Ameritas Benefits

Name: Ameritas Benefits
Rating: 1.8 (131 reviews)
Author: Ameritas Life Insurance Corp.

by Ameritas Life Insurance Corp.

iPhone · iPad

Active Last checked 31 Jul 2026

App Store ↗

Quick verdict

What it is: Store information collected; independent summary not yet available.
At a glance: Free to download

Categories and search queries

Official categories

Health & Fitness
Medical

AppCorpus categories

Key functions

Function	Availability	Access	Scope	Evidence
Free app	Yes	Free	—	Store published

Screens

App Store

10 store screenshots

Pricing & paywalls

App Store

Shown for US

Free

Last verified 31 Jul 2026

Ratings & reviews

App Store

Shown for US

1.8 131 ratings · App Store

1/5Buggy, barely functional
Just downloaded and installed it. Setting up your account is buggy requiring multiple extra taps for no apparent reason. First time logging in, I tried to view my account info and just got the never-ending spinny wheel. Closed out the app, tried again, and was directed to a black screen with no way back, so force quit the app again. Third time, it seemed to work, I could see my benefits, but then I tried the “add my card to wallet” function and that gave an error as well, so big failure for a company that makes billions of dollars off of people’s fear and desire to not suffer or die from an injury or disease.

Cinemaduro · 31 Jul 2026
3/5Get the job done, but barely
Here’s a list of things that need to be fixed in the app: - form focus at signup: while selecting different things during sign-up, the focus keeps errantly shifting to the top - form fill keyboard: after typing on the keyboard to fill input in a form, tapping on a form button only leaves the keyboard, you have to click on the button again for it to activate - autofill password: edge-case ,but since I had already saved my password with iOS, filling out the “set password” didn’t select the right input box (only ever selected the first box) - EOB email: doesn’t work

calliday100 · 31 Jul 2026
1/5Can’t Use What I’m Paying For; No ID, No Insurance Card, But They’re Taking My Money
Absolutely terrible experience so far. I just downloaded the Ameritas app and it’s already asking for an update before I can even use it — ridiculous. Even worse, I don’t have access to my member ID, insurance cards, or any actual dental information. Yet, they’ve already started taking money out of my paycheck. How is it okay to start charging me before providing any proof of coverage or account access? Completely unprofessional and frustrating. I shouldn’t have to chase down basic information just to use benefits I’m paying for. Do better, Ameritas.

Shaee.xo · 31 Jul 2026
1/5Terrible
Terrible app, if you are even able to log in without having to reset your password every time or multiple times. Finally if you get into the app it will crash out a couple minutes into it and have to redo the whole log in reset password or be locked out and have to unlock first. So frustrating makes me want to cancel my entire insurance plan which is terrible also. Seems as though they don’t want you to log in your own account and see how they don’t cover anything!

Omgpostmybadreview · 31 Jul 2026
1/5Website & App Not Allowing Users To Sign Into Accounts
This is honestly ridiculous. I can’t sign into my account online. I’m told to try using the app and the app doesn’t work. What happened? Because I was able to log into my account a few months ago. I have automatic payments set (thank god), but I need access to info about my plans ASAP and can’t get any immediate access? Judging by other comments, this has been a prolonged issue. What is going on?

Bde127 · 31 Jul 2026

Privacy & accessibility

App Store

Privacy

Data Linked to You — Analytics — Usage Data — Product Interaction Developer declared
Data Linked to You — App Functionality — Usage Data — Product Interaction Developer declared
Data Linked to You — Product Personalization — Usage Data — Product Interaction Developer declared
Data Linked to You — Usage Data Developer declared
Data Not Linked to You — Analytics — Usage Data — Other Usage Data Developer declared
Data Not Linked to You — App Functionality — Diagnostics — Performance Data Developer declared
Data Not Linked to You — App Functionality — Usage Data — Other Usage Data Developer declared
Data Not Linked to You — Diagnostics Developer declared
Data Not Linked to You — Usage Data Developer declared

Show more Show less

Accessibility

No accessibility labels collected yet.

