Advance Auto Parts

• Free

Last verified 6 Sep 2026

• Free to download

Last verified 31 Aug 2026

4.8 123370 ratings · App Store

1. 5/5Buying brake pads

   I saw that online I would get between 15%/20% so I came into the store on flamingo and St. Rd 84. I was immediately greeted and the lady at the counter asked if I needed help finding something and we proceeded to find my items. She was able to give me an accurate estimate on pricing with a military disc, and also let me know it may be better to order online since I was offered the other percentage off. I asked her if the items in my cart were accurate and she even printed out the part numbers for me so I could verify (match up the numbers) and make my purchase. She let me know it would be a minute and the other two gentlemen were all patient with me waiting in the store(as I was the only one) but we’re all about to multitask with their own “work assignments” and help me. They were awesome!

   Solá BBW · 6 Sep 2026

2. 1/5App has consistent errors/Tech support is hard of hearing

   I am running the app on an iPhone 11 with iOS version 14.4.2 and App version 1.6.3. I did not have any issues with the app until the most recent update. After updating, any time that I add an item or view an item details, the app starts to display the page and then jumps to an error page that says “Error: Oops, something went wrong.” I uninstalled the app, reinstalled, logged in, logged out, and the error keeps repeating. I performed a screen record of the error in progress. Better than a screenshot since the way the error appears is fully displayed from homepage to error. I contacted Advanced Auto Parts, their tech support and customer service. I provided all details and the screen recording. Days later, I was contacted and told to uninstall and reinstall the app. I did it to humor them and still had the same error. I told them the error persisted. A new agent told me that I probably needed to reinstall the app or visit the website directly. I had already visited the website. I want an app that works, not empty solutions that have already been tried. Just fix the app. I really did not want to give a poor review of the app. It worked well for me before in the past. The new app has bugs that need to be fixed. Just looked at the most recent reviews and it seems they know there is an issue. The tech agents should be told rather than have customers jump through hoops on fire. Just going to get you customers heated.

   LowSmartDude · 6 Sep 2026

3. 5/5Good Parts, Better Service

   All parts I get from our local Advanced Auto are always the right parts. They go above and beyond to get me the best deals they can, I buy a lot of parts from them. For someone on a fixed budget that’s very important. Before I started going to this Philippi Advanced Auto, I would never even use Advanced Auto, I’d drive to Clarksburg /Bridgeport, Buckhannon or Elkins from Philippi to Autozone, Parts Plus, Napa or to O’Reilly (which I really miss who used to bring me parts when I was in Texas) Wayne is especially awesome. It’s important when you walk in to a parts store to feel like you’re ordering a part from a friend, parts places need more of that type salesman that will work with the customer to get them the best deals. Thank you all our sales people at our local Advanced Auto.

   Pro Street Mopar · 6 Sep 2026

4. 5/5Advance auto app purchase

   I have been enjoying Advanced Autos purchase app and the discounts they provide. The discounts plus the speed perks and fuel points make it a no brainer to purchase parts from Advanced. Would like them to be able to apply military on top of the other discounts but for the saving I already get, I can’t grumble to much about the price. I would be nice to be able to order parts through the app even if they are at another store and have them brought to my local stored instead of having to call. The staff at my local store are great, it’s just to hassle of calling and having them find the part and then order it to my store. They have to put it on inventory so I can then add it to cart and purchase it to take advantage of the discounts.

   MVSWANN · 6 Sep 2026

5. 4/5Overall Good But Glitchy

   As far as product selection and availability, choosing pickup and shipping methods, the site is easy and helpful to use. However, when you’re scrolling through products the app gets glitchy. Say I’m searching through motor oils. As I scroll down list, it will open a product I didn’t select and then won’t easily return to the option list. The deeper into a list I scroll, the more it starts freezing and slowing down and the search becomes too time consuming. The only way to find a product quickly is to type the name into the search - which is fine only if you know the exact name of the product you need. Seems like something a simple software update could resolve.

   enb4269 · 6 Sep 2026

4.7 76519 ratings · Google Play

1. 1/5

   online orders are never prepulled. when you show up and have to wait for them to shop around for the items.

   Jeff Lionberger · 1 Aug 2026

2. 1/5

   advance in callihan did one of their greatest workers wrong...... She definitely needs to get a lawyer and sue the people responsible for making her life a living hell....Sandra Baker is/was the absolute best worker that they ever had....

   Lilly Goodwin · 1 Aug 2026

3. 1/5

   This app is extremely slow. It takes 5 minutes for basic pages to load. And no, it is not my phone. I'm certain my experience is like other users' experience with this app. Please hire a better software engineer to fix this app.

   Tony · 1 Aug 2026

4. 4/5

   all good

   Bob Gehret · 1 Aug 2026

5. 5/5

   rally good 👍

   Carlos Powell · 1 Aug 2026

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• 5.5.1 · 22 Jul 2026
• 5.6.1 · 26 Aug 2026