Bonjour RATP

Name: Bonjour RATP
Rating: 4.8 (1950 reviews)
Author: RATP Smart Systems

Public transport app for Île-de-France

by RATP Smart Systems

iPhone · iPad · Android

Active Last checked 28 Aug 2026

App Store ↗ Google Play ↗

Quick verdict

What it is: Plan trips, check real-time traffic, and purchase tickets for public transport in Île-de-France.
Best for: someone who uses public transport in Île-de-France
At a glance: Free to download

Categories and search queries

Official categories

Maps & Navigation
Navigation
Travel

AppCorpus categories

Key functions

Function	Availability	Access	Scope	Evidence
Apple Wallet	Yes	Free	App Store	Store published
Free app	Yes	Free	—	Store published

Screens

Google Play

8 store screenshots

Pricing & paywalls

App Store Google Play

Free

Last verified 31 Jul 2026

Free to download

Last verified 28 Aug 2026

Ratings & reviews

App Store Google Play

4.8 1950 ratings · App Store

5/5*Phenomenal* app
This app is so easy to use, accurate (e.g., when next train is coming), has real-time updates (e.g., line closures due to strikes - and there are so many! - or construction), etc. Two of my *favorite* features? Because this app is made by the RATP itself (i.e., real locals on the ground), it knows how critical it is to tell you not only which metro stop to use, but also precisely which of the many numbered exits at such metro stop to use, and which metro cars (e.g., front, middle, end of the train) you should choose in order to be closest to said exit upon arrival. For example, at a HUGE and complicated station like Chatelet, where multiple lines meet, and different exits can themselves be several minutes’ walk apart, this is verrry useful to know. Also, you can buy tickets and top up metro passes (I believe you need to first *have* a rechargeable metro pass to do either task) on the app itself - so convenient! I’ve spent tons of time in Paris as both a temporary resident and a tourist since the ‘90s (the days of using my Paris Par Arrondissement and my paper(!) Carte Orange to get around) - this app is a revolution!

Sunshine on my shoulders... · 31 Jul 2026
4/5Such potential but bugs bugs bugs
Was so hopeful this would solve Paris transport woes and avoid the cute and ubiquitous yet annoying paper tickets. UPDATE - the system detected that the tickets weren’t actually issued and automatically refunded both charges. Increasing my rating to 4 stars now and relieved that this worked out correctly - still not 5 due to confusion on what was going on and login quirks but much less of a problem than I thought. Relieved! Old review : Unfortunately I lost 8.60€ because I swiped or clicked something wrong and it didn’t immediately add the new transit card to my Apple wallet, and my daughter lost 2.15€ because she is too young to have a payment card on her phone (she’s 12 and paid for her ticket using Apple Cash). The app asked for multiple email addresses in different places and doesn’t keep a purchase history in the app. Be careful with this app- make sure you’re somewhere with a good internet connection and take your time following the steps the first time. And make sure there are no typos in your email address for the receipt since it doesn’t automatically fill this field for you. I think once you get it set up the first time it will be fine for subsequent uses but kind of bizarre that it takes your payment before the transit card is properly set up since that’s the step that failed for me on two different phones for two different reasons. Also should just use one email address throughout and auto-fill it to avoid typos.

NYCNicolas · 31 Jul 2026
1/5American tourist should avoid
If you travel into Paris as an American, avoid the subway and bus system and the Navico card usage. They’ve intentionally made the system, when translated to English, fault and not provide the indicated service. I purchased 10 tickets at a kiosk. I charged all 10 with additional trips. Then we went to the entryway from the louvre to travel into the city. At the entry, gates were all open, not working as they should. We placed all our 10 cards onto the indicated area and went inside. Approx 10 feet inside, a transit person stopped us and scanned our tickets. Telling me that none, NOT ONE!, of the tickets had value. In addition I was being charge $70 euro each as a penalty. I had receipts for all the charged transit cards and the trips purchased. This did not matter. She would not allow us to pass at all. She fined us and threatened us with arrest if we continued to object. She indicated “Americans” twice in our conversation as uncooperative. I asked for a supervisor and was rejected. And if I didn’t pay onsite she treated to confiscation of my passport. Not once did any of the other transit persons check anyone else coming through. They had three others posted at this location. This was an outrageous event. Totally offensive as there was no common sense used. I have tried to reach out to support or a supervisor but there does not seem to be a system to address this. Looks like it is typical.

4realJC · 31 Jul 2026
5/5Best public transit I’ve experienced in the world
As an American traveler, Paris has the best public transportation I have experienced in my life. This app made it very easy to get started. The first step was buying a pass and loading it into my apple wallet. I only had trouble getting the apple wallet pass to work once. Otherwise, there was a train or bus stop on nearly every block in Paris which could take me anywhere I wanted to go in the Paris area. Most of the signs had English translations along with the French. This was an amazing experience which made it easy to see as many landmarks, museums and shopping areas as possible each day I was in Paris. The transit is so good it even made me consider moving to Paris. It was very safe, people were always polite, the trains/buses and stations were clean. I even saw people carrying luxury handbags worth several thousand euro on the train, an indicator of how little crime there is. This will forever change my outlook on trains and buses in cities around the world. I am so grateful for the experience I had in Paris which was only possible because of the public transportation.

phlegminism · 31 Jul 2026
5/5Fast, Easy & Accurate
Spent 3 days in Paris and this app was my best friend!! Very easy to use, even for a native English speaker from small town USA. Be sure to allow location services and you simply tap on what you want to see and it plots several easy routes to get you there. Even shows routes with less walking. I love that all the stations and stops are coded by number and color. Will use this app again whenever I am in Paris. Really wish other big cities like Rome, would copy this app!!!

Unclepat74 · 31 Jul 2026

4.5 153240 ratings · Google Play

1/5
L'application s'est beaucoup dégradée depuis la dernière mise à jour: les itinéraires utilisant sa propre localisation ne marchent plus (chargent indéfiniment). De plus, l'application semble désormais ignorer certaines lignes, pourtant plus rapides/fréquentes que celles proposées.

