Quick verdict
- What it is
- Store information collected; independent summary not yet available.
- At a glance
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- Free to download
Categories and search queries
Official categories
- Shopping
- Lifestyle
AppCorpus categories
Key functions
| Function | Availability | Access | Scope | Evidence |
|---|---|---|---|---|
| Apple Wallet | Yes | Free | App Store | Store published |
| Free app | Yes | Free | — | Store published |
Screens
App Store
21 store screenshots
Pricing & paywalls
App Store
Shown for US
- Free
Ratings & reviews
App Store
Shown for US
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5/5Quality going down
I have been wearing the same style of panty since becoming a Soma customer in 2014. This WILL be my LAST order of the quality is the same as my last two orders. I have some that are 6 years old and look newer than the ones coming out of the package. I take everything out of the package and place in lingerie bags to wash. At least 50% of my last order came out of the first wash, never having been worn or even tried on with elastic and trim unraveling from the lace & holes in the fabric. It is insanity to keep buying them but I like how the lace in the back makes them virtually invisible under my clothes. I visit the Naples, Lakeland, Ellenton and Treholm Plaza in Columbia SC stores. All are wonderful except Lakeland - which I only use to try sizes before purchasing online. The girls in Lakeland tend to be somewhat rude, spend an inordinate amount of time standing behind the counter talking amongst themselves or literally telling me what every single item I glance at is “that’s our new cool night pajamas”, “that is our new robe”, “that is our embraceable bra” , “that’s the no wire sports bra” etc . Literally EVERY single item - there is no happy medium like “Welcome to Soma” “are you looking for anything special? Ok - have a look and let me know if you need anything” see an armload - “would you like me to start a fitting room for you?” - I can’t get out of the Lakeland store fast enough! I hope this new batch of panties is better than the last two!! Come on Soma , you can do it!
racinz · 4 Sep 2026
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5/5My Terrible experience
After spending a chunk of time making selections and adding to favorites and / or to my cart; I noticed that the sale prices did not match the shown price while making selection of sale items. It was significantly higher. Note that as I chose color and size, the site would show the different prices for the different styles. But when I went back and checked my selections in the cart, the sale prices did not match what was previously shown. I called customer service to inquire about the problem, and they told me this was normal. As someone who shops online often, that is not accurate. I am also not new to Soma online shopping. I cannot recommend at all.
Saddened11 · 4 Sep 2026
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1/5Least Functional App Ever
I love Soma and their products, but the app is sooo frustrating. I’m relatively tech savvy, and use other shopping apps constantly, but this one consistently won’t load my account information. For months, it’s given me a “failed to load data, check your internet connection” notice, but my connection is fine and all other apps are working seamlessly. I have it set to automatically update the app, so an out of date app shouldn’t be the issue. Every single time, I end up switching to the website to actually place an order. The search functions are also strangely unspecific. Why is it I can go into, for example, “Cool Nights”, but then only search by size and inseam? What??? Why not category, like bottoms, camis, tops, etc.? It’s like whoever designed this app didn’t bother to think about how people actually shop for clothes. It’s annoying when I want to shop quickly for lounge pants, and have to sort through everything, or put it in the search bar and hope it sorts thoroughly. Soma, you have a great product, but your tech needs work!
Poncé girl · 4 Sep 2026
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5/5Very Comfortable
I have a lot of allergies, sensitive skin and fibromyalgia. Any synthetic fabrics make my skin sweat and actually cause me pain. I might even get a rash from them. When I discovered Soma 10 years ago, it really made my life so much easier! Soft, comfortable and breathable fabrics in cute flattering clothes! Their rayon is made from bamboo which is soft and breathable. Other synthetic rayons are made from toxic chemicals and make me sweat and cause shoulder pain - I know crazy right? I’m allergic to synthetic clothes! And hey - just because you can’t feel the pain like I do doesn’t mean those fabrics aren’t bad for you too! ;) I love Soma! Customer for life!