Versions

App Store

1.10
Update to member savings program. Removal of hearing discount program information.
1.11
Biometrics are now available for the Ameritas Benefits app along with other security and content updates. Members will be prompted to re-register to enable the new authentication platform. Details include: - Biometric sign-in feature - Fixed MFA "remember this device" save option - Added a new Contact Us form
1.12
Feature improvements are implemented in the 6.0.3 release that include: - Account update and billing access for individual policy members. - Biometric icon long-press to reset and general bug fixes. - Screen flash fix at log in.
1.13
Today's release includes integrating a short user questionnaire to assess usability, efficiency and overall satisfaction of the Ameritas Benefits app. Members with a no-network vision plan can now view their benefit summary.
1.14
Ameritas is always working on performance improvements and bug fixes to give you the best experience possible.
1.15
Today's release expands access for dependents to register for their own account and view limited benefit and claims details. Additional improvements include simplified paperless management settings, adding a direct link to Find a Provider, and standard bug and security updates.
1.16
Members can now save ID cards to their digital wallet from the Ameritas Benefits app. Additional updates include streamlined link access when reviewing member savings details.
1.17
This release features various bug fixes and improvements.
1.18
This release features various bug fixes and improvements.
1.19
This release features various bug fixes and improvements.
1.2
- Fixed particular PDF that would not load as expected - Fixed misc UI bugs - Improve security mechanisms
1.20
General bug fixes and improvements were applied in this release including an update to support the double-tap action for smart zoom on PDF files.
1.21
This release features various bug fixes and improvements.
1.22
This release features various bug fixes and improvements.
1.23
This release features various bug fixes and improvements.
1.24
This release features various bug fixes and improvements.
1.25
Ameritas is always working on performance improvements and bug fixes to give you the best experience possible.
1.26 · 29 Jul 2026
This update resolves a crash when viewing dental claims.
1.3
- Updated font - Simplified MFA button text
1.4
- Fixed an issue where tapping on a blank space in the Profile screen would sign you out - Updated core software to improve app performance and security
1.5
Update to identified crash issues affecting iPhone 12, 13, and SE mini models when attempting sign-on and on-screen keyboard usage.
1.6
- User interface enhancements. - Updated password requirements for increased security. Ability for customer service reps to reset forgotten passwords.
1.7
1) Added provider search links for VSP and EyeMed 2) LASIK information added and includes link for more detail 3) Added Find a Provider link for limited users
1.8
- Greatly decrease loading time of claims - Increase contrast of inactive buttons for improved accessibility
1.9
- One time passcode process simplified - Improved application stability - Added support for user feedback survey - Fixed issues with some colors not showing in buttons

Show more Show less

Alternatives

VSP Vision Care On the Go — Same category + similar ratings
Ambetter Health — Same category + similar ratings

Availability by market

No LIVE observation for ES yet.

Data quality & evidence

Page completeness: Live store listing
Last verified: 31 Jul 2026
Sources: App Store

Independent summary has not been published yet.

Report a correction

Use this page with an AI agent

AppCorpus MCP gives your agent current app data, prices, screens, features and sources.

Example prompt

Compare Ameritas Benefits with VSP Vision Care On the Go.