Yanis Boucherk · 29 Jul 2026
1/5
DON'T BUY THIS IT JUST TAKES YOUR MONEY I BOUGHT 25EUROS WORTH AND WAS NOT ABLE TO USE IN PARIS IT THEN DELETED OFF MY PHONE DOES NOT WORK FOR ANDRIOD

c paton · 29 Jul 2026
1/5
online payment portion of app is over complicated

philip valente · 29 Jul 2026
5/5
Excelente information

Alex Pinotti · 29 Jul 2026
1/5
The app was unreliable at validating to get in and letting out. One trip, app showed validated in (20 minutes earlier) but would not tap out. After 5 minutes of trying on multiple turnstiles, it wouldn't let me out. I followed another passenger out. An SNCF employee immediately stopped me and fined me 60 Euros declaring that it was not validated. The app on my phone said it was. They threatened police and imprisonment. I had to pay.

Eliot McIntire · 29 Jul 2026

Privacy & accessibility

App Store Google Play

Privacy

Data Linked to You — Analytics — Identifiers — User ID Developer declared
Data Linked to You — Analytics — Location — Coarse Location Developer declared
Data Linked to You — Analytics — Location — Precise Location Developer declared
Data Linked to You — Analytics — Other Data — Other Data Types Developer declared
Data Linked to You — Analytics — Usage Data — Advertising Data Developer declared
Data Linked to You — Analytics — Usage Data — Product Interaction Developer declared
Data Linked to You — Analytics — User Content — Customer Support Developer declared
Data Linked to You — App Functionality — Identifiers — User ID Developer declared
Data Linked to You — App Functionality — Location — Coarse Location Developer declared
Data Linked to You — App Functionality — Location — Precise Location Developer declared
Data Linked to You — App Functionality — User Content — Customer Support Developer declared
Data Linked to You — Developer’s Advertising or Marketing — Contact Info — Email Address Developer declared
Data Linked to You — Developer’s Advertising or Marketing — Contact Info — Name Developer declared
Data Linked to You — Developer’s Advertising or Marketing — Identifiers — Device ID Developer declared
Data Linked to You — Developer’s Advertising or Marketing — Identifiers — User ID Developer declared
Data Linked to You — Developer’s Advertising or Marketing — Location — Coarse Location Developer declared
Data Linked to You — Developer’s Advertising or Marketing — Location — Precise Location Developer declared
Data Linked to You — Developer’s Advertising or Marketing — Other Data — Other Data Types Developer declared
Data Linked to You — Developer’s Advertising or Marketing — Usage Data — Advertising Data Developer declared
Data Linked to You — Developer’s Advertising or Marketing — Usage Data — Product Interaction Developer declared
Data Linked to You — Product Personalization — Identifiers — Device ID Developer declared
Data Linked to You — Product Personalization — Identifiers — User ID Developer declared
Data Linked to You — Product Personalization — Location — Coarse Location Developer declared
Data Linked to You — Product Personalization — Location — Precise Location Developer declared
Data Linked to You — Product Personalization — Other Data — Other Data Types Developer declared
Data Linked to You — Product Personalization — Usage Data — Advertising Data Developer declared
Data Linked to You — Product Personalization — Usage Data — Product Interaction Developer declared
Data Linked to You — Third-Party Advertising — Usage Data — Advertising Data Developer declared
Data Linked to You — Contact Info Developer declared
Data Linked to You — Identifiers Developer declared
Data Linked to You — Location Developer declared
Data Linked to You — Other Data Developer declared
Data Linked to You — Usage Data Developer declared
Data Linked to You — User Content Developer declared
Data Not Linked to You — Analytics — Diagnostics — Crash Data Developer declared
Data Not Linked to You — Analytics — Diagnostics — Performance Data Developer declared
Data Not Linked to You — App Functionality — Diagnostics — Crash Data Developer declared
Data Not Linked to You — App Functionality — Diagnostics — Performance Data Developer declared
Data Not Linked to You — Diagnostics Developer declared
Data Used to Track You — Usage Data — Advertising Data Developer declared
Data Used to Track You — Usage Data Developer declared

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Accessibility

No accessibility labels collected yet.

Privacy

Data collected — Account management — Personal info — Address Developer declared
Data collected — App functionality — Location — Precise location Developer declared
Data collected — App functionality — Messages — Other in-app messages Developer declared
Data collected — App functionality, Account management — Personal info — Email address Developer declared
Data collected — App functionality, Account management — Personal info — Name Developer declared
Data collected — App functionality, Account management — Personal info — Phone number Developer declared
Data collected — App functionality, Analytics — App activity — In-app search history Developer declared
Data collected — App functionality, Analytics — App info and performance — Crash logs Developer declared
Data collected — App functionality, Analytics — App info and performance — Diagnostics Developer declared
Data collected — App functionality, Analytics — App info and performance — Other app performance data Developer declared
Data collected — App functionality, Analytics, Account management — Personal info — User IDs Developer declared
Data collected — App functionality, Analytics, Advertising or marketing — App activity — App interactions Developer declared
Data collected — App functionality, Analytics, Developer communications, Advertising or marketing, Personalization — Device or other IDs Developer declared
Data collected — App functionality, Analytics, Personalization — Web browsing — Web browsing history Developer declared
Data collected — App functionality, Fraud prevention, security, and compliance, Account management — Financial info — Purchase history Developer declared
Data shared — Analytics, Account management — Personal info — Address Developer declared
Data shared — App functionality — Financial info — User payment info Developer declared
Data shared — App functionality — Photos and videos — Photos Developer declared
Data shared — App functionality, Account management — Personal info — Phone number Developer declared
Data shared — App functionality, Analytics — App info and performance — Crash logs Developer declared
Data shared — App functionality, Analytics — App info and performance — Diagnostics Developer declared
Data shared — App functionality, Analytics — App info and performance — Other app performance data Developer declared
Data shared — App functionality, Analytics — Messages — Other in-app messages Developer declared
Data shared — App functionality, Analytics, Account management — Personal info — Email address Developer declared
Data shared — App functionality, Analytics, Account management — Personal info — Other info Developer declared
Data shared — App functionality, Analytics, Advertising or marketing — App activity — App interactions Developer declared
Data shared — App functionality, Analytics, Advertising or marketing, Fraud prevention, security, and compliance, Personalization — Location — Precise location Developer declared
Data shared — App functionality, Analytics, Developer communications, Advertising or marketing, Account management — Personal info — User IDs Developer declared
Data shared — App functionality, Analytics, Developer communications, Advertising or marketing, Personalization — Device or other IDs Developer declared
Data shared — App functionality, Analytics, Developer communications, Personalization, Account management — Personal info — Name Developer declared
Data shared — App functionality, Analytics, Personalization — Financial info — Purchase history Developer declared
Data shared — App functionality, Analytics, Personalization — Web browsing — Web browsing history Developer declared
Security practices — Your data is transferred over a secure connection — Data is encrypted in transit Developer declared
Security practices — The developer provides a way for you to request that your data be deleted — You can request that data be deleted Developer declared

