Quick verdict
- What it is
- Store information collected; independent summary not yet available.
- At a glance
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- Free to download
Categories and search queries
Official categories
- Travel
- Navigation
AppCorpus categories
Key functions
| Function | Availability | Access | Scope | Evidence |
|---|---|---|---|---|
| Apple Wallet | Yes | Free | App Store | Store published |
| Free app | Yes | Free | — | Store published |
Screens
App Store
12 store screenshots
Pricing & paywalls
App Store
Shown for US
- Free
Ratings & reviews
App Store
Shown for US
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5/5App works great!
5 Stars and it looks like most agree with me. This app is reliable and adds convenience to my bus commute every day. It’s easy to use to pay my bus fare and I don’t have to pay extra to see when my bus is going to arrive like that other transit app. Are bus riders just lazy when it comes to reviews? Feels like I’m the only one taking the time.
SDNoOne · 6 Aug 2026
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2/5Forced to use it, could be MUCH better
There are some serious UX issues. It doesn't show your progress towards fare cap, only that you've hit fare cap. Day capping applies on your second ride, but you'd have to get out your calculator or a spreadsheet to see month capping progress. But that's not all: it doesn't display any indicator of fare capping on the main page, only on the transaction page. So not only do you have to go to another screen to check if this ride is going to cost you or not (and this is not a speedy app), but if you're fare capped and your wallet is at zero, it will say that you DON'T have fare or passes and need to add money to ride. Which is false. You need to add money once the cap expires. Maybe in an ideal world everyone would have money all the time, but a lot of people who ride the bus are poor and might need to wait until payday. Anyway, I'd much rather use the physical reloadable card, but another downgrade from the app my transit authority used to use is that you can't manage the card through the app. You have to use a different system... but don't worry, they cancel out the card if you have the app because screw riders if their phones die I guess 🙃 There's no way to contact them for app issues, only my local transit authority. But my transit authority isn't the one making the poor decisions about this interface, I'm pretty sure. If there were a better option, I'd use that. But unfortunately it's the only game in town.
psychicdaydreams · 6 Aug 2026
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1/5Another app, another waste
The transition to this app was a disaster. No information was sent to me. Accounts were not automatically transferred. Money was not transferred. This surprise meant I walked home. The UI is terrible. No user research or testing. As other reviews state, features have been removed or degraded. One thing that violates basic design principles is the “Ride” tab. If you tap on a pre-populated result, it gives you the schedule. If you tap the search and tap the same result in the autocomplete options list, you get a series of steps (like a maps app) to get you to that location. Tapping the same thing in the same place with the same heading should do the same thing. They do not. Hire real designers that can do user research. Hire real developers that can do a basic email verification flow that actually works the first time. I’m petitioning my councilman to get rid of this app as soon as possible. A real usability improvement would be something like the MTA. You tap to pay. No app. No account. Same rate capping. Adding money to a balance that is rate capped is the same as or worse than day/week/month passes. You either add the same amount as a pass, but you have to look it up instead of selecting a simple option, or you pay more than a pass up front and hope you use what’s left after the cap is hit. If you don’t, the money is stuck there.
DrHilarious · 6 Aug 2026
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2/5Works great…when it does.
When it works, it works wonderfully! I can look at routes, see stops, know exactly where I need to be and when. Problem: I have to delete and reinstall the app approximately 4 times a week because it just completely forgets any buses exist. I look at the Ride tab at just the wrong time? App insists there are no bus stops near me. Try to figure out my route somewhere the night before? How about a 2 hour walk, even though we’ve established you live directly next to a bus stop? I’ve tried every form of troubleshoot. The only thing that works is the ol’ IT method: delete and reinstall, delete and reinstall, over and over. I don’t get to save addresses anymore, I have to just remember where things are so I can search for them after every reset. Since August 1st, I’ve had to have 4 security codes sent to me, which may seem light unless you know it’s the night of the 8th and I’ve literally already hit a monthly average of every other day.
ajamesconnor · 6 Aug 2026
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1/5Fourth time downloading it this month!
