UPMC Health Plan

Name: UPMC Health Plan
Rating: 4.6 (6951 reviews)
Author: UPMC Health Plan

by UPMC Health Plan

iPhone · iPad

Active Last checked 6 Aug 2026

App Store ↗

Quick verdict

What it is: Store information collected; independent summary not yet available.
At a glance: Free to download

Categories and search queries

Official categories

Medical
Health & Fitness

AppCorpus categories

Key functions

Function	Availability	Access	Scope	Evidence
Free app	Yes	Free	—	Store published

Screens

App Store

11 store screenshots

Pricing & paywalls

App Store

Free

Last verified 6 Aug 2026

Ratings & reviews

App Store

4.6 6951 ratings · App Store

2/5Persistent Issues Logging In
Every time I log into my account through the app and mobile browser and finish 2 factor authentication, it brings me to a page to reset my password. I have not selected that I want to reset my password, and my password clearly works for me to log into the app and get to the 2-FA login. It does not let me close out the screen telling me to create a new password and I do not want to keep updating a new password every time I log into the app. Every time I click “log in” and not “reset password”. I just updated the app to the latest version and deleted and reinstalled the app and am having the same issue. How can I please get this fixed?

Emily💕😋🎀 · 6 Aug 2026
2/5Flex card scanner
So much for not being embarrassed at the checkout. I scan product at Walmart says approved for purchase get to checkout ( doesn’t make any difference if it’s self check out or a regular check out) it WILL NOT approve product. Have called UPMC flex card customer service they tell me maybe the registers are not updated. They tell me what I can purchase at Walmart and I cannot purchase it. I purchased flushable wipes the beginning of August on the flex card now when I scan them at Walmart it says they’re not approved. But I get to the register and they are approved. No one wants to seem to fix the flex app. It’s all my fault.

Dee100658 · 6 Aug 2026
3/5Often frustrating
This is useful as a bare bones option but is often frustrating to use. Most recently the “back” button has completely disappeared in my app, meaning if I click on a claim to check the details I then have to fully log out and log back in to get anything done. There is also no option to select the plan that shows by default when you login in and the “request a prior authorization” option appears to send your information into the ether never to be seen again.

AGN82 · 6 Aug 2026
5/5Amazing Customer Service Line!
I’ve recently had a phone call with an individual on the line (I didn’t catch her name) and she was extremely helpful and patient with me the entire 30 minutes I was on hold with her. I was anxious in the beginning due to certain deadlines I needed to get done for college clearances but every question I asked was met with compassion and understanding for my situation. By the end of the call, all my worries went away. Whoever she is, thank you so much for helping me. I normally don’t leave reviews and i hope there’s a more direct way to 5-star her service directly but this is the only option I see. I encourage anyone to use it when you need questions and I hope she becomes rich and famous.

ThanhThu0ng · 6 Aug 2026
4/5Great app except for one issue
This app has been so useful and id love to give it five starts however it has one annoying pain point. Why would the default option be to show you a plan you had years ago?? The default should be the then-current plan. Customer service said there is no way to switch this on my end. Developers please, please, please make the change so the current plan is the default when logging in. Please and thank you.

juujuubee412 · 6 Aug 2026

Privacy & accessibility

App Store

Privacy

Data Linked to You — App Functionality — Contact Info — Email Address Developer declared
Data Linked to You — App Functionality — Contact Info — Phone Number Developer declared
Data Linked to You — App Functionality — Health & Fitness — Fitness Developer declared
Data Linked to You — Contact Info Developer declared
Data Linked to You — Health & Fitness Developer declared
Data Not Linked to You — App Functionality — Usage Data — Product Interaction Developer declared
Data Not Linked to You — Usage Data Developer declared

Accessibility

No accessibility labels collected yet.

