Trustpilot: Reviews & Ratings
Find trusted companies and read reviews from other customers.
by Trustpilot
iPhone
Quick verdict
- What it is
- Trustpilot is a review platform that allows users to read and write reviews for companies, helping them make informed purchasing decisions.
- Best for
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- someone who shops online
- someone who wants to read reviews
- At a glance
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- Free to download
Categories and search queries
Official categories
- Shopping
- Lifestyle
AppCorpus categories
Key functions
| Function | Availability | Access | Scope | Evidence |
|---|---|---|---|---|
| Free app | Yes | Free | — | Store published |
Screens
App Store
6 store screenshots
Pricing & paywalls
App Store
- Free
Ratings & reviews
App Store
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5/5Real reviews from real people.
I really enjoy being a part of Trustpilot. I often have a lot to say about various companies and services but it’s difficult to know where to post my opinions. Most of the time, we only take the time to share our thoughts on negative experiences- it’s human nature. Having had experience in retail management, i understand the importance of honest feedback, both negative and positive. I prefer to share good experiences but never know if it makes a difference or where the most visibility will be. It does matter at Trustpilot! It also seems like the reviews are screened to an extent to ensure that what’s posted is helpful and not just nonsense, fake or biased. Trustpilot is cool because I get reminders to review and if a company has my email or sends me an email requesting a review- it’s automatically added to my Trustpilot account and that makes it really easy.
gross2023 · 31 Jul 2026
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1/5I truthfully wouldn’t waste any time posting reviews on this site..
I love the concept of TrustPilot, sadly they seem to suspend your account for no apparent reason. You’ll spend a great deal of time and effort posting reviews only to have your account banned and your reviews taken down. I’m a valuable and trusted member of the reviewing community. I’ve been writing reviews for nearly 15 years. I am a member of the Elite Squad of reviewers on Yelp. I have never had any issue with my reviews. I truly am taking precious time out of my schedule to write these reviews and post them on TrustPilot in order to help other people who might need to read these reviews. The fact that TrustPilot keeps suspending my account has left me so frustrated that I likely will not try to post reviews on their site any longer and I will no longer support their site in general. An example of my getting my account suspended occurred very recently, when I was attempting to leave a review for my Primary Care Physician (PCP). TrustPilot quickly suspended my account and then had the audacity to ask me to prove that I was a patient of this medical provider! The worst part, is that I gave them proof that I was a patient, but to TrustPilot, this proof wasn’t good enough, they both want and refuse to accept proof that is private in nature. I truthfully wouldn’t waste any time posting reviews on this site.
MaggieMooMcpigglesteine · 31 Jul 2026
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1/5What’s the point?
I attempted to make a review of a absolutely terrible company I spent the last two years working with on a B2B basis. It’s a foreign company, therefore not to many review services have this company even listed as an option to review them. I found that Trustpilot has 15 previous reviews of the company. I created an account with Trustpilot, I put in my experience with the company only to have Trustpilot pull the review and treat me like a criminal because I wrote a review. What I mean by treating me like a criminal is they requested an absorbent amount of information to “prove” that I worked with this company. I submitted invoices and screenshots of various communications, as requested by Trustpilot, only to have my review again retracted by Trustpilot. I am beyond frustrated at this point. I spent to much time just getting my thoughts together to write the original review, only to be disappointed by the fact that Trustpilot doesn’t believe me for no apparent reason. It’s beyond ridiculous, and incredibly frustrating, they compounded my issues with the said company. 🙄 what’s the point of making such stringent standards to write a review? You’re making it known that you’re not on the side of the consumer, but instead on the side of corporations. At least in this instance that’s what you’re doing
Nyel13 · 31 Jul 2026
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1/5This is not the bottom line of reviews!
