AppCorpus
Market US

WHBM White House Black Market

by Chico's FAS Inc.

iPhone · iPad

Active Last checked 4 Sep 2026

Quick verdict

What it is
Store information collected; independent summary not yet available.
At a glance
  • Free to download

Categories and search queries

Official categories

AppCorpus categories

Key functions

Function Availability Access Scope Evidence
Apple Wallet Yes Free App Store Store published
Free app Yes Free Store published

Screens

App Store

12 store screenshots

WHBM White House Black Market ipad screenshot 1
WHBM White House Black Market ipad screenshot 2
WHBM White House Black Market ipad screenshot 3
WHBM White House Black Market ipad screenshot 4

Pricing & paywalls

App Store

  • Free

Ratings & reviews

App Store

4.8 13817 ratings · App Store

  1. 5/5Web Browser version versus app

    I am disappointed and surprised the app doesn’t have the outfit combo recommendations that are show through the browser website view. I have shopped at WHBM for years. In general, I think they are over prices for the quality. Often I know I’m Buying an outfit that will only look good one time, I’ll look good the one time though! The sweaters especially degrade quickly, one wash and even when careful you notice a difference. shoes and belts just fell apart on the hangar after little use.

    jameenh · 4 Sep 2026

  2. 1/5Store personnel can act a bit like “Pretty Women”

    Sadly Returns/exchanges are not overly welcome at the boutique I frequent. For example: I had been told by customer service that in order to take advantage of the next days 20% entire order sale that I had to buy everything again and return the first order!? I thought that was not very good service but he said it is policy. I spent a small fortune renewing my wardrobe from this boutique because I love the classic style and have many things from early 2000 still in my closet! So, I brought back what I initially ordered to get an immediate refund (the wait is not acceptable online; I’m not a wealthy woman!) and was in a hurry to make a play at 5:30 that night… I forgot my phone at home and therefore, could not locate the order for one swimsuit to exchange. Nina called customer service and was on hold for literally 45 minutes as I asked four times (at first very sweetly) to just return the money for my returns and let me come back another time with my phone to easily find the order because I was going to be late…she actually said in a spiteful tone that she “wasn’t going to hang up on customer service now after all this time” my friend and I never made the play. This sort of lack of respect is not acceptable especially when the customer is trying to comply just as told. Anyway, from now on if I continue to shop here I choose to do on line shopping only. Plus side, there is more online to choose!

    Death god 187 · 4 Sep 2026

  3. 1/5Great store, horrible app

    0 stars. There are constant issues with this app. Sale prices on items often don’t transfer to your cart, if items in your cart happen to go on sale you won’t get the sale price unless you delete and re-add to your cart, my favorites list has not worked properly in months (I add items but they disappear and don’t reappear in my favorites until I delete the items that do show and even then they only reappear one at a time), now I am trying to add items to my cart and it keeps saying there is an issue and to reopen the app but closing and reopening it isn’t resolving the problem, sometimes I go to check out and it just says there is a problem and won’t allow me to check out often until some of my items are sold out, if one item in your cart sells out they remove it from the cart but when I go to check out I get a message that I need to remove the items before I can check out (but I can’t remove it because they already did), photos of clothing are often inaccurate, coupon codes from the mail never ever work, I could go on and on. This app is seriously the worst and I love the store so I really wish they could get it under control. It’s insanely frustrating.

    La Rondine · 4 Sep 2026

  4. 3/5Problems with the WHBM app

    I love shopping online at WHBM but the app is riddled with glitches . I have an iPhone and the default browser is safari . I had to call almost every time I wanted to make a purchase on the app because the order wouldn’t go through and customer service will tell me that it’s because I own an iPhone and the app has problems /glitches with this browser . I’m asking you ; at least 50% of the customers have an iPhone, so why doesn’t WHBM take care and resolve those glitches so we , the customers of WHBM won’t have to spend almost always close to an hour waiting in queue for a customer service representative. I would except much more from a hide end company like WHBM and I would expect them to get on top of it and resolve those glitches that we , the IPhone users keep encountering . I hope someone in the upper management of the WHBM sees my review and will finally do something about it ! Thank you !