Bugs with stops on the map don’t clear unless you delete and reinstall the app, deleting all Favorite stops (love recreating this every week or two, hint: keep a log to help restore). Stop drift among transit systems in the WisGo set. Amazingly cool that when you just need info fast, you can reliably know this app will fail. Deserves to have negative stars because this is not used by choice by riders, forced onto it by systems that use UMO. Pretty awful experience! Fix your failure, UMO. Update! After the FOURTH download in a month, back to do it a FIFTH time as the stops keep drifting into other systems. Update 2! STILL drifting stops, unresolvable “errors” with stops, zero fixes after at least 2 updates, only use it as we’re forced to.
Theyboughtmybank · 6 Aug 2026
Privacy & accessibility
App Store
Privacy
- Data Linked to You — App Functionality — Contact Info — Email Address Developer declared
- Data Linked to You — App Functionality — Contact Info — Phone Number Developer declared
- Data Linked to You — App Functionality — Contact Info — Physical Address Developer declared
- Data Linked to You — App Functionality — Financial Info — Payment Info Developer declared
- Data Linked to You — App Functionality — Identifiers — User ID Developer declared
- Data Linked to You — App Functionality — Location — Precise Location Developer declared
- Data Linked to You — Contact Info Developer declared
- Data Linked to You — Financial Info Developer declared
- Data Linked to You — Identifiers Developer declared
- Data Linked to You — Location Developer declared
- Data Not Linked to You — Analytics — Diagnostics — Crash Data Developer declared
- Data Not Linked to You — Analytics — Diagnostics — Other Diagnostic Data Developer declared
- Data Not Linked to You — Analytics — Diagnostics — Performance Data Developer declared
- Data Not Linked to You — Analytics — Usage Data — Product Interaction Developer declared
- Data Not Linked to You — App Functionality — Diagnostics — Crash Data Developer declared
- Data Not Linked to You — App Functionality — Diagnostics — Other Diagnostic Data Developer declared
- Data Not Linked to You — App Functionality — Identifiers — Device ID Developer declared
- Data Not Linked to You — App Functionality — Usage Data — Other Usage Data Developer declared
- Data Not Linked to You — App Functionality — User Content — Customer Support Developer declared
- Data Not Linked to You — Diagnostics Developer declared
- Data Not Linked to You — Identifiers Developer declared
- Data Not Linked to You — Usage Data Developer declared
- Data Not Linked to You — User Content Developer declared
Accessibility
No accessibility labels collected yet.
Versions
App Store
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5.107.2
Thanks for riding with Umo! We've made a number of app improvements including continued performance and stability enhancements.
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5.114.0
Thanks for riding with Umo! We've made some updates which includes bug fixes, improved performance and stability.
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5.123.2
Thanks for riding with Umo! We've made some updates which includes bug fixes, improved performance and stability.
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5.132.0
Thanks for riding with Umo! We've made some updates which includes bug fixes, improved performance and stability.
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5.134.0
Thanks for riding with Umo! We've made some updates which includes bug fixes, improved performance and stability.
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5.139.2
Thanks for riding with Umo! We've made some updates which includes bug fixes, improved performance and stability.
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5.76.0
We update the Umo Mobility app as often as possible to make it faster and more reliable for you. Welcome Rogue Valley Transportation District and High Point Transit System! *** Enhancements you'll find in the latest update *** - Improved user login and signup flow incl. logout functionality - Spotlight on Umo Mobility features - Various performance and stability improvements
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5.80.1
Thanks for riding with Umo! We update the Umo Mobility app as often as possible to make it faster and more reliable for you. Welcome Boise City Go, Omaha Metro & VC Bus Pass riders! *** Enhancements you'll find in the latest update *** - Based on your feedback we have made the account set-up easier for passengers moving over from the TouchPass app to Umo - Various performance and stability improvements
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5.88.1
Thanks for riding with Umo! We update the Umo Mobility app as often as possible to make it faster and more reliable for you. Welcome TouchPass users! *** Enhancements you'll find in the latest update *** - Based on your feedback we have made the account set-up easier for passengers moving over from the TouchPass app to Umo - Various performance and stability improvements
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5.93.0
Thanks for riding with Umo! We've made a number of app improvements including continued performance and stability enhancements. We also want to welcome WisGo (MCTS) riders!
