Verizon Call Filter

• Free

Last verified 30 Aug 2026

4.7 322801 ratings · App Store

1. 1/5Working in reverse so they can monetize your contacts

   This app frequently blocks legitimate calls and allows the spam robo-calls to proceed through unhindered. They used to allow you to report spam numbers for blocking, but now you have to pay extra for that feature. There is a whitelist feature that allows known callers, however, you are limited to only five phone numbers on the White list. After this, you must pay for the service to continue to add more numbers to the White list. Ordinarily, I could live with this, however, when the Call Filter starts to block legitimate phone calls from companies that I do business with and then suggest that I need to pay a fee to permit those calls to arrive, meanwhile, still allowing the robo-calls to reach my phone, I take exception to this business practice. I have been a customer of Verizon for 23 years and it is absurd that they treat long-term customers as potential sources of subscription dollars after we have poured thousands of dollars into their fat wallet, already. The aspect I find the most deplorable, however, is that it helpfully suggests that it will allow phone calls from your contacts if you just let them farm contact information by giving access to your contacts list. Is there no place that is safe from harvesting personal information for marketing gain and reselling data? If I’m going to continue to get robo-calls anyway I’m just going to uninstall this greedy app, rather than give you more money for a service that should have been free from the beginning, and rather than letting you have access to my contacts list.

   BadWolf2112 · 30 Aug 2026

2. 5/5Thank you

   Thank you, those calls are so annoying. It’s hard to keep up with everyone’s policies and who they can see my information to. My phone needs to be cleaned out in the worst way. At least they have the option to leave a voice message so I can determine whether it’s important or not. I’m on a strict budget & every penny counts even if they are going to quit making them. I am always happy engaging with your team & most stores. However everyone I have spoken with has been incredibly helpful & patient with my lack of technical skills and knowledge. Also has been very supportive of my needs. I absolutely love my Verizon family that I have had the privilege to speaking with over the phone. I seriously lack interaction with technology. People are very important and can’t be replaced by an automated system. The fact that I have a choice to speak with a live person is extremely helpful through my lack of technical skills & are very helpful for my needs through this service. This may not have been the response you’re seeking however maybe it will reach the ears of those who do.

   MacChristy · 30 Aug 2026

3. 1/5Use with extreme caution

   After getting spammed by unwanted calls (several per day) I upgraded to call filter plus. Recently I noticed my financial advisor’s calls were going straight to voicemail. After several days of research, I discovered that Verizon’s app was doing it and his number was listed as medium risk. Going into the app I found my doctor’s number, my own land line number, my locksmith and some other important contacts were blocked and also going straight to voicemail. Frankly, I was surprised that Verizon’s filter automatically blocks numbers in my contact list and without directly informing me. At least with calls that I manually blocked from my iPhone, I can see they are blocked completely in my contact list on my phone. With call filter plus, the only way to know is to go to the Verizon Call Filter App and look at the blocked call list. This has caused me big problems in the past because I didn’t understand why calls were going directly to voicemail. I recommend subscribing to this only with extreme caution and am leaving this review as warning for the app. The app should have a bullet proof way of white listing contacts and/or informing you that they are blocked. This could be resolved by a notification, email or text message. To top it off you are only allowed to white list 10 numbers. Any other spam filter is better than that.

   CBornotCB · 30 Aug 2026

4. 1/5Another poorly written app from Verizon, dismal support

   I’m not sure why I expected anything else from Verizon, but this is yet another app from a company that puts out apps that feel like they were written by a 12-year-old in their momma’s basement. While it has a blocked some calls, as others here have mentioned, a large percentage of spam calls still get through. Unless you are willing to pay them the $3 a month you also don’t get to report the other spam calls that come in. Furthermore, there is no way to block calls that come in from places like Armenia or Azerbaijan, which is where they’ve started to come in since Verizon deployed this app. Multiple calls to Verizon support, and I use the term ‘support’ very loosely, have garnered nothing but representatives who tell me to use my phone’s ability to block calls or to pay the $3 a month to help them improve their app by adding to the anti-spam list. This is beyond ridiculous, and just goes to further prove how greedy Verizon is. If Verizon actually cared about customers being harassed by these call Spammer‘s they would put out an app that actually worked with no charge for actual features that work. Until then, this app is essentially useless. Don’t waste your time or effort with it. If I could give this app a -5 star review I would. Giving it a 1 star review is an insult to 1 star apps everywhere. Oh yeah, and apparently Verizon doesn’t have enough self-respect to reply to negative reviews. They’re apparently happy with what any other developer or company would consider embarrassing reviews.

   BSB-Tuba · 30 Aug 2026

5. 5/5Amyb

   Johnking3456 is absolutely right. Verizon sets you up to think call filter will prevent unwanted calls but every day I get 20-30 calls per day with no end in sight. I first went to BestBuy and was ignored with one comment “everybody gets these calls” end of help. Geek squad no help. My husband’s issues were more important. Then I went to Verizon where the tech also acted like I was bothering him but took my phone and said he blocked the international calling. But later I noted he also removed my paid for call blocker and put in Verizon call filter. It first yesterday I thought it was working but guess what this morning there were 6 calls from Barcelona. Those ten digit numbers that most block/filters can’t get rid of. When I came to this page I noted the 1 rating. After suffering trying to enter the six spam numbers into call filter with added instructions to do several other steps such as looking for the number in their spam bank I must say it is not worth the trouble. Yes Verizon should have a better app for this issue especially since they are recognized as a leading telephone entity. The only reason I stay with Verizon is because my father and my sister both spent their careers and retired from “MaBell” as it was once referred to but my husband is having his doubts and wants a company that cares about their customers and their products. Both Bestbuy and Verizon should train their technicians that taking a customers phone “correcting” an issue then giving it back does not help us at all. Techs you know how to fix issues but your client still does not know how to handle the issues that come up with their $600 phone. Thanks for nothing.

   BooBoome2 · 30 Aug 2026

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