UKG Pro

• Free

Last verified 30 Aug 2026

• Free to download

Last verified 30 Aug 2026

4.7 302364 ratings · App Store

1. 1/5HORRIBLE APP

   Horrible app!!!! Barely ever works. My work switched over to this clock in/scheduling system. First off plotting your schedule on here is horrible. You can’t do a wide view calendar that shows all employees working on a certain day if you are looking to make trades. You also can’t do a wide view calendar just to plot days you want to work. The layout is horrible with listing the days you are scheduled vs apps like NurseGrid which keeps it clean and simple. You have to remove all these filters just to simply see your work schedule and not everything from open shifts, vacations, requests, education, and literally everything possible. If you use it you will understand. It has a very poorly designed interface. I am very tech savvy but this is not very user friendly. When my hospital switched over to this application, they had ukg reps onsite to assist with any issues. When I notified them that the app almost always doesn’t open and I have to keep redownloading the app, they responded by stating that they found people with I phones generally have that problem and the best option is to just delete, redownload, and relog in. First off when about 75% of the workforce is using I phones then that’s a big problem. Secondly, my coworkers with androids still ran into the same problem. Also ukg cannot use the excuse of poor internet connection because I have used this under different WiFi connections and locations from east coast to west coast. Still super slow with loading. I always find myself having to cut my break short to be able to give enough time to clock in on time in case I need to redownload the app again. For 2 very simple things this app is supposed to do (scheduling and clocking in and out), it is poorly designed and does not function well, and regardless of complaints they can’t or seem to not want to fix the problems.

   J-qualine · 30 Aug 2026

2. 2/5Needs Serious Password Rework

   It’s… okay. It has two major problems that need to be reworked if this app is to actually be useful: 1; it’s incredibly annoying just to get into the app, the password system is too long and complicated. I get that it’s for my safety, but forcing me to have a password longer than 8 characters, and to resign-in every time I use the app with said lengthy password, and not allowing autofilling, is inconvenient enough to where I never actually use the app but instead just tell my supervisor my clock in/out time. Fixing any of these three problems would make it to where I would actually use the app. 2; it is not user friendly at all on the interface. The app feels like it’s made to be used on a computer, which is the opposite of helpful on a phone. It is also very lackluster with the options it gives, feeling like I might as well ignore the app completely and just talking to my boss would eliminate the need for the app in the first place. It also (connecting back to problem 1) never lets you enter a fingerprint if you didn’t add one when you set up the app. I am not one to complain so heavily, but this app feels rushed, badly designed, and pointlessly confusing. If someone would make it more user-friendly, my opinion might change to five stars, to be honest. Thank you to the devs if they read this and acted on it, Tony Moriconi

   Tony Moriconi · 30 Aug 2026

3. 2/5Needs work…

   This app definitely needs more work done to it. It’s hard to navigate or understand. It’s not very informative like when you look for details in the icons list it should go into more detail with pay, schedule, time card, etc but no it’s just basic and dreary. It’s also hard to navigate through the app, it’s definitely not user friendly at all. The app has a lot of potential but I doubt anyone will upgrade it at this point. I feel like it was thrown together awful quickly and in a hurry, got sloppy and lazy, then said here you go friends, figure it out yourselves! And btw, we don’t care enough to actually put you some useful stuff on there or productive things. The app’s vacation and accrual times still aren’t fixed. I don’t know why our company elected to use this app as our organization number one go to for employee information, benefits and pay because it’s useless and a waste of time and money.

   da_beeebz · 30 Aug 2026

4. 3/5The Time card entry is way too clumsy

   The layout for filling out a time card on the phone app is way too clumsy. First off you have to type in your start hour, then you have to scroll through the hours and minutes to put in your out punch. Then you have to hit return to get back to you’re next punch in of the day and type in the time, then for the punch out again you have to scroll to put in the out time for that punch. Please make it where there is one way to put in the time either typing the hour and minute and then a.m. or p.m., or make the employee scroll through the hour a minute and then. Another inefficient and time wasting design mistake for the time input on the app is once you fill out the first week of your two week pay period you have to hit a tab at the bottom of the screen to enter the dates for the second week and you have to do that for every single day instead of having all 14 days available to scroll down to if you fill out one day and want to go to another day in the second week you once again have to go to the bottom of the screen from the first week and hit the tab so that you can get access to the dates from the second week. It’s way too clumsy and cumbers. It’s just really stupid design.

   Badly designed time card app · 30 Aug 2026

5. 1/5Worst Time keeping program I’ve ever used

   This application has an incredibly poor user interface. When used on your phone, it’s usually pretty fast but when used on the systems at work, it’s incredibly slow. It also always asks for feedback, but when you click the button to provide feedback, it takes you no where. I have used this application on a Zebra hand held device in a retail establishment and here are the things that need to be improved : - stop asking me to recommend your app to my friends. No one is doing that. - the system for putting in time slot availabilities is tedious, convoluted, and causes errors. Just allow us to put in the times we’re available (and remove having to put in the un available times - I do not need a welcome screen every day with a tutorial. We’ve been using this program for a month now and I know how to use it. - Allow us to preview our passwords to double check spelling. Do you know how many times I accidentally hit the spacebar instead of one of the letters above the spacebar? - this was explained to me by my manager but again, it’s an unhelpful system: I understand stand the skills ranking for retail employees HOWEVER sometimes you just need to fill a time slot. Allow for people to view open shifts even if the skills sets don’t match perfectly. I’m sure there are other issues with this app but they should spend more time improving the front and back end than spending money on ads in MLB stadiums. I would not recommend UKG to anyone.

   jessburt26 · 30 Aug 2026

4.2 87958 ratings · Google Play

1. 1/5

   Completely useless. Does nothing.

   Donald Borazanian · 31 Jul 2026

2. 1/5

   app is very sluggish and works about 50% of the time. if you use it for more than 2 minutes, it gives you a white screen and error message. gusto is much better.

   Joey Smakula · 31 Jul 2026

3. 5/5

   Great app works well for me, updates were nice also thanks so much..

   Galen Johnson (BigdaddyG) · 31 Jul 2026

4. 5/5

   easy to use

   Farai mike Saruwaka · 31 Jul 2026

5. 3/5

   I have fingerprint chosen as my method of login, yet for some reason after I've used my fingerprint I also have to enter manual login details too. what's the point of using fingerprint if you still have to faf about entering lengthy details?

   Jonathan Bettaney · 31 Jul 2026

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