View JSON

GET /api/v3/apps/6470936282

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          "rating": 1,
          "title": "Buggy, barely functional",
          "body": "Just downloaded and installed it. Setting up your account is buggy requiring multiple extra taps for no apparent reason. First time logging in, I tried to view my account info and just got the never-ending spinny wheel. Closed out the app, tried again, and was directed to a black screen with no way back, so force quit the app again. Third time, it seemed to work, I could see my benefits, but then I tried the “add my card to wallet” function and that gave an error as well, so big failure for a company that makes billions of dollars off of people’s fear and desire to not suffer or die from an injury or disease.",
          "author": "Cinemaduro",
          "date": "31 Jul 2026"
        },
        {
          "rating": 3,
          "title": "Get the job done, but barely",
          "body": "Here’s a list of things that need to be fixed in the app: - form focus at signup: while selecting different things during sign-up, the focus keeps errantly shifting to the top - form fill keyboard: after typing on the keyboard to fill input in a form, tapping on a form button only leaves the keyboard, you have to click on the button again for it to activate - autofill password: edge-case ,but since I had already saved my password with iOS, filling out the “set password” didn’t select the right input box (only ever selected the first box) - EOB email: doesn’t work",
          "author": "calliday100",
          "date": "31 Jul 2026"
        },
        {
          "rating": 1,
          "title": "Can’t Use What I’m Paying For; No ID, No Insurance Card, But They’re Taking My Money",
          "body": "Absolutely terrible experience so far. I just downloaded the Ameritas app and it’s already asking for an update before I can even use it — ridiculous. Even worse, I don’t have access to my member ID, insurance cards, or any actual dental information. Yet, they’ve already started taking money out of my paycheck. How is it okay to start charging me before providing any proof of coverage or account access? Completely unprofessional and frustrating. I shouldn’t have to chase down basic information just to use benefits I’m paying for. Do better, Ameritas.",
          "author": "Shaee.xo",
          "date": "31 Jul 2026"
        },
        {
          "rating": 1,
          "title": "Terrible",
          "body": "Terrible app, if you are even able to log in without having to reset your password every time or multiple times. Finally if you get into the app it will crash out a couple minutes into it and have to redo the whole log in reset password or be locked out and have to unlock first. So frustrating makes me want to cancel my entire insurance plan which is terrible also. Seems as though they don’t want you to log in your own account and see how they don’t cover anything!",
          "author": "Omgpostmybadreview",
          "date": "31 Jul 2026"
        },
        {
          "rating": 1,
          "title": "Website & App Not Allowing Users To Sign Into Accounts",
          "body": "This is honestly ridiculous. I can’t sign into my account online. I’m told to try using the app and the app doesn’t work. What happened? Because I was able to log into my account a few months ago. I have automatic payments set (thank god), but I need access to info about my plans ASAP and can’t get any immediate access? Judging by other comments, this has been a prolonged issue. What is going on?",
          "author": "Bde127",
          "date": "31 Jul 2026"
        }
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      "version": "1.10",
      "released_at": null,
      "notes": "Update to member savings program. Removal of hearing discount program information."
    },
    {
      "store": "apple",
      "version": "1.11",
      "released_at": null,
      "notes": "Biometrics are now available for the Ameritas Benefits app along with other security and content updates. Members will be prompted to re-register to enable the new authentication platform. Details include: - Biometric sign-in feature - Fixed MFA \"remember this device\" save option - Added a new Contact Us form"
    },
    {
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    },
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      "version": "1.13",
      "released_at": null,
      "notes": "Today's release includes integrating a short user questionnaire to assess usability, efficiency and overall satisfaction of the Ameritas Benefits app. Members with a no-network vision plan can now view their benefit summary."
    },
    {
      "store": "apple",
      "version": "1.14",
      "released_at": null,
      "notes": "Ameritas is always working on performance improvements and bug fixes to give you the best experience possible."
    },
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      "version": "1.15",
      "released_at": null,
      "notes": "Today's release expands access for dependents to register for their own account and view limited benefit and claims details. Additional improvements include simplified paperless management settings, adding a direct link to Find a Provider, and standard bug and security updates."
    },
    {
      "store": "apple",
      "version": "1.16",
      "released_at": null,
      "notes": "Members can now save ID cards to their digital wallet from the Ameritas Benefits app. Additional updates include streamlined link access when reviewing member savings details."
    },
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      "released_at": null,
      "notes": "This release features various bug fixes and improvements."
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      "released_at": null,
      "notes": "This release features various bug fixes and improvements."
    },
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      "released_at": null,
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      "released_at": null,
      "notes": "This release features various bug fixes and improvements."
    },
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      "released_at": null,
      "notes": "This release features various bug fixes and improvements."
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      "notes": "This release features various bug fixes and improvements."
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    },
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