Rebeeker · 4 Sep 2026
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1/5Great products, bad customer service
I love Soma products but I have been so disappointed with their customer service. Recently I placed an order with which I had terrible luck with. It wasn’t allowing me to log into my account or place an order. When I finally did get the order placed after attempting multiple times on my app and my computer, I was charged twice. When I talked to a representative at Soma about it, she essentially told me to take it up with my bank even though they were the ones who had charged me. I finally got that sorted out but my order still has not arrived when it said it would be here yesterday. The order also appears to have shipped in two separate parts. After all of this, I can’t even log in to my account to track my order or anything. I have tried logging in both on the internet and on my app with no luck. All of this to say I am very frustrated and disappointed.
clh05! · 4 Sep 2026
Privacy & accessibility
App Store
Privacy
- Data Linked to You — Analytics — Identifiers — User ID Developer declared
- Data Linked to You — Analytics — Purchases — Purchase History Developer declared
- Data Linked to You — App Functionality — Contact Info — Email Address Developer declared
- Data Linked to You — App Functionality — Purchases — Purchase History Developer declared
- Data Linked to You — Contact Info Developer declared
- Data Linked to You — Identifiers Developer declared
- Data Linked to You — Purchases Developer declared
- Data Not Linked to You — Analytics — Diagnostics — Crash Data Developer declared
- Data Not Linked to You — Analytics — Diagnostics — Performance Data Developer declared
- Data Not Linked to You — Analytics — Identifiers — Device ID Developer declared
- Data Not Linked to You — Analytics — Search History Developer declared
- Data Not Linked to You — Analytics — Usage Data — Product Interaction Developer declared
- Data Not Linked to You — App Functionality — Diagnostics — Crash Data Developer declared
- Data Not Linked to You — App Functionality — Diagnostics — Performance Data Developer declared
- Data Not Linked to You — App Functionality — Location — Coarse Location Developer declared
- Data Not Linked to You — App Functionality — Search History Developer declared
- Data Not Linked to You — App Functionality — Usage Data — Product Interaction Developer declared
- Data Not Linked to You — Developer’s Advertising or Marketing — Search History Developer declared
- Data Not Linked to You — Developer’s Advertising or Marketing — Usage Data — Product Interaction Developer declared
- Data Not Linked to You — Product Personalization — Contact Info — Name Developer declared
- Data Not Linked to You — Product Personalization — Identifiers — Device ID Developer declared
- Data Not Linked to You — Product Personalization — Search History Developer declared
- Data Not Linked to You — Product Personalization — Usage Data — Product Interaction Developer declared
- Data Not Linked to You — Contact Info Developer declared
- Data Not Linked to You — Diagnostics Developer declared
- Data Not Linked to You — Identifiers Developer declared
- Data Not Linked to You — Location Developer declared
- Data Not Linked to You — Search History Developer declared
- Data Not Linked to You — Usage Data Developer declared
- Data Used to Track You — Identifiers — Device ID Developer declared
- Data Used to Track You — Identifiers Developer declared
Accessibility
No accessibility labels collected yet.
Versions
App Store
- 1.0
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1.1
Performance improvements
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1.2
The latest version of the Soma app is updated with performance enhancements for a seamless shopping experience. Let us know any feedback or specific features you would want to see in the app by emailing [email protected].
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1.2.1
The latest version of the Soma app is updated with performance enhancements for a seamless shopping experience. Let us know any feedback or specific features you would want to see in the app by emailing [email protected].
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1.3
minor bug fixes
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1.4
Various bug fixes and improvements
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1.5
Various bug fixes and improvements
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1.6
Various bug fixes and improvements
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1.7
Various bug fixes and improvements
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1.8
Various bug fixes and improvements
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1.8.1
Small bug fixes
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1.8.2
Bug fixes
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1.8.3
My Offers - Easily access and apply current rewards & offers to cart from the My Account page Bug fixes
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1.8.4
Bug fixes and improvements
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2.0.0
We're excited to introduce several new features and improvements in this update to enhance your shopping experience Chico’s. Here's what's new: Variant Level Wishlist - create wishlists for specific product variants! Easily save your favorite colors, sizes, and styles for quick access when shopping. Enhanced Push Messaging with inbox and preference center - stay organized with our new inbox feature and receive important updates, offers, and messages all in one place. Customize your notification preferences for a more personalized shopping experience. Category Carousel on Home - discover your favorite product categories faster with our new category carousel on the home screen. Swipe through and find what you love with ease. Enhanced Product Listing Page - Add to Cart: Quickly add products to your cart with just one tap. Color Switching: Easily preview products in different colors before making a choice. Image Swipe: Swipe through product images for a more detailed view of what you're interested in.