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Accessibility

No accessibility labels collected yet.

Versions

App Store Google Play

10.72.0
Your needs are evolving; so is your app! You can also still purchase and validate your transit tickets with Bonjour RATP and store them on your iPhone or Apple Watch. See you soon on Bonjour RATP!
10.73.0
Your needs are evolving; so is your app! You can also still purchase and validate your transit tickets with Bonjour RATP and store them on your iPhone or Apple Watch. See you soon on Bonjour RATP!
10.74.0
Your needs are evolving; so is your app! You can also still purchase and validate your transit tickets with Bonjour RATP and store them on your iPhone or Apple Watch. See you soon on Bonjour RATP!
10.76.0
Your needs are evolving; so is your app! You can also still purchase and validate your transit tickets with Bonjour RATP and store them on your iPhone or Apple Watch. See you soon on Bonjour RATP!
10.76.1
Your needs are evolving; so is your app! You can also still purchase and validate your transit tickets with Bonjour RATP and store them on your iPhone or Apple Watch. See you soon on Bonjour RATP!
10.76.2
Your needs are evolving; so is your app! You can also still purchase and validate your transit tickets with Bonjour RATP and store them on your iPhone or Apple Watch. See you soon on Bonjour RATP!
11.0.0
Bonjour RATP introduces exciting new features! Optimized routes, personalized filters, and an AI voice search assistant (Beta) — for a smoother travel experience across Île-de-France.
11.0.1
Bonjour RATP introduces exciting new features! Optimized routes, personalized filters, and an AI voice search assistant (Beta) — for a smoother travel experience across Île-de-France.
11.10
Your needs are evolving; so is your app! We’ve improved our route suggestions to and from a station, to offer you more relevant journeys. See you soon on the Bonjour RATP app!
11.11
Your needs are evolving; so is your app! We have made improvements to the accessibility of the application, and some display optimizations on the details of your journey. You can also still purchase and validate your transit tickets with Bonjour RATP and store them on your iPhone or Apple Watch. See you soon on the Bonjour RATP app!
11.11.1
Your needs are evolving; so is your app! We have made improvements to the accessibility of the application, and some display optimizations on the details of your journey. You can also still purchase and validate your transit tickets with Bonjour RATP and store them on your iPhone or Apple Watch. See you soon on the Bonjour RATP app!
11.12.0
Your needs are evolving; so is your app! You can also still purchase and validate your transit tickets with Bonjour RATP and store them on your iPhone or Apple Watch. See you soon on Bonjour RATP!
11.13.0
This summer, travel with greater peace of mind despite the engineering works thanks to the Recommended Itinerary, a Bonjour RATP exclusive! The summer of 2026 is shaping up to be particularly intense for construction works on the Île-de-France network (disruptions on RER lines, metros, Transiliens, trams, and closed stations). To prevent all passengers from shifting to the same alternative routes, the Bonjour RATP app is providing solutions. From now on, when the app anticipates heavy crowding on a standard alternative route, it automatically suggests a Recommended Itinerary. The advantages of this new feature: - Avoiding overcrowded areas to travel in more comfortable conditions; - Controlled travel times, without excessive detours; - Priority given to the rail network (metro, RER, tramway) and automated lines, for greater reliability and capacity. A great habit to plan ahead: you can plan your routes on the date of your choice, up to 30 days in advance. The app incorporates the full works schedule to show you the route that is actually feasible on the day of your departure. Update your app and let yourself be guided with complete peace of mind this summer!
11.14.0 · 20 Jul 2026
This summer, travel with greater peace of mind despite the engineering works thanks to the Recommended Itinerary, a Bonjour RATP exclusive! The summer of 2026 is shaping up to be particularly intense for construction works on the Île-de-France network (disruptions on RER lines, metros, Transiliens, trams, and closed stations). To prevent all passengers from shifting to the same alternative routes, the Bonjour RATP app is providing solutions. From now on, when the app anticipates heavy crowding on a standard alternative route, it automatically suggests a Recommended Itinerary. The advantages of this new feature: Avoiding overcrowded areas to travel in more comfortable conditions; Controlled travel times, without excessive detours; Priority given to the rail network (metro, RER, tramway) and automated lines, for greater reliability and capacity. A great habit to plan ahead: you can plan your routes on the date of your choice, up to 30 days in advance. The app incorporates the full works schedule to show you the route that is actually feasible on the day of your departure. Update your app and let yourself be guided with complete peace of mind this summer!
11.2.0
Bonjour RATP introduces exciting new features! Optimized routes, personalized filters, and an AI voice search assistant (Beta) — for a smoother travel experience across Île-de-France.
11.2.1
Bonjour RATP introduces exciting new features! Optimized routes, personalized filters, and an AI voice search assistant (Beta) — for a smoother travel experience across Île-de-France.
11.3.0
New: Give a unique look to your digital Navigo cards Give each Navigo card its own name and visual identity so you can spot each one at a glance when purchasing or validating. This service is only available in the Bonjour RATP app.
11.4.0
New: Give a unique look to your digital Navigo cards Give each Navigo card its own name and visual identity so you can spot each one at a glance when purchasing or validating. This service is only available in the Bonjour RATP app.
11.5.0
New: Give a unique look to your digital Navigo cards Give each Navigo card its own name and visual identity so you can spot each one at a glance when purchasing or validating. This service is only available in the Bonjour RATP app.
11.5.1
New: Give a unique look to your digital Navigo cards Give each Navigo card its own name and visual identity so you can spot each one at a glance when purchasing or validating. This service is only available in the Bonjour RATP app.
11.6.0
Your needs are evolving; so is your app! We have improved the way disruption information is displayed on your journeys, to provide you with clearer and more detailed information. You can also still purchase and validate your transit tickets with Bonjour RATP and store them on your iPhone or Apple Watch. See you soon on the Bonjour RATP app!
11.6.1
We have improved the way disruption information is displayed on your journeys, to provide you with clearer and more detailed information. You can also still purchase and validate your transit tickets with Bonjour RATP and store them on your iPhone or Apple Watch. See you soon on the Bonjour RATP app!
11.7.0
Your needs are evolving; so is your app! We have made improvements to the map navigation experience, making it easier to find nearby stations and shops. You can also still purchase and validate your transit tickets with Bonjour RATP and store them on your iPhone or Apple Watch. See you soon on the Bonjour RATP app!
11.8.0
Your needs are evolving; so is your app! We have improved the display of disruptions in the “Traffic” section, to make it easier for you to view events affecting your lines. You can also still purchase and validate your transit tickets with Bonjour RATP and store them on your iPhone or Apple Watch. See you soon on the Bonjour RATP app!
11.9
Your needs are evolving; so is your app! Great news! The Bonjour RATP app now displays all available tickets for purchase, including those incompatible with your current tickets. The app then guides you through loading your ticket onto a new card or a physical pass (Navigo Easy or any compatible medium). See you soon on the Bonjour RATP app!

