We Energies

• Free

Last verified 30 Aug 2026

4.8 56069 ratings · App Store

1. 5/5Upper management doesn’t appear listen to customer

   I am disappointed with the new billing statements which require 2 papers (more land fill) rather than 1 and are not as easy to understand as the previous billing statements. I am on “time of use” and no longer receive the amount of money I save. Also, I receive my check on the first of the month and have asked if I simply could receive my paper statement by the first so I can get my money management completed. While the customer service people (who are usually very helpful) tried many times to help me achieve my request by changing my due date, it didn’t help me achieve my simple request. I have gone to the app snd don’t know if this will help. So I am not happy with We Energies because while I am a good customer who simply wants to pay my bill, you make this request so much more difficult than it used to be.

   laedt · 30 Aug 2026

2. 5/5Easy as pie !

   If you don’t have the App yet then you need to download it right away . It makes things much easier, I can pay my bill with just a couple taps . One thing I love I can just tap my App and see what my balance is . I can see when the due date is . Then that makes it easier to pay my bill on time . I did not grow up with the internet , so I don’t like using it . However I have no problem using the app, it’s so easy. You can see what you paid compared from last year . You can see exactly how much you pay from month to month. I would highly recommend using this App !

   SamW60 · 30 Aug 2026

3. 1/5Crappy app

   while it does have some nice features, the very first thing that this app did was it forcibly enrolled me in electronic statements, without asking. What a great way to make a first impression. Some of us do not want to have to log into dozens of different websites for all of our banks, investments, utility providers, services, and other statement-generating businesses every month. It is in no way easier or better for the end user. I do not want to be tasked with having to keep track of all of these, and I still have to download and print many of them out for tax purposes, so it is better just to have them mailed through the USPS, which is simple and reliable. I am tired of hearing the lie of how much easier electronic statements are, and I highly resent being automatically enrolled without even being asked. it just shovels more work off on to the consumer, and is a poorly disguised attempt to reduce We Energies costs of doing business.

   milwj · 30 Aug 2026

4. 5/5A Complete App

   We live in a rural area of the UP & most all information I need I get in the palm of my hand. I can pay my bill with a couple of clicks from the app, I can monitor the outages in our area, and I can report an outage if we have one. My only complaint is that there was a widespread intentional power outage for some upgrades to the infrastructure. I got no notification ahead of time. Had it not been for my neighbor telling me I would not have known of the outage. Minor inconvenience. We turned on our portable generator for about three hours, and there was minor inconvenience.

   HoeneSpringsMike · 30 Aug 2026

5. 5/5It’s cheap, and professional.

   I had a small misunderstanding of the process in the beginning because it was my first time paying electric. I’m new to my apartment, and these things. I made a call to the customer service and their rep was extremely helpful. The app is extremely easy to use and simple, and the customer service is accessible. As far as efficiency goes, WE energies has their service together. The bills are cheap and reasonable for what you use. I typically leave things on in my apartment and usually come home to a bill around $30. Good stuff.

   bonqueetea · 30 Aug 2026

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