($54.99) — $25.99
• Cameo Item ($54.99) — $54.99

Last verified 30 Aug 2026

4.9 47489 ratings · App Store

1. 5/5First Timer

   I was crossing my fingers that Cameo would help “deliver” as this was my first time to use Cameo and my video request was part of a gift for a milestone birthday for my husband. 🤞🤞 Both Cameo and celebrity Charlie Berens did not disappoint! Thank you so much to both—you really made my husband’s day!!! Thank you, as well, Cameo for partnering with VidDay so I was able to include Mr. Berens’ video greeting as part of a larger compilation of birthday greetings from family and friends! Cameo’s instructions and FAQs were very helpful on what to expect through the whole process of requesting the celebrity video greeting and payment. The only thing I would ask to improve on is the email message sent to the video requestor/receiver announcing that his/her video is completed: it would really be helpful (especially for not-so-super techie people like me) for Cameo to include a link that directs the person to the celebrity reviews so the celebrity giving the shout out also gets a shout out. Thanks again so much!

   TwainHarter · 30 Aug 2026

2. 2/5If the request cannot be fulfilled, refunds are a hassle

   As of the date of this review, when you purchase a request, Cameo’s confirmation email states that “a hold” will be placed on the funds and released if the creator is unable to fulfill the request. This was not the case as our request for a birthday greeting was expired, unfulfilled. After a couple of days I checked our method of payment to see that we had been charged for the full amount, and that instead of a refund, credits were added to our cameo account. I emailed their help to ask what the process is for a refund. We were told that to follow a step by step process to find the place in the app to click “request a refund” there is no such link or button. I emailed back to repeat my issue and that I followed the steps. Then I was told I have to email Apple directly to request a refund. I feel like Cameo should make this process simpler for users/customers. 1) the cost for most customers isn’t a small fee, 2) Cameo claimed in writing on confirmation emails that a hold on the funds occurs in case the request is not fulfilled, then the funds are released 3) Now the customers who paid money but did not get what they paid for is having to submit a request to Apple and wait for a response. I don’t mind that the request wasn’t fulfilled by the content creators, I just wish the refund process was easier. (This is for requests that could not be fulfilled at all. There seems to be a process for people who are “unsatisfied” with the greeting that was fulfilled.)

   ArianneKen · 30 Aug 2026

3. 1/5Letting celebs take your money and run

   So I purchased a couple DM messages and one video message. I literally spent a good hour scrolling trying to find the perfect cameo for my sisters birthday. You’re notified before purchasing that you’re not guaranteed a response. I went back to look at all these positive reviews of people saying this was legit. Well, I reached out to celebs with short response times and not many fans hoping it would help my chances of a response. Well, there’s been nothing. $100 down the drain for literally no responses. I think this app is a phenomenal idea. I love the concept and it really does make for a unique gift. But I think it’s wrong to allow celebs the option to just not respond and still get paid. I would be absolutely livid if I spent hundreds on a video message, and got nothing back. They should be held accountable. Turn off the DM and Video options if they are not fulfilling requests. I joined fan clubs where celebs haven’t posted in chat for a few weeks and yet they’re still given the option to accept requests. I know they have busy lives but don’t sign up to participate in an app if you’re not gonna actually commit to it. I suggest everyone read their terms of agreement. Lots of loop holes for them to legally dip out on a fan. I’m uninstalling this app. I hope things change because I’d absolutely pay for a shoutouts on here.

   Carl Is A Grumpy Baby · 30 Aug 2026

4. 1/5Artists failed- my money is trapped.

   Buyer beware- if the artist you choose doesn’t complete the cameo your money is stored in the App Store, not refunded to your bank account!! There should really be an updated refund policy. My money is now being held hostage because 2 artists didn’t complete the cameos I purchased (totaling $250). This is an incredibly specialized service. It’s not like I can just purchase another one with the money trapped in the App Store- it’s an individual’s time/personality I was purchasing- and since they failed to complete the request I’m out of the $250 I had to spend on my loved ones for Christmas. I will absolutely be contacting the Attorney General should I not receive a refund directly to the bank account from which the money was removed from. It makes no sense that the money removed from my bank account can’t be returned to my bank account. I paid for an item- I didn’t receive the item- and now you’re storing my money somewhere else?!?! Refund the money back where you received it from- literally every business does this. Cameo- please fix this. And to the celebrities that are signing up and active on Cameo- please complete the paid for requests- us poor folks can’t afford a $250 hit. What was supposed to be an exciting and unique gift has turned into real sour experience.

   Mmmmuzix · 30 Aug 2026

5. 2/5No financial protection through app

   The only reason I am giving two stars instead of one is for the excellent quality of the the video I received. However, I am extremely displeased that the app offers no financial protection for consumers who have had their requests cancelled or unfulfilled. I placed my initial order through the iOS app but needed to cancel and resubmit (before the video was ever accepted by the intended creator) to change the information in my request. I reordered through the website, not the app, and received an email from Cameo confirming my cancellation and informing me that my refund would be processed. What I have learned since is that, if purchased through the iOS app, Cameo will only issue credit (not reimbursement), stating that Apple/iTunes must reimburse; their legal terms and conditions state that this is as simple as requesting reimbursement from iTunes in place of app credit. I have made 3 separate requests to Apple now, all of which have been denied, leaving me having essentially paid double for one video since I have absolutely no use for Cameo credit. I have now issued a chargeback with my credit card and this has become the most overly complicated and stressful gift I’ve ever purchased. Just a word of caution for others who may be unaware. If you care about being reimbursed if things don’t go as planned, steer clear of the app and order through the website directly (although frankly I’ll be steering clear of Cameo now as well, since the redirection of “Apple needs to reimburse / No, Cameo needs to reimburse” feels incredibly scammy and has left a terrible taste in my mouth). I’m glad that I downloaded the video that I paid for through Cameo’s website and can delete this app once my credit card dispute is resolved.

   niesnerj · 30 Aug 2026

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