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9.14.0 · 17 Jul 2026
9.15.2 · 25 Aug 2026

Alternatives

Eurostar: Train travel & Hotel — Same category + similar ratings
Citymapper: All Live Transit — Same category + similar ratings

Availability by market

Data quality & evidence

Page completeness: Independent summary published
Last verified: 28 Aug 2026
Sources: App Store, Google Play

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          "rating": 5,
          "title": "*Phenomenal* app",
          "body": "This app is so easy to use, accurate (e.g., when next train is coming), has real-time updates (e.g., line closures due to strikes - and there are so many! - or construction), etc. Two of my *favorite* features? Because this app is made by the RATP itself (i.e., real locals on the ground), it knows how critical it is to tell you not only which metro stop to use, but also precisely which of the many numbered exits at such metro stop to use, and which metro cars (e.g., front, middle, end of the train) you should choose in order to be closest to said exit upon arrival. For example, at a HUGE and complicated station like Chatelet, where multiple lines meet, and different exits can themselves be several minutes’ walk apart, this is verrry useful to know. Also, you can buy tickets and top up metro passes (I believe you need to first *have* a rechargeable metro pass to do either task) on the app itself - so convenient! I’ve spent tons of time in Paris as both a temporary resident and a tourist since the ‘90s (the days of using my Paris Par Arrondissement and my paper(!) Carte Orange to get around) - this app is a revolution!",
          "author": "Sunshine on my shoulders...",
          "date": "31 Jul 2026"
        },
        {
          "rating": 4,
          "title": "Such potential but bugs bugs bugs",
          "body": "Was so hopeful this would solve Paris transport woes and avoid the cute and ubiquitous yet annoying paper tickets. UPDATE - the system detected that the tickets weren’t actually issued and automatically refunded both charges. Increasing my rating to 4 stars now and relieved that this worked out correctly - still not 5 due to confusion on what was going on and login quirks but much less of a problem than I thought. Relieved! Old review : Unfortunately I lost 8.60€ because I swiped or clicked something wrong and it didn’t immediately add the new transit card to my Apple wallet, and my daughter lost 2.15€ because she is too young to have a payment card on her phone (she’s 12 and paid for her ticket using Apple Cash). The app asked for multiple email addresses in different places and doesn’t keep a purchase history in the app. Be careful with this app- make sure you’re somewhere with a good internet connection and take your time following the steps the first time. And make sure there are no typos in your email address for the receipt since it doesn’t automatically fill this field for you. I think once you get it set up the first time it will be fine for subsequent uses but kind of bizarre that it takes your payment before the transit card is properly set up since that’s the step that failed for me on two different phones for two different reasons. Also should just use one email address throughout and auto-fill it to avoid typos.",
          "author": "NYCNicolas",
          "date": "31 Jul 2026"
        },
        {
          "rating": 1,
          "title": "American tourist should avoid",
          "body": "If you travel into Paris as an American, avoid the subway and bus system and the Navico card usage. They’ve intentionally made the system, when translated to English, fault and not provide the indicated service. I purchased 10 tickets at a kiosk. I charged all 10 with additional trips. Then we went to the entryway from the louvre to travel into the city. At the entry, gates were all open, not working as they should. We placed all our 10 cards onto the indicated area and went inside. Approx 10 feet inside, a transit person stopped us and scanned our tickets. Telling me that none, NOT ONE!, of the tickets had value. In addition I was being charge $70 euro each as a penalty. I had receipts for all the charged transit cards and the trips purchased. This did not matter. She would not allow us to pass at all. She fined us and threatened us with arrest if we continued to object. She indicated “Americans” twice in our conversation as uncooperative. I asked for a supervisor and was rejected. And if I didn’t pay onsite she treated to confiscation of my passport. Not once did any of the other transit persons check anyone else coming through. They had three others posted at this location. This was an outrageous event. Totally offensive as there was no common sense used. I have tried to reach out to support or a supervisor but there does not seem to be a system to address this. Looks like it is typical.",
          "author": "4realJC",
          "date": "31 Jul 2026"
        },
        {
          "rating": 5,
          "title": "Best public transit I’ve experienced in the world",
          "body": "As an American traveler, Paris has the best public transportation I have experienced in my life. This app made it very easy to get started. The first step was buying a pass and loading it into my apple wallet. I only had trouble getting the apple wallet pass to work once. Otherwise, there was a train or bus stop on nearly every block in Paris which could take me anywhere I wanted to go in the Paris area. Most of the signs had English translations along with the French. This was an amazing experience which made it easy to see as many landmarks, museums and shopping areas as possible each day I was in Paris. The transit is so good it even made me consider moving to Paris. It was very safe, people were always polite, the trains/buses and stations were clean. I even saw people carrying luxury handbags worth several thousand euro on the train, an indicator of how little crime there is. This will forever change my outlook on trains and buses in cities around the world. I am so grateful for the experience I had in Paris which was only possible because of the public transportation.",
          "author": "phlegminism",
          "date": "31 Jul 2026"
        },
        {
          "rating": 5,
          "title": "Fast, Easy & Accurate",