Versions

App Store

24.10
Thank you for using the UPMC Member App! This update makes it easier to opt in to paperless communications, improves readability with updated font, and includes various bug fixes for a smoother experience.
24.4
Thank you for using the UPMC Member Mobile App! We've added some minor enhancements and bug fixes.
24.5
Thank you for using the UPMC Member Mobile App! In addition to some minor enhancements and bug fixes, we've added the following: - Banner Updates - System Alerts
24.6
Thank you for using the UPMC Member Mobile App! This version includes minor enhancements and bug fixes.
24.7
Thank you for using the UPMC Member App! This version includes small updates that support the release of the new UPMC Member Site.
24.8
Thank you for using the UPMC Member App! This version includes a new prescription payment plan for our Medicare and SNP members.
24.9
Thank you for using the UPMC Member App! In this update, we've expanded app access to even more members. CHIP Heads of Household, Dental/Vision only, Dental only, Vision only, and HSA/FSA only members can now use the app without being redirected to the UPMC Health Plan Member Site after logging in. We've also introduced an in-app feedback feature, so you can easily share your experience with us.
25.1
Thank you for using the UPMC Member App! This update introduces a seamless onboarding experience for returning members, allowing them to compare their spending from previous years. We've also addressed various bugs to ensure a smoother and more reliable app experience.
25.10
Thank you for using the UPMC Member App! We've made your login experience smoother and added new login animations. Enjoy the access to more spending account options and updates for the upcoming 2026 plan year. Plus, we've added small enhancements and resolved bugs for better performance.
25.2
Thank you for using the UPMC Member App! This latest update introduces a seamless in-app telehealth experience for all members who are 18+, allows minors with individual plans to gain access to their premium payments, and provides more recommended care options.
25.3
This update includes an infrastructure upgrade, enhancing system reliability, optimizing load times, and support future scalability.
25.4
Thank you for using the UPMC Member App! This latest update made minor enhancements to ensure a more seamless user experience.
25.5
Your experience matters to us. In this latest UPMC Member App update, we’ve resolved an issue with the HomeNav service that was affecting login for some users. We’ve optimized its performance for greater stability and ease of use. Additional enhancements and bug fixes have been made to improve overall functionality.
25.6
Thank you for using the UPMC Member App! This update includes pharmacy prior authorizations with real-time status tracking for improved transparency. We've also implemented multiple bug fixes and improvements for more stable user experience.
25.7
Thank you for using the UPMC Member App! This latest update made minor enhancements and an upgrade to ensure a more seamless user experience.
25.8
Thank you for using the UPMC Member App! This latest update made minor enhancements to ensure a more seamless user experience.
25.9
Thank you for using the UPMC Member Mobile App! Our newest release brings optimized login and onboarding for speed and delivers minor enhancements for improved performance.
25.9.1
Thank you for using the UPMC Member Mobile App! Our newest release contains minor enhancements for improved performance.
26.1
Thank you for using the UPMC Member Mobile App! Our newest release contains minor enhancements for improved performance.
26.2
Thank you for using the UPMC Member Mobile App! Our newest release contains minor enhancements for improved performance.
26.3
This release introduces InApp notifications that provide real time updates, helping you stay informed directly within the app. We’ve also made a few small enhancements to improve overall performance and usability, along with bug fixes to ensure a smoother and more reliable experience.
26.4
Thank you for using the UPMC Member App! This update adds quicker access to key features and improves spending account access, along with minor enhancements and bug fixes for better performance.
26.5.0
Thank you for using the UPMC Member App! This release includes enhancements to our 24/7 Video Visit and Telehealth services, helping make it easier to access the care you need, when you need it.
26.6.0 · 24 Jul 2026
Thank you for using the UPMC Member Mobile App! Our newest release contains minor enhancements for improved performance.
iOS App Version 24.11
Thank you for using the UPMC Member App! This update includes seamless in-app telehealth experience for all members 18+, updates to the Medicare and SNP flex spend accounts, and an update to the barcode scanner that will eliminate intermittent issues.

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Alternatives

MyUPMC — Same category + similar ratings
My Highmark App — Same category + similar ratings
Penn State Health — Same category + similar ratings

Availability by market

Data quality & evidence

Page completeness: Live store listing
Last verified: 6 Aug 2026
Sources: App Store

Independent summary has not been published yet.

Report a correction

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AppCorpus MCP gives your agent current app data, prices, screens, features and sources.

Example prompt

Compare UPMC Health Plan with MyUPMC.

