Blueground

• Free

Last verified 6 Aug 2026

4.6 4135 ratings · App Store

1. 5/5Boston renter

   I really enjoyed the apt selection process on Bluground. I knew the area where I wanted to stay, so the facade and internal pics helped a lot to see “what felt like a fit.” The decor is pleasing yet as with all furnished rentals, I bought pillows and throws at TJ Maxx to have new items that I’d be resting on. The mattress in bedroom is THE BEST I’ve ever experienced in a hotel/ rental. Bluground has nailed that! The linens while freshly packaged were a little tired looking. The box of essentials when you arrive is perfect! Toilet paper, paper towels, soap, dishwashing soap, and surface cleaner. Just lovely! I’m here for 45 days and had to get some extra pans and a baking sheet. I would use this service again for sure and recommend it to people looking for furnished w ambiance yet not overpriced. Thanks for making this product available to people!!!

   Lover girl 💘 · 6 Aug 2026

2. 5/5Easy breezy!

   My long term stay in New York was made so easy by Blueground. The apartment was exactly like it was pictured. Communication and instructions were clear and easy to follow. We did not encounter even one hiccup and that is extremely rare in today’s world! Had a light that burned out in the kitchen and I contacted them and it was fixed pronto! I also used their recommended transportation company and they were excellent too. Highly recommend Blueground to anyone and they will definitely be my go to in the future when I need a place to stay. Thank you Blueground for such excellent service! Keep up the good work.

   Left Coast Chris · 6 Aug 2026

3. 1/5Misleading Parking Information and Extremely Stressful Experience

   I rented apartment (The Lafayette, Bay Area) through Blueground partly because the listing indicated that parking was available. In reality, there is no available parking in the building, I was placed on a waitlist with no estimated timeline, and the only “solution” offered was SpotHero — despite there being no realistic parking options available nearby. The most frustrating part is that these apartments are marketed and priced as premium rentals. We are paying an extremely high amount of rent, yet dealing with basic problems like not even being able to park our car near our home. We have a 3.5-year-old child, and the moving process was already extremely exhausting for our family. I tried to be understanding at first because there were multiple issues during move-in over the weekend, but the parking situation has become completely unacceptable. I have spent hours driving around searching for parking at night, was left without a parking space on the street, and eventually even received a parking ticket because we were forced to park wherever we could find a spot. I shared videos and documentation with the company, but there is still no real solution. With the World Cup approaching, the area is becoming even more crowded, which will make parking almost impossible in the evenings. Paying such a high rental price while dealing with this level of stress every single day is simply unreasonable. If parking is not actually guaranteed or realistically available, this should be stated clearly before people rent these apartments.

   Mustafa Caglar Sahin · 6 Aug 2026

4. 2/5A lot of functionality is broken

   I cannot send maintenance requests or messages to the support team with this app. The message remains unsent with a “Failed to send” status and a Retry option that never works. There’s an option to view my contract, but that has never worked, it just displays a page with the message “Something went wrong” and a Retry button that never works. When a Blueground notification appears on my phone, if I tap the notification the app opens but it never indicates what the notification is for. There used to be an option to extend my lease, but that no longer exists. When I submit maintenance requests through Zendesk, I can follow progress on some requests, but not all of them, through this app. I have not yet attempted to schedule a cleaning. I’m running the latest version of the app on an iPhone 13 mini

   730alchemy · 6 Aug 2026

5. 1/5Legal Mess, Life Upended

   I rented three different apartments from Blueground over the last 3 years. One day I came home to an eviction/court summons notice at my door — despite having the unit rented for the next 4 months. The summons stated that Blueground had failed to pay the building’s rent for two consecutive months, was being sued by the building owner, and that all tenants were subject to eviction by court order. What followed was a month of sparse, cryptic chat messages from Blueground — never a phone call — flip-flopping between “please disregard the notice,” “you’ll need to move out but we can’t say when,” and “you can stay another two weeks.” When it came time to collect my next monthly payment, they suddenly became very confident I could stay the whole month. By this point I knew for a fact they had no way of knowing. A tenant’s rights attorney confirmed that with similar lawsuits sometimes resolving in as little as a month, I could have received a final eviction notice with only 5 days to vacate — and Blueground had no way of guaranteeing my stay. There’s a real possibility they had been pocketing tenant payments for months without paying the landlord, and according to the property manager, all 10 or so Blueground tenants in the building were in the same situation. Facing that level of negligence and uncertainty was extremely taxing and disruptive to my life. I decided to move out early and end my relationship with Blueground entirely. I had to go $2K over budget due to unplanned hotel and storage costs, but I’m glad it’s over. With so many competitors for medium-term rentals, do NOT trust Blueground with your money.

   d12341235 · 6 Aug 2026

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