          "body": "Spent 3 days in Paris and this app was my best friend!! Very easy to use, even for a native English speaker from small town USA. Be sure to allow location services and you simply tap on what you want to see and it plots several easy routes to get you there. Even shows routes with less walking. I love that all the stations and stops are coded by number and color. Will use this app again whenever I am in Paris. Really wish other big cities like Rome, would copy this app!!!",
          "author": "Unclepat74",
          "date": "31 Jul 2026"
        }
      ]
    },
    {
      "store": "gplay",
      "average": 4.5111113,
      "count": 153240,
      "market": "us",
      "observed_at": "2026-07-31",
      "reviews": [
        {
          "rating": 1,
          "title": "",
          "body": "L'application s'est beaucoup dégradée depuis la dernière mise à jour: les itinéraires utilisant sa propre localisation ne marchent plus (chargent indéfiniment). De plus, l'application semble désormais ignorer certaines lignes, pourtant plus rapides/fréquentes que celles proposées.",
          "author": "Yanis Boucherk",
          "date": "29 Jul 2026"
        },
        {
          "rating": 1,
          "title": "",
          "body": "DON'T BUY THIS IT JUST TAKES YOUR MONEY I BOUGHT 25EUROS WORTH AND WAS NOT ABLE TO USE IN PARIS IT THEN DELETED OFF MY PHONE DOES NOT WORK FOR ANDRIOD",
          "author": "c paton",
          "date": "29 Jul 2026"
        },
        {
          "rating": 1,
          "title": "",
          "body": "online payment portion of app is over complicated",
          "author": "philip valente",
          "date": "29 Jul 2026"
        },
        {
          "rating": 5,
          "title": "",
          "body": "Excelente information",
          "author": "Alex Pinotti",
          "date": "29 Jul 2026"
        },
        {
          "rating": 1,
          "title": "",
          "body": "The app was unreliable at validating to get in and letting out. One trip, app showed validated in (20 minutes earlier) but would not tap out. After 5 minutes of trying on multiple turnstiles, it wouldn't let me out. I followed another passenger out. An SNCF employee immediately stopped me and fined me 60 Euros declaring that it was not validated. The app on my phone said it was. They threatened police and imprisonment. I had to pay.",
          "author": "Eliot McIntire",
          "date": "29 Jul 2026"
        }
      ]
    }
  ],
  "privacy": [
    {
      "store": "apple",
      "declarations": [
        {
          "title": "Data Linked to You",
          "detail": "Analytics — Identifiers — User ID",
          "source": "Developer declared"
        },
        {
          "title": "Data Linked to You",
          "detail": "Analytics — Location — Coarse Location",
          "source": "Developer declared"
        },
        {
          "title": "Data Linked to You",
          "detail": "Analytics — Location — Precise Location",
          "source": "Developer declared"
        },
        {
          "title": "Data Linked to You",
          "detail": "Analytics — Other Data — Other Data Types",
          "source": "Developer declared"
        },
        {
          "title": "Data Linked to You",
          "detail": "Analytics — Usage Data — Advertising Data",
          "source": "Developer declared"
        },
        {
          "title": "Data Linked to You",
          "detail": "Analytics — Usage Data — Product Interaction",
          "source": "Developer declared"
        },
        {
          "title": "Data Linked to You",
          "detail": "Analytics — User Content — Customer Support",
          "source": "Developer declared"
        },
        {
          "title": "Data Linked to You",
          "detail": "App Functionality — Identifiers — User ID",
          "source": "Developer declared"
        },
        {
          "title": "Data Linked to You",
          "detail": "App Functionality — Location — Coarse Location",
          "source": "Developer declared"
        },
        {
          "title": "Data Linked to You",
          "detail": "App Functionality — Location — Precise Location",
          "source": "Developer declared"
        },
        {
          "title": "Data Linked to You",
          "detail": "App Functionality — User Content — Customer Support",
          "source": "Developer declared"
        },
        {
          "title": "Data Linked to You",
          "detail": "Developer’s Advertising or Marketing — Contact Info — Email Address",
          "source": "Developer declared"
        },
        {
          "title": "Data Linked to You",
          "detail": "Developer’s Advertising or Marketing — Contact Info — Name",
          "source": "Developer declared"
        },
        {
          "title": "Data Linked to You",
          "detail": "Developer’s Advertising or Marketing — Identifiers — Device ID",
          "source": "Developer declared"
        },
        {
          "title": "Data Linked to You",
          "detail": "Developer’s Advertising or Marketing — Identifiers — User ID",
          "source": "Developer declared"
        },
        {
          "title": "Data Linked to You",
          "detail": "Developer’s Advertising or Marketing — Location — Coarse Location",
          "source": "Developer declared"
        },
        {
          "title": "Data Linked to You",
          "detail": "Developer’s Advertising or Marketing — Location — Precise Location",
          "source": "Developer declared"
        },
        {
          "title": "Data Linked to You",
          "detail": "Developer’s Advertising or Marketing — Other Data — Other Data Types",
          "source": "Developer declared"
        },
        {
          "title": "Data Linked to You",
          "detail": "Developer’s Advertising or Marketing — Usage Data — Advertising Data",
          "source": "Developer declared"
        },
        {
          "title": "Data Linked to You",
          "detail": "Developer’s Advertising or Marketing — Usage Data — Product Interaction",
          "source": "Developer declared"
        },
        {
          "title": "Data Linked to You",
          "detail": "Product Personalization — Identifiers — Device ID",
          "source": "Developer declared"
        },
        {
          "title": "Data Linked to You",
          "detail": "Product Personalization — Identifiers — User ID",
          "source": "Developer declared"
        },
        {
          "title": "Data Linked to You",
          "detail": "Product Personalization — Location — Coarse Location",
          "source": "Developer declared"
        },
        {
          "title": "Data Linked to You",
          "detail": "Product Personalization — Location — Precise Location",