I will never come here again and trust this app for inflation considering that they can make out change your review if you TELL THE TRUTH! Of course it would do harm if you call someone out on unethical business practices and let me tell you trust pilot is here to protect them! Hers your proof! Mind you I only told the truth and my experience and that was enough for them to fear it may do damage to their reputation of course it will and it SHOULD! But not when you can’t really tell what happened I will never trust them again I’m sure they do this all the time to protect the evil merchants from harmful reviews. Meaning you can’t trust this app to give accurate insights because they are making people change their reviews. We are grown ups we can decide what we read is accurate or not it’s not your job to assume anything. Google rules and is superior and always will be superior. Until they start making people change their reviews but up until now that’s not the case but Trustpilot wants you to trust them and they don’t even let the truth be told. So what it hurts. It’s the truth! The emailed me I can’t upload the screenshot here telling me to change my review I will not I will just post it on google where I can tell the truth!
BRex33 · 31 Jul 2026
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5/5A Reliable Go-To for Honest Reviews
I’ve had a great experience using the TrustPilot app. It’s very user-friendly, with a clean layout that makes it easy to search for companies and quickly find reviews that actually help with decision-making. I especially like how simple it is to leave a review and share my own experiences. One of the biggest strengths of the app is the transparency—it gives you access to real customer feedback, both positive and negative, so you can make more informed choices. I also appreciate how businesses can respond to reviews, which adds another layer of accountability. Overall, TrustPilot has become one of my go-to tools before trying new services or making purchases. Highly recommend for anyone who values honest, community-driven insights.
Brandon_C_ · 31 Jul 2026
Privacy & accessibility
App Store
Privacy
- Data Linked to You — Analytics — Contact Info — Email Address Developer declared
- Data Linked to You — Analytics — Contact Info — Name Developer declared
- Data Linked to You — Analytics — Diagnostics — Crash Data Developer declared
- Data Linked to You — Analytics — Diagnostics — Other Diagnostic Data Developer declared
- Data Linked to You — Analytics — Diagnostics — Performance Data Developer declared
- Data Linked to You — Analytics — Identifiers — Device ID Developer declared
- Data Linked to You — Analytics — Identifiers — User ID Developer declared
- Data Linked to You — Analytics — Search History Developer declared
- Data Linked to You — Analytics — Usage Data — Other Usage Data Developer declared
- Data Linked to You — Analytics — Usage Data — Product Interaction Developer declared
- Data Linked to You — Analytics — User Content — Photos or Videos Developer declared
- Data Linked to You — App Functionality — Contact Info — Email Address Developer declared
- Data Linked to You — App Functionality — Diagnostics — Crash Data Developer declared
- Data Linked to You — App Functionality — Diagnostics — Other Diagnostic Data Developer declared
- Data Linked to You — App Functionality — Diagnostics — Performance Data Developer declared
- Data Linked to You — App Functionality — Identifiers — Device ID Developer declared
- Data Linked to You — App Functionality — Identifiers — User ID Developer declared
- Data Linked to You — App Functionality — Search History Developer declared
- Data Linked to You — App Functionality — Usage Data — Other Usage Data Developer declared
- Data Linked to You — App Functionality — Usage Data — Product Interaction Developer declared
- Data Linked to You — App Functionality — User Content — Photos or Videos Developer declared
- Data Linked to You — Contact Info Developer declared
- Data Linked to You — Diagnostics Developer declared
- Data Linked to You — Identifiers Developer declared
- Data Linked to You — Search History Developer declared
- Data Linked to You — Usage Data Developer declared
- Data Linked to You — User Content Developer declared
Accessibility
No accessibility labels collected yet.