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6.0.0
Welcome aboard! We’re excited to announce an entirely new Umo App designed to make journeys more seamless and enjoyable for riders whose transit agency uses Umo. Improved Payment Flexibility One of the key highlights of this update is the enhanced payment flexibility. Now, riders can delete a payment method and use their stored value (cash balance) to purchase passes, if enabled by the agency. This update ensures smoother transactions and greater convenience during trips, eliminating the hassle of managing multiple payment methods. Enhanced UI for Effortless Trip Planning The improved user interface empowers riders with intuitive navigation capabilities. With significant UI enhancements, trip planning has never been easier. Whether exploring new regions or navigating familiar routes, you’ll find it a breeze to map out your journey and make the most of your transit experience.
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6.0.1
Welcome aboard! We've made an update to the Zip/Postal code field in the 'Add Card' section of the new Umo App, now allowing Canadian users to input their Postal Code correctly.
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6.0.2
Welcome aboard! We've made updates to the new Umo App, which includes Ride tab bug fixes, accessibility improvements, improved performance and stability.
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6.0.3
Welcome aboard! We've made updates to the new Umo App, which includes bug fixes, accessibility improvements, improved performance and stability.
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6.0.4
Welcome aboard! We fixed an issue where the keyboard was not appearing under Redeem Benefit Code. Users will now be able to successfully enter a Benefit Code to be redeemed in the app.
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6.0.5
Welcome aboard! We've made updates to the Umo App, which includes bug fixes, improved error messages, performance and stability. We are also updating the experience in the app for agencies that do not support trip planning.
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6.1.0
Welcome aboard! We are releasing a new feature called Account Linking, making purchasing fare products for others easier than ever. We've also made additional updates to the Umo App, which includes bug fixes, improvements to account deletion requests, app performance and stability.
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6.1.1
Welcome aboard! We are releasing a new feature called Account Linking, making purchasing fare products for others easier than ever. We've also made additional updates to the Umo App, which includes bug fixes, improvements to account deletion requests, app performance and stability.
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6.2.0
Welcome aboard! We've made updates to the Umo App, which includes bug fixes, improved performance and stability. We're also going to show more trip options in trip planning, service alerts only for the selected agency, multiple favorites can now be added in the app, and we have a new “Update map” button in Ride screen.
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6.2.1
Welcome aboard! We fixed an issue where where 'More Options' links were not appearing on the Home screen for agencies with configured links. These links are now visible again.
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6.3.0
Welcome aboard! We've made updates to the Umo App, which includes new features, bug fixes, improved performance and stability. Users will now see an updated page for location selection. We are also reinstating real time bus icon on map, enabling users to view live bus locations directly on the map in various parts of the app.
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6.4.0
Welcome aboard! We've made updates to the Umo App, which includes new features, bug fixes, improved performance and stability. Users will now see when a departure is canceled or running early. More bus stops are shown on the map, grouped in clusters when many stops are located close together, and Trip Options screen was updated to remove “Healthiest” tag.
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6.5.0
Welcome aboard! We've made updates to the new Umo App, which includes accessibility improvements, bug fixes, improved performance and stability. Users will now have the ability to save routes as favorites, copy and paste benefit codes and use next‑stop alerts with fewer permissions. Users will also see a new Settings screen where they can enable horizontal view of the app.
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6.5.1
Welcome aboard! We resolved an issue that was preventing users from using the trip planning function if the returned results of an address search were empty.
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6.6.0
· 3 Aug 2026
Welcome aboard! We've made updates to the Umo App, which includes bug fixes related to an issue on the Next Stop Alerts feature that prevented users from ending active trips, and fixed an issue that could cause subsequent purchases to fail after a previous purchase was completed successfully.
Alternatives
- MCTS Tracker — Same category + similar ratings
- Austin Transit: CapMetro Times — Same category + similar ratings
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- MKE Park — Same category + similar ratings
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- TransLoc — Same category + similar ratings
Availability by market
- US
Data quality & evidence
- Page completeness
- Live store listing
- Last verified
- 6 Aug 2026
- Sources
- App Store
- Independent summary has not been published yet.