          "source": "Developer declared"
        },
        {
          "title": "Data Linked to You",
          "detail": "Product Personalization — Other Data — Other Data Types",
          "source": "Developer declared"
        },
        {
          "title": "Data Linked to You",
          "detail": "Product Personalization — Usage Data — Advertising Data",
          "source": "Developer declared"
        },
        {
          "title": "Data Linked to You",
          "detail": "Product Personalization — Usage Data — Product Interaction",
          "source": "Developer declared"
        },
        {
          "title": "Data Linked to You",
          "detail": "Third-Party Advertising — Usage Data — Advertising Data",
          "source": "Developer declared"
        },
        {
          "title": "Data Linked to You",
          "detail": "Contact Info",
          "source": "Developer declared"
        },
        {
          "title": "Data Linked to You",
          "detail": "Identifiers",
          "source": "Developer declared"
        },
        {
          "title": "Data Linked to You",
          "detail": "Location",
          "source": "Developer declared"
        },
        {
          "title": "Data Linked to You",
          "detail": "Other Data",
          "source": "Developer declared"
        },
        {
          "title": "Data Linked to You",
          "detail": "Usage Data",
          "source": "Developer declared"
        },
        {
          "title": "Data Linked to You",
          "detail": "User Content",
          "source": "Developer declared"
        },
        {
          "title": "Data Not Linked to You",
          "detail": "Analytics — Diagnostics — Crash Data",
          "source": "Developer declared"
        },
        {
          "title": "Data Not Linked to You",
          "detail": "Analytics — Diagnostics — Performance Data",
          "source": "Developer declared"
        },
        {
          "title": "Data Not Linked to You",
          "detail": "App Functionality — Diagnostics — Crash Data",
          "source": "Developer declared"
        },
        {
          "title": "Data Not Linked to You",
          "detail": "App Functionality — Diagnostics — Performance Data",
          "source": "Developer declared"
        },
        {
          "title": "Data Not Linked to You",
          "detail": "Diagnostics",
          "source": "Developer declared"
        },
        {
          "title": "Data Used to Track You",
          "detail": "Usage Data — Advertising Data",
          "source": "Developer declared"
        },
        {
          "title": "Data Used to Track You",
          "detail": "Usage Data",
          "source": "Developer declared"
        }
      ],
      "accessibility": []
    },
    {
      "store": "gplay",
      "declarations": [
        {
          "title": "Data collected",
          "detail": "Account management — Personal info — Address",
          "source": "Developer declared"
        },
        {
          "title": "Data collected",
          "detail": "App functionality — Location — Precise location",
          "source": "Developer declared"
        },
        {
          "title": "Data collected",
          "detail": "App functionality — Messages — Other in-app messages",
          "source": "Developer declared"
        },
        {
          "title": "Data collected",
          "detail": "App functionality, Account management — Personal info — Email address",
          "source": "Developer declared"
        },
        {
          "title": "Data collected",
          "detail": "App functionality, Account management — Personal info — Name",
          "source": "Developer declared"
        },
        {
          "title": "Data collected",
          "detail": "App functionality, Account management — Personal info — Phone number",
          "source": "Developer declared"
        },
        {
          "title": "Data collected",
          "detail": "App functionality, Analytics — App activity — In-app search history",
          "source": "Developer declared"
        },
        {
          "title": "Data collected",
          "detail": "App functionality, Analytics — App info and performance — Crash logs",
          "source": "Developer declared"
        },
        {
          "title": "Data collected",
          "detail": "App functionality, Analytics — App info and performance — Diagnostics",
          "source": "Developer declared"
        },
        {
          "title": "Data collected",
          "detail": "App functionality, Analytics — App info and performance — Other app performance data",
          "source": "Developer declared"
        },
        {
          "title": "Data collected",
          "detail": "App functionality, Analytics, Account management — Personal info — User IDs",
          "source": "Developer declared"
        },
        {
          "title": "Data collected",
          "detail": "App functionality, Analytics, Advertising or marketing — App activity — App interactions",
          "source": "Developer declared"
        },
        {
          "title": "Data collected",
          "detail": "App functionality, Analytics, Developer communications, Advertising or marketing, Personalization — Device or other IDs",
          "source": "Developer declared"
        },
        {
          "title": "Data collected",
          "detail": "App functionality, Analytics, Personalization — Web browsing — Web browsing history",
          "source": "Developer declared"
        },
        {
          "title": "Data collected",
          "detail": "App functionality, Fraud prevention, security, and compliance, Account management — Financial info — Purchase history",
          "source": "Developer declared"
        },
        {
          "title": "Data shared",
          "detail": "Analytics, Account management — Personal info — Address",
          "source": "Developer declared"
        },
        {
          "title": "Data shared",
          "detail": "App functionality — Financial info — User payment info",
          "source": "Developer declared"
        },
        {
          "title": "Data shared",
          "detail": "App functionality — Photos and videos — Photos",
          "source": "Developer declared"
        },
        {
          "title": "Data shared",
          "detail": "App functionality, Account management — Personal info — Phone number",
          "source": "Developer declared"
        },
        {
          "title": "Data shared",
