Zions Bank Mobile Banking

• Free

Last verified 30 Aug 2026

4.7 30862 ratings · App Store

1. 4/5Good, stable full function bank app.

   This app is for Zions Bank account holders. Instantly see your account balance, deposit checks (certain limitations and restrictions apply) with your camera, pay bills and make transfers between Zions internal bank accounts and even with external accounts. I have been a Zions customer for more than fifteen years. It has been such a terrific bank that even though I moved east (for my job) and the nearest bank location is now more than 800 miles away I have continued banking with Zions. This app is almost like having a local bank branch in my pocket. Every function simply works and very easy to use, with functions grouped intuitively. However, my only dislike is that some of the navigation labels leave a little to be desired. Once you have used the app a little bit navigating around inside the app is easy and natural. As I said using a function in the app is easy, finding the functionality in the app can be difficult until you have used the app a few times and become familiar with it.

   Levi Abbott · 30 Aug 2026

2. 2/5Settings screen is blank

   I get just a blank screen under the settings screen in the app so biometrics options can’t be enabled. I’ve tried uninstalling and reinstalling the app and still no go. Biometrics (face recognition) are enabled on my iPhone X and work fine in other apps. This has been a problem in this app for well over a year and on previous phones for finger recognition. I’m not happy that I have a security risk every time I open the app and have to not only re enter my password but it also doesn’t store my login despite enabling the login to be stored at the login screen. ***UPDATE: I read through other comments and once again deleted the app as the developer suggested for others reporting the same issue in prior posts. Although I know I tried deleting and reinstalling the app as recently as just 5 months ago, I figured MAYBE it was worth one more try. Surprisingly, It did work. Clearly the developer needs to really work on getting these issues resolved without deleting the app again or at the very least offer a message to all mobile clients IN THE APP that the bug can’t be fixed with just an update. Why waste so many people’s time when you know of a solution and that it occurs with a broad spectrum of users for iPhones??? Do you really think there are many users out there willing to spend this kind of time trying to tell you about your bug? Do your customers a favor zions bank and be a little more proactive about this.

   HolgerDansker · 30 Aug 2026

3. 2/5Wow so many annoyances

   Well to begin, I’ve loved banking with Zions and I’ve been with them for 5+ years. Love the customer service. Have had 0 issues with going in and talking with someone but man this app is no other word but FRUSTRATING. It always gives me notifications that “the network is unavailable, try again later” or there are constant updates. You’d think with all the updates it’d be running well. Then there’s the issue with the passwords. Granted, I am forgetful when it comes to passwords but there have been multiple times I’ve entered the password correctly and it gives me the error message that it’s wrong then when I do change the password it tells me the network is unavailable. This is really frustrating when I’m trying to make sure a bill went through or how much I have in the account so I can make sure there will be no overdraft. I’ve contacted my phone carrier service and internet service on many occasions to make sure it’s not my service or phone but I always get the same answer, it must be the app your connection is fine. I’m no computer programmer or designer but my husband banks with another establishment for his work that is equal to the performance of Zions in our opinion when it comes to overall experience and he cannot believe how much hassle it is for me to do my online banking in comparison to how easily he gets his done. Like I said I love Zions but especially with the times we are in I may look elsewhere for Mobil and/or banking services because I can’t drive to a Zions bank location everyday to have them tell me my balance.

   Mesagirl2018 · 30 Aug 2026

4. 3/5Horrible app update

   The new update is horrible! The font size is too big to see all the information (yes, you can switch to condensed view in some areas, which helps, but this isn’t available everywhere), too many menus to navigate, too many steps to move through, and my biggest complaint is not being able to see my credit card transactions in the app! I’m redirected to the credit card website, which is horrible in and of itself. I’ve used the app in the past in order to avoid going to the poorly designed credit card website and now I’m forced to use it, making me want to take my credit card business elsewhere. The only reason why we have a credit card with Zions is to have all our banking in one place. This new update defeats that purpose. I appreciate the attempt to add more features to the app, but by taking away features and adding more steps, it’s definitely not “simplified”.

   Michele-A · 30 Aug 2026

5. 2/5This app is always having problems steer clear/Update

   We are in the process of moving everything from this bank to another. The reason is the app. It’s unreliable and as the warning on the website says “online banking is shutting down intermittently…” which by the way has been going on since Friday. So for two days they have been working on it and haven’t fixed it. This is typical of Zion’s online and app banking. After three years of this we are done. Can’t wait to get everything transferred over and be done with Zion’s bank. What an incompetent app. I wouldn’t advise even banking here because of that. Update: we are still moving everything over to a new bank, direct deposits etc. Takes time. The app hasn’t been as glitchy but I hate the inconvenience of the new OTP. I have to have a one time passcode delivered to sign in every single time from email or phone? I already have a password and face biotics to use. I need to be able to smoothly sign into my app quickly. Thankful our new bank isn’t doing this.

   kjgidaho · 30 Aug 2026

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