Quick verdict
- What it is
- Store information collected; independent summary not yet available.
- At a glance
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- Free to download
Categories and search queries
Official categories
- Travel
AppCorpus categories
Key functions
| Function | Availability | Access | Scope | Evidence |
|---|---|---|---|---|
| Free app | Yes | Free | — | Store published |
Screens
App Store
6 store screenshots
Pricing & paywalls
App Store
- Free
Ratings & reviews
App Store
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5/5we love the insurance!
excellent customer service and support; easy to understand, purchase and have. Have purchased many times! We had a trip completely cancelled by tour company; prior to starting, and were able to save our insurance investment for a year, applied to next trip. we have not needed to utilize, so i cannot address this aspect.
aea52 · 6 Aug 2026
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5/5No problem logging in after waiting a few hours
I was unable to login immediately after purchasing my policy, but after waiting a few hours I could login readily. I have already benefited from one of the alerts waiting for me.
stoneseed · 6 Aug 2026
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5/5Great intel
Real time alerts based on my location were helpful and I knew you were there to help if something serious happened.
bstreff · 6 Aug 2026
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1/5Does not allow user to login
Download worked just fine but could not get past the email verification stage. I tried every email I have: AOL, Live, Gmail, to no avail. I tried Safari and Chrome. I still get the same error message telling me I cannot be redirected back to the app for verification. The app states the user must be on the same device as was used for the download so I can’t even see if it will work using my computer. Have since deleted. Good idea but I guess poor execution.
TheRavenSaysNevermore · 6 Aug 2026
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2/5Can’t file a claim
I was able to access my policy (had to use my husband’s last name instead of mine because the app has no option for entering a hyphenated last name!), but cannot open a claim. Even though my policy is there and shows up in the app, the claims process wants me to re-enter ALL the info and then some. No pre-populating or anything. I do this and then it can’t find my policy! So it’s pretty to look at, useless to use.
MamboRambo · 6 Aug 2026
Privacy & accessibility
App Store
Privacy
- Data Linked to You — Analytics — Contact Info — Email Address Developer declared
- Data Linked to You — Analytics — Diagnostics — Crash Data Developer declared
- Data Linked to You — App Functionality — Contact Info — Email Address Developer declared
- Data Linked to You — App Functionality — Diagnostics — Crash Data Developer declared
- Data Linked to You — App Functionality — Identifiers — Device ID Developer declared
- Data Linked to You — App Functionality — Identifiers — User ID Developer declared
- Data Linked to You — App Functionality — Location — Precise Location Developer declared
- Data Linked to You — Other Purposes — Contact Info — Phone Number Developer declared
- Data Linked to You — Product Personalization — Contact Info — Name Developer declared
- Data Linked to You — Contact Info Developer declared
- Data Linked to You — Diagnostics Developer declared
- Data Linked to You — Identifiers Developer declared
- Data Linked to You — Location Developer declared
- Data Not Linked to You — Analytics — Usage Data — Product Interaction Developer declared
- Data Not Linked to You — Usage Data Developer declared
Accessibility
No accessibility labels collected yet.
Versions
App Store
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2.10.0
UX improvements
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2.2.3
Bug fixes and performance improvements.
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2.2.4
Policy documents available when offline, improved country search, various enhancements & bug fixes.
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2.2.5
Bug fix for performance issues affecting existing users.
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2.3.0
Bug fixes and performance improvements.
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2.3.1
Maintenance and bug fix
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2.4.0
Improved travel alerts and advice experience.
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2.5.0
Bug fixes and UX improvements
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2.6.1
Travel smarter with destination reports expanded to include 260+ cities worldwide
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2.7.0
UX improvements
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2.7.1
UX improvements.
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2.8.0
Stay in the know with city safety maps showing high-crime zones, protest points and other areas of concern.
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2.9.0
Find local assistance fast with local emergency services numbers and maps to locate nearby hospitals and pharmacies.
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3.2.0
We've simplified the login process for primary policy holders — now, access all your policies in one place without needing to have your policy number handy.
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3.3.2
Our app now features a vibrant new look. Enjoy all the existing features you know and love like offline access to your policy documents, destination travel advice, real-time safety alerts and help when you need it from our 24/7 travel assistance team.
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3.4.1
Never miss a notification from us again! We’re adding a Notification Centre so you can easily find them. Check out the bell icon on the Home screen. Make sure you enable notifications on your phone
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3.4.2
You’ll now be able to edit your personal details in the app (be aware this won’t change the details of your actual policy though). We’ve also made some usability improvements, such as making sure the keypad doesn’t block anything you need to see or do.
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3.5.0
This update includes usability improvements for a smoother experience and technical enhancements to improve performance and stability.
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3.5.1
Plan, book, and enjoy your journeys with confidence! TravelOn brings you seamless travel experiences—now better than ever. What’s New We’ve fixed some bugs and improved usability to make your experience even smoother. Enjoy enhanced performance and reliability every time you open the app.
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3.5.3
We’ve shooed away some annoying bugs, and updated our privacy policy and T&Cs
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3.5.4
We’ve squashed those pesky bugs that were trying to hitch a ride on your holiday plans so you can holiday more and worry less.
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3.6.0
Our app just got better. Policies now load automatically, which means you can: - Sign in with the email address associated with your Travelex coverage and we’ll instantly add your policy to your app account - Access your coverage easily without entering your policy number - Quickly see your policies from the past three years in one place We’ve made your login experience faster, smoother, and more flexible: - You can now sign in using your Apple or Google account for quick access without switching apps to find your one-time passcode - You can still choose to enter your email and receive a one-time passcode if you prefer that option
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3.7.0
We’ve enhanced our app experience for all travelers. You can now access these features without a current Travelex policy: - AI‑generated itinerary planning - Destination guides with visa and vaccination requirements, local insights, and more - Safety tips for women and LGBTQ+ travelers - Information on potential travel disruptions Whether you’re planning or looking to help protect your trip, you have extra support in the palm of your hand, with or without a policy. Thanks for using and updating our Travel On app. Here’s to safer travels, made simpler.
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3.8.1
We’ve fixed a few things to help our app run better. Now it's easier for you to travel safer, plan more and worry less
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3.8.2
· 26 Jul 2026
We’ve fixed a few things to help our app run better. Now it's easier for you to travel safer, plan more and worry less
Alternatives
- AXUS — Same category + similar ratings
- myAmaCruise — Same category + similar ratings
- Faye Travel Insurance — Same category + similar ratings
- Pocket Travel — Same category + similar ratings
- Medjet — Same category + similar ratings
- Viking Voyager — Same category + similar ratings
Availability by market
- US
Data quality & evidence
- Page completeness
- Live store listing
- Last verified
- 6 Aug 2026
- Sources
- App Store
- Independent summary has not been published yet.