          "detail": "App functionality, Analytics — App info and performance — Crash logs",
          "source": "Developer declared"
        },
        {
          "title": "Data shared",
          "detail": "App functionality, Analytics — App info and performance — Diagnostics",
          "source": "Developer declared"
        },
        {
          "title": "Data shared",
          "detail": "App functionality, Analytics — App info and performance — Other app performance data",
          "source": "Developer declared"
        },
        {
          "title": "Data shared",
          "detail": "App functionality, Analytics — Messages — Other in-app messages",
          "source": "Developer declared"
        },
        {
          "title": "Data shared",
          "detail": "App functionality, Analytics, Account management — Personal info — Email address",
          "source": "Developer declared"
        },
        {
          "title": "Data shared",
          "detail": "App functionality, Analytics, Account management — Personal info — Other info",
          "source": "Developer declared"
        },
        {
          "title": "Data shared",
          "detail": "App functionality, Analytics, Advertising or marketing — App activity — App interactions",
          "source": "Developer declared"
        },
        {
          "title": "Data shared",
          "detail": "App functionality, Analytics, Advertising or marketing, Fraud prevention, security, and compliance, Personalization — Location — Precise location",
          "source": "Developer declared"
        },
        {
          "title": "Data shared",
          "detail": "App functionality, Analytics, Developer communications, Advertising or marketing, Account management — Personal info — User IDs",
          "source": "Developer declared"
        },
        {
          "title": "Data shared",
          "detail": "App functionality, Analytics, Developer communications, Advertising or marketing, Personalization — Device or other IDs",
          "source": "Developer declared"
        },
        {
          "title": "Data shared",
          "detail": "App functionality, Analytics, Developer communications, Personalization, Account management — Personal info — Name",
          "source": "Developer declared"
        },
        {
          "title": "Data shared",
          "detail": "App functionality, Analytics, Personalization — Financial info — Purchase history",
          "source": "Developer declared"
        },
        {
          "title": "Data shared",
          "detail": "App functionality, Analytics, Personalization — Web browsing — Web browsing history",
          "source": "Developer declared"
        },
        {
          "title": "Security practices",
          "detail": "Your data is transferred over a secure connection — Data is encrypted in transit",
          "source": "Developer declared"
        },
        {
          "title": "Security practices",
          "detail": "The developer provides a way for you to request that your data be deleted — You can request that data be deleted",
          "source": "Developer declared"
        }
      ],
      "accessibility": []
    }
  ],
  "changes": [
    {
      "store": "apple",
      "version": "10.72.0",
      "released_at": null,
      "notes": "Your needs are evolving; so is your app! You can also still purchase and validate your transit tickets with Bonjour RATP and store them on your iPhone or Apple Watch. See you soon on Bonjour RATP!"
    },
    {
      "store": "apple",
      "version": "10.73.0",
      "released_at": null,
      "notes": "Your needs are evolving; so is your app! You can also still purchase and validate your transit tickets with Bonjour RATP and store them on your iPhone or Apple Watch. See you soon on Bonjour RATP!"
    },
    {
      "store": "apple",
      "version": "10.74.0",
      "released_at": null,
      "notes": "Your needs are evolving; so is your app! You can also still purchase and validate your transit tickets with Bonjour RATP and store them on your iPhone or Apple Watch. See you soon on Bonjour RATP!"
    },
    {
      "store": "apple",
      "version": "10.76.0",
      "released_at": null,
      "notes": "Your needs are evolving; so is your app! You can also still purchase and validate your transit tickets with Bonjour RATP and store them on your iPhone or Apple Watch. See you soon on Bonjour RATP!"
    },
    {
      "store": "apple",
      "version": "10.76.1",
      "released_at": null,
      "notes": "Your needs are evolving; so is your app! You can also still purchase and validate your transit tickets with Bonjour RATP and store them on your iPhone or Apple Watch. See you soon on Bonjour RATP!"
    },
    {
      "store": "apple",
      "version": "10.76.2",
      "released_at": null,
      "notes": "Your needs are evolving; so is your app! You can also still purchase and validate your transit tickets with Bonjour RATP and store them on your iPhone or Apple Watch. See you soon on Bonjour RATP!"
    },
    {
      "store": "apple",
      "version": "11.0.0",
      "released_at": null,
      "notes": "Bonjour RATP introduces exciting new features! Optimized routes, personalized filters, and an AI voice search assistant (Beta) — for a smoother travel experience across Île-de-France."
    },
    {
      "store": "apple",
      "version": "11.0.1",
      "released_at": null,
      "notes": "Bonjour RATP introduces exciting new features! Optimized routes, personalized filters, and an AI voice search assistant (Beta) — for a smoother travel experience across Île-de-France."
    },
    {
      "store": "apple",
      "version": "11.10",
      "released_at": null,
      "notes": "Your needs are evolving; so is your app! We’ve improved our route suggestions to and from a station, to offer you more relevant journeys. See you soon on the Bonjour RATP app!"
    },
    {
      "store": "apple",
      "version": "11.11",
      "released_at": null,
      "notes": "Your needs are evolving; so is your app! We have made improvements to the accessibility of the application, and some display optimizations on the details of your journey. You can also still purchase and validate your transit tickets with Bonjour RATP and store them on your iPhone or Apple Watch. See you soon on the Bonjour RATP app!"
    },
    {
      "store": "apple",
      "version": "11.11.1",
      "released_at": null,