Versions
App Store
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1.45.0
Hey, reviewers! In this release we’ve made some small tweaks and bug fixes to give you a better review reading and writing experience. ----- We generally release a new version every two weeks. Some updates will have shiny new features, and others will be mostly improvements. If there's something you'd like to see in the app, please get in touch to let us know! Enjoy, From the mobile team at Trustpilot
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1.46.0
Hey, reviewers! In this release we’ve made some small tweaks and bug fixes to give you a better review reading and writing experience. ----- We generally release a new version every two weeks. Some updates will have shiny new features, and others will be mostly improvements. If there's something you'd like to see in the app, please get in touch to let us know! Enjoy, From the mobile team at Trustpilot
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1.47.0
Hey, reviewers! In this release we’ve made some small tweaks and bug fixes to give you a better review reading and writing experience. ----- We generally release a new version every two weeks. Some updates will have shiny new features, and others will be mostly improvements. If there's something you'd like to see in the app, please get in touch to let us know! Enjoy, From the mobile team at Trustpilot
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1.48.0
Hey, reviewers! In this release we’ve made some small tweaks and bug fixes to give you a better review reading and writing experience. ----- We generally release a new version every two weeks. Some updates will have shiny new features, and others will be mostly improvements. If there's something you'd like to see in the app, please get in touch to let us know! Enjoy, From the mobile team at Trustpilot
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1.49.0
Hey, reviewers! In this release we’ve made some small tweaks and bug fixes to give you a better review reading and writing experience. ----- We generally release a new version every two weeks. Some updates will have shiny new features, and others will be mostly improvements. If there's something you'd like to see in the app, please get in touch to let us know! Enjoy, From the mobile team at Trustpilot
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1.50.0
Hey, reviewers! In this release we’ve made some small tweaks and bug fixes to give you a better review reading and writing experience. ----- We generally release a new version every two weeks. Some updates will have shiny new features, and others will be mostly improvements. If there's something you'd like to see in the app, please get in touch to let us know! Enjoy, From the mobile team at Trustpilot
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1.51.0
Hey, reviewers! In this release we’ve made some small tweaks and bug fixes to give you a better review reading and writing experience. ----- We generally release a new version every two weeks. Some updates will have shiny new features, and others will be mostly improvements. If there's something you'd like to see in the app, please get in touch to let us know! Enjoy, From the mobile team at Trustpilot
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1.52.0
Hey, reviewers! In this release we’ve made some small tweaks and bug fixes to give you a better review reading and writing experience. ----- We generally release a new version every two weeks. Some updates will have shiny new features, and others will be mostly improvements. If there's something you'd like to see in the app, please get in touch to let us know! Enjoy, From the mobile team at Trustpilot
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1.53.0
Hey, reviewers! In this release we’ve made some small tweaks and bug fixes to give you a better review reading and writing experience. ----- We generally release a new version every two weeks. Some updates will have shiny new features, and others will be mostly improvements. If there's something you'd like to see in the app, please get in touch to let us know! Enjoy, From the mobile team at Trustpilot
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1.54.0
Hey, reviewers! In this release we’ve made some small tweaks and bug fixes to give you a better review reading and writing experience. ----- We generally release a new version every two weeks. Some updates will have shiny new features, and others will be mostly improvements. If there's something you'd like to see in the app, please get in touch to let us know! Enjoy, From the mobile team at Trustpilot
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1.55.0
Hey, reviewers! In this release we’ve added a tab for your notifications, containing any invitations you’ve received to write a review for a company. We’ve also made some small tweaks and bug fixes to give you a better review reading and writing experience. ----- We generally release a new version every two weeks. Some updates will have shiny new features, and others will be mostly improvements. If there's something you'd like to see in the app, please get in touch to let us know! Enjoy, From the mobile team at Trustpilot
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1.56.0
Hey, reviewers! In this release we’ve added a tab for your notifications, containing any invitations you’ve received to write a review for a company. We’ve also made some small tweaks and bug fixes to give you a better review reading and writing experience. ----- We generally release a new version every two weeks. Some updates will have shiny new features, and others will be mostly improvements. If there's something you'd like to see in the app, please get in touch to let us know! Enjoy, From the mobile team at Trustpilot
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1.57.0
Hey, reviewers! In this release we’ve made some small tweaks and bug fixes to give you a better review reading and writing experience. ----- We generally release a new version every two weeks. Some updates will have shiny new features, and others will be mostly improvements. If there's something you'd like to see in the app, please get in touch to let us know! Enjoy, From the mobile team at Trustpilot