View JSON

GET /api/v3/apps/540785586

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      "average": 4.6,
      "count": 6951,
      "market": "us",
      "observed_at": "2026-08-06",
      "reviews": [
        {
          "rating": 2,
          "title": "Persistent Issues Logging In",
          "body": "Every time I log into my account through the app and mobile browser and finish 2 factor authentication, it brings me to a page to reset my password. I have not selected that I want to reset my password, and my password clearly works for me to log into the app and get to the 2-FA login. It does not let me close out the screen telling me to create a new password and I do not want to keep updating a new password every time I log into the app. Every time I click “log in” and not “reset password”. I just updated the app to the latest version and deleted and reinstalled the app and am having the same issue. How can I please get this fixed?",
          "author": "Emily💕😋🎀",
          "date": "6 Aug 2026"
        },
        {
          "rating": 2,
          "title": "Flex card scanner",
          "body": "So much for not being embarrassed at the checkout. I scan product at Walmart says approved for purchase get to checkout ( doesn’t make any difference if it’s self check out or a regular check out) it WILL NOT approve product. Have called UPMC flex card customer service they tell me maybe the registers are not updated. They tell me what I can purchase at Walmart and I cannot purchase it. I purchased flushable wipes the beginning of August on the flex card now when I scan them at Walmart it says they’re not approved. But I get to the register and they are approved. No one wants to seem to fix the flex app. It’s all my fault.",
          "author": "Dee100658",
          "date": "6 Aug 2026"
        },
        {
          "rating": 3,
          "title": "Often frustrating",
          "body": "This is useful as a bare bones option but is often frustrating to use. Most recently the “back” button has completely disappeared in my app, meaning if I click on a claim to check the details I then have to fully log out and log back in to get anything done. There is also no option to select the plan that shows by default when you login in and the “request a prior authorization” option appears to send your information into the ether never to be seen again.",
          "author": "AGN82",
          "date": "6 Aug 2026"
        },
        {
          "rating": 5,
          "title": "Amazing Customer Service Line!",
          "body": "I’ve recently had a phone call with an individual on the line (I didn’t catch her name) and she was extremely helpful and patient with me the entire 30 minutes I was on hold with her. I was anxious in the beginning due to certain deadlines I needed to get done for college clearances but every question I asked was met with compassion and understanding for my situation. By the end of the call, all my worries went away. Whoever she is, thank you so much for helping me. I normally don’t leave reviews and i hope there’s a more direct way to 5-star her service directly but this is the only option I see. I encourage anyone to use it when you need questions and I hope she becomes rich and famous.",
          "author": "ThanhThu0ng",
          "date": "6 Aug 2026"
        },
        {
          "rating": 4,
          "title": "Great app except for one issue",
          "body": "This app has been so useful and id love to give it five starts however it has one annoying pain point. Why would the default option be to show you a plan you had years ago?? The default should be the then-current plan. Customer service said there is no way to switch this on my end. Developers please, please, please make the change so the current plan is the default when logging in. Please and thank you.",
          "author": "juujuubee412",
          "date": "6 Aug 2026"
        }
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  "changes": [
    {
      "store": "apple",
      "version": "24.10",
      "released_at": null,
      "notes": "Thank you for using the UPMC Member App! This update makes it easier to opt in to paperless communications, improves readability with updated font, and includes various bug fixes for a smoother experience."
    },
    {
      "store": "apple",
      "version": "24.4",
      "released_at": null,
      "notes": "Thank you for using the UPMC Member Mobile App! We've added some minor enhancements and bug fixes."
    },
    {
      "store": "apple",
      "version": "24.5",
      "released_at": null,
      "notes": "Thank you for using the UPMC Member Mobile App! In addition to some minor enhancements and bug fixes, we've added the following: - Banner Updates - System Alerts"
    },
    {
      "store": "apple",
      "version": "24.6",
      "released_at": null,
      "notes": "Thank you for using the UPMC Member Mobile App! This version includes minor enhancements and bug fixes."
    },
    {
      "store": "apple",
      "version": "24.7",
      "released_at": null,
      "notes": "Thank you for using the UPMC Member App! This version includes small updates that support the release of the new UPMC Member Site."