    KorenPT · 4 Sep 2026

  5. 1/5Not worth the time to load it

    Using the site directly from the internet offers more features than this WHBM app. Ive tried it numerous times at first thinking there might be a learning curve. No, this app it limited. Over and over again it seemingly randomly refuses to load a specific item to display details, more photos, etc. Given an “oops, try again” prompt I uselessly have hit this button again & again. It does not help. Also, if the “what to wear” the item with feature is available, then it’s well hidden as is the option to write a review. Shopping online should not be challenging nor frustrating, it should be fun. It should also not take customers an inordinate amount of time to learn the app, rather it should take no time at all. This company gets thousands of my dollars per year, yet they never seem to listen to any of their customer feedback never mind mine. I fear this review is useless in this regard. Si, please just avoid avoid this app. You will be better off.

    jacey2c · 4 Sep 2026

Privacy & accessibility

App Store

Privacy

  • Data Linked to You — Analytics — Identifiers — User ID Developer declared
  • Data Linked to You — Analytics — Purchases — Purchase History Developer declared
  • Data Linked to You — App Functionality — Contact Info — Email Address Developer declared
  • Data Linked to You — App Functionality — Purchases — Purchase History Developer declared
  • Data Linked to You — Contact Info Developer declared
  • Data Linked to You — Identifiers Developer declared
  • Data Linked to You — Purchases Developer declared
  • Data Not Linked to You — Analytics — Diagnostics — Crash Data Developer declared
  • Data Not Linked to You — Analytics — Diagnostics — Performance Data Developer declared
  • Data Not Linked to You — Analytics — Identifiers — Device ID Developer declared
  • Data Not Linked to You — Analytics — Search History Developer declared
  • Data Not Linked to You — Analytics — Usage Data — Product Interaction Developer declared
  • Data Not Linked to You — App Functionality — Diagnostics — Crash Data Developer declared
  • Data Not Linked to You — App Functionality — Diagnostics — Performance Data Developer declared
  • Data Not Linked to You — App Functionality — Location — Coarse Location Developer declared
  • Data Not Linked to You — App Functionality — Search History Developer declared
  • Data Not Linked to You — App Functionality — Usage Data — Product Interaction Developer declared
  • Data Not Linked to You — Developer’s Advertising or Marketing — Search History Developer declared
  • Data Not Linked to You — Developer’s Advertising or Marketing — Usage Data — Product Interaction Developer declared
  • Data Not Linked to You — Product Personalization — Contact Info — Name Developer declared
  • Data Not Linked to You — Product Personalization — Search History Developer declared
  • Data Not Linked to You — Product Personalization — Usage Data — Product Interaction Developer declared
  • Data Not Linked to You — Contact Info Developer declared
  • Data Not Linked to You — Diagnostics Developer declared
  • Data Not Linked to You — Identifiers Developer declared
  • Data Not Linked to You — Location Developer declared
  • Data Not Linked to You — Search History Developer declared
  • Data Not Linked to You — Usage Data Developer declared
  • Data Used to Track You — Identifiers — User ID Developer declared
  • Data Used to Track You — Identifiers Developer declared

Accessibility

No accessibility labels collected yet.

Versions

App Store

  • 1.0
  • 1.1

    minor bug fixes

  • 1.1.1

    minor bug fixes

  • 1.2

    Various bug fixes and improvements

  • 1.3

    Various bug fixes and improvements

  • 1.6

    Various bug fixes and improvements

  • 1.7

    Various bug fixes and improvements

  • 1.8

    Various bug fixes and improvements

  • 1.8.1

    Small bug fixes

  • 1.8.2

    Bug fixes

  • 1.8.3 Prepare For Submission

    My Offers - Easily access and apply current rewards & offers to cart from the My Account page Bug fixes

  • 1.8.4

    Bug fixes and improvements

  • 2.0.0

    We're excited to introduce several new features and improvements in this update to enhance your shopping experience Chico’s. Here's what's new: Variant Level Wishlist - create wishlists for specific product variants! Easily save your favorite colors, sizes, and styles for quick access when shopping. Enhanced Push Messaging with inbox and preference center - stay organized with our new inbox feature and receive important updates, offers, and messages all in one place. Customize your notification preferences for a more personalized shopping experience. Category Carousel on Home - discover your favorite product categories faster with our new category carousel on the home screen. Swipe through and find what you love with ease. Enhanced Product Listing Page - Add to Cart: Quickly add products to your cart with just one tap. Color Switching: Easily preview products in different colors before making a choice. Image Swipe: Swipe through product images for a more detailed view of what you're interested in.