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3.0.0
Introducing Visual Search! We're excited to bring you a brand-new way to explore and discover Soma items. With our new Visual Search feature, simply point your camera at objects, and let the app find similar items, or offer relevant suggestions. Key Highlights: Instant Discovery: Identify objects in real-time with a quick scan. Smart Recommendations: Find related items and explore new possibilities effortlessly. Enhanced Accessibility: A visual journey for everyone, unlocking information in a snap. Thank you for being part of the Soma community!
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4.0.0
Shopping got even easier with our newest update! - View our simplified product information & final sale information. - You’ll quickly know if there are any changes to your cart. - Want to save something for later? View your faves, anytime anywhere. - We’ve also made several small improvements and bug fixes to give you a better shopping experience!
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5.0.0
Shopping got even easier with our newest update! - View our simplified product information. - You'll quickly know if there are any changes to your cart. - Want to save something for later? View your faves anytime, anywhere. - We've also made several small improvements and bug fixes to give you a better shopping experience!
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5.1.0
Shopping got even easier with our newest update! - View our simplified product information. - You'll quickly know if there are any changes to your cart. - Want to save something for later? View your faves anytime, anywhere. - We've also made several small improvements and bug fixes to give you a better shopping experience!
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5.2.0
We’ve packed this release with enhancements to make your experience smoother, smarter, and even more rewarding. New Loyalty Home Module: See your loyalty status and any available rewards right on the home screen—no extra taps needed. Apply for a Private Label Credit Card: Signed‑in users can now apply directly through the app for a seamless and secure experience. Updated My Account Menu: Enjoy a cleaner, more intuitive layout that makes it easier to manage your profile, preferences, and account details. New Loyalty Tiers: We’ve expanded our loyalty program with new tiers to unlock even more perks and benefits.
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5.2.1
We’ve packed this release with enhancements to make your experience smoother, smarter, and even more rewarding. New Loyalty Home Module: See your loyalty status and any available rewards right on the home screen—no extra taps needed. Apply for a Private Label Credit Card: Signed‑in users can now apply directly through the app for a seamless and secure experience. Updated My Account Menu: Enjoy a cleaner, more intuitive layout that makes it easier to manage your profile, preferences, and account details. New Loyalty Tiers: We’ve expanded our loyalty program with new tiers to unlock even more perks and benefits.
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5.2.2
We’ve packed this release with enhancements to make your experience smoother, smarter, and even more rewarding. New Loyalty Home Module: See your loyalty status and any available rewards right on the home screen—no extra taps needed. Apply for a Private Label Credit Card: Signed‑in users can now apply directly through the app for a seamless and secure experience. Updated My Account Menu: Enjoy a cleaner, more intuitive layout that makes it easier to manage your profile, preferences, and account details. New Loyalty Tiers: We’ve expanded our loyalty program with new tiers to unlock even more perks and benefits.
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5.2.3
We’ve packed this release with enhancements to make your experience smoother, smarter, and even more rewarding. New Loyalty Home Module: See your loyalty status and any available rewards right on the home screen—no extra taps needed. Apply for a Private Label Credit Card: Signed‑in users can now apply directly through the app for a seamless and secure experience. Updated My Account Menu: Enjoy a cleaner, more intuitive layout that makes it easier to manage your profile, preferences, and account details. New Loyalty Tiers: We’ve expanded our loyalty program with new tiers to unlock even more perks and benefits.
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5.2.4
· 10 Jun 2026
We’ve packed this release with enhancements to make your experience smoother, smarter, and even more rewarding. New Loyalty Home Module: See your loyalty status and any available rewards right on the home screen—no extra taps needed. Apply for a Private Label Credit Card: Signed‑in users can now apply directly through the app for a seamless and secure experience. Updated My Account Menu: Enjoy a cleaner, more intuitive layout that makes it easier to manage your profile, preferences, and account details. New Loyalty Tiers: We’ve expanded our loyalty program with new tiers to unlock even more perks and benefits.
Alternatives
- The Container Store — Same category + similar ratings
Availability by market
- US
Data quality & evidence
- Page completeness
- Live store listing
- Last verified
- 4 Sep 2026
- Sources
- App Store
- Independent summary has not been published yet.