Salesforce Authenticator

• Free

Last verified 31 Jul 2026

• Free to download

Last verified 30 Aug 2026

4.6 4276 ratings · App Store

1. 5/5FREE CLOUD STORAGE OF YOUR 2FA Accounts

   I usually don’t write reviews by putting my time but this app deserves this review. I previously trusted Microsoft authenticator and loaded all my accounts but after resetting my phone, I got Fkd because I don’t pay for my icloud backup and it microsoft authenticator is not backed up. Salesforce Authenticator automatically backsup all your accounts with your phone number as a login id. even though you buy a new phone or reset your phone, if u have your phone number and passcode, your 2FA accounts are all safe.

   SrinivasSurya · 31 Jul 2026

2. 1/5Frustrating experience if pairing this with SF Chrome extension for Gmail

   The Authenticator functions but might require a heavy lift to get it there and it doesn’t play well with all SF access points. If you’re logging in to SF via a browser, the Authenticator is straightforward. If you’re trying to use SF extension for Gmail it’s amateur. Sometimes you have to uninstall and reinstall the extension entirely because even after you click Approve on the app, it won’t let you in on the Extension. Have had to reinstall twice within first three weeks. If you have already authenticated your device and logged in to SF in a browser, you still have to do it again on the same device to get into the Extension. The functional but amateur fix is to authenticate on the browser experience first, then on the extension, otherwise you’ll click approve on the app again and again, but you won’t be able to get in.

   TechBek · 31 Jul 2026

3. 1/5Unacceptable trusted device handling

   This app is horribly intrusive and inconvenient. The only way it will remember a trusted device is if location tracking is set to “Always allow.” This is due to the way the authenticator handles registered devices: it is based on geographic location, so I see the street address of the sign-in attempt. I never permit any apps to “always track” my location and it seems outrageous that this would be necessary in order for Salesforce Authenticator to do something as simple as remember a trusted computer. I’ve never encountered another authenticator app with this behavior. Users are left with the poor choice of either permitting the app to track them at all times (as an aside, this is poor handling because the location icon is always visible in the iOS status bar, which is its own annoyance), or to manually approve the sign-in attempt every single time. Truly noxious app behavior.

   DirtyDan404 · 31 Jul 2026

4. 1/5Slow and annoying for a system used daily from same location and devices

   I hate authenticating to enter Salesforce. I do not always have my phone on me when I need to enter Salesforce and even when I do the app is slow. It doesn’t pop up immediately when I try to login every time and it never remembers my device even though it asks me every single time with another annoying pop up if the location is trusted. I don’t understand why this extra step is so necessary and if it is why it has to be so inconvenient. If I could just say that this location was always trusted as the app implies it might be easier but that is not the case and seeing it as a false option is even more annoying. Having to authenticate every single time I log into something I use every single day from the same location and the same devices is kind of ridiculous.

   annoyeduserLB22 · 31 Jul 2026

5. 1/5Unnecessary and Frustrating

   The Authenticator doesn’t always automatically connect, even when I tell it to always recognize my location. I never get into Salesforce on my phone, only on my computer that stays in my office, so it will always be the same location. It’s just inconvenient, especially when I’m trying to get into SalesForce for a customer and I have to stop and get into my phone to say it’s still me at the same location. I’m also not sure why I even have to have it. As far as I know, no one with my company puts any sensitive info into SalesForce. We just put name, phone number, and address info. Which anyone can find on the internet very easily, so we’re not saving anyone from having their identity stolen with this Authenticator. Maybe there is a good reason for some people/businesses to have this, but it’s pointless and inconvenient for me personally.

   PrincessNessy · 31 Jul 2026

4.4 27074 ratings · Google Play

1. 5/5

   good

   Raja .j · 31 Jul 2026

2. 5/5

   excellent

   Santosh Patro · 31 Jul 2026

3. 5/5

   It works perfectly

   Maria Jose Gomez Leiva · 31 Jul 2026

4. 4/5

   good

   Rupayan Sett · 31 Jul 2026

5. 5/5

   working well and fast

   Nesreen Ashraf · 31 Jul 2026

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• 4.8.0 · 24 Aug 2026