T-Mobile Scam Shield

• Free

Last verified 30 Aug 2026

4.7 207749 ratings · App Store

1. 5/5Unique Outstanding Design App!

   Funny as I sit here I can remember when security was never thought to be so important for your phone. You could pick up a phone book and get the number you wanted to call. Remember when you could get a operator to help and dial the number for you. When you answered your phone never was any danger that goes on today. When the idea that the phone company came out with that we could hide our phone number from the world seemed like a good idea but as it turned out this was the start of the security system problem that now has blown out of proportion! This app is truly trying to get back to where it is safe to answer your phone again! But it is not simple and the Crooks that have caused this mess are not making it easy to correct the problem. They are not rolling over and playing dead. They use tricks to try and keep on trying to steal your money and Identity. But they are losing with the help of this great unique technology outstanding app! So hang in there and help the Developers report what is happening to you and report the phone number that is a scam or fraud. Your helping to beat the Crooks even though it may not seem like it so Mr. Developer I Tip my Hat 🎩 to you and say “ Thanks “

   RLNfirst · 30 Aug 2026

2. 3/5It works but Unknown & Blocked that are Reported calls are still allowed to come through

   Calls are still allowed to come through from unknown callers or scam calls even though you have reported them and block them several times and you do not know you have gotten a scam call sometimes until you look at your scam shield app for example the last two days at like between 8:30 AM and 9 AM I’ve been getting several calls from individuals I do not know and I leave them go to voicemail and then I blocked them and I report them as a scam or fraud or spam but they still are allowed to go through if they’re blocked and reported they should not be allowed to come through otherwise it’s a good app and if you want to do anything else you have to pay otherwise it’s free those are the only things I don’t like about this app if I don’t know who your eye don’t want you to be calling me if you’re blocked this app should not let it come through and if you reported this app should stop the call otherwise T-Mobile has a good app here so I hope T-Mobile fixes it because I’m tired of getting calls from people I do not know on a unlisted private number that is on the National Do Not Call List t-Mobile please work on this if a call is blocked no other calls should be coming through from that number and also allow the person to know it’s a scam call when it’s ringing through as well as if it’s blocked once it should not be coming through at all and that’s final!

   MABasenjis · 30 Aug 2026

3. 4/5Doesn’t Block KNOWN Scammers

   I would give 5 stars but when I have 775 calls in less than two weeks and 90-95% come from a KNOWN SCAMMER called Beyond Benefits! They call every 5-15 minutes from 8am to 8pm. A SIMPLE Google search pulls up MULTIPLE. Articles of how this is a KNOWN scammer spoofing a legitimate company. The company even has “Not A Call Center” in their name now. I have blocked at LEAST 20 numbers from them and this app STILL has not listed them as a known scammer and auto blocked them. This is ridiculous. If I pay for an app, I expect them to know KNOWN scammers that have MILLIONS of reports and block them. They should NEVER be allowed to get thru. This app blocks “possible scam” calls from other numbers but will not block this Robo Calling, no sound, just hangs up on you and sells your number and calls it NONSTOP from HUNDREDS of numbers. LIST THEM AS A KNOWN SCAMMER! How hard is that? Why am I being subjected to their harassment when I have reported every single call. That should have triggered you to take a deeper look! Come on! BLOCK THEM. You have no problem blocking other known scammers. And yet this one not only gets thru when already blocked three different ways but continues to call on new numbers under THE SAME NAME. Just block them. Please.

   ignoranceatitafinest · 30 Aug 2026

4. 1/5Doesn’t actually do anything

   I’ve had this for some time now, a year and a half to 2 years and it’s not doing anything. It looks nice, makes you feel like it’s probably doing something, nope. The irritating call gets through, I go to the app and there’s no record of the call. I look through the record of calls that they have and proceed to click the past calls they should have stopped (but didn’t) and select one at a time, block them all. The last call they stopped was 2 months ago and probably only because it had been set to block by me similarly some time beforehand. So I can just block calls in the phone settings and have the same benefits and just as much difficulty of blocking numbers 1 by 1. There’s no blocking by the name in here, only the number, so your pest calls from the same caller id but different number get through anyway unless you’ve already blocked that number specifically, and with how this app doesn’t do anything, I’m not sure they block all numbers you’ve set to block anyway since they don’t even show the call existing minutes after it just came through. I thought they probably let this app go and it’s obsolete but hey they had a recent update, accessibility. Good so I suppose I can move through the app easier to see that it’s doing nothing for me. Edit: thanks for the generic response to this asking that I send suggestions to you on how to improve the product. If the above is above isn’t enough, how about you just make it work? Or stop saying it will work? I had 2 calls get through today, it’s not doing anything.

   Jaison710 · 30 Aug 2026

5. 1/5I Had No Choice but to Download this app

   I was more or less forced into downloading this app because T-Mobile shut down Sprints app. This app is totally worthless unless you go Premium. I pay over $300 for 3 phones each month for phones that don’t work more than half the time. The service is horrible & T-Mobile says they have the best coverage out of anybody, talk about half truths not even. I’m worried I’m going to have to dial 911 someday & something is going to go wrong in the worst way. Call gets dropped as it usually does, call taker won’t be able to hear me due to poor signal, or it goes to 2 other counties that their borders are close to me. That’s already happened 4 times. Thankfully I’m a volunteer FF & called our 911 center on my radio. I don’t want to get started about text messages, voice mail, & email. Anyone of those I can get somewhat in a timely manner or it can take up to over a few days or I’ve gotten voicemails or emails that took well over a week to come in. I’d like to hear that explanation. Finally is it common practice that I have to reboot my phone once a week? I don’t think that’s how it works. I was prompted to give a review & so I have. I’ve talked to other Sprint/T-Mobile customers & they have the same complaints that I’ve just placed in writing. It’s mind boggling that I pay that much for something I can’t rely on. I highly doubt I’ll be around much longer to make anymore complaints in a review.

   FF Doc · 30 Aug 2026

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