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1.58.0
Hey, reviewers! In this release we’ve made some small tweaks and bug fixes to give you a better review reading and writing experience. ----- We generally release a new version every two weeks. Some updates will have shiny new features, and others will be mostly improvements. If there's something you'd like to see in the app, please get in touch to let us know! Enjoy, From the mobile team at Trustpilot
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1.59.0
Hey, reviewers! In this release we’ve made some small tweaks and bug fixes to give you a better review reading and writing experience. ----- We generally release a new version every two weeks. Some updates will have shiny new features, and others will be mostly improvements. If there's something you'd like to see in the app, please get in touch to let us know! Enjoy, From the mobile team at Trustpilot
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1.60.0
Hey, reviewers! In this release we’ve made some small tweaks and bug fixes to give you a better review reading and writing experience. ----- We generally release a new version every two weeks. Some updates will have shiny new features, and others will be mostly improvements. If there's something you'd like to see in the app, please get in touch to let us know! Enjoy, From the mobile team at Trustpilot
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1.61.0
Hey, reviewers! In this release we’ve made some small tweaks and bug fixes to give you a better review reading and writing experience. ----- We generally release a new version every two weeks. Some updates will have shiny new features, and others will be mostly improvements. If there's something you'd like to see in the app, please get in touch to let us know! Enjoy, From the mobile team at Trustpilot
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1.62.0
Hey, reviewers! In this release we’ve made some small tweaks and bug fixes to give you a better review reading and writing experience. ----- We generally release a new version every two weeks. Some updates will have shiny new features, and others will be mostly improvements. If there's something you'd like to see in the app, please get in touch to let us know! Enjoy, From the mobile team at Trustpilot
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1.63.0
Hey, reviewers! In this release we’ve made some small tweaks and bug fixes to give you a better review reading and writing experience. ----- We generally release a new version every two weeks. Some updates will have shiny new features, and others will be mostly improvements. If there's something you'd like to see in the app, please get in touch to let us know! Enjoy, From the mobile team at Trustpilot
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1.64.0
Hey, reviewers! In this release we’ve made some small tweaks and bug fixes to give you a better review reading and writing experience. ----- We generally release a new version every two weeks. Some updates will have shiny new features, and others will be mostly improvements. If there's something you'd like to see in the app, please get in touch to let us know! Enjoy, From the mobile team at Trustpilot
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1.65.0
Hey, reviewers! In this release we’ve made some small tweaks and bug fixes to give you a better review reading and writing experience. ----- We generally release a new version every two weeks. Some updates will have shiny new features, and others will be mostly improvements. If there's something you'd like to see in the app, please get in touch to let us know! Enjoy, From the mobile team at Trustpilot
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1.66.0
Hey, reviewers! In this release we’ve made some small tweaks and bug fixes to give you a better review reading and writing experience. ----- We generally release a new version every two weeks. Some updates will have shiny new features, and others will be mostly improvements. If there's something you'd like to see in the app, please get in touch to let us know! Enjoy, From the mobile team at Trustpilot
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1.67.0
Hey, reviewers! In this release we’ve added a tab for your notifications, containing any invitations you’ve received to write a review for a company. We’ve also made some small tweaks and bug fixes to give you a better review reading and writing experience. ----- We generally release a new version every two weeks. Some updates will have shiny new features, and others will be mostly improvements. If there's something you'd like to see in the app, please get in touch to let us know! Enjoy, From the mobile team at Trustpilot
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1.68.0
Hey, reviewers! In this release we’ve added a tab for your notifications, containing any invitations you’ve received to write a review for a company. We’ve also made some small tweaks and bug fixes to give you a better review reading and writing experience. ----- We generally release a new version every two weeks. Some updates will have shiny new features, and others will be mostly improvements. If there's something you'd like to see in the app, please get in touch to let us know! Enjoy, From the mobile team at Trustpilot
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1.69.0
· 3 Jul 2026
Hey, reviewers! In this release we’ve added a tab for your notifications, containing any invitations you’ve received to write a review for a company. We’ve also made some small tweaks and bug fixes to give you a better review reading and writing experience. ----- We generally release a new version every two weeks. Some updates will have shiny new features, and others will be mostly improvements. If there's something you'd like to see in the app, please get in touch to let us know! Enjoy, From the mobile team at Trustpilot
Alternatives
- Faire Wholesale — Same category + similar ratings
- My Package Delivery Tracker — Same category + similar ratings
Availability by market
- US
Data quality & evidence
- Page completeness
- Independent summary published
- Last verified
- 31 Jul 2026
- Sources
- App Store