  • 3.0.0

    Introducing Visual Search! We're excited to bring you a brand-new way to explore and discover White House Black Market items. With our new Visual Search feature, simply point your camera at objects, and let the app uncover information, find similar items, or offer relevant suggestions. Key Highlights: Instant Discovery: Identify objects in real-time with a quick scan. Smart Recommendations: Find related items and explore new possibilities effortlessly. Enhanced Accessibility: A visual journey for everyone, unlocking information in a snap. Thank you for being part of the White House Black Market community!

  • 3.0.1

    Thank you for using our app! In this release, we have resolved a critical bug that was causing some customers to be locked out after 30 days of inactivity. Now, you can enjoy unlimited access to your account. We appreciate your patience and continued support.

  • 3.0.2

    Introducing Personalized Messaging:- Shopping can be so rewarding! We are leveling up your app experience by informing you know when you’ve earned or received bonus rewards. Wishlist:- Love something but want to save it for later? View your Wishlist from anywhere! New Images & Video:- Love our looks? We will be enhancing our app with fresh imagery & new videos to keep you in the know for our latest styles. You’ll always be on trend!

  • 4.0.0

    Shopping got even easier with our newest update! - View our simplified product information, enhanced sorting & final sale information. - You’ll quickly know if there are any changes to your cart. - Want to save something for later? View your faves, anytime anywhere. We’ve also made several small improvements and bug fixes to give you a better shopping experience!

  • 4.1.0

    Shopping got even easier with our newest update! - View our simplified product information, enhanced sorting. - You’ll quickly know if there are any changes to your cart. - Want to save something for later? View your faves, anytime anywhere. We’ve also made several small improvements and bug fixes to give you a better shopping experience!

  • 5.2.0

    We’ve packed this release with enhancements to make your experience smoother, smarter, and even more rewarding. New Loyalty Home Module: See your loyalty status and any available rewards right on the home screen—no extra taps needed. Apply for a Private Label Credit Card: Signed‑in users can now apply directly through the app for a seamless and secure experience. Updated My Account Menu: Enjoy a cleaner, more intuitive layout that makes it easier to manage your profile, preferences, and account details. New Loyalty Tiers: We’ve expanded our loyalty program with new tiers to unlock even more perks and benefits.

  • 5.2.1

    We’ve packed this release with enhancements to make your experience smoother, smarter, and even more rewarding. New Loyalty Home Module: See your loyalty status and any available rewards right on the home screen—no extra taps needed. Apply for a Private Label Credit Card: Signed‑in users can now apply directly through the app for a seamless and secure experience. Updated My Account Menu: Enjoy a cleaner, more intuitive layout that makes it easier to manage your profile, preferences, and account details. New Loyalty Tiers: We’ve expanded our loyalty program with new tiers to unlock even more perks and benefits.

  • 5.2.2

    We’ve packed this release with enhancements to make your experience smoother, smarter, and even more rewarding. New Loyalty Home Module: See your loyalty status and any available rewards right on the home screen—no extra taps needed. Apply for a Private Label Credit Card: Signed‑in users can now apply directly through the app for a seamless and secure experience. Updated My Account Menu: Enjoy a cleaner, more intuitive layout that makes it easier to manage your profile, preferences, and account details. New Loyalty Tiers: We’ve expanded our loyalty program with new tiers to unlock even more perks and benefits.

  • 5.2.3

    We’ve packed this release with enhancements to make your experience smoother, smarter, and even more rewarding. New Loyalty Home Module: See your loyalty status and any available rewards right on the home screen—no extra taps needed. Apply for a Private Label Credit Card: Signed‑in users can now apply directly through the app for a seamless and secure experience. Updated My Account Menu: Enjoy a cleaner, more intuitive layout that makes it easier to manage your profile, preferences, and account details. New Loyalty Tiers: We’ve expanded our loyalty program with new tiers to unlock even more perks and benefits.

  • 5.2.4 · 10 Jun 2026

    We’ve packed this release with enhancements to make your experience smoother, smarter, and even more rewarding. New Loyalty Home Module: See your loyalty status and any available rewards right on the home screen—no extra taps needed. Apply for a Private Label Credit Card: Signed‑in users can now apply directly through the app for a seamless and secure experience. Updated My Account Menu: Enjoy a cleaner, more intuitive layout that makes it easier to manage your profile, preferences, and account details. New Loyalty Tiers: We’ve expanded our loyalty program with new tiers to unlock even more perks and benefits.

Alternatives

Availability by market

Data quality & evidence

Page completeness
Live store listing
Last verified
4 Sep 2026
Sources
App Store

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