    },
    {
      "store": "apple",
      "version": "24.8",
      "released_at": null,
      "notes": "Thank you for using the UPMC Member App! This version includes a new prescription payment plan for our Medicare and SNP members."
    },
    {
      "store": "apple",
      "version": "24.9",
      "released_at": null,
      "notes": "Thank you for using the UPMC Member App! In this update, we've expanded app access to even more members. CHIP Heads of Household, Dental/Vision only, Dental only, Vision only, and HSA/FSA only members can now use the app without being redirected to the UPMC Health Plan Member Site after logging in. We've also introduced an in-app feedback feature, so you can easily share your experience with us."
    },
    {
      "store": "apple",
      "version": "25.1",
      "released_at": null,
      "notes": "Thank you for using the UPMC Member App! This update introduces a seamless onboarding experience for returning members, allowing them to compare their spending from previous years. We've also addressed various bugs to ensure a smoother and more reliable app experience."
    },
    {
      "store": "apple",
      "version": "25.10",
      "released_at": null,
      "notes": "Thank you for using the UPMC Member App! We've made your login experience smoother and added new login animations. Enjoy the access to more spending account options and updates for the upcoming 2026 plan year. Plus, we've added small enhancements and resolved bugs for better performance."
    },
    {
      "store": "apple",
      "version": "25.2",
      "released_at": null,
      "notes": "Thank you for using the UPMC Member App! This latest update introduces a seamless in-app telehealth experience for all members who are 18+, allows minors with individual plans to gain access to their premium payments, and provides more recommended care options."
    },
    {
      "store": "apple",
      "version": "25.3",
      "released_at": null,
      "notes": "This update includes an infrastructure upgrade, enhancing system reliability, optimizing load times, and support future scalability."
    },
    {
      "store": "apple",
      "version": "25.4",
      "released_at": null,
      "notes": "Thank you for using the UPMC Member App! This latest update made minor enhancements to ensure a more seamless user experience."
    },
    {
      "store": "apple",
      "version": "25.5",
      "released_at": null,
      "notes": "Your experience matters to us. In this latest UPMC Member App update, we’ve resolved an issue with the HomeNav service that was affecting login for some users. We’ve optimized its performance for greater stability and ease of use. Additional enhancements and bug fixes have been made to improve overall functionality."
    },
    {
      "store": "apple",
      "version": "25.6",
      "released_at": null,
      "notes": "Thank you for using the UPMC Member App! This update includes pharmacy prior authorizations with real-time status tracking for improved transparency. We've also implemented multiple bug fixes and improvements for more stable user experience."
    },
    {
      "store": "apple",
      "version": "25.7",
      "released_at": null,
      "notes": "Thank you for using the UPMC Member App! This latest update made minor enhancements and an upgrade to ensure a more seamless user experience."
    },
    {
      "store": "apple",
      "version": "25.8",
      "released_at": null,
      "notes": "Thank you for using the UPMC Member App! This latest update made minor enhancements to ensure a more seamless user experience."
    },
    {
      "store": "apple",
      "version": "25.9",
      "released_at": null,
      "notes": "Thank you for using the UPMC Member Mobile App! Our newest release brings optimized login and onboarding for speed and delivers minor enhancements for improved performance."
    },
    {
      "store": "apple",
      "version": "25.9.1",
      "released_at": null,
      "notes": "Thank you for using the UPMC Member Mobile App! Our newest release contains minor enhancements for improved performance."
    },
    {
      "store": "apple",
      "version": "26.1",
      "released_at": null,
      "notes": "Thank you for using the UPMC Member Mobile App! Our newest release contains minor enhancements for improved performance."
    },
    {
      "store": "apple",
      "version": "26.2",
      "released_at": null,
      "notes": "Thank you for using the UPMC Member Mobile App! Our newest release contains minor enhancements for improved performance."
    }
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      "app_id": 1365606965,
      "name": "MyUPMC",
      "url": "https://appcorpus.com/apps/myupmc-1365606965",
      "reason": "Same category + similar ratings"
    },
    {
      "app_id": 1658630454,
      "name": "My Highmark App",
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      "Independent summary has not been published yet."
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    ],
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    "data_cutoff": "6 Aug 2026"
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}