      "notes": "Your needs are evolving; so is your app! We have made improvements to the accessibility of the application, and some display optimizations on the details of your journey. You can also still purchase and validate your transit tickets with Bonjour RATP and store them on your iPhone or Apple Watch. See you soon on the Bonjour RATP app!"
    },
    {
      "store": "apple",
      "version": "11.12.0",
      "released_at": null,
      "notes": "Your needs are evolving; so is your app! You can also still purchase and validate your transit tickets with Bonjour RATP and store them on your iPhone or Apple Watch. See you soon on Bonjour RATP!"
    },
    {
      "store": "apple",
      "version": "11.13.0",
      "released_at": null,
      "notes": "This summer, travel with greater peace of mind despite the engineering works thanks to the Recommended Itinerary, a Bonjour RATP exclusive! The summer of 2026 is shaping up to be particularly intense for construction works on the Île-de-France network (disruptions on RER lines, metros, Transiliens, trams, and closed stations). To prevent all passengers from shifting to the same alternative routes, the Bonjour RATP app is providing solutions. From now on, when the app anticipates heavy crowding on a standard alternative route, it automatically suggests a Recommended Itinerary. The advantages of this new feature: - Avoiding overcrowded areas to travel in more comfortable conditions; - Controlled travel times, without excessive detours; - Priority given to the rail network (metro, RER, tramway) and automated lines, for greater reliability and capacity. A great habit to plan ahead: you can plan your routes on the date of your choice, up to 30 days in advance. The app incorporates the full works schedule to show you the route that is actually feasible on the day of your departure. Update your app and let yourself be guided with complete peace of mind this summer!"
    },
    {
      "store": "apple",
      "version": "11.14.0",
      "released_at": "2026-07-20",
      "notes": "This summer, travel with greater peace of mind despite the engineering works thanks to the Recommended Itinerary, a Bonjour RATP exclusive! The summer of 2026 is shaping up to be particularly intense for construction works on the Île-de-France network (disruptions on RER lines, metros, Transiliens, trams, and closed stations). To prevent all passengers from shifting to the same alternative routes, the Bonjour RATP app is providing solutions. From now on, when the app anticipates heavy crowding on a standard alternative route, it automatically suggests a Recommended Itinerary. The advantages of this new feature: Avoiding overcrowded areas to travel in more comfortable conditions; Controlled travel times, without excessive detours; Priority given to the rail network (metro, RER, tramway) and automated lines, for greater reliability and capacity. A great habit to plan ahead: you can plan your routes on the date of your choice, up to 30 days in advance. The app incorporates the full works schedule to show you the route that is actually feasible on the day of your departure. Update your app and let yourself be guided with complete peace of mind this summer!"
    },
    {
      "store": "apple",
      "version": "11.2.0",
      "released_at": null,
      "notes": "Bonjour RATP introduces exciting new features! Optimized routes, personalized filters, and an AI voice search assistant (Beta) — for a smoother travel experience across Île-de-France."
    },
    {
      "store": "apple",
      "version": "11.2.1",
      "released_at": null,
      "notes": "Bonjour RATP introduces exciting new features! Optimized routes, personalized filters, and an AI voice search assistant (Beta) — for a smoother travel experience across Île-de-France."
    },
    {
      "store": "apple",
      "version": "11.3.0",
      "released_at": null,
      "notes": "New: Give a unique look to your digital Navigo cards Give each Navigo card its own name and visual identity so you can spot each one at a glance when purchasing or validating. This service is only available in the Bonjour RATP app."
    },
    {
      "store": "apple",
      "version": "11.4.0",
      "released_at": null,
      "notes": "New: Give a unique look to your digital Navigo cards Give each Navigo card its own name and visual identity so you can spot each one at a glance when purchasing or validating. This service is only available in the Bonjour RATP app."
    },
    {
      "store": "apple",
      "version": "11.5.0",
      "released_at": null,
      "notes": "New: Give a unique look to your digital Navigo cards Give each Navigo card its own name and visual identity so you can spot each one at a glance when purchasing or validating. This service is only available in the Bonjour RATP app."
    },
    {
      "store": "apple",
      "version": "11.5.1",
      "released_at": null,
      "notes": "New: Give a unique look to your digital Navigo cards Give each Navigo card its own name and visual identity so you can spot each one at a glance when purchasing or validating. This service is only available in the Bonjour RATP app."
    },
    {
      "store": "gplay",
      "version": "9.14.0",
      "released_at": "2026-07-17",
      "notes": ""
    },
    {
      "store": "gplay",
      "version": "9.15.2",
      "released_at": "2026-08-25",
      "notes": ""
    }
  ],
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    {
      "app_id": 453671246,
      "name": "Eurostar: Train travel & Hotel",
      "url": "https://appcorpus.com/apps/eurostar-train-travel-hotel-453671246",
      "reason": "Same category + similar ratings"
    },
    {
      "app_id": 469463298,
      "name": "Citymapper: All Live Transit",
      "url": "https://appcorpus.com/apps/citymapper-all-live-transit-469463298",
      "reason": "Same category + similar ratings"
    }
  ],
  "evidence_summary": {
    "index_state": "S2",
    "evidence_level": 2,
    "level_label": "Independent summary published",
    "indexable": true,
    "last_verified_at": "2026-08-28",
    "unknown_fields": [],
    "sources": [
      "App Store",
      "Google Play"
    ]
  },
  "availability_markets": {
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      "us",
      "es",
      "gb",
      "de"
    ],
    "selected": "us",
    "note": null
  },
  "feature_events": {
    "events": []
  },
  "features_slice": {
    "plans": [
      {
        "code": "free",
        "label": "Free",
        "kind": "free",
        "status": "inferred",
        "prices": [],
        "trial": null
      }
    ],
    "features": [],
    "unknown_features": [],
    "data_cutoff": "28 Aug 2026"
  }
}