T.J.Maxx

• Free

Last verified 31 Jul 2026

2.5 3950 ratings · App Store

1. 4/5Works fine for me

   I’ve personally had no huge issues with the app and have been using it for 2 years now. The only suggestion I would make is surrounding their search features. One would be regarding clicking on an item and when you want to go back the arrow is not always there so you just have to go to the beginning or it takes you back to the beginning on its own. The other is regarding sizing for shoes. I have some wide hobbit feet and there is no filter for wide shoes though they always have a lot of them. The app for Sierra does have this so you’d assume it could be rolled out to the other apps. The changes I have noticed are clean up issues that can happen with an update and don’t really effect my experience that much though the changes would enhance the overall functionality. The app has gotten better each year so hopefully they can get them up to the level of the Sierra app. Overall, not even close to the worst retail app I’ve used and I use it literally almost daily.

   ElisabethCannon · 31 Jul 2026

2. 1/5Worst App Ever

   This is the worst app I’ve ever used! Get a new developer!!! I actually cancelled a TJX Card several years ago because it was so difficult to use and manage my account from this app. I was completely frustrated after spending several hours over several months with the customer service and technical support departments trying to resolve the issue. I gave up and cancelled my card. The last time in the store my purchase was large and I was offered a significant discount on purchase if I signed up for the card. The cashier told me that a lot of improvements had been made to the app and website of the past few years making it much easier to navigate and manage...I just received my new card and attempted to register to make the payment. The website and app are still AWFUL! For some illogical reason you have to have 2 separate ID’s and Passwords for the Credit Card and the Rewards Card...Come ON! Make it simple! Hire the developer that developed the Fry’s Grocery App and Rewards Card...so easy to use and points automatically added to card. I’ve spent too much time already on this and will be cancelling this new card as well.

   A Random Rick · 31 Jul 2026

3. 1/5Waste of time

   Update: It was only less than 1/2 hour before my account updated. So thankful for the last customer service agent. The issue was my phone number. She removed my phone number from old closed credit card account. She didn’t need a long explanation. She knew exactly was going on. :) I recently started using this app because I wanted be more efficient. Well, this app has done the opposite. When I was in the store ready to pay, it showed the correct reward balance but within a few seconds it decreased by $50! This is before I gave her my rewards. Then it corrected by the time I got home. Today I called because I wanted to pay by bill using my app. Cool, right? No way. They have my old closed credit card on there and there’s no way it lets me update. I felt like a ping pong ball with customer service. Finally after the 4th person, supposedly it’s fixed but I wont know if it really is until 24-48 hrs. These employees need proper training and two I can tell was outsourced and let me tell you...the one guy I ended up hanging up on. Couldn’t understand a thing and he didn’t seem to care or explain what was happening. I hardly ever give bad reviews and I’m not even pmsing-lol- but after too much wasted time, I felt this app deserved it.

   Saraitasis · 31 Jul 2026

4. 1/5WORST RETAIL APP IN THE WORLD

   The apps associated with TJ Maxx, Marshalls and Home Goods are truly the worst retail apps in the entire world. I literally have dozens and dozens of retail apps on my devices and all of them are far superior. I didn’t have any difficulty linking my TJ Maxx credit card account with the TJ Maxx app. However the app shows I have zero dollars in TJ Maxx reward certificate but in actuality I have $70 in reward certificates. I can log into my account on my laptop and see the reward certificates but I cannot see them in the app. The app says I have zero. Furthermore sinceMy TJ Maxx card account is linked to the app it will not allow me to manually print my certificates and manually upload them to the app which I should not even have to do anyway because the app should allow me to have an use digital certificates but for some reason it says I have zero dollars and certificates. I called the TJ Maxx credit card company and they said it was not their issue and then I called the app customer service number and they said it was not their issue. I even submitted a help ticket on the issue and the person that replied literally said I needed to change the font that I was using. I’m sorry but if the app states zero in certificates then zero is still zero regardless of the font that you use. What an idiot!!

   TGSXxxxxxxxc · 31 Jul 2026

5. 1/5Useless

   I wasted waaaay too much time trying to link my TJX rewards with my TJX credit card. After jumping through far too many of the hoops they send you through, all I get is an “Oops!” message, telling me that something went wrong on their end and I should try again later. As if. I contacted TJ Maxx, and they told me that linking rewards is handled by Synchrony, the issuer of the credit card. (Um, I already knew that!) Every time I try to contact Synchrony online, they direct me through a mind-numbing series of prompts asking for passwords and such. After I comply with everything, I receive the chirpy “oops!” message that something has gone wrong on their end & I should try again later to link my TJX rewards to this card. I have lost track of how many times I have tried to do that; and I am not interested in wasting any more of my time by calling and sitting on hold with a customer service rep. I will just wait to receive a rewards certificate in the mail, and bring it with me to shop in stores. TJ Maxx needs to find a competent credit card issuer that will stand behind their promises.

   metadf · 31 Jul 2026

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