Abound: Send Money to India

• Elite — $9.99

Last verified 6 Sep 2026

4.4 13989 ratings · App Store

1. 2/5Good rates but horrible app interface a d poor service

   This is surely the worst UX for a financial services app. It’s absolutely user unintuitive and full of bugs. The otp doesn’t work frequently and I have to keep requesting it multiple times which results in getting locked out as the otp requests reach the maximum limit. I’ve lost out on some really good rates due to this issue. I don’t understand why I need to even request an otp to just see the rate for the day. This doesn’t make sense if there’s a limit on the no of otp requests. Additionally I never get any alerts on the cash back offers for remittances. The Abound support team has no clue on the tech issues. They just give me the same scripted response to wait for 24 hours. It’s a joke to ask me to wait when forex rates keep changing. So why do I keep enduring this painful app… coz when it works and the rates are good it’s worth it. The moment I find a better app I’m getting off. It takes a real talent to develop such a poor app!!!

   sheesha06 · 6 Sep 2026

2. 1/5Extremely Frustrating Experience

   Extremely Frustrating Experience Due to Delays & Lack of Transparency I had a very disappointing experience using Abound for a money transfer. I initiated the transfer on March 31, and the app indicated that the funds would be delivered by April 10. When the money did not arrive by that date, I contacted customer support and was given a revised timeline of April 15. When that date also passed, I was then told the transfer would be completed by April 21. The most frustrating part is that throughout these multiple follow‑ups, at no point was I informed that KYC was required to complete the transfer. Only on April 21—after nearly three weeks of waiting and repeated delays—was I finally told that the transfer was on hold due to missing KYC. This information should have been communicated clearly at the start or during my earlier conversations with support. The constant shifting of delivery dates, combined with incomplete and delayed information, caused unnecessary stress and inconvenience. Customer support felt reactive rather than proactive, and I had to repeatedly chase them for basic clarity. If KYC is mandatory, it should be made obvious upfront, not disclosed weeks later after funds are already stuck. Overall, this experience shows a lack of transparency and poor communication. I would strongly caution others before using this app for time‑sensitive or important transfers unless these issues are addressed.

   SarthakBir · 6 Sep 2026

3. 1/5Stop! Don’t install this scam likely app.

   Poor app and when needing support it open a bit to answer your questions. When questions asked to the bot, it responds with random info. I receive their email notifications as I have an account with them. I deleted the app and I continued to receive email notifications. I decided to unsubscribe the emails, it showed error ( which didn’t allow me unsubscribe and it is legally required for them to have this option). Next, after the unsubscribe didn’t work, I decided to contact them using their contact us option attached to the email and guess what! It mandatorily required me to re-install the app to contact them. I decided to re-download the app as that’s the was only option I thought. Once I re-installed the app, I decided to access support using their support option attached to their app. Guess what! It opened up a live chat where bot apparently answers to any questions. When typed questions like “unsubscribe emails” it just responds with random information. Tried to ask other questions thinking it would lead me to actual support, but there is no way to receive actual support at all. This app seems more like fraud app where it doesn’t even provide basic in app support. I recommend you to never install this app or create an account with them. This app doesn’t even follow basic legal requirement to allow user to unsubscribe their emails.

   Spatel235 · 6 Sep 2026

4. 1/5HORRIBLE COMPANY

   I signed up with this company to do cash back offers. I’ve done plenty of them and i haven’t gotten a cent back in cash app. They claim to pay you $20 for your referrals who also completes cash back offers as well. I’ve had over 8 people sign up and complete their offers and they weren’t paid either. They say that they will email you regarding your concern, but you will never get an email. They say give it 24 hours to be paid and you will NOT be paid. Its been a week and I still haven’t received anything. Then to get out of paying they will say that they don’t see your transaction which is a lie because you have proof from your attached card statements. Its like they only have the same few reps speaking to you. I was just talking to a rep by the name of Subiksha and the rep left the chat in the middle of our conversation without helping me or saying that they were leaving. If I could give this company 0 stars, I wouldn’t give them half of that. They false advertise and THEY DO NOT PAY YOU. I wish that I would’ve read these other reviews because clearly this has been an ongoing issue. Oh, and they always have a glitch or technical issues so expect to be told that when you contact support via chat to ask about your promised funds. They also don’t have a phone number to be contacted. I’m making a complaint with the BBB against them as well. I want this company shut down

   Brii' · 6 Sep 2026

5. 1/5Worst customer service experience. Sketchy app behaviour. Scam alert!!

   I started using this app during cricket worldcup when it has 10 usd monthly cashback for willow. The experience then was great. But the issue came when i was trying to cash out my rewards recently. I have 25 usd to cashout, but the minimum limit is 30 for normal users and 10 for elite users. So I took a elite user trial. When i try to cashout now, it keeps saying that an email was sent to my invox and have to approv there. I tried it like 10 times now, my inbox is empty. I checked the spam mail and there are no mails to my inbox. The worst part comes now. I tried chatting with customer care. Almost all of the time, there are no live agents. It would not matter to me if the issue was later resolved. But, when the agents comed online at a certain point, the app bugs out and i cant post my message to the agent in chat. I send my message and ot would not reflect in the chat ui. After agent exits due to non response. I can again send my messages in app. Then it again says no agents online. And the cycle repeats. Worst part is the customer service, they keep saying the minimum cash is 30 for cashbacking. They wouldnot care the point where i say that I am an elite user. This entire app has sketchy practices all over it. I will never ever use an app which is assosiated with times of india again. It is a scam to me from my experience.

   Chethan_2307 · 6 Sep 2026

Privacy

Accessibility

No accessibility labels collected yet.