Toters توترز

• Free

Last verified 30 Aug 2026

• Free to download

Last verified 28 Aug 2026

4.7 45358 ratings · App Store

1. 2/5Lack of professionalism and customer support

   Toters lately has been lacking a lot in terms of quality of service and customer support. Orders are being delayed, they dont tell u ahead of time that an item is unavailable but rather they make you wait before having to text customer service to understand that the reason ur order is delayed is bc they never should’ve accepted it in the first place. Not to mention the amount time the agent takes to get back to me when i ask customer service which is AWFUL! Honestly though better of this app…what a shame…if they continue lacking soon enough they will be victim of the Nokia effect and i’ll be the first to search for alternatives…

   MGM03112000 · 30 Aug 2026

2. 2/5Offers and discounts.

   The offers in this app are very bad as they rarely give you an offer such as a discount or free delivery and when they do give you an offer that food quality is so bad or sometimes it’s very little compared to the outrageous prices. Sometimes I wanna order food without even a discount because every time I order with a discount and it doesn’t fill my stomach. It’s embarrassing that they do this every single time. I will never use this app again. Also talking about delivery prices they’re outrageously expensive like one of the restaurants is near me and it’s basically a 20 minute walk to go there so it’s not far but somehow the delivery cost 2500 IQd This is an outrageous price for a restaurant that’s near me. I do not recommend using this app. I’d reckon you go walk to the restaurant then use this app.

   GhostAyham · 30 Aug 2026

3. 1/5Unsuccessful app 👎👎👎

   Toters has been nothing but a series of letdowns. Delivery times are abysmal – the app consistently misses its estimated windows, leaving customers waiting far longer than promised. It’s clear that Toters either lacks the infrastructure or simply doesn’t care to honor timely service. The app itself is another headache. It's slow, riddled with bugs, and often crashes right in the middle of an order, wasting time and effort. To make matters worse, orders are canceled randomly without a single explanation or apology, adding insult to injury. The customer support experience is equally poor, with agents taking ages to respond and offering no real solutions. For anyone considering Toters, I'd say save yourself the frustration. This app is unreliable, poorly managed, and far from the efficient delivery service it claims to be. Toters, if you want to keep customers, it’s time to make serious improvements

   Issa Muayad · 30 Aug 2026

4. 1/5Bad Service!!!!!

   I had the worst experience with toters yesterday, i ordered lunch im not going to name the place because they have nothing to do with this. When i placed the order they said it needed 25 to 30 minutes to arrive and ended arriving an hour ago and the food was cold! The same day i ordered dinner it was 10:10, 1 hour later i got a call from the restaurant also not going to name it, they told me my order was ready 40 minutes ago but no one showed up to pick it up and that they tried to contact them several times but no response, i also tried to contact them through chat support or by call but also no response. It was 11:30 by then, after that i received a notification saying that there is a driver waiting at the store although the arrival time kept updating until 11:50 when i called the driver and told him not to bring the order anymore. I dont know if they are lying and trying to pin it on the store but i was furious and ended up not eating because of toters unprofessionalism. And thats not the 1st or 2nd not even the 10th time thats this happens it so unprofessional and every time its we are sorry for your experience we are working on fixing out problems and i still waiting for the day they fix them.

   maroun0 · 30 Aug 2026

5. 2/5many things wrong

   products are often misleading, they don’t have a product description section for personal products/others or nutritional information on food products in their market so often times you may order something and when it arrives you will be disappointed, they also don’t let you leave reviews on their grocery store until they read them and determine If you have something good to say about them, which defeats the whole purpose of a review section. their points system is terrible, I placed an order for $220 and only got 70 points? which you cannot even spend unless you order 6 times consecutively and If you don’t, then your points expire. they don’t have enough ranges or shade options on cosmetic products, for some reason they only supply a specific shade range every time, their search feature is confusing and half the time won’t show you what you’re looking for or all the options of what you searched for. restocks are super slow, sometimes they take up to a month or more to restock things. I mainly use the app for groceries but the few times that I have used it for food delivery it always arrives cold. I also wish they had a review section for each product (the way target does) and without filtering so you can see other people’s experiences before you buy something that you never end up using. there are many more issues to name.

   dhehwhehs · 30 Aug 2026

4.4 26397 ratings · Google Play

1. 5/5

   شكرا جزيلا تم حل المشكلة وهذا شيء جيد يحسب لكم بارك الله بكم

   Mohammed Zuheir · 29 Jul 2026

2. 5/5

   Just perfect

   Ahmad El Helweh · 29 Jul 2026

3. 5/5

   ♥️♥️♥️

   Joanne Ursaga · 29 Jul 2026

4. 5/5

   excellant

   Pierre Gemayel · 29 Jul 2026

5. 5/5

   super nice. and comfortable. all in

   Aksana Mameka · 